{"id":"https://openalex.org/W4404793594","doi":"https://doi.org/10.1093/iwc/iwae052","title":"Measuring Users\u2019 Trust in VIA Responses: The Age and Response Forms Perspective","display_name":"Measuring Users\u2019 Trust in VIA Responses: The Age and Response Forms Perspective","publication_year":2024,"publication_date":"2024-11-26","ids":{"openalex":"https://openalex.org/W4404793594","doi":"https://doi.org/10.1093/iwc/iwae052"},"language":"en","primary_location":{"id":"doi:10.1093/iwc/iwae052","is_oa":false,"landing_page_url":"https://doi.org/10.1093/iwc/iwae052","pdf_url":null,"source":{"id":"https://openalex.org/S23117883","display_name":"Interacting with Computers","issn_l":"0953-5438","issn":["0953-5438","1873-7951"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interacting with Computers","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079692211","display_name":"Rui Kang","orcid":"https://orcid.org/0000-0003-4910-8410"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Rui Kang","raw_affiliation_strings":["Tsinghua University Department of Industrial Engineering, , No. 30, Shuangqing Road, Haidian District, Beijing 100084,","Department of Industrial Engineering, Tsinghua University, No. 30, Shuangqing Road, Haidian District, Beijing 100084, China"],"affiliations":[{"raw_affiliation_string":"Tsinghua University Department of Industrial Engineering, , No. 30, Shuangqing Road, Haidian District, Beijing 100084,","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Department of Industrial Engineering, Tsinghua University, No. 30, Shuangqing Road, Haidian District, Beijing 100084, China","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033157450","display_name":"Pei\u2010Luen Patrick Rau","orcid":"https://orcid.org/0000-0002-5713-8612"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Pei-Luen Patrick Rau","raw_affiliation_strings":["Tsinghua University Department of Industrial Engineering, , No. 30, Shuangqing Road, Haidian District, Beijing 100084,","Department of Industrial Engineering, Tsinghua University, No. 30, Shuangqing Road, Haidian District, Beijing 100084, China"],"affiliations":[{"raw_affiliation_string":"Tsinghua University Department of Industrial Engineering, , No. 30, Shuangqing Road, Haidian District, Beijing 100084,","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Department of Industrial Engineering, Tsinghua University, No. 30, Shuangqing Road, Haidian District, Beijing 100084, China","institution_ids":["https://openalex.org/I99065089"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5079692211"],"corresponding_institution_ids":["https://openalex.org/I99065089"],"apc_list":{"value":2635,"currency":"GBP","value_usd":3232},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.19655583,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"37","issue":"2","first_page":"88","last_page":"104"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10273","display_name":"IoT and Edge/Fog Computing","score":0.9660000205039978,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.737345278263092},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6008977890014648},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.35492464900016785},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3542020320892334},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.18718507885932922}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.737345278263092},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6008977890014648},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.35492464900016785},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3542020320892334},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.18718507885932922}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1093/iwc/iwae052","is_oa":false,"landing_page_url":"https://doi.org/10.1093/iwc/iwae052","pdf_url":null,"source":{"id":"https://openalex.org/S23117883","display_name":"Interacting with Computers","issn_l":"0953-5438","issn":["0953-5438","1873-7951"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interacting with