{"id":"https://openalex.org/W4286565523","doi":"https://doi.org/10.1093/jcmc/zmac010","title":"When AI moderates online content: effects of human collaboration and interactive transparency on user trust","display_name":"When AI moderates online content: effects of human collaboration and interactive transparency on user trust","publication_year":2022,"publication_date":"2022-07-01","ids":{"openalex":"https://openalex.org/W4286565523","doi":"https://doi.org/10.1093/jcmc/zmac010"},"language":"en","primary_location":{"id":"doi:10.1093/jcmc/zmac010","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmac010","pdf_url":"https://academic.oup.com/jcmc/article-pdf/27/4/zmac010/45048191/zmac010.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://academic.oup.com/jcmc/article-pdf/27/4/zmac010/45048191/zmac010.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069471918","display_name":"Mar\u00eda D. Molina","orcid":"https://orcid.org/0000-0001-8115-6303"},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Maria D Molina","raw_affiliation_strings":["College of Communication Arts and Sciences, Michigan State University , USA"],"raw_orcid":"https://orcid.org/0000-0001-8115-6303","affiliations":[{"raw_affiliation_string":"College of Communication Arts and Sciences, Michigan State University , USA","institution_ids":["https://openalex.org/I87216513"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5009893200","display_name":"S. Shyam Sundar","orcid":"https://orcid.org/0000-0002-5779-8864"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"S Shyam Sundar","raw_affiliation_strings":["Bellisario College of Communications, The Pennsylvania State University, University Park James P. Jimirro Professor of Media Effects, Donald P. , PA 16802-5101, USA"],"raw_orcid":"https://orcid.org/0000-0002-5779-8864","affiliations":[{"raw_affiliation_string":"Bellisario College of Communications, The Pennsylvania State University, University Park James P. Jimirro Professor of Media Effects, Donald P. , PA 16802-5101, USA","institution_ids":["https://openalex.org/I130769515"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5069471918"],"corresponding_institution_ids":["https://openalex.org/I87216513"],"apc_list":null,"apc_paid":null,"fwci":11.845,"has_fulltext":false,"cited_by_count":147,"citation_normalized_percentile":{"value":0.9890386,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"27","issue":"4","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12520","display_name":"Psychology of Moral and Emotional Judgment","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9929999709129333,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.922639012336731},{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.8483814001083374},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6475166082382202},{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.47522881627082825},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4699426293373108},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.41031524538993835},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3791159391403198},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.18644419312477112},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.08325907588005066},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07066765427589417}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.922639012336731},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.8483814001083374},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6475166082382202},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.47522881627082825},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4699426293373108},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.41031524538993835},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3791159391403198},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.18644419312477112},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.08325907588005066},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07066765427589417},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1093/jcmc/zmac010","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmac010","pdf_url":"https://academic.oup.com/jcmc/article-pdf/27/4/zmac010/45048191/zmac010.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1093/jcmc/zmac010","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jcmc/zmac010","pdf_url":"https://academic.oup.com/jcmc/article-pdf/27/4/zmac010/45048191/zmac010.pdf","source":{"id":"https://openalex.org/S30594836","display_name":"Journal of Computer-Mediated Communication","issn_l":"1083-6101","issn":["1083-6101"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer-Mediated Communication","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.7799999713897705,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W578597219","https://openalex.org/W1539896512","https://openalex.org/W1557998370","https://openalex.org/W1632185727","https://openalex.org/W1637481019","https://openalex.org/W1849190772","https://openalex.org/W1980378097","https://openalex.org/W2058911366","https://openalex.org/W2114622107","https://openalex.org/W2575439561","https://openalex.org/W2750144484","https://openalex.org/W2751853755","https://openalex.org/W2792183666","https://openalex.org/W2800596622","https://openalex.org/W2801228678","https://openalex.org/W2909340128","https://openalex.org/W2912178159","https://openalex.org/W2954503794","https://openalex.org/W2964125683","https://openalex.org/W2998829516","https://openalex.org/W3003278301","https://openalex.org/W3090589984","https://openalex.org/W3112018341","https://openalex.org/W3125039557","https://openalex.org/W3168548811","https://openalex.org/W4239240308","https://openalex.org/W4243342770","https://openalex.org/W4252081735","https://openalex.org/W6743347069","https://openalex.org/W6820648223"],"related_works":["https://openalex.org/W2073050111","https://openalex.org/W3093710306","https://openalex.org/W750217911","https://openalex.org/W2740268725","https://openalex.org/W1517021018","https://openalex.org/W4206949499","https://openalex.org/W4360895365","https://openalex.org/W2296969234","https://openalex.org/W4226254121","https://openalex.org/W4313163826"],"abstract_inverted_index":{"Abstract":[0],"Given":[1],"the":[2,8,38,103,116,127,141],"scale":[3],"of":[4,10,28,90,105,129],"user-generated":[5],"content":[6,106],"online,":[7],"use":[9],"artificial":[11],"intelligence":[12],"(AI)":[13],"to":[14,137,140],"flag":[15],"problematic":[16],"posts":[17],"is":[18,119,126],"inevitable,":[19],"but":[20,112],"users":[21,47,99,136],"do":[22],"not":[23],"trust":[24,100,144],"such":[25],"automated":[26],"moderation":[27,104],"content.":[29],"We":[30,57,96,131],"explore":[31],"if":[32],"(a)":[33],"involving":[34,88],"human":[35],"moderators":[36],"in":[37,49],"curation":[39],"process":[40],"and":[41,93],"(b)":[42],"affording":[43],"\u201cinteractive":[44],"transparency,\u201d":[45],"wherein":[46],"participate":[48],"curation,":[50],"can":[51],"promote":[52],"appropriate":[53],"reliance":[54],"on":[55,115],"AI.":[56],"test":[58],"this":[59],"through":[60],"a":[61],"3":[62,68],"(Source:":[63],"AI,":[64],"Human,":[65],"Both)":[66],"\u00d7":[67,75],"(Transparency:":[69],"No":[70],"Transparency,":[71],"Transparency-Only,":[72],"Interactive":[73],"Transparency)":[74],"2":[76],"(Classification":[77],"Decision:":[78],"Flagged,":[79],"Not":[80],"Flagged)":[81],"between-subjects":[82],"online":[83],"experiment":[84],"(N":[85],"=":[86],"676)":[87],"classification":[89],"hate":[91],"speech":[92],"suicidal":[94],"ideation.":[95],"discovered":[97],"that":[98,118,134],"AI":[101,125],"for":[102],"just":[107],"as":[108,110],"much":[109],"humans,":[111],"it":[113],"depends":[114],"heuristic":[117],"triggered":[120],"when":[121],"they":[122],"are":[123],"told":[124],"source":[128],"moderation.":[130],"also":[132],"found":[133],"allowing":[135],"provide":[138],"feedback":[139],"algorithm":[142],"enhances":[143],"by":[145],"increasing":[146],"user":[147],"agency.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":45},{"year":2025,"cited_by_count":61},{"year":2024,"cited_by_count":30},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":1}],"updated_date":"2026-07-31T08:31:51.225901","created_date":"2025-10-10T00:00:00"}