{"id":"https://openalex.org/W2518672544","doi":"https://doi.org/10.1080/08874417.2016.1180649","title":"Understanding Continuance Intention of Mobile Payment Services: An Empirical Study","display_name":"Understanding Continuance Intention of Mobile Payment Services: An Empirical Study","publication_year":2016,"publication_date":"2016-09-14","ids":{"openalex":"https://openalex.org/W2518672544","doi":"https://doi.org/10.1080/08874417.2016.1180649","mag":"2518672544"},"language":"en","primary_location":{"id":"doi:10.1080/08874417.2016.1180649","is_oa":false,"landing_page_url":"https://doi.org/10.1080/08874417.2016.1180649","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102973061","display_name":"Xiaogang Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I204831749","display_name":"Southwestern University of Finance and Economics","ror":"https://ror.org/04ewct822","country_code":"CN","type":"education","lineage":["https://openalex.org/I204831749"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Xiaogang Chen","raw_affiliation_strings":["Southwestern University of Finance and Economics, Chengdu, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Southwestern University of Finance and Economics, Chengdu, China","institution_ids":["https://openalex.org/I204831749"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040136471","display_name":"Shaorui Li","orcid":null},"institutions":[{"id":"https://openalex.org/I204831749","display_name":"Southwestern University of Finance and Economics","ror":"https://ror.org/04ewct822","country_code":"CN","type":"education","lineage":["https://openalex.org/I204831749"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shaorui Li","raw_affiliation_strings":["Southwestern University of Finance and Economics, Chengdu, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Southwestern University of Finance and Economics, Chengdu, China","institution_ids":["https://openalex.org/I204831749"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5102973061"],"corresponding_institution_ids":["https://openalex.org/I204831749"],"apc_list":null,"apc_paid":null,"fwci":20.3959,"has_fulltext":false,"cited_by_count":136,"citation_normalized_percentile":{"value":0.9901044,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"57","issue":"4","first_page":"287","last_page":"298"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.932857096195221},{"id":"https://openalex.org/keywords/risk-perception","display_name":"Risk perception","score":0.6235194802284241},{"id":"https://openalex.org/keywords/mobile-payment","display_name":"Mobile payment","score":0.6205528974533081},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.5709449052810669},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5520635843276978},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5394178032875061},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.47017091512680054},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.42768287658691406},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3466385006904602},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.20152810215950012},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.1051572859287262},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.07494127750396729}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.932857096195221},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.6235194802284241},{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.6205528974533081},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.5709449052810669},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5520635843276978},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5394178032875061},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47017091512680054},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.42768287658691406},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3466385006904602},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.20152810215950012},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.1051572859287262},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.07494127750396729},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/08874417.2016.1180649","is_oa":false,"landing_page_url":"https://doi.org/10.1080/08874417.2016.1180649","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1781980350","display_name":"\u4ea4\u4e92\u8bb0\u5fc6\u7cfb\u7edf\u5728\u4f20\u7edf\u56e2\u961f\u4e0e\u865a\u62df\u56e2\u961f\u4e2d\u53d1\u5c55\u8fc7\u7a0b\u7684\u7eb5\u5411\u6bd4\u8f83\u7814\u7a76","funder_award_id":"71402144","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7519896998","display_name":null,"funder_award_id":"71403221","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W11530771","https://openalex.org/W777126211","https://openalex.org/W1531029141","https://openalex.org/W1574235309","https://openalex.org/W1603445188","https://openalex.org/W1608836379","https://openalex.org/W1791587663","https://openalex.org/W1974689173","https://openalex.org/W1975820310","https://openalex.org/W1979422830","https://openalex.org/W1986221133","https://openalex.org/W1987258130","https://openalex.org/W2006295067","https://openalex.org/W2007615488","https://openalex.org/W2027566468","https://openalex.org/W2037086452","https://openalex.org/W2038001094","https://openalex.org/W2044500210","https://openalex.org/W2047281721","https://openalex.org/W2067404301","https://openalex.org/W2080304133","https://openalex.org/W2081016106","https://openalex.org/W2093624042","https://openalex.org/W2094902472","https://openalex.org/W2106096361","https://openalex.org/W2109944962","https://openalex.org/W2110380098","https://openalex.org/W2110506823","https://openalex.org/W2113288368","https://openalex.org/W2120115642","https://openalex.org/W2120789618","https://openalex.org/W2122912498","https://openalex.org/W2123534889","https://openalex.org/W2128275256","https://openalex.org/W2132306370","https://openalex.org/W2134049161","https://openalex.org/W2142175015","https://openalex.org/W2152117784","https://openalex.org/W2153222072","https://openalex.org/W2160449652","https://openalex.org/W2161537835","https://openalex.org/W2162739331","https://openalex.org/W2187430722","https://openalex.org/W2188971552","https://openalex.org/W2241851189","https://openalex.org/W2255428179","https://openalex.org/W2313650092","https://openalex.org/W2327652686","https://openalex.org/W2476444236","https://openalex.org/W2514939626","https://openalex.org/W2801004064","https://openalex.org/W2801387997","https://openalex.org/W2952825672","https://openalex.org/W3041754228","https://openalex.org/W4248588746"],"related_works":["https://openalex.org/W4251771709","https://openalex.org/W2163870992","https://openalex.org/W2294757943","https://openalex.org/W3173986262","https://openalex.org/W4322744319","https://openalex.org/W3126463696","https://openalex.org/W4387341477","https://openalex.org/W4366133315","https://openalex.org/W2756869663","https://openalex.org/W2022561594"],"abstract_inverted_index":{"Research":[0],"on":[1,45,121,129],"continued":[2],"use":[3],"of":[4,13,53,71],"mobile":[5,37,58,76,106],"payment":[6,38,59,77,107],"services":[7,39,60,78],"is":[8,92],"scarce.":[9],"To":[10],"address":[11],"part":[12],"this":[14],"research":[15,20],"gap,":[16],"we":[17],"examine":[18],"a":[19,41,118,126],"model,":[21],"derived":[22],"from":[23],"IT":[24],"continuance,":[25],"risk-trust,":[26],"and":[27,65,83,109,125],"affect-cognition":[28],"literature.":[29],"The":[30],"results":[31],"show":[32],"that":[33],"user":[34,63,81,98],"satisfaction":[35,64,82,99],"with":[36,48,95],"has":[40],"substantive":[42],"positive":[43,119],"impact":[44,120,128],"continuance":[46,96],"intention":[47],"such":[49],"services;":[50],"the":[51,69],"disconfirmation":[52,70],"preadoption":[54,72],"perceived":[55,67,73,87,90,123,131],"usefulness":[56,91,124],"about":[57,75],"positively":[61,84,93,100],"impacts":[62,80,85,101],"postadoption":[66,86,89,122,130],"usefulness;":[68],"risk":[74],"negatively":[79],"risk;":[88],"associated":[94],"intention;":[97],"both":[102],"institution-based":[103,115],"trust":[104,110,116],"in":[105,112],"technologies":[108],"beliefs":[111],"service":[113],"providers;":[114],"shows":[117],"negative":[127],"risk.":[132]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":17},{"year":2023,"cited_by_count":19},{"year":2022,"cited_by_count":23},{"year":2021,"cited_by_count":24},{"year":2020,"cited_by_count":14},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":11},{"year":2017,"cited_by_count":2}],"updated_date":"2026-08-02T14:50:37.381335","created_date":"2025-10-10T00:00:00"}