{"id":"https://openalex.org/W2065161051","doi":"https://doi.org/10.1108/02635570910930118","title":"Internet\u2010based ICT adoption: evidence from Malaysian SMEs","display_name":"Internet\u2010based ICT adoption: evidence from Malaysian SMEs","publication_year":2009,"publication_date":"2009-03-07","ids":{"openalex":"https://openalex.org/W2065161051","doi":"https://doi.org/10.1108/02635570910930118","mag":"2065161051"},"language":"en","primary_location":{"id":"doi:10.1108/02635570910930118","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910930118","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022376474","display_name":"Khong Sin Tan","orcid":"https://orcid.org/0009-0004-5065-8123"},"institutions":[{"id":"https://openalex.org/I173029219","display_name":"Multimedia University","ror":"https://ror.org/04zrbnc33","country_code":"MY","type":"education","lineage":["https://openalex.org/I173029219"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Khong Sin Tan","raw_affiliation_strings":["Faculty of Business and Law, Multimedia University, Melaka, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Business and Law, Multimedia University, Melaka, Malaysia","institution_ids":["https://openalex.org/I173029219"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076260916","display_name":"Siong Choy Chong","orcid":"https://orcid.org/0000-0003-4519-2301"},"institutions":[{"id":"https://openalex.org/I3132398649","display_name":"International Islamic College","ror":"https://ror.org/01hssw521","country_code":"MY","type":"education","lineage":["https://openalex.org/I3132398649"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Siong Choy Chong","raw_affiliation_strings":["Putra International College, Melaka, Malaysia"],"affiliations":[{"raw_affiliation_string":"Putra International College, Melaka, Malaysia","institution_ids":["https://openalex.org/I3132398649"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083464792","display_name":"Binshan Lin","orcid":"https://orcid.org/0000-0002-8481-302X"},"institutions":[{"id":"https://openalex.org/I26489229","display_name":"Louisiana State University in Shreveport","ror":"https://ror.org/02c4cbt39","country_code":"US","type":"education","lineage":["https://openalex.org/I26489229"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Binshan Lin","raw_affiliation_strings":["Department of Management and Marketing, College of Business Administration, Louisiana State University in Shreveport, Shreveport, Louisiana, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management and Marketing, College of Business Administration, Louisiana State University in Shreveport, Shreveport, Louisiana, USA","institution_ids":["https://openalex.org/I26489229"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113618992","display_name":"Uchenna Cyril Eze","orcid":null},"institutions":[{"id":"https://openalex.org/I173029219","display_name":"Multimedia University","ror":"https://ror.org/04zrbnc33","country_code":"MY","type":"education","lineage":["https://openalex.org/I173029219"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Uchenna Cyril Eze","raw_affiliation_strings":["Faculty of Business and Law, Multimedia University, Melaka, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Business and Law, Multimedia University, Melaka, Malaysia","institution_ids":["https://openalex.org/I173029219"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5022376474"],"corresponding_institution_ids":["https://openalex.org/I173029219"],"apc_list":null,"apc_paid":null,"fwci":41.0894,"has_fulltext":false,"cited_by_count":381,"citation_normalized_percentile":{"value":0.9972691,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"109","issue":"2","first_page":"224","last_page":"244"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.982200026512146,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.8133150339126587},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7346284985542297},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6241675615310669},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5179445147514343},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"Small and medium-sized enterprises","score":0.514860987663269},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4821776747703552},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4728667438030243},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1763913929462433},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.12018463015556335},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09440109133720398}],"concepts":[{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.8133150339126587},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7346284985542297},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6241675615310669},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5179445147514343},{"id":"https://openalex.org/C48879800","wikidata":"https://www.wikidata.org/wiki/Q622439","display_name":"Small and medium-sized