{"id":"https://openalex.org/W1993670904","doi":"https://doi.org/10.1108/02635570410543771","title":"Knowledge management metrics","display_name":"Knowledge management metrics","publication_year":2004,"publication_date":"2004-07-22","ids":{"openalex":"https://openalex.org/W1993670904","doi":"https://doi.org/10.1108/02635570410543771","mag":"1993670904"},"language":"en","primary_location":{"id":"doi:10.1108/02635570410543771","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570410543771","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112824679","display_name":"Ranjit Bose","orcid":null},"institutions":[{"id":"https://openalex.org/I169521973","display_name":"University of New Mexico","ror":"https://ror.org/05fs6jp91","country_code":"US","type":"education","lineage":["https://openalex.org/I169521973"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ranjit Bose","raw_affiliation_strings":["Professor of MIS, Anderson School of Management, University of New Mexico, Albuquerque, New Mexico, USA","(Professor of MIS, Anderson School of Management, University of New Mexico, Albuquerque, New Mexico, USA)"],"affiliations":[{"raw_affiliation_string":"Professor of MIS, Anderson School of Management, University of New Mexico, Albuquerque, New Mexico, USA","institution_ids":["https://openalex.org/I169521973"]},{"raw_affiliation_string":"(Professor of MIS, Anderson School of Management, University of New Mexico, Albuquerque, New Mexico, USA)","institution_ids":["https://openalex.org/I169521973"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5112824679"],"corresponding_institution_ids":["https://openalex.org/I169521973"],"apc_list":null,"apc_paid":null,"fwci":28.0654,"has_fulltext":false,"cited_by_count":304,"citation_normalized_percentile":{"value":0.99432905,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"104","issue":"6","first_page":"457","last_page":"468"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9853000044822693,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/standardization","display_name":"Standardization","score":0.6892051100730896},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6320122480392456},{"id":"https://openalex.org/keywords/intellectual-capital","display_name":"Intellectual capital","score":0.5703341364860535},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4902265667915344},{"id":"https://openalex.org/keywords/knowledge-economy","display_name":"Knowledge economy","score":0.4822874367237091},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4474777579307556},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42534738779067993},{"id":"https://openalex.org/keywords/measure","display_name":"Measure (data warehouse)","score":0.41329121589660645}],"concepts":[{"id":"https://openalex.org/C188087704","wikidata":"https://www.wikidata.org/wiki/Q369577","display_name":"Standardization","level":2,"score":0.6892051100730896},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6320122480392456},{"id":"https://openalex.org/C2780838347","wikidata":"https://www.wikidata.org/wiki/Q1329252","display_name":"Intellectual capital","level":2,"score":0.5703341364860535},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4902265667915344},{"id":"https://openalex.org/C162696548","wikidata":"https://www.wikidata.org/wiki/Q830170","display_name":"Knowledge economy","level":2,"score":0.4822874367237091},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4474777579307556},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42534738779067993},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.41329121589660645},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635570410543771","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570410543771","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W286434434","https://openalex.org/W1565400870","https://openalex.org/W1568664512","https://openalex.org/W1985432882","https://openalex.org/W1989578849","https://openalex.org/W1990360518","https://openalex.org/W1992618411","https://openalex.org/W2003701671","https://openalex.org/W2008919564","https://openalex.org/W2017309401","https://openalex.org/W2024624352","https://openalex.org/W2027698303","https://openalex.org/W2029435293","https://openalex.org/W2030229982","https://openalex.org/W2121832325","https://openalex.org/W2140671212","https://openalex.org/W2142354661","https://openalex.org/W2480434657","https://openalex.org/W2552787802","https://openalex.org/W2618321231","https://openalex.org/W2889749352","https://openalex.org/W4255850512","https://openalex.org/W6754785451"],"related_works":["https://openalex.org/W2466856603","https://openalex.org/W1992885054","https://openalex.org/W2486437779","https://openalex.org/W2566783145","https://openalex.org/W170620965","https://openalex.org/W3116830530","https://openalex.org/W2167538183","https://openalex.org/W2800747110","https://openalex.org/W4318214391","https://openalex.org/W2973269147"],"abstract_inverted_index":{"Over":[0],"several":[1],"years,":[2],"there":[3],"have":[4],"been":[5],"intensive":[6],"discussions":[7],"about":[8],"the":[9,16,43,46,66,114,126,137,150,161,180],"importance":[10],"of":[11,36,45,68,72,106,117,139,163,182],"knowledge":[12,47,56,118],"management":[13,61],"(KM)":[14],"within":[15],"business":[17],"community.":[18],"Effectively":[19],"implementing":[20],"a":[21,27,33],"sound":[22],"KM":[23,69,73,140,169,183],"strategy":[24],"and":[25,57,62,80,99,112,155,171],"becoming":[26],"knowledge\u2010based":[28],"company":[29],"is":[30,92,109],"seen":[31],"as":[32,40,64,123,125],"mandatory":[34],"condition":[35],"success":[37],"for":[38,157,159,167],"organizations":[39,134,147],"they":[41,165],"enter":[42],"era":[44],"economy.":[48],"However,":[49],"standardized":[50],"metrics":[51,74,82,164],"are":[52,83,129,153],"needed":[53,93],"to":[54,58,65,94,100,110,135],"quantify":[55],"fully":[59],"convince":[60],"stakeholders":[63],"value":[67],"initiatives.":[70],"Development":[71],"has":[75],"begun":[76],"in":[77,148,174],"recent":[78],"years":[79],"these":[81,97],"being":[84,131],"applied":[85],"by":[86,133],"some":[87],"organizations,":[88],"but":[89],"more":[90],"research":[91,108,143,177],"better":[95],"define":[96],"measures":[98,116,151],"make":[101],"them":[102],"universal.":[103],"The":[104,142],"purpose":[105],"this":[107],"survey":[111],"report":[113],"current":[115],"assets":[119],"or":[120],"intellectual":[121],"capital,":[122],"well":[124],"methods":[127],"that":[128,152],"popularly":[130],"followed":[132],"measure":[136],"performance":[138],"strategies.":[141],"findings":[144],"should:":[145],"assist":[146,172],"identifying":[149,175],"appropriate":[154],"suitable":[156],"them,":[158],"improving":[160],"quality":[162],"use":[166],"measuring":[168],"effectiveness;":[170],"researchers":[173],"future":[176],"needs":[178],"toward":[179],"standardization":[181],"measurement":[184],"metrics.":[185]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":16},{"year":2018,"cited_by_count":17},{"year":2017,"cited_by_count":16},{"year":2016,"cited_by_count":15},{"year":2015,"cited_by_count":27},{"year":2014,"cited_by_count":27},{"year":2013,"cited_by_count":25},{"year":2012,"cited_by_count":27}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}