{"id":"https://openalex.org/W3096503049","doi":"https://doi.org/10.1093/jamia/ocaa284","title":"Virtual care expansion in the Veterans Health Administration during the COVID-19 pandemic: clinical services and patient characteristics associated with utilization","display_name":"Virtual care expansion in the Veterans Health Administration during the COVID-19 pandemic: clinical services and patient characteristics associated with utilization","publication_year":2020,"publication_date":"2020-10-26","ids":{"openalex":"https://openalex.org/W3096503049","doi":"https://doi.org/10.1093/jamia/ocaa284","mag":"3096503049","pmid":"https://pubmed.ncbi.nlm.nih.gov/33125032"},"language":"en","primary_location":{"id":"doi:10.1093/jamia/ocaa284","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jamia/ocaa284","pdf_url":"https://academic.oup.com/jamia/article-pdf/28/3/453/36428721/ocaa284.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://academic.oup.com/jamia/article-pdf/28/3/453/36428721/ocaa284.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036155968","display_name":"Jacqueline M. Ferguson","orcid":"https://orcid.org/0000-0003-0027-387X"},"institutions":[{"id":"https://openalex.org/I204866599","display_name":"VA Palo Alto Health Care System","ror":"https://ror.org/00nr17z89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1322918889","https://openalex.org/I204866599","https://openalex.org/I2799886695","https://openalex.org/I4210125474"]},{"id":"https://openalex.org/I4210138309","display_name":"Center for Innovation","ror":"https://ror.org/04c1v2b17","country_code":"US","type":"facility","lineage":["https://openalex.org/I1322918889","https://openalex.org/I2799886695","https://openalex.org/I4210089489","https://openalex.org/I4210138309"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jacqueline M Ferguson","raw_affiliation_strings":["Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA"],"raw_orcid":"https://orcid.org/0000-0003-0027-387X","affiliations":[{"raw_affiliation_string":"Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","institution_ids":["https://openalex.org/I204866599","https://openalex.org/I4210138309"]},{"raw_affiliation_string":"Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059668505","display_name":"Josephine Jacobs","orcid":"https://orcid.org/0000-0003-0366-2985"},"institutions":[{"id":"https://openalex.org/I204866599","display_name":"VA Palo Alto Health Care System","ror":"https://ror.org/00nr17z89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1322918889","https://openalex.org/I204866599","https://openalex.org/I2799886695","https://openalex.org/I4210125474"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Josephine Jacobs","raw_affiliation_strings":["Health Economics Resource Center, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Health Economics Resource Center, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","institution_ids":["https://openalex.org/I204866599"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062516941","display_name":"Maria Yefimova","orcid":null},"institutions":[{"id":"https://openalex.org/I204866599","display_name":"VA Palo Alto Health Care System","ror":"https://ror.org/00nr17z89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1322918889","https://openalex.org/I204866599","https://openalex.org/I2799886695","https://openalex.org/I4210125474"]},{"id":"https://openalex.org/I4210105015","display_name":"Stanford Health Care","ror":"https://ror.org/019wqcg20","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210105015"]},{"id":"https://openalex.org/I4210138309","display_name":"Center for Innovation","ror":"https://ror.org/04c1v2b17","country_code":"US","type":"facility","lineage":["https://openalex.org/I1322918889","https://openalex.org/I2799886695","https://openalex.org/I4210089489","https://openalex.org/I4210138309"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Maria Yefimova","raw_affiliation_strings":["Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA","Office of Research Patient Care Services, Stanford Health Care, Stanford, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","institution_ids":["https://openalex.org/I204866599","https://openalex.org/I4210138309"]},{"raw_affiliation_string":"Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA","institution_ids":["https://openalex.org/I97018004"]},{"raw_affiliation_string":"Office of Research Patient Care Services, Stanford Health Care, Stanford, California, USA","institution_ids":["https://openalex.org/I4210105015"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000174260","display_name":"Liberty Greene","orcid":"https://orcid.org/0000-0003-3164-8822"},"institutions":[{"id":"https://openalex.org/I204866599","display_name":"VA Palo Alto Health Care System","ror":"https://ror.org/00nr17z89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1322918889","https://openalex.org/I204866599","https://openalex.org/I2799886695","https://openalex.org/I4210125474"]},{"id":"https://openalex.org/I4210138309","display_name":"Center