{"id":"https://openalex.org/W4380372817","doi":"https://doi.org/10.1093/jcmc/zmad018","title":"Differential perceptions of and reactions to incivil and intolerant user comments","display_name":"Differential perceptions of and reactions to incivil and intolerant user comments","publication_year":2023,"publication_date":"2023-06-12","ids":{"openalex":"https://openalex.org/W4380372817","doi":"https://doi.org/10.1093/jcmc/zmad018"},"language":"en","primary_location":{"id":"doi:10.1093/jcmc/zmad018","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmad018","pdf_url":"https://academic.oup.com/jcmc/article-pdf/28/4/zmad018/50571775/zmad018.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://academic.oup.com/jcmc/article-pdf/28/4/zmad018/50571775/zmad018.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079290915","display_name":"Anna Sophie K\u00fcmpel","orcid":"https://orcid.org/0000-0001-7184-4057"},"institutions":[{"id":"https://openalex.org/I78650965","display_name":"Technische Universit\u00e4t Dresden","ror":"https://ror.org/042aqky30","country_code":"DE","type":"education","lineage":["https://openalex.org/I78650965"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Anna Sophie K\u00fcmpel","raw_affiliation_strings":["Institute of Media and Communication, TU Dresden , Dresden, Saxony, Germany"],"raw_orcid":"https://orcid.org/0000-0001-7184-4057","affiliations":[{"raw_affiliation_string":"Institute of Media and Communication, TU Dresden , Dresden, Saxony, Germany","institution_ids":["https://openalex.org/I78650965"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017776756","display_name":"Julian Unkel","orcid":"https://orcid.org/0000-0001-9568-7041"},"institutions":[{"id":"https://openalex.org/I3018771216","display_name":"LMU Klinikum","ror":"https://ror.org/02jet3w32","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Julian Unkel","raw_affiliation_strings":["Department of Media and Communication, LMU Munich , Munich, Bavaria, Germany"],"raw_orcid":"https://orcid.org/0000-0001-9568-7041","affiliations":[{"raw_affiliation_string":"Department of Media and Communication, LMU Munich , Munich, Bavaria, Germany","institution_ids":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5079290915"],"corresponding_institution_ids":["https://openalex.org/I78650965"],"apc_list":null,"apc_paid":null,"fwci":2.5561,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.91407487,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"28","issue":"4","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13959","display_name":"Swearing, Euphemism, Multilingualism","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/offensive","display_name":"Offensive","score":0.8664673566818237},{"id":"https://openalex.org/keywords/harm","display_name":"Harm","score":0.735564649105072},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5894278883934021},{"id":"https://openalex.org/keywords/statement","display_name":"Statement (logic)","score":0.586847722530365},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5611948370933533},{"id":"https://openalex.org/keywords/german","display_name":"German","score":0.5597852468490601},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.5415629744529724},{"id":"https://openalex.org/keywords/norm","display_name":"Norm (philosophy)","score":0.5356934070587158},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.517127275466919},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.47557440400123596},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1826186180114746},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1553555727005005},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12445327639579773},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.10847219824790955}],"concepts":[{"id":"https://openalex.org/C176856949","wikidata":"https://www.wikidata.org/wiki/Q2001676","display_name":"Offensive","level":2,"score":0.8664673566818237},{"id":"https://openalex.org/C2777363581","wikidata":"https://www.wikidata.org/wiki/Q15098235","display_name":"Harm","level":2,"score":0.735564649105072},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5894278883934021},{"id":"https://openalex.org/C2777026412","wikidata":"https://www.wikidata.org/wiki/Q2684591","display_name":"Statement (logic)","level":2,"score":0.586847722530365},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5611948370933533},{"id":"https://openalex.org/C154775046","wikidata":"https://www.wikidata.org/wiki/Q188","display_name":"German","level":2,"score":0.5597852468490601},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5415629744529724},{"id":"https://openalex.org/C191795146","wikidata":"https://www.wikidata.org/wiki/Q3878446","display_name":"Norm (philosophy)","level":2,"score":0.5356934070587158},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.517127275466919},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.47557440400123596},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1826186180114746},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1553555727005005},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12445327639579773},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.10847219824790955},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1093/jcmc/zmad018","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmad018","pdf_url":"https://academic.oup.com/jcmc/article-pdf/28/4/zmad018/50571775/zmad018.