{"id":"https://openalex.org/W3123000581","doi":"https://doi.org/10.1080/0144929x.2020.1864776","title":"Walking in the jungle with a machete: ICT leaders\u2019 perspectives on user-Centred systems design","display_name":"Walking in the jungle with a machete: ICT leaders\u2019 perspectives on user-Centred systems design","publication_year":2021,"publication_date":"2021-01-18","ids":{"openalex":"https://openalex.org/W3123000581","doi":"https://doi.org/10.1080/0144929x.2020.1864776","mag":"3123000581"},"language":"en","primary_location":{"id":"doi:10.1080/0144929x.2020.1864776","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2020.1864776","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2020.1864776?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2020.1864776?needAccess=true","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017019103","display_name":"\u00c5sa Cajander","orcid":"https://orcid.org/0000-0001-7472-2215"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"\u00c5sa Cajander","raw_affiliation_strings":["Uppsala University","Department of Information Technology, Uppsala University, Uppsala, Sweden"],"raw_orcid":"https://orcid.org/0000-0001-7472-2215","affiliations":[{"raw_affiliation_string":"Uppsala University","institution_ids":["https://openalex.org/I123387679"]},{"raw_affiliation_string":"Department of Information Technology, Uppsala University, Uppsala, Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082645062","display_name":"Marta L\u00e1rusd\u00f3ttir","orcid":"https://orcid.org/0000-0003-0256-5710"},"institutions":[{"id":"https://openalex.org/I123185442","display_name":"Reykjav\u00edk University","ror":"https://ror.org/05d2kyx68","country_code":"IS","type":"education","lineage":["https://openalex.org/I123185442"]}],"countries":["IS"],"is_corresponding":false,"raw_author_name":"Marta K. L\u00e1rusd\u00f3ttir","raw_affiliation_strings":["Reykjavik University","School of Technology / Department of Computer Science, Reykjavik University, Reykjavik, Iceland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Reykjavik University","institution_ids":["https://openalex.org/I123185442"]},{"raw_affiliation_string":"School of Technology / Department of Computer Science, Reykjavik University, Reykjavik, Iceland","institution_ids":["https://openalex.org/I123185442"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052564716","display_name":"Thomas Lind","orcid":"https://orcid.org/0000-0003-2534-4937"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Thomas Lind","raw_affiliation_strings":["Uppsala University","Department of Information Technology, Uppsala University, Uppsala, Sweden"],"raw_orcid":"https://orcid.org/0000-0003-2534-4937","affiliations":[{"raw_affiliation_string":"Uppsala University","institution_ids":["https://openalex.org/I123387679"]},{"raw_affiliation_string":"Department of Information Technology, Uppsala University, Uppsala, Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049548262","display_name":"Gerolf Nauwerck","orcid":"https://orcid.org/0000-0002-9927-1294"},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Gerolf Nauwerck","raw_affiliation_strings":["Uppsala University","Department of Information Technology, Uppsala University, Uppsala, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-9927-1294","affiliations":[{"raw_affiliation_string":"Uppsala University","institution_ids":["https://openalex.org/I123387679"]},{"raw_affiliation_string":"Department of Information Technology, Uppsala University, Uppsala, Sweden","institution_ids":["https://openalex.org/I123387679"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5017019103"],"corresponding_institution_ids":["https://openalex.org/I123387679"],"apc_list":null,"apc_paid":null,"fwci":2.8855,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.91477052,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"41","issue":"6","first_page":"1230","last_page":"1244"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.8762279748916626},{"id":"https://openalex.org/keywords/jungle","display_name":"Jungle","score":0.7742338180541992},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5771702527999878},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5745677351951599},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.554069459438324},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4600053131580353},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.4352651834487915},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.41840633749961853},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.35160911083221436},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3442849814891815},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2549900412559509},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.17738893628120422},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11724001169204712}],"concepts":[{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.8762279748916626},{"id":"https://openalex.org/C2776410375","wikidata":"https://www.wikidata.org/wiki/Q191086","display_name":"Jungle","level":2,"score":0.7742338180541992},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5771702527999878},