{"id":"https://openalex.org/W1985432882","doi":"https://doi.org/10.1108/02635570310489188","title":"The role of critical information in enterprise knowledge management","display_name":"The role of critical information in enterprise knowledge management","publication_year":2003,"publication_date":"2003-09-17","ids":{"openalex":"https://openalex.org/W1985432882","doi":"https://doi.org/10.1108/02635570310489188","mag":"1985432882"},"language":"en","primary_location":{"id":"doi:10.1108/02635570310489188","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570310489188","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043498621","display_name":"Fawzy Soliman","orcid":null},"institutions":[{"id":"https://openalex.org/I114017466","display_name":"University of Technology Sydney","ror":"https://ror.org/03f0f6041","country_code":"AU","type":"education","lineage":["https://openalex.org/I114017466"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Fawzy Soliman","raw_affiliation_strings":["School of Management, University of Technology, Sydney, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Technology, Sydney, Australia","institution_ids":["https://openalex.org/I114017466"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100655205","display_name":"Mohamed A. Youssef","orcid":"https://orcid.org/0000-0002-5596-0450"},"institutions":[{"id":"https://openalex.org/I103087548","display_name":"Norfolk State University","ror":"https://ror.org/030pydv62","country_code":"US","type":"education","lineage":["https://openalex.org/I103087548"]},{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mohamed Youssef","raw_affiliation_strings":["Department of Management and Decision Sciences, School of Business and Entrepreneurship, Norfolk State University, Norfolk, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management and Decision Sciences, School of Business and Entrepreneurship, Norfolk State University, Norfolk, Virginia, USA","institution_ids":["https://openalex.org/I103087548","https://openalex.org/I4210133369"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.2281,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.93247216,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"103","issue":"7","first_page":"484","last_page":"490"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9793000221252441,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.696412205696106},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.5356108546257019},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.49467894434928894},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4923170804977417},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4760986566543579},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.47608959674835205},{"id":"https://openalex.org/keywords/enterprise-information-system","display_name":"Enterprise information system","score":0.456473171710968},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.44882944226264954},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4414268136024475},{"id":"https://openalex.org/keywords/digital-firm","display_name":"Digital firm","score":0.43658897280693054},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.42840340733528137},{"id":"https://openalex.org/keywords/information-quality","display_name":"Information quality","score":0.4254651367664337},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1746644675731659}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.696412205696106},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.5356108546257019},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.49467894434928894},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4923170804977417},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4760986566543579},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.47608959674835205},{"id":"https://openalex.org/C27295321","wikidata":"https://www.wikidata.org/wiki/Q831795","display_name":"Enterprise information system","level":2,"score":0.456473171710968},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.44882944226264954},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4414268136024475},{"id":"https://openalex.org/C171141877","wikidata":"https://www.wikidata.org/wiki/Q5276085","display_name":"Digital firm","level":3,"score":0.43658897280693054},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.42840340733528137},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.4254651367664337},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1746644675731659},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/02635570310489188","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570310489188","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:opus.lib.uts.edu.au:10453/3978","is_oa":false,"landing_page_url":"http://hdl.handle.net/10453/3978","pdf_url":null,"source":{"id":"https://openalex.org/S4306401357","display_name":"UTS ePRESS (University of Technology Sydney)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I114017466","host_organization_name":"University of Technology Sydney","host_organization_lineage":["https://openalex.org/I114017466"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W23408302","https://openalex.org/W57888533","https://openalex.org/W1537886789","https://openalex.org/W2013386523","https://openalex.org/W2060756697","https://openalex.org/W2163422617","https://openalex.org/W2169895580","https://openalex.org/W2338335491","https://openalex.org/W4299953765","https://openalex.org/W6600967070","https://openalex.org/W6602328815"],"related_works":["https://openalex.org/W2356652019","https://openalex.org/W2036848665","https://openalex.org/W2393943588","https://openalex.org/W4290987291","https://openalex.org/W2379564750","https://openalex.org/W4380788935","https://openalex.org/W2392858284","https://openalex.org/W4283744641","https://openalex.org/W3203210331","https://openalex.org/W2093030254"],"abstract_inverted_index":{"The":[0],"role":[1,75],"of":[2,4,24,30,81,85,105,139,148,160],"quality":[3],"information":[5,26,44,69,86,117,141],"in":[6,12,62,120,144],"decision":[7,58],"making":[8,46,59],"has":[9,18,95],"been":[10,19],"highlighted":[11],"the":[13,22,28,82,88,103,129,137,149,156,161],"literature.":[14],"However,":[15],"little":[16],"attention":[17],"given":[20],"to":[21,35,40,55,91,98,114],"importance":[23],"critical":[25,106,116,140],"for":[27,45,64,76,102,118],"management":[29,147],"modern":[31,78],"organisations.":[32,79],"In":[33,108],"order":[34],"provide":[36],"products":[37],"and":[38,60,73,87,158],"services":[39],"customers,":[41],"organisations":[42],"need":[43],"decisions.":[47],"Knowledge\u2010based":[48],"systems":[49],"are":[50],"emerging":[51],"as":[52],"appropriate":[53],"technology":[54],"automate":[56],"complex":[57],"processes,":[61],"particular":[63],"managing":[65,77],"enterprise":[66,150],"operations.":[67],"Critical":[68],"plays":[70],"a":[71,100,111],"key":[72],"essential":[74],"Because":[80],"large":[83],"volumes":[84],"resources":[89],"required":[90],"process":[92],"them,":[93],"it":[94,132],"become":[96],"necessary":[97],"develop":[99],"scheme":[101],"identification":[104],"information.":[107],"this":[109],"paper":[110],"new":[112],"technique":[113],"identify":[115],"use":[119,138],"knowledge":[121],"processing":[122],"is":[123],"presented.":[124],"Using":[125],"an":[126],"example":[127],"from":[128],"manufacturing":[130],"industry,":[131],"can":[133],"be":[134],"demonstrated":[135],"that":[136],"will":[142],"result":[143],"more":[145],"efficient":[146],"knowledge.":[151],"This":[152],"would":[153],"ultimately":[154],"increase":[155],"competitiveness":[157],"viability":[159],"enterprise.":[162]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}