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"},{"id":"pmh:oai:gesis.izsoz.de:document/100559","is_oa":false,"landing_page_url":"https://www.ssoar.info/ssoar/handle/document/100559","pdf_url":null,"source":{"id":"https://openalex.org/S4306401996","display_name":"Social Science Open Access Repository (GESIS \u2013 Leibniz Institute for the Social Sciences)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210101898","host_organization_name":"GESIS - Leibniz-Institute for the Social Sciences","host_organization_lineage":["https://openalex.org/I4210101898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"1-13","raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1093/jcmc/zmad018","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmad018","pdf_url":"https://academic.oup.com/jcmc/article-pdf/28/4/zmad018/50571775/zmad018.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.7699999809265137}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4380372817.pdf"},"referenced_works_count":61,"referenced_works":["https://openalex.org/W569937308","https://openalex.org/W1981788920","https://openalex.org/W1986694711","https://openalex.org/W2012437271","https://openalex.org/W2081743500","https://openalex.org/W2082422522","https://openalex.org/W2116911405","https://openalex.org/W2124137536","https://openalex.org/W2149893809","https://openalex.org/W2164803079","https://openalex.org/W2312795477","https://openalex.org/W2417169833","https://openalex.org/W2467216399","https://openalex.org/W2473473104","https://openalex.org/W2526501380","https://openalex.org/W2591906135","https://openalex.org/W2605373151","https://openalex.org/W2615740944","https://openalex.org/W2737729489","https://openalex.org/W2749583460","https://openalex.org/W2788769980","https://openalex.org/W2793136513","https://openalex.org/W2793592379","https://openalex.org/W2892160033","https://openalex.org/W2925224691","https://openalex.org/W2951024843","https://openalex.org/W2951162828","https://openalex.org/W2951757351","https://openalex.org/W2951910627","https://openalex.org/W2952757700","https://openalex.org/W2958580242","https://openalex.org/W2979963348","https://openalex.org/W2987665339","https://openalex.org/W3006598146","https://openalex.org/W3008332139","https://openalex.org/W3026396873","https://openalex.org/W3044225844","https://openalex.org/W3090490961","https://openalex.org/W3119459809","https://openalex.org/W3120025600","https://openalex.org/W3136157744","https://openalex.org/W3138621333","https://openalex.org/W3162459176","https://openalex.org/W3181929808","https://openalex.org/W3197815293","https://openalex.org/W3198369069","https://openalex.org/W3207308188","https://openalex.org/W3209715443","https://openalex.org/W3216074167","https://openalex.org/W4205253273","https://openalex.org/W4213022204","https://openalex.org/W4223511198","https://openalex.org/W4225400770","https://openalex.org/W4232080732","https://openalex.org/W4232148901","https://openalex.org/W4292596039","https://openalex.org/W4315490651","https://openalex.org/W6743363386","https://openalex.org/W6765558123","https://openalex.org/W6940172493","https://openalex.org/W6940254474"],"related_works":["https://openalex.org/W1568520348","https://openalex.org/W3214407891","https://openalex.org/W3194113117","https://openalex.org/W3213194066","https://openalex.org/W4287020359","https://openalex.org/W268355439","https://openalex.org/W2967125893","https://openalex.org/W4385323698","https://openalex.org/W2385362579","https://openalex.org/W2380993274"],"abstract_inverted_index":{"Abstract":[0],"Building":[1],"on":[2,21],"recent":[3],"research":[4],"that":[5,9,71,91,129],"challenges":[6],"the":[7,113,116],"notion":[8],"norm":[10],"violations":[11],"in":[12],"online":[13,33,62],"discussions":[14],"are":[15],"inherently":[16],"detrimental,":[17],"this":[18],"study":[19],"relies":[20],"a":[22,47,53,135],"distinction":[23],"between":[24],"incivil":[25,76,119],"and":[26,30,36,81,101],"intolerant":[27,82,92],"user":[28,69],"comments":[29,70],"investigates":[31],"how":[32],"users":[34],"perceive":[35],"react":[37],"to":[38,96,103,111],"these":[39,130],"distinct":[40],"forms":[41],"of":[42,57,99,137],"antinormative":[43],"discourse":[44,83],"online.":[45],"Conducting":[46],"preregistered":[48],"factorial":[49],"survey":[50],"experiment":[51],"with":[52,67,75],"nationally":[54],"representative":[55],"sample":[56],"n":[58],"=":[59],"964":[60],"German":[61],"users,":[63],"we":[64],"presented":[65],"participants":[66],"manipulated":[68],"included":[72],"statements":[73,93,120],"associated":[74],"(profanity;":[77],"attacks":[78],"toward":[79],"arguments)":[80],"(offensive":[84],"stereotyping;":[85],"violent":[86],"threats).":[87],"The":[88],"results":[89],"show":[90],"consistently":[94],"lead":[95],"higher":[97],"perceptions":[98],"offensiveness":[100],"harm":[102],"society":[104],"as":[105,107],"well":[106],"an":[108],"increased":[109],"intention":[110],"delete":[112],"comment":[114],"containing":[115],"statement,":[117],"whereas":[118],"do":[121],"not.":[122],"An":[123],"exploratory":[124],"multiverse":[125],"analysis":[126],"further":[127],"suggests":[128],"effects":[131],"remain":[132],"robust":[133],"across":[134],"variety":[136],"analytical":[138],"decisions.":[139]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":1}],"updated_date":"2025-12-29T23:06:16.900395","created_date":"2025-10-10T00:00:00"}