{"id":"https://openalex.org/W2046669322","doi":"https://doi.org/10.1108/02635570110365961","title":"IT induction in the food service industry","display_name":"IT induction in the food service industry","publication_year":2001,"publication_date":"2001-02-01","ids":{"openalex":"https://openalex.org/W2046669322","doi":"https://doi.org/10.1108/02635570110365961","mag":"2046669322"},"language":"en","primary_location":{"id":"doi:10.1108/02635570110365961","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570110365961","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103516630","display_name":"P. Pete Chong","orcid":null},"institutions":[{"id":"https://openalex.org/I119888943","display_name":"Gonzaga University","ror":"https://ror.org/03ze70h02","country_code":"US","type":"education","lineage":["https://openalex.org/I119888943"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"P. Pete Chong","raw_affiliation_strings":["Gonzaga University, Spokane, Washington, USA","Gonzaga University , Spokane, Washington, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gonzaga University, Spokane, Washington, USA","institution_ids":["https://openalex.org/I119888943"]},{"raw_affiliation_string":"Gonzaga University , Spokane, Washington, USA","institution_ids":["https://openalex.org/I119888943"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054502495","display_name":"Ye-Sho Chen","orcid":"https://orcid.org/0000-0002-7459-9891"},"institutions":[{"id":"https://openalex.org/I121820613","display_name":"Louisiana State University","ror":"https://ror.org/05ect4e57","country_code":"US","type":"education","lineage":["https://openalex.org/I121820613"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ye\u2010Sho Chen","raw_affiliation_strings":["Louisiana State University, Baton Rouge, Louisiana, USA","Louisiana State University Baton Rouge Louisiana USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Louisiana State University, Baton Rouge, Louisiana, USA","institution_ids":["https://openalex.org/I121820613"]},{"raw_affiliation_string":"Louisiana State University Baton Rouge Louisiana USA","institution_ids":["https://openalex.org/I121820613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068446077","display_name":"Jason Chou\u2010Hong Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I119888943","display_name":"Gonzaga University","ror":"https://ror.org/03ze70h02","country_code":"US","type":"education","lineage":["https://openalex.org/I119888943"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jason Chou\u2010Hong Chen","raw_affiliation_strings":["Gonzaga University, Spokane, Washington, USA","Gonzaga University , Spokane, Washington, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gonzaga University, Spokane, Washington, USA","institution_ids":["https://openalex.org/I119888943"]},{"raw_affiliation_string":"Gonzaga University , Spokane, Washington, USA","institution_ids":["https://openalex.org/I119888943"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5103516630"],"corresponding_institution_ids":["https://openalex.org/I119888943"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.21057269,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"101","issue":"1","first_page":"13","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.9274702668190002},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6335855722427368},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.5883598327636719},{"id":"https://openalex.org/keywords/strategic-management","display_name":"Strategic management","score":0.5529084205627441},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5386526584625244},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5047188997268677},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5030462145805359},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.4976103603839874},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.47574493288993835},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4674829840660095},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.43751978874206543},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.41914427280426025},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.4104580879211426},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.34644782543182373},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2944756746292114},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.28588899970054626},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.17823117971420288}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.9274702668190002},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6335855722427368},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.5883598327636719},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.5529084205627441},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5386526584625244},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5047188997268677},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5030462145805359},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4976103603839874},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.47574493288993835},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4674829840660095},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.43751978874206543},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.41914427280426025},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4104580879211426},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.34644782543182373},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2944756746292114},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28588899970054626},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.17823117971420288},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635570110365961","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570110365961","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Zero hunger","score":0.41999998688697815,"id":"https://metadata.un.org/sdg/2"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W73062964","https://openalex.org/W115598873","https://openalex.org/W1575391024","https://openalex.org/W1604323310","https://openalex.org/W1605701154","https://openalex.org/W1855283887","https://openalex.org/W1993688835","https://openalex.org/W2005497495","https://openalex.org/W2010992338","https://openalex.org/W2037471118","https://openalex.org/W2084644525","https://openalex.org/W2086306918","https://openalex.org/W2095115073","https://openalex.org/W2115280476","https://openalex.org/W2146781656","https://openalex.org/W2295656366","https://openalex.org/W3149395617","https://openalex.org/W4248717379","https://openalex.org/W6629578884","https://openalex.org/W6638404845"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W2259348064","https://openalex.org/W2066228984","https://openalex.org/W2534879192","https://openalex.org/W1598808617","https://openalex.org/W4361865022","https://openalex.org/W2804108309","https://openalex.org/W2050159024","https://openalex.org/W2068502729","https://openalex.org/W2294096527"],"abstract_inverted_index":{"As":[0],"part":[1],"of":[2,64],"the":[3,41,62,67,91],"business":[4,19,48,68],"strategy":[5,50,80],"in":[6,61,90],"a":[7,28,47],"competitive":[8,55],"environment,":[9],"for":[10,40],"an":[11],"organization":[12],"to":[13,72,83,97],"induct":[14],"information":[15,34,65],"technology":[16],"(IT)":[17],"appropriately,":[18],"process":[20,29],"reengineering":[21],"(BPR)":[22],"must":[23],"be":[24],"conducted.":[25],"We":[26],"propose":[27],"that":[30],"incorporates":[31],"both":[32],"management":[33,38],"systems":[35,66],"and":[36,75,77],"strategic":[37],"concepts":[39,59],"IT":[42,79],"induction.":[43],"First,":[44],"we":[45],"develop":[46],"competition":[49],"based":[51],"on":[52],"Porter\u2019s":[53],"five":[54],"forces;":[56],"second,":[57],"using":[58],"developed":[60,82],"field":[63],"processes":[69],"are":[70],"reengineered":[71],"improve":[73],"effectiveness":[74],"efficiency;":[76],"finally,":[78],"is":[81,95],"achieve":[84],"these":[85],"goals.":[86],"A":[87],"real\u2010life":[88],"case":[89],"food":[92],"service":[93],"industry":[94],"used":[96],"illustrate":[98],"this":[99],"process.":[100]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-05-03T08:25:01.440150","created_date":"2025-10-10T00:00:00"}