{"id":"https://openalex.org/W2094548809","doi":"https://doi.org/10.1108/02635570710750435","title":"Self\u2010assessment of conflict management in client\u2010supplier collaborative new product development","display_name":"Self\u2010assessment of conflict management in client\u2010supplier collaborative new product development","publication_year":2007,"publication_date":"2007-05-29","ids":{"openalex":"https://openalex.org/W2094548809","doi":"https://doi.org/10.1108/02635570710750435","mag":"2094548809"},"language":"en","primary_location":{"id":"doi:10.1108/02635570710750435","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570710750435","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103425316","display_name":"Ping\u2010Kit Lam","orcid":null},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Ping\u2010Kit Lam","raw_affiliation_strings":["Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China","institution_ids":["https://openalex.org/I168719708"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035869274","display_name":"Kwai\u2010Sang Chin","orcid":"https://orcid.org/0000-0002-7029-007X"},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Kwai\u2010Sang Chin","raw_affiliation_strings":["Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China","institution_ids":["https://openalex.org/I168719708"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054515260","display_name":"Jianbo Yang","orcid":"https://orcid.org/0000-0002-1368-5294"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jian\u2010Bo Yang","raw_affiliation_strings":["Manchester School of Management, University of Manchester, Manchester, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Manchester School of Management, University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5032594892","display_name":"Weitao Liang","orcid":null},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Weitao Liang","raw_affiliation_strings":["Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Hong Kong, People's Republic of China","institution_ids":["https://openalex.org/I168719708"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.7136,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.92525091,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"107","issue":"5","first_page":"688","last_page":"714"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9955000281333923,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6723052263259888},{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.6196387410163879},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5197926759719849},{"id":"https://openalex.org/keywords/analytic-hierarchy-process","display_name":"Analytic hierarchy process","score":0.5048843026161194},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5024604797363281},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5012142658233643},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4662894904613495},{"id":"https://openalex.org/keywords/conflict-management","display_name":"Conflict management","score":0.42657631635665894},{"id":"https://openalex.org/keywords/schedule","display_name":"Schedule","score":0.42169833183288574},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4187943935394287},{"id":"https://openalex.org/keywords/supplier-relationship-management","display_name":"Supplier relationship management","score":0.4136265814304352},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3335093855857849},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.2144072949886322},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.16256392002105713},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16087046265602112},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.11778578162193298},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.10156455636024475}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6723052263259888},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.6196387410163879},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5197926759719849},{"id":"https://openalex.org/C87345402","wikidata":"https://www.wikidata.org/wiki/Q485202","display_name":"Analytic hierarchy process","level":2,"score":0.5048843026161194},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5024604797363281},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5012142658233643},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4662894904613495},{"id":"https://openalex.org/C2779683958","wikidata":"https://www.wikidata.org/wiki/Q1640893","display_name":"Conflict management","level":2,"score":0.42657631635665894},{"id":"https://openalex.org/C68387754","wikidata":"https://www.wikidata.org/wiki/Q7271585","display_name":"Schedule","level":2,"score":0.42169833183288574},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4187943935394287},{"id":"https://openalex.org/C104861157","wikidata":"https://www.wikidata.org/wiki/Q1357275","display_name":"Supplier relationship