Computers","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W135604948","https://openalex.org/W1591162257","https://openalex.org/W2091894984","https://openalex.org/W2122653760","https://openalex.org/W2293723806","https://openalex.org/W2326713822","https://openalex.org/W2331728731","https://openalex.org/W2610728795","https://openalex.org/W2620920482","https://openalex.org/W2808135558","https://openalex.org/W2900035924","https://openalex.org/W2909822833","https://openalex.org/W2942968409","https://openalex.org/W2948116819","https://openalex.org/W2956843553","https://openalex.org/W2969509271","https://openalex.org/W2980987013","https://openalex.org/W2996664720","https://openalex.org/W3033682698","https://openalex.org/W3047975279","https://openalex.org/W3082548910","https://openalex.org/W3116020271","https://openalex.org/W3118958215","https://openalex.org/W3153816950","https://openalex.org/W3159954916","https://openalex.org/W3160042174","https://openalex.org/W3193271112","https://openalex.org/W3193605404","https://openalex.org/W3199074910","https://openalex.org/W3214245458","https://openalex.org/W4200229541","https://openalex.org/W4220725111","https://openalex.org/W4226210603","https://openalex.org/W4237513721","https://openalex.org/W4238975912","https://openalex.org/W4239720002","https://openalex.org/W4249158619","https://openalex.org/W4281646824","https://openalex.org/W4285257487","https://openalex.org/W4288053494","https://openalex.org/W4295838523","https://openalex.org/W4301971504","https://openalex.org/W4307960551","https://openalex.org/W4311840364","https://openalex.org/W4381462675","https://openalex.org/W6702330798","https://openalex.org/W6738418418"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2018871932","https://openalex.org/W2001405890"],"abstract_inverted_index":{"Abstract":[0],"When":[1],"interacting":[2],"with":[3,41,45,217],"voice":[4],"intelligent":[5],"assistants":[6],"(VIAs),":[7],"users":[8,49,57,65,111,179],"of":[9,27,75,100,107,112,138,187,208],"different":[10,83,113,145,181,196],"age":[11,30,79,114,146,182],"groups":[12,80,115,183],"usually":[13],"react":[14],"differently":[15],"to":[16,52,60,69,87],"the":[17,72,82,89,98,105,123,134,190,199,205],"devices\u2019":[18],"responses.":[19],"This":[20],"research":[21,200],"focused":[22],"on":[23,104,201],"two":[24],"influencing":[25],"factors":[26],"users\u2019":[28,202],"trust\u2014user":[29],"and":[31,35,62,120,126,131,170,211],"VIA":[32,117,139,152],"response":[33,91,118,153,212],"forms,":[34,197,213],"devised":[36],"an":[37],"experiment":[38],"followed":[39],"up":[40],"voluntary":[42],"semi-structured":[43],"interviews":[44],"100":[46,54,63],"younger":[47],"adult":[48,56],"(aged":[50,58,66],"22":[51],"59),":[53],"older":[55],"66":[59],"79)":[61],"child":[64],"6":[67],"to11)":[68],"(i)":[70],"quantify":[71],"varying":[73,185],"degrees":[74,186],"trust":[76,108,188,203],"across":[77,144],"distinct":[78],"in":[81,116,189,195],"presentation":[84,136],"forms":[85,119,137,154],"used":[86],"convey":[88],"same":[90,191],"content":[92],"from":[93,180,204],"VIAs,":[94],"(ii)":[95],"identify":[96],"how":[97],"type":[99],"question":[101],"posed":[102],"influences":[103],"levels":[106],"exhibited":[109],"by":[110],"(iii)":[121],"explore":[122],"underlying":[124],"rationales":[125],"motivations":[127],"behind":[128],"user":[129,209],"perceptions":[130],"attitudes":[132],"towards":[133],"diverse":[135],"responses,":[140],"accounting":[141],"for":[142],"variations":[143],"demographics.":[147],"In":[148],"this":[149],"paper,":[150],"seven":[151],"was":[155],"studied,":[156],"i.e.":[157],"picture,":[158],"text,":[159],"hyperlink,":[160],"\u2018picture":[161,164,171],"+":[162,165,168,172,174],"text\u2019,":[163],"hyperlink\u2019,":[166,169],"\u2018text":[167],"text":[173],"hyperlink\u2019.":[175],"Results":[176],"indicate":[177],"that":[178],"demonstrate":[184],"responses":[192],"when":[193],"presented":[194],"expanding":[198],"distinctive":[206],"perspectives":[207],"ages":[210],"while":[214],"providing":[215],"manufacturers":[216],"insights":[218],"into":[219],"consumer":[220],"psychology.":[221]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}