{"id":"https://openalex.org/W2171259948","doi":"https://doi.org/10.1093/comjnl/bxn077","title":"Mum Effect as an Offshore Outsourcing Risk: A Study of Differences in Perceptions","display_name":"Mum Effect as an Offshore Outsourcing Risk: A Study of Differences in Perceptions","publication_year":2009,"publication_date":"2009-01-28","ids":{"openalex":"https://openalex.org/W2171259948","doi":"https://doi.org/10.1093/comjnl/bxn077","mag":"2171259948"},"language":"en","primary_location":{"id":"doi:10.1093/comjnl/bxn077","is_oa":false,"landing_page_url":"https://doi.org/10.1093/comjnl/bxn077","pdf_url":null,"source":{"id":"https://openalex.org/S44643521","display_name":"The Computer Journal","issn_l":"0010-4620","issn":["0010-4620","1460-2067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Computer Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114079358","display_name":"A. S. M. Sajeev","orcid":null},"institutions":[{"id":"https://openalex.org/I90745801","display_name":"University of New England","ror":"https://ror.org/04r659a56","country_code":"AU","type":"education","lineage":["https://openalex.org/I90745801"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"A.S.M. Sajeev","raw_affiliation_strings":["School of Science & Technology, University of New England, Armidale, NSW 2351, Australia"],"affiliations":[{"raw_affiliation_string":"School of Science & Technology, University of New England, Armidale, NSW 2351, Australia","institution_ids":["https://openalex.org/I90745801"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5077931857","display_name":"Sakgasit Ramingwong","orcid":"https://orcid.org/0000-0003-4714-5322"},"institutions":[{"id":"https://openalex.org/I90745801","display_name":"University of New England","ror":"https://ror.org/04r659a56","country_code":"AU","type":"education","lineage":["https://openalex.org/I90745801"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"S. Ramingwong","raw_affiliation_strings":["School of Science & Technology, University of New England, Armidale, NSW 2351, Australia"],"affiliations":[{"raw_affiliation_string":"School of Science & Technology, University of New England, Armidale, NSW 2351, Australia","institution_ids":["https://openalex.org/I90745801"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5114079358"],"corresponding_institution_ids":["https://openalex.org/I90745801"],"apc_list":{"value":2635,"currency":"GBP","value_usd":3232},"apc_paid":null,"fwci":2.4525,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.90052674,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"53","issue":"1","first_page":"120","last_page":"126"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9769999980926514,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9653000235557556,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/new-england","display_name":"New england","score":0.7040385007858276},{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.5658870935440063},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.4631132185459137},{"id":"https://openalex.org/keywords/history","display_name":"History","score":0.3886944055557251},{"id":"https://openalex.org/keywords/media-studies","display_name":"Media studies","score":0.3833500146865845},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2599039673805237},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.21028968691825867},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.18490272760391235},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.18415406346321106},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1274884045124054},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08954125642776489}],"concepts":[{"id":"https://openalex.org/C3019323424","wikidata":"https://www.wikidata.org/wiki/Q18389","display_name":"New england","level":3,"score":0.7040385007858276},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.5658870935440063},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.4631132185459137},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.3886944055557251},{"id":"https://openalex.org/C29595303","wikidata":"https://www.wikidata.org/wiki/Q165650","display_name":"Media studies","level":1,"score":0.3833500146865845},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2599039673805237},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21028968691825867},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18490272760391235},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18415406346321106},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1274884045124054},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08954125642776489},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1093/comjnl/bxn077","is_oa":false,"landing_page_url":"https://doi.org/10.1093/comjnl/bxn077","pdf_url":null,"source":{"id":"https://openalex.org/S44643521","display_name":"The Computer Journal","issn_l":"0010-4620","issn":["0010-4620","1460-2067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Computer Journal","raw_type":"journal-article"},{"id":"pmh:oai:rune.une.edu.au:1959.11/4970","is_oa":false,"landing_page_url":"https://hdl.handle.net/1959.11/4970","pdf_url":null,"source":{"id":"https://openalex.org/S7407055448","display_name":"RUNE (Research UNE)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.46000000834465027,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W1506277575","https://openalex.org/W1982531477","https://openalex.org/W1984950027","https://openalex.org/W1990743521","https://openalex.org/W1998461335","https://openalex.org/W2000642873","https://openalex.org/W2013439042","https://openalex.org/W2020569422","https://openalex.org/W2038885352","https://openalex.org/W2043687274","https://openalex.org/W2057904097","https://openalex.org/W2066741369","https://openalex.org/W2081228936","https://openalex.org/W2081748916","https://openalex.org/W2084592165","https://openalex.org/W2102044943","https://openalex.org/W2105773184","https://openalex.org/W2114445079","https://openalex.org/W2140918013","https://openalex.org/W2155426269","https://openalex.org/W2170900093","https://openalex.org/W2329001967","https://openalex.org/W2795584545"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2358200898","https://openalex.org/W4231184955","https://openalex.org/W2325765407","https://openalex.org/W2788012436","https://openalex.org/W618293728","https://openalex.org/W2291845669","https://openalex.org/W200604156","https://openalex.org/W2374784346","https://openalex.org/W2317340343"],"abstract_inverted_index":{"Mum":[0],"effect":[1,101,131],"is":[2],"the":[3,16,44,47,52,56,68,74,77,81],"risk":[4,22],"arising":[5],"from":[6,34],"project":[7],"members'":[8],"reluctance":[9],"to":[10,20,42],"report":[11],"negative":[12],"information.":[13],"We":[14,84],"investigate":[15],"cultural":[17,70,89],"factors":[18,102],"contributing":[19],"this":[21],"in":[23,30,80],"offshore":[24],"outsourcing.":[25],"The":[26],"study":[27],"was":[28],"conducted":[29],"Thailand":[31],"with":[32,136],"participation":[33],"both":[35],"students":[36,64],"and":[37,65,96,98,108,121],"IT":[38,48,82],"professionals.":[39],"In":[40],"order":[41],"understand":[43],"influence":[45,128],"of":[46,87,104],"work":[49,78],"environment":[50],"on":[51,119,129],"risks,":[53],"we":[54],"used":[55],"student":[57],"data":[58],"as":[59],"a":[60,126],"control":[61],"sample":[62],"since":[63],"professionals":[66,75],"share":[67],"same":[69],"background":[71],"but":[72],"only":[73],"have":[76],"experience":[79],"industry.":[83],"use":[85],"three":[86,99],"Hofstede's":[88],"characteristics":[90],"(power":[91],"distance":[92],"(PD),":[93],"long-term":[94],"orientation":[95],"individualism)":[97],"mum":[100,130],"(fear":[103],"consequences,":[105],"communication":[106],"gap":[107],"team":[109,137],"solidarity).":[110],"Our":[111],"findings":[112],"show":[113],"that":[114],"PD":[115],"(i.e.":[116],"inequality":[117],"based":[118],"seniority":[120],"other":[122],"status":[123],"symbols)":[124],"has":[125],"significant":[127],"factor.":[132],"Professionals":[133],"correlate":[134],"it":[135],"solidarity":[138],"(Pearson's":[139],"r=0.7,":[140],"p":[141]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}