{"id":"https://openalex.org/W2054219403","doi":"https://doi.org/10.1108/02635570910939380","title":"Managing consumer adoption of broadband: examining drivers and barriers","display_name":"Managing consumer adoption of broadband: examining drivers and barriers","publication_year":2009,"publication_date":"2009-03-14","ids":{"openalex":"https://openalex.org/W2054219403","doi":"https://doi.org/10.1108/02635570910939380","mag":"2054219403"},"language":"en","primary_location":{"id":"doi:10.1108/02635570910939380","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910939380","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048622877","display_name":"Yogesh K. Dwivedi","orcid":"https://orcid.org/0000-0002-5547-9990"},"institutions":[{"id":"https://openalex.org/I39586589","display_name":"Swansea University","ror":"https://ror.org/053fq8t95","country_code":"GB","type":"education","lineage":["https://openalex.org/I39586589"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Yogesh K. Dwivedi","raw_affiliation_strings":["School of Business and Economics, Swansea University, Swansea, UK","School of Business and Economics, Swansea University, Swansea, UK;"],"affiliations":[{"raw_affiliation_string":"School of Business and Economics, Swansea University, Swansea, UK","institution_ids":["https://openalex.org/I39586589"]},{"raw_affiliation_string":"School of Business and Economics, Swansea University, Swansea, UK;","institution_ids":["https://openalex.org/I39586589"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103045218","display_name":"Banita Lal","orcid":"https://orcid.org/0000-0003-1340-1746"},"institutions":[{"id":"https://openalex.org/I52590639","display_name":"Nottingham Trent University","ror":"https://ror.org/04xyxjd90","country_code":"GB","type":"education","lineage":["https://openalex.org/I52590639"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Banita Lal","raw_affiliation_strings":["Nottingham Business School, Nottingham Trent University, Nottingham, UK"],"affiliations":[{"raw_affiliation_string":"Nottingham Business School, Nottingham Trent University, Nottingham, UK","institution_ids":["https://openalex.org/I52590639"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002569790","display_name":"Michael D. Williams","orcid":"https://orcid.org/0000-0002-3047-0332"},"institutions":[{"id":"https://openalex.org/I39586589","display_name":"Swansea University","ror":"https://ror.org/053fq8t95","country_code":"GB","type":"education","lineage":["https://openalex.org/I39586589"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Michael D. Williams","raw_affiliation_strings":["School of Business and Economics, Swansea University, Swansea, UK","School of Business and Economics, Swansea University, Swansea, UK;"],"affiliations":[{"raw_affiliation_string":"School of Business and Economics, Swansea University, Swansea, UK","institution_ids":["https://openalex.org/I39586589"]},{"raw_affiliation_string":"School of Business and Economics, Swansea University, Swansea, UK;","institution_ids":["https://openalex.org/I39586589"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5048622877"],"corresponding_institution_ids":["https://openalex.org/I39586589"],"apc_list":null,"apc_paid":null,"fwci":6.9624,"has_fulltext":false,"cited_by_count":45,"citation_normalized_percentile":{"value":0.96724496,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"109","issue":"3","first_page":"357","last_page":"369"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6826415061950684},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.6450109481811523},{"id":"https://openalex.org/keywords/normative","display_name":"Normative","score":0.5893667340278625},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5710546970367432},{"id":"https://openalex.org/keywords/broadband","display_name":"Broadband","score":0.5278860330581665},{"id":"https://openalex.org/keywords/theory-of-planned-behavior","display_name":"Theory of planned behavior","score":0.46027326583862305},{"id":"https://openalex.org/keywords/consumer-behaviour","display_name":"Consumer behaviour","score":0.4443528354167938},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.4176766574382782},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.3778103291988373},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.20887023210525513},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13868844509124756},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11341989040374756},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.11243951320648193},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.10680520534515381}],"concepts":[{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6826415061950684},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6450109481811523},{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.5893667340278625},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5710546970367432},{"id":"https://openalex.org/C509933004","wikidata":"https://www.wikidata.org/wiki/Q194163","display_name":"Broadband","level":2,"score":0.5278860330581665},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.46027326583862305},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4443528354167938},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4176766574382782},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.3778103291988373},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.20887023210525513},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13868844509124756},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11341989040374756},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.11243951320648193},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.10680520534515381},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/02635570910939380","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910939380","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:cronfa.swan.ac.uk:cronfa12080","is_oa":false,"landing_page_url":"https://cronfa.swan.ac.uk/Record/cronfa12080","pdf_url":null,"source":{"id":"https://openalex.org/S4306401612","display_name":"Cronfa (Swansea University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I39586589","host_organization_name":"Swansea University","host_organization_lineage":["https://openalex.org/I39586589"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal article"},{"id":"pmh:oai:irep.ntu.ac.uk:11386","is_oa":false,"landing_page_url":"http://irep.ntu.ac.uk/id/eprint/11386/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400559","display_name":"Nottingham Trent University's Institutional Repository (Nottingham Trent Repository)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I52590639","host_organization_name":"Nottingham Trent University","host_organization_lineage":["https://openalex.org/I52590639"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W116282327","https://openalex.org/W1497388119","https://openalex.org/W1531753455","https://openalex.org/W1791587663","https://openalex.org/W1963507080","https://openalex.org/W1966022535","https://openalex.org/W1972240085","https://openalex.org/W1976348010","https://openalex.org/W1976483267","https://openalex.org/W1977677796","https://openalex.org/W1987198869","https://openalex.org/W2007233620","https://openalex.org/W2022930195","https://openalex.org/W2030987609","https://openalex.org/W2033943395","https://openalex.org/W2035982357","https://openalex.org/W2042528619","https://openalex.org/W2046981344","https://openalex.org/W2085067988","https://openalex.org/W2088285350","https://openalex.org/W2100408980","https://openalex.org/W2118716621","https://openalex.org/W2119681300","https://openalex.org/W2131350681","https://openalex.org/W2134584285","https://openalex.org/W2170440506","https://openalex.org/W2172010468","https://openalex.org/W2277050606","https://openalex.org/W2278074346","https://openalex.org/W2626458111","https://openalex.org/W2796222037","https://openalex.org/W3121339515","https://openalex.org/W4232374050","https://openalex.org/W4245954443"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W143968899","https://openalex.org/W2905120415","https://openalex.org/W1612312685","https://openalex.org/W2909443571"],"abstract_inverted_index":{"Purpose":[0],"The":[1,55,156,216],"commonly":[2],"used":[3],"internet":[4],"service":[5],"provider's":[6],"(ISP)":[7],"business":[8,34],"models":[9],"based":[10],"on":[11,111],"price":[12],"comparison":[13],"may":[14,28,48,158],"prove":[15],"to":[16,61,82,192],"be":[17,29],"a":[18,32,40,87,145,175,193,223],"successful":[19],"strategy":[20],"for":[21,36,211],"organisations":[22],"in":[23,51,72,119,170,186,219],"the":[24,37,44,63,73,84,112,120,127,135,148,178,187,196,198,201,206,232,237],"short\u2010term.":[25],"However,":[26],"it":[27],"argued":[30],"that":[31,47,125],"sustainable":[33],"model":[35],"long\u2010term":[38],"requires":[39],"detailed":[41],"understanding":[42,236],"of":[43,57,67,70,86,89,114,138,147,151,180,195,205,225,231,240],"various":[45],"factors":[46],"help":[49],"ISPs":[50],"attracting":[52],"future":[53,212],"customers.":[54],"purpose":[56],"this":[58,220],"paper":[59,199,221],"is":[60,222],"examine":[62,83],"drivers":[64],"and":[65,95,103,107,165,203,208],"barriers":[66],"consumer":[68],"adoption":[69,136,149,238],"broadband":[71,118,152,241],"UK.":[74,121],"Design/methodology/approach":[75],"A":[76],"survey":[77],"research":[78,213,217,227],"approach":[79],"was":[80],"utilised":[81],"effect":[85],"number":[88],"constructs":[90],"from":[91,130],"attitudinal":[92],"(utilitarian":[93],"outcomes":[94],"hedonic":[96,131],"outcomes),":[97],"normative":[98],"(social":[99],"influence),":[100],"control":[101],"(self\u2010efficacy":[102],"facilitating":[104],"conditions":[105],"resources)":[106],"demographic":[108],"(age)":[109],"categories":[110],"behaviour":[113,137,150,239],"consumers":[115,166],"when":[116],"adopting":[117],"Findings":[122],"Results":[123],"indicate":[124],"all":[126],"constructs,":[128],"apart":[129],"outcomes,":[132],"significantly":[133],"influenced":[134],"consumers.":[139],"Research":[140],"limitations/implications":[141],"This":[142],"study":[143,207],"provides":[144,209],"snapshot":[146],"within":[153,242],"UK":[154,243],"households.":[155,244],"findings":[157],"therefore":[159],"change":[160],"as":[161],"technology":[162],"becomes":[163],"established":[164],"become":[167],"more":[168],"experienced":[169],"its":[171],"use.":[172],"By":[173],"undertaking":[174],"longitudinal":[176],"study,":[177],"elimination":[179],"any":[181],"variables":[182],"could":[183],"achieve":[184],"anomalies":[185],"obtained":[188],"results.":[189],"In":[190],"addition":[191],"discussion":[194],"findings,":[197],"outlines":[200],"contributions":[202],"limitations":[204],"suggestions":[210],"activity.":[214],"Originality/value":[215],"presented":[218],"part":[224],"doctoral":[226],"which":[228],"forms":[229],"one":[230],"initial":[233],"efforts":[234],"towards":[235]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":5}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
