{"id":"https://openalex.org/W4285225025","doi":"https://doi.org/10.1093/iwc/iwac014","title":"Toward Inclusive Digital Mobility Services: a Population Perspective","display_name":"Toward Inclusive Digital Mobility Services: a Population Perspective","publication_year":2021,"publication_date":"2021-07-01","ids":{"openalex":"https://openalex.org/W4285225025","doi":"https://doi.org/10.1093/iwc/iwac014"},"language":"en","primary_location":{"id":"doi:10.1093/iwc/iwac014","is_oa":true,"landing_page_url":"https://doi.org/10.1093/iwc/iwac014","pdf_url":null,"source":{"id":"https://openalex.org/S23117883","display_name":"Interacting with Computers","issn_l":"0953-5438","issn":["0953-5438","1873-7951"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interacting with Computers","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1093/iwc/iwac014","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059507536","display_name":"Joy Goodman-Deane","orcid":"https://orcid.org/0000-0001-8166-1705"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Joy Goodman-Deane","raw_affiliation_strings":["University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK","institution_ids":["https://openalex.org/I241749"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021653725","display_name":"Jakob Kluge","orcid":null},"institutions":[{"id":"https://openalex.org/I4210128132","display_name":"Institut f\u00fcr Zukunftsstudien und Technologiebewertung","ror":"https://ror.org/02zvtbe65","country_code":"DE","type":"nonprofit","lineage":["https://openalex.org/I4210128132"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Jakob Kluge","raw_affiliation_strings":["Institut f\u00fcr Zukunftsstudien und Technologiebewertung , 14129 Berlin, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut f\u00fcr Zukunftsstudien und Technologiebewertung , 14129 Berlin, Germany","institution_ids":["https://openalex.org/I4210128132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082017313","display_name":"Elisabet Roca Bosch","orcid":"https://orcid.org/0000-0001-9432-0029"},"institutions":[{"id":"https://openalex.org/I9617848","display_name":"Universitat Polit\u00e8cnica de Catalunya","ror":"https://ror.org/03mb6wj31","country_code":"ES","type":"education","lineage":["https://openalex.org/I9617848"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Elisabet Roca Bosch","raw_affiliation_strings":["Department of Civil and Environmental Engineering , Universitat Polit\u00e8nica de Catalunya, 08034 Barcelona, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Civil and Environmental Engineering , Universitat Polit\u00e8nica de Catalunya, 08034 Barcelona, Spain","institution_ids":["https://openalex.org/I9617848"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040677615","display_name":"Nina Nesterova","orcid":null},"institutions":[{"id":"https://openalex.org/I128589980","display_name":"Breda University of Applied Sciences","ror":"https://ror.org/04mfj5474","country_code":"NL","type":"education","lineage":["https://openalex.org/I128589980"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Nina Nesterova","raw_affiliation_strings":["Breda University of Applied Sciences Smart Cities and Logistics, , 5817 JS Breda, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Breda University of Applied Sciences Smart Cities and Logistics, , 5817 JS Breda, The Netherlands","institution_ids":["https://openalex.org/I128589980"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113810070","display_name":"Mike Bradley","orcid":null},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mike Bradley","raw_affiliation_strings":["University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK","institution_ids":["https://openalex.org/I241749"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091503503","display_name":"Sam Waller","orcid":"https://orcid.org/0000-0001-5999-3930"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Sam Waller","raw_affiliation_strings":["University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK","institution_ids":["https://openalex.org/I241749"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059011558","display_name":"Lisette Hoeke","orcid":null},"institutions":[{"id":"https://openalex.org/I128589980","display_name":"Breda University of Applied Sciences","ror":"https://ror.org/04mfj5474","country_code":"NL","type":"education","lineage":["https://openalex.org/I128589980"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Lisette Hoeke","raw_affiliation_strings":["Breda University of Applied Sciences Smart Cities and Logistics, , 5817 JS Breda, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Breda University of Applied Sciences Smart Cities and Logistics, , 5817 JS Breda, The Netherlands","institution_ids":["https://openalex.org/I128589980"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073659236","display_name":"P. John Clarkson","orcid":"https://orcid.org/0000-0001-8018-7706"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"P John Clarkson","raw_affiliation_strings":["University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Cambridge Department of Engineering, , Cambridge CB2 1PZ, UK","institution_ids":["https://openalex.org/I241749"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5059507536"],"corresponding_institution_ids":["https://openalex.org/I241749"],"apc_list":{"value":2635,"currency":"GBP","value_usd":3232},"apc_paid":{"value":2635,"currency":"GBP","value_usd":3232},"fwci":1.3948,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.80956434,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"33","issue":"4","first_page":"426","last_page":"441"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10298","display_name":"Urban Transport and Accessibility","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usable","display_name":"USable","score":0.7080422639846802},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6114057302474976},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5801274180412292},{"id":"https://openalex.org/keywords/digital-inclusion","display_name":"Digital inclusion","score":0.5359552502632141},{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.5001118183135986},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4983329772949219},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4849138855934143},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.45619329810142517},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.45032280683517456},{"id":"https://openalex.org/keywords/universal-design","display_name":"Universal