{"id":"https://openalex.org/W2052272370","doi":"https://doi.org/10.1108/02635570210423271","title":"Relationships of TQM philosophy, methods and performance: a survey in Taiwan","display_name":"Relationships of TQM philosophy, methods and performance: a survey in Taiwan","publication_year":2002,"publication_date":"2002-06-01","ids":{"openalex":"https://openalex.org/W2052272370","doi":"https://doi.org/10.1108/02635570210423271","mag":"2052272370"},"language":"en","primary_location":{"id":"doi:10.1108/02635570210423271","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570210423271","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008984359","display_name":"Fenghueih Huarng","orcid":null},"institutions":[{"id":"https://openalex.org/I92582371","display_name":"Southern Taiwan University of Science and Technology","ror":"https://ror.org/0029n1t76","country_code":"TW","type":"education","lineage":["https://openalex.org/I92582371"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Fenghueih Huarng","raw_affiliation_strings":["Department of Business Administration, Southern Taiwan University of Technology, Tainan, Taiwan","(Department of Business Administration, Southern Taiwan University of Technology, Tainan, Taiwan)"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Southern Taiwan University of Technology, Tainan, Taiwan","institution_ids":["https://openalex.org/I92582371"]},{"raw_affiliation_string":"(Department of Business Administration, Southern Taiwan University of Technology, Tainan, Taiwan)","institution_ids":["https://openalex.org/I92582371"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035517185","display_name":"Yao\u2010Tzung Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I148099254","display_name":"National Chung Cheng University","ror":"https://ror.org/0028v3876","country_code":"TW","type":"education","lineage":["https://openalex.org/I148099254"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yao\u2010Tzung Chen","raw_affiliation_strings":["Department of Business Administration, National Chung\u2010Cheng University, Kee\u2010Lung City, Taiwan"],"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Chung\u2010Cheng University, Kee\u2010Lung City, Taiwan","institution_ids":["https://openalex.org/I148099254"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5008984359"],"corresponding_institution_ids":["https://openalex.org/I92582371"],"apc_list":null,"apc_paid":null,"fwci":1.4821,"has_fulltext":false,"cited_by_count":89,"citation_normalized_percentile":{"value":0.83138851,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"102","issue":"4","first_page":"226","last_page":"234"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.979200005531311,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"Total quality management","score":0.9763295650482178},{"id":"https://openalex.org/keywords/management-philosophy","display_name":"Management philosophy","score":0.6579879522323608},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.49619776010513306},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4916597008705139},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.44151943922042847},{"id":"https://openalex.org/keywords/benchmark","display_name":"Benchmark (surveying)","score":0.4256898760795593},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4100992977619171},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3980378210544586},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.36707815527915955},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35890212655067444},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.32835695147514343},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3121393918991089},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.24047398567199707},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.08752316236495972},{"id":"https://openalex.org/keywords/philosophy","display_name":"Philosophy","score":0.08608892560005188},{"id":"https://openalex.org/keywords/management-system","display_name":"Management system","score":0.06345051527023315}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.9763295650482178},{"id":"https://openalex.org/C2993211907","wikidata":"https://www.wikidata.org/wiki/Q6746685","display_name":"Management philosophy","level":2,"score":0.6579879522323608},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.49619776010513306},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4916597008705139},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.44151943922042847},{"id":"https://openalex.org/C185798385","wikidata":"https://www.wikidata.org/wiki/Q1161707","display_name":"Benchmark (surveying)","level":2,"score":0.4256898760795593},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4100992977619171},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3980378210544586},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36707815527915955},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35890212655067444},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.32835695147514343},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3121393918991089},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.24047398567199707},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08752316236495972},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.08608892560005188},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.06345051527023315},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635570210423271","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570210423271","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.44999998807907104,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1975965087","https://openalex.org/W1983884955","https://openalex.org/W2002916750","https://openalex.org/W2009591563","https://openalex.org/W2017652101","https://openalex.org/W2018630104","https://openalex.org/W2037042994","https://openalex.org/W2045920664","https://openalex.org/W2049468014","https://openalex.org/W2051285234","https://openalex.org/W2067148631","https://openalex.org/W2085906297","https://openalex.org/W2099054346","https://openalex.org/W2113811752","https://openalex.org/W2118839174","https://openalex.org/W2129698533","https://openalex.org/W2143773263","https://openalex.org/W2147841511","https://openalex.org/W2154785801","https://openalex.org/W2157350559","https://openalex.org/W2162713867","https://openalex.org/W2168704859","https://openalex.org/W2334157956","https://openalex.org/W2796901959"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2461405008","https://openalex.org/W2031112224","https://openalex.org/W2058658489","https://openalex.org/W1504072165","https://openalex.org/W2394227982","https://openalex.org/W2347827723","https://openalex.org/W2080107908","https://openalex.org/W2036572066","https://openalex.org/W2980196172"],"abstract_inverted_index":{"Total":[0],"quality":[1,67,93,98,110],"management":[2],"(TQM)":[3],"has":[4],"been":[5],"a":[6,80,121],"widely":[7],"applied":[8],"process":[9],"for":[10],"improving":[11],"competitiveness":[12],"around":[13],"the":[14,69,87,101],"world.":[15],"The":[16,46,112,127],"implementation":[17],"of":[18,22,48,58,103,129],"TQM":[19,24,64,90,95,104,107,115,118,130],"usually":[20,53],"consists":[21],"both":[23,72,136],"philosophy":[25,49,65,73,91,105,131],"from":[26],"Deming\u2019s":[27],"\u201c14":[28,35],"points\u201d,":[29],"Juran\u2019s":[30],"\u201cten":[31],"steps\u201d,":[32],"and":[33,37,50,74,100,106,117,132,139],"Crosby\u2019s":[34],"steps\u201d":[36],"techniques":[38],"such":[39],"as":[40],"SPC,":[41],"QCC,":[42],"benchmark,":[43],"QFD,":[44],"etc.":[45],"integration":[47,102,128],"methods":[51,75,96],"are":[52],"used":[54],"in":[55,83],"implementing":[56],"practices":[57],"TQM.":[59],"Some":[60],"researches":[61],"indicated":[62,71],"only":[63],"enhances":[66,92,109],"performances;":[68],"others":[70],"help.":[76],"This":[77],"research":[78],"conducts":[79],"questionnaire":[81],"survey":[82],"Taiwan":[84],"to":[85],"test":[86],"following":[88],"propositions:":[89],"performance;":[94,99],"enhance":[97],"tools":[108,119,133],"performance.":[111,126,141],"results":[113],"showed":[114],"philosophy,":[116],"have":[120],"positive":[122],"relationship":[123],"with":[124],"business":[125,140],"positively":[134],"influenced":[135],"cost":[137],"reduction":[138]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":6}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}