management","level":4,"score":0.4136265814304352},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3335093855857849},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.2144072949886322},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16256392002105713},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16087046265602112},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.11778578162193298},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.10156455636024475},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/02635570710750435","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570710750435","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/27030649-74d8-4274-a401-28ca21114070","is_oa":false,"landing_page_url":"https://research.manchester.ac.uk/en/publications/27030649-74d8-4274-a401-28ca21114070","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lam, P K, Chin, K S, Yang, J B & Liang, W 2007, 'Self-assessment of conflict management in client-supplier collaborative new product development', Industrial Management and Data Systems, vol. 107, no. 5, pp. 688-714. https://doi.org/10.1108/02635570710750435","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W51490532","https://openalex.org/W143087279","https://openalex.org/W582332020","https://openalex.org/W1489809792","https://openalex.org/W1514401173","https://openalex.org/W1517407253","https://openalex.org/W1524771255","https://openalex.org/W1895835261","https://openalex.org/W1964303070","https://openalex.org/W1964589798","https://openalex.org/W1964890053","https://openalex.org/W1968763003","https://openalex.org/W1978856339","https://openalex.org/W1982897657","https://openalex.org/W1986280113","https://openalex.org/W1990586784","https://openalex.org/W1991104454","https://openalex.org/W2000300733","https://openalex.org/W2006609847","https://openalex.org/W2007814392","https://openalex.org/W2026605718","https://openalex.org/W2027724484","https://openalex.org/W2032703024","https://openalex.org/W2035669276","https://openalex.org/W2038410281","https://openalex.org/W2040697881","https://openalex.org/W2044976144","https://openalex.org/W2050230166","https://openalex.org/W2052338240","https://openalex.org/W2068304973","https://openalex.org/W2070381584","https://openalex.org/W2070646622","https://openalex.org/W2076599098","https://openalex.org/W2086638779","https://openalex.org/W2095442082","https://openalex.org/W2101040822","https://openalex.org/W2109034551","https://openalex.org/W2117759566","https://openalex.org/W2121542897","https://openalex.org/W2146422435","https://openalex.org/W2154531318","https://openalex.org/W2158418210","https://openalex.org/W2168936936","https://openalex.org/W2170336184","https://openalex.org/W4241915158","https://openalex.org/W4246014730","https://openalex.org/W4255459907"],"related_works":["https://openalex.org/W4318028252","https://openalex.org/W4206658728","https://openalex.org/W2605508318","https://openalex.org/W2385683470","https://openalex.org/W3134416257","https://openalex.org/W2322155822","https://openalex.org/W1745582813","https://openalex.org/W2325384277","https://openalex.org/W2357152830","https://openalex.org/W4295762775"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"research":[2],"paper":[3],"aims":[4],"to":[5,156,174],"present":[6],"the":[7,53,60,89,93,171],"critical":[8,75],"managerial":[9,28],"issues":[10,29],"and":[11,30,46,64,98,108,112,144,150,154,162,180],"a":[12,56,95,168],"self\u2010assessment":[13,44,58,62,96,106],"system":[14,97,107,149],"of":[15,55,73,92,136,140],"conflict":[16,34,78,159,178],"management":[17,35,79,160,179],"in":[18,36,68,80,126,134,181],"client\u2010supplier":[19,37,81,127],"collaborative":[20,38,82,128],"new":[21],"product":[22,137],"development":[23,54,145],"(NPD)":[24],"environment.":[25],"Design/methodology/approach":[26],"Critical":[27],"success":[31],"factors":[32,76],"for":[33,77,170],"NPD":[39,83,132,183],"were":[40,49,66,85],"first":[41],"identified.":[42,86],"A":[43,71],"process":[45,65,109,151],"associated":[47],"methodologies":[48,63],"then":[50],"established.":[51,103],"With":[52],"prototype":[57],"system,":[59],"proposed":[61,105],"validated":[67,113],"industry.":[69],"Findings":[70],"total":[72],"13":[74],"environment":[84],"Based":[87],"on":[88],"hierarchy":[90],"model":[91],"factors,":[94],"process,":[99],"called":[100],"PAIR,":[101],"was":[102,110],"The":[104,147],"developed":[111,148],"with":[114,117],"six":[115],"companies":[116],"positive":[118],"results.":[119],"Originality/value":[120],"Conflict":[121],"is":[122],"an":[123],"inevitable":[124],"phenomenon":[125],"NPD,":[129],"which":[130],"affects":[131],"performance":[133],"terms":[135],"quality,":[138],"meeting":[139],"target":[141],"delivery":[142],"schedule":[143],"cost.":[146],"enables":[152],"clients":[153],"suppliers":[155],"assess":[157],"their":[158,177],"practices":[161],"identify":[163],"improvement":[164],"areas.":[165],"It":[166],"provides":[167],"platform":[169],"collaborating":[172],"parties":[173],"continually":[175],"improve":[176],"turn":[182],"performance.":[184]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":4}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}