design","score":0.4374334216117859},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2769549787044525},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.27533769607543945},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2516610026359558},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.20198795199394226},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14455345273017883},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.12022003531455994},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10943925380706787},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.10661178827285767}],"concepts":[{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.7080422639846802},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6114057302474976},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5801274180412292},{"id":"https://openalex.org/C2985890590","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital inclusion","level":3,"score":0.5359552502632141},{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.5001118183135986},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4983329772949219},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4849138855934143},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.45619329810142517},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.45032280683517456},{"id":"https://openalex.org/C99527880","wikidata":"https://www.wikidata.org/wiki/Q781118","display_name":"Universal design","level":2,"score":0.4374334216117859},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2769549787044525},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.27533769607543945},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2516610026359558},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.20198795199394226},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14455345273017883},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.12022003531455994},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10943925380706787},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.10661178827285767},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1093/iwc/iwac014","is_oa":true,"landing_page_url":"https://doi.org/10.1093/iwc/iwac014","pdf_url":null,"source":{"id":"https://openalex.org/S23117883","display_name":"Interacting with Computers","issn_l":"0953-5438","issn":["0953-5438","1873-7951"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interacting with Computers","raw_type":"journal-article"},{"id":"pmh:oai:www.repository.cam.ac.uk:1810/336735","is_oa":true,"landing_page_url":"https://www.repository.cam.ac.uk/handle/1810/336735","pdf_url":null,"source":{"id":"https://openalex.org/S4306401777","display_name":"Apollo (University of Cambridge)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I241749","host_organization_name":"University of Cambridge","host_organization_lineage":["https://openalex.org/I241749"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"doi:10.17863/cam.84156","is_oa":true,"landing_page_url":"https://doi.org/10.17863/cam.84156","pdf_url":null,"source":{"id":"https://openalex.org/S7407050737","display_name":"Apollo","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article-journal"}],"best_oa_location":{"id":"doi:10.1093/iwc/iwac014","is_oa":true,"landing_page_url":"https://doi.org/10.1093/iwc/iwac014","pdf_url":null,"source":{"id":"https://openalex.org/S23117883","display_name":"Interacting with Computers","issn_l":"0953-5438","issn":["0953-5438","1873-7951"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interacting with Computers","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6800000071525574,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[{"id":"https://openalex.org/G7691790930","display_name":"DIGital traNsport In and for socieTY","funder_award_id":"875542","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"},{"id":"https://openalex.org/G7842005466","display_name":null,"funder_award_id":"Horizon 2020","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"}],"funders":[{"id":"https://openalex.org/F4320320273","display_name":"University of Cambridge","ror":"https://ror.org/013meh722"},{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"},{"id":"https://openalex.org/F4320328447","display_name":"Universitat Polit\u00e8cnica de Catalunya","ror":"https://ror.org/03mb6wj31"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1562298125","https://openalex.org/W1772780913","https://openalex.org/W2051865918","https://openalex.org/W2114661329","https://openalex.org/W2127299059","https://openalex.org/W2141756781","https://openalex.org/W2346476828","https://openalex.org/W2588607978","https://openalex.org/W2782076173","https://openalex.org/W2794740256","https://openalex.org/W2801186751","https://openalex.org/W2898866198","https://openalex.org/W2946830035","https://openalex.org/W3016919056","https://openalex.org/W3121125915","https://openalex.org/W3208001525","https://openalex.org/W3211374769","https://openalex.org/W4283026732"],"related_works":["https://openalex.org/W2294890318","https://openalex.org/W4224040789","https://openalex.org/W2771651676","https://openalex.org/W4382644624","https://openalex.org/W2075955221","https://openalex.org/W2168124843","https://openalex.org/W2794968169","https://openalex.org/W2285261194","https://openalex.org/W4313017929","https://openalex.org/W4285225025"],"abstract_inverted_index":{"Abstract":[0],"Digital":[1],"mobility":[2,93,122],"services":[3,32],"have":[4],"great":[5],"potential":[6,48],"to":[7,24,89,128,138,142,148],"increase":[8],"passengers\u2019":[9],"transportation":[10],"options,":[11],"improve":[12],"their":[13],"experiences":[14],"and":[15,29,54,78,100,133,146],"reduce":[16],"exclusion.":[17,94],"However,":[18],"these":[19,31,60],"advantages":[20],"are":[21,74,126],"only":[22],"available":[23],"those":[25],"who":[26],"can":[27],"access":[28],"use":[30],"effectively.":[33],"To":[34],"facilitate":[35],"the":[36,45],"development":[37],"of":[38,47,80,110],"inclusive":[39,131],"services,":[40],"information":[41],"is":[42,115],"needed":[43,127],"on":[44],"range":[46],"users\u2019":[49],"technology":[50,112],"access,":[51],"use,":[52],"attitudes":[53],"capabilities.":[55],"A":[56],"population-representative":[57],"survey":[58],"examining":[59],"characteristics":[61],"was":[62],"carried":[63],"out":[64,120],"with":[65,98,102],"1010":[66],"participants":[67],"in":[68,70,83],"Germany":[69],"2020.":[71],"The":[72],"results":[73],"examined":[75],"for":[76],"groups":[77,81],"intersections":[79],"identified":[82],"previous":[84],"work":[85],"as":[86],"particularly":[87,107],"vulnerable":[88],"either":[90],"digital":[91,121,135,149],"or":[92],"Older":[95],"people,":[96],"people":[97,101],"disabilities":[99],"low":[103,108],"education":[104],"levels":[105,109],"had":[106],"all":[111],"variables.":[113],"Caution":[114],"thus":[116],"required":[117],"when":[118],"rolling":[119],"services.":[123],"Non-digital":[124],"alternatives":[125],"ensure":[129],"an":[130],"service":[132],"any":[134],"interfaces":[136],"need":[137],"be":[139,143],"designed":[140],"carefully":[141],"usable":[144],"by":[145],"reassuring":[147],"novices.":[150]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":8}],"updated_date":"2026-06-16T09:24:06.705377","created_date":"2025-10-10T00:00:00"}