for Innovation","ror":"https://ror.org/04c1v2b17","country_code":"US","type":"facility","lineage":["https://openalex.org/I1322918889","https://openalex.org/I2799886695","https://openalex.org/I4210089489","https://openalex.org/I4210138309"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Liberty Greene","raw_affiliation_strings":["Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","institution_ids":["https://openalex.org/I204866599","https://openalex.org/I4210138309"]},{"raw_affiliation_string":"Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058156807","display_name":"Leonie Heyworth","orcid":"https://orcid.org/0000-0003-3680-9402"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Leonie Heyworth","raw_affiliation_strings":["Department of Medicine, UC San Diego School of Medicine, San Diego, California, USA","Department of Veterans Affairs Central Office, Office of Connected Care/Telehealth, Washington, DC, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Medicine, UC San Diego School of Medicine, San Diego, California, USA","institution_ids":["https://openalex.org/I36258959"]},{"raw_affiliation_string":"Department of Veterans Affairs Central Office, Office of Connected Care/Telehealth, Washington, DC, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000675866","display_name":"Donna M. Zulman","orcid":"https://orcid.org/0000-0001-8904-2810"},"institutions":[{"id":"https://openalex.org/I204866599","display_name":"VA Palo Alto Health Care System","ror":"https://ror.org/00nr17z89","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1322918889","https://openalex.org/I204866599","https://openalex.org/I2799886695","https://openalex.org/I4210125474"]},{"id":"https://openalex.org/I4210138309","display_name":"Center for Innovation","ror":"https://ror.org/04c1v2b17","country_code":"US","type":"facility","lineage":["https://openalex.org/I1322918889","https://openalex.org/I2799886695","https://openalex.org/I4210089489","https://openalex.org/I4210138309"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Donna M Zulman","raw_affiliation_strings":["Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA","institution_ids":["https://openalex.org/I204866599","https://openalex.org/I4210138309"]},{"raw_affiliation_string":"Division of Primary Care and Population Health, Stanford University School of Medicine, Stanford, California, USA","institution_ids":["https://openalex.org/I97018004"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5036155968"],"corresponding_institution_ids":["https://openalex.org/I204866599","https://openalex.org/I4210138309","https://openalex.org/I97018004"],"apc_list":{"value":3967,"currency":"USD","value_usd":3967},"apc_paid":null,"fwci":28.5823,"has_fulltext":true,"cited_by_count":265,"citation_normalized_percentile":{"value":0.99729027,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"28","issue":"3","first_page":"453","last_page":"462"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10168","display_name":"COVID-19 and Mental Health","score":0.004600000102072954,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11296","display_name":"COVID-19 and healthcare impacts","score":0.00139999995008111,"subfield":{"id":"https://openalex.org/subfields/2730","display_name":"Oncology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/veterans-affairs","display_name":"Veterans Affairs","score":0.7502696514129639},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.7235127091407776},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.672389030456543},{"id":"https://openalex.org/keywords/telehealth","display_name":"Telehealth","score":0.6557860374450684},{"id":"https://openalex.org/keywords/confidence-interval","display_name":"Confidence interval","score":0.6203105449676514},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.5908796787261963},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.4680922329425812},{"id":"https://openalex.org/keywords/ambulatory-care","display_name":"Ambulatory care","score":0.4255712032318115},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.391970157623291},{"id":"https://openalex.org/keywords/family-medicine","display_name":"Family medicine","score":0.3799140751361847},{"id":"https://openalex.org/keywords/disease","display_name":"Disease","score":0.1332862675189972},{"id":"https://openalex.org/keywords/internal-medicine","display_name":"Internal medicine","score":0.10536962747573853}],"concepts":[{"id":"https://openalex.org/C2775969662","wikidata":"https://www.wikidata.org/wiki/Q7923600","display_name":"Veterans Affairs","level":2,"score":0.7502696514129639},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.7235127091407776},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.672389030456543},{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.6557860374450684},{"id":"https://openalex.org/C44249647","wikidata":"https://www.wikidata.org/wiki/Q208498","display_name":"Confidence