enterprises","level":2,"score":0.514860987663269},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4821776747703552},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4728667438030243},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1763913929462433},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.12018463015556335},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09440109133720398},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635570910930118","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910930118","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W311397379","https://openalex.org/W1497762484","https://openalex.org/W1571167924","https://openalex.org/W1589586359","https://openalex.org/W1783378338","https://openalex.org/W1791587663","https://openalex.org/W1820801730","https://openalex.org/W1966784880","https://openalex.org/W1968632832","https://openalex.org/W1971403269","https://openalex.org/W1985266613","https://openalex.org/W1986457268","https://openalex.org/W1987358168","https://openalex.org/W1990513740","https://openalex.org/W2001827205","https://openalex.org/W2010797570","https://openalex.org/W2015331797","https://openalex.org/W2024180819","https://openalex.org/W2027251845","https://openalex.org/W2036734478","https://openalex.org/W2047423662","https://openalex.org/W2051570435","https://openalex.org/W2060167764","https://openalex.org/W2061529660","https://openalex.org/W2074953958","https://openalex.org/W2079717617","https://openalex.org/W2093499888","https://openalex.org/W2094647106","https://openalex.org/W2096775283","https://openalex.org/W2098113555","https://openalex.org/W2099697766","https://openalex.org/W2106316615","https://openalex.org/W2111841161","https://openalex.org/W2112445920","https://openalex.org/W2131316172","https://openalex.org/W2136204071","https://openalex.org/W2165069783","https://openalex.org/W2166531947","https://openalex.org/W2169824602","https://openalex.org/W2186564427","https://openalex.org/W2343570777","https://openalex.org/W2473734092","https://openalex.org/W2592974517","https://openalex.org/W2992314454","https://openalex.org/W3015634246","https://openalex.org/W3124040258","https://openalex.org/W4245777147","https://openalex.org/W4285719527","https://openalex.org/W6771195681","https://openalex.org/W7006449984"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W3126095231","https://openalex.org/W2072812638","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,53,86,107,122,156],"purpose":[2],"of":[3,44,50,118,141,151,161,176,180],"this":[4],"paper":[5],"is":[6,84,158],"to":[7,36,73,127,133,164],"investigate":[8],"the":[9,24,47,112,115,134,139,142,146,162,171,174],"innovative":[10],"characteristics,":[11],"benefits,":[12],"and":[13,18,26,96,132,145,149],"barriers":[14,150],"influencing":[15,101],"internet\u2010based":[16,57,102,152,167],"information":[17],"communications":[19],"technology":[20],"(ICT)":[21],"adoption":[22,59,169],"among":[23,170],"small":[25],"medium":[27],"enterprises":[28],"(SMEs).":[29],"Design/methodology/approach":[30],"A":[31],"questionnaire\u2010based":[32],"survey":[33],"was":[34],"used":[35],"collect":[37],"data":[38],"from":[39],"406":[40],"managers":[41],"or":[42],"owners":[43],"SMEs":[45,113,135,172],"in":[46,114,130,136],"southern":[48,116],"region":[49,117],"Malaysia.":[51,119],"Findings":[52],"results":[54],"suggest":[55],"that":[56,90],"ICT":[58,103,153,168],"provides":[60],"a":[61,75,82,177],"low":[62],"cost":[63,80],"yet":[64],"effective":[65],"communication":[66],"tool":[67],"for":[68],"customers.":[69],"However,":[70],"security":[71,97],"continues":[72],"be":[74],"major":[76],"barrier.":[77],"Finding":[78],"on":[79,111,138],"as":[81],"barrier":[83],"mixed.":[85],"inferential":[87],"statistics":[88],"reveal":[89],"relative":[91],"advantage,":[92],"compatibility,":[93],"complexity,":[94],"observability,":[95],"are":[98],"significant":[99],"factors":[100],"adoption.":[104,154],"Research":[105],"limitations/implications":[106],"study":[108,157],"focuses":[109],"only":[110],"Practical":[120],"implications":[121],"findings":[123],"offer":[124],"valuable":[125],"insights":[126],"policy":[128],"makers":[129],"general":[131],"particular":[137],"significance":[140],"measured":[143],"characteristics":[144],"associated":[147],"benefits":[148],"Originality/value":[155],"perhaps":[159],"one":[160],"first":[163],"comprehensively":[165],"address":[166],"through":[173],"use":[175],"wide":[178],"range":[179],"variables.":[181]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":17},{"year":2023,"cited_by_count":24},{"year":2022,"cited_by_count":31},{"year":2021,"cited_by_count":33},{"year":2020,"cited_by_count":27},{"year":2019,"cited_by_count":26},{"year":2018,"cited_by_count":25},{"year":2017,"cited_by_count":22},{"year":2016,"cited_by_count":19},{"year":2015,"cited_by_count":40},{"year":2014,"cited_by_count":22},{"year":2013,"cited_by_count":21},{"year":2012,"cited_by_count":20}],"updated_date":"2026-04-07T14:57:38.498316","created_date":"2025-10-10T00:00:00"}