interval","level":2,"score":0.6203105449676514},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5908796787261963},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4680922329425812},{"id":"https://openalex.org/C124306116","wikidata":"https://www.wikidata.org/wiki/Q2512965","display_name":"Ambulatory care","level":3,"score":0.4255712032318115},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.391970157623291},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.3799140751361847},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.1332862675189972},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.10536962747573853},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0}],"mesh":[{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000293","descriptor_name":"Adolescent","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000293","descriptor_name":"Adolescent","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000293","descriptor_name":"Adolescent","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000328","descriptor_name":"Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000328","descriptor_name":"Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000328","descriptor_name":"Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000368","descriptor_name":"Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000368","descriptor_name":"Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000368","descriptor_name":"Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D000553","descriptor_name":"Ambulatory Care","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008605","descriptor_name":"Mental Health Services","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D008605","descriptor_name":"Mental Health Services","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D008605","descriptor_name":"Mental Health Services","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014481","descriptor_name":"United States","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014481","descriptor_name":"United States","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014481","descriptor_name":"United States","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014493","descriptor_name":"United States Department of Veterans Affairs","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014493","descriptor_name":"United States Department of Veterans Affairs","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014493","descriptor_name":"United States Department of Veterans Affairs","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014728","descriptor_name":"Veterans","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D014728","descriptor_name":"Veterans","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D014728","descriptor_name":"Veterans","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":"Q000639","qualifier_name":"trends","is_major_topic":false},{"descriptor_ui":"D055815","descriptor_name":"Young Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D055815","descriptor_name":"Young Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D055815","descriptor_name":"Young Adult","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":3,"locations":[{"id":"doi:10.1093/jamia/ocaa284","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jamia/ocaa284","pdf_url":"https://academic.oup.com/jamia/article-pdf/28/3/453/36428721/ocaa284.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},{"id":"pmid:33125032","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/33125032","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association : JAMIA","raw_type":null},{"id":"pmh:oai:pubmedcentral.nih.gov:7665538","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7665538","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"J Am Med Inform Assoc","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1093/jamia/ocaa284","is_oa":true,"landing_page_url":"https://doi.org/10.1093/jamia/ocaa284","pdf_url":"https://academic.oup.com/jamia/article-pdf/28/3/453/36428721/ocaa284.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/1","display_name":"No poverty","score":0.5699999928474426}],"awards":[{"id":"https://openalex.org/G1753301806","display_name":null,"funder_award_id":"PEI 18-205","funder_id":"https://openalex.org/F4320332498","funder_display_name":"Quality Enhancement Research Initiative"}],"funders":[{"id":"https://openalex.org/F4320306127","display_name":"U.S. Department of Veterans Affairs","ror":"https://ror.org/05rsv9s98"},{"id":"https://openalex.org/F4320309610","display_name":"Health Services Research and Development","ror":"https://ror.org/05rsv9s98"},{"id":"https://openalex.org/F4320332498","display_name":"Quality Enhancement Research Initiative","ror":"https://ror.org/03cdz5d08"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3096503049.pdf","grobid_xml":"https://content.openalex.org/works/W3096503049.grobid-xml"},"referenced_works_count":36,"referenced_works":["https://openalex.org/W1986112517","https://openalex.org/W1988443095","https://openalex.org/W1989862760","https://openalex.org/W1992923858","https://openalex.org/W2037048164","https://openalex.org/W2043448691","https://openalex.org/W2055938263","https://openalex.org/W2127961211","https://openalex.org/W2139544384","https://openalex.org/W2297353067","https://openalex.org/W2300646487","https://openalex.org/W2307353894","https://openalex.org/W2333893813","https://openalex.org/W2498606310","https://openalex.org/W2801973721","https://openalex.org/W2885235147","https://openalex.org/W2886686298","https://openalex.org/W2888090816","https://openalex.org/W2918611885","https://openalex.org/W2920994480","https://openalex.org/W2966563810","https://openalex.org/W3012310845","https://openalex.org/W3015568800","https://openalex.org/W3015934217","https://openalex.org/W3017705096","https://openalex.org/W3020924315","https://openalex.org/W3023011763","https://openalex.org/W3024340705","https://openalex.org/W3034075093","https://openalex.org/W3038936621","https://openalex.org/W3042275919","https://openalex.org/W3049486334","https://openalex.org/W3085695825","https://openalex.org/W4232149837","https://openalex.org/W6777498713","https://openalex.org/W6779772752"],"related_works":["https://openalex.org/W3170020535","https://openalex.org/W2970477638","https://openalex.org/W2912378903","https://openalex.org/W4389781895","https://openalex.org/W4281774645","https://openalex.org/W3197294368","https://openalex.org/W2015731682","https://openalex.org/W3109105519","https://openalex.org/W142873251","https://openalex.org/W2331307275"],"abstract_inverted_index":{"OBJECTIVES:":[0],"To":[1],"describe":[2],"the":[3,15,19,147,229],"shift":[4],"from":[5],"in-person":[6],"to":[7,23,32,36,75,125,142,158,163,192,197,241,264],"virtual":[8,37,87,94,144,224,254],"care":[9,52,91,95,101,105,120,145,161,195,255],"within":[10],"Veterans":[11,150,185,206,213,237],"Affairs":[12],"(VA)":[13],"during":[14,146],"early":[16,227],"phase":[17],"of":[18,86,99,118,223],"COVID-19":[20,230],"pandemic":[21],"and":[22,59,79,96,110,135,153,175,183,188,204,235],"identify":[24,76],"at-risk":[25],"patient":[26,77],"populations":[27],"who":[28],"require":[29],"greater":[30],"resources":[31],"overcome":[33],"access":[34,248,259],"barriers":[35,260],"care.":[38],"MATERIALS":[39],"AND":[40,251],"METHODS:":[41],"Outpatient":[42],"encounters":[43],"(N":[44],"=":[45],"42":[46],"916":[47],"349)":[48],"were":[49,139,155,186,238],"categorized":[50],"by":[51],"type":[53],"(eg,":[54,62],"primary,":[55],"mental":[56],"health,":[57],"etc)":[58],"delivery":[60],"method":[61],"in-person,":[63],"video).":[64],"For":[65],"5":[66],"400":[67],"878":[68],"Veterans,":[69],"we":[70],"used":[71],"generalized":[72],"linear":[73],"models":[74],"sociodemographic":[78],"clinical":[80,216],"characteristics":[81],"associated":[82],"with:":[83],"1)":[84],"use":[85,98,159,193,226],"(phone":[88],"or":[89,217],"video)":[90],"versus":[92,102],"no":[93,103],"2)":[97],"video":[100,104,160,194,243],"between":[106],"March":[107],"11,":[108],"2020":[109],"June":[111],"6,":[112],"2020.":[113],"RESULTS:":[114],"By":[115],"June,":[116],"58%":[117],"VA":[119],"was":[121],"provided":[122],"virtually":[123],"compared":[124,162,196],"only":[126],"14%":[127],"prior.":[128],"Patients":[129],"with":[130,214],"lower":[131],"income,":[132],"higher":[133,221],"disability,":[134],"more":[136,140],"chronic":[137],"conditions":[138],"likely":[141,157,191,240],"receive":[143],"pandemic.":[148],"Yet,":[149],"aged":[151,165],"45-64":[152],"65+":[154],"less":[156,190,239],"those":[164],"18-44":[166],"(aRR":[167],"0.80":[168],"[95%":[169,177,200,208],"confidence":[170],"interval":[171],"(CI)":[172],"0.79,":[173],"0.82]":[174],"0.50":[176],"CI":[178,201,209],"0.48,":[179],"0.52],":[180],"respectively).":[181],"Rural":[182],"homeless":[184],"12%":[187],"11%":[189],"urban":[198],"(0.88":[199],"0.86,":[202,210],"0.90])":[203],"nonhomeless":[205],"(0.89":[207],"0.92]).":[211],"DISCUSSION:":[212],"high":[215],"social":[218],"need":[219],"had":[220],"likelihood":[222],"service":[225],"in":[228],"pandemic;":[231],"however,":[232],"older,":[233],"homeless,":[234],"rural":[236],"have":[242],"visits,":[244],"raising":[245],"concerns":[246],"for":[247],"barriers.":[249],"CONCLUSIONS":[250],"RELEVANCE:":[252],"While":[253],"may":[256],"expand":[257],"access,":[258],"must":[261],"be":[262],"addressed":[263],"avoid":[265],"exacerbating":[266],"disparities.":[267]},"counts_by_year":[{"year":2026,"cited_by_count":14},{"year":2025,"cited_by_count":36},{"year":2024,"cited_by_count":56},{"year":2023,"cited_by_count":53},{"year":2022,"cited_by_count":67},{"year":2021,"cited_by_count":38},{"year":2020,"cited_by_count":1}],"updated_date":"2026-05-07T13:39:58.223016","created_date":"2025-10-10T00:00:00"}