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5745677351951599},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.554069459438324},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4600053131580353},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4352651834487915},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.41840633749961853},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.35160911083221436},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3442849814891815},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2549900412559509},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.17738893628120422},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11724001169204712},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/0144929x.2020.1864776","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2020.1864776","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2020.1864776?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:uu-428331","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-428331","pdf_url":null,"source":{"id":"https://openalex.org/S4306400653","display_name":"Diva portal (Dalarna University Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:RePEc:taf:tbitxx:v:41:y:2022:i:6:p:1230-1244","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/0144929X.2020.1864776","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1080/0144929x.2020.1864776","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2020.1864776","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2020.1864776?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3123000581.pdf"},"referenced_works_count":38,"referenced_works":["https://openalex.org/W96017378","https://openalex.org/W158508907","https://openalex.org/W169285884","https://openalex.org/W590292535","https://openalex.org/W1525564204","https://openalex.org/W1529117718","https://openalex.org/W1566953426","https://openalex.org/W1602672075","https://openalex.org/W1635438732","https://openalex.org/W1807701848","https://openalex.org/W1843697045","https://openalex.org/W1934432108","https://openalex.org/W1973954628","https://openalex.org/W1996028138","https://openalex.org/W2047181190","https://openalex.org/W2055367940","https://openalex.org/W2108353880","https://openalex.org/W2111208938","https://openalex.org/W2127089424","https://openalex.org/W2137589932","https://openalex.org/W2144215202","https://openalex.org/W2150823139","https://openalex.org/W2165776646","https://openalex.org/W2168346906","https://openalex.org/W2169442690","https://openalex.org/W2344768822","https://openalex.org/W2475357061","https://openalex.org/W2502266073","https://openalex.org/W2525291742","https://openalex.org/W2554734853","https://openalex.org/W2586431523","https://openalex.org/W2746380953","https://openalex.org/W2811045342","https://openalex.org/W2913313075","https://openalex.org/W2927442996","https://openalex.org/W2966532261","https://openalex.org/W4364348136","https://openalex.org/W6638697179"],"related_works":["https://openalex.org/W604776852","https://openalex.org/W2156795617","https://openalex.org/W2059082536","https://openalex.org/W1524104001","https://openalex.org/W2903150740","https://openalex.org/W1900808973","https://openalex.org/W4239404776","https://openalex.org/W1561523934","https://openalex.org/W3122613655","https://openalex.org/W3000240287"],"abstract_inverted_index":{"Previous":[0],"research":[1],"has":[2],"established":[3],"that":[4,82,101],"leaders":[5,35,44],"in":[6,21,36,47,92,136,141,154,183],"information":[7,96],"and":[8,45,75,97,132,148,168],"communication":[9,98],"technology":[10,73],"(ICT)":[11],"are":[12,104,123,143],"crucial":[13],"for":[14,23,172],"establishing":[15,94],"a":[16,89,158,181],"user-centred":[17,54,131,177],"systems":[18,55,103],"design":[19,56,179],"perspective":[20,182],"ICT":[22,34,127,142],"work-related":[24],"tasks.":[25],"This":[26],"paper":[27],"therefore":[28],"describes":[29],"the":[30,61,108,137,155,163,173],"perspectives":[31],"of":[32,39,53,63,66,77,110,165,176],"18":[33],"three":[37,70,119],"kinds":[38],"leadership":[40],"roles":[41],"(managers,":[42],"project":[43],"specialists)":[46],"order":[48],"to":[49,68,152],"understand":[50],"their":[51],"views":[52],"concerning":[57],"ICT.":[58],"It":[59],"uses":[60],"concept":[62],"technological":[64,166],"frames":[65,167],"reference":[67],"analyse":[69],"domains:":[71],"technology-in-use,":[72],"strategy":[74],"nature":[76],"technology.":[78],"The":[79],"results":[80],"show":[81],"many":[83],"specialists":[84],"see":[85],"user":[86],"involvement":[87],"as":[88,145,180],"critical":[90],"factor":[91],"successfully":[93],"new":[95],"technologies,":[99],"but":[100],"these":[102],"currently":[105],"built":[106],"around":[107],"needs":[109],"management":[111],"rather":[112],"than":[113],"end":[114],"users.":[115],"Looking":[116],"forward,":[117],"all":[118],"relevant":[120],"social":[121],"groups":[122],"optimistic":[124],"about":[125],"how":[126],"will":[128],"become":[129],"more":[130,133],"strategically":[134],"aligned":[135],"future.":[138],"However,":[139],"changes":[140],"described":[144],"extremely":[146],"energy-consuming":[147],"difficult":[149],"\u2013":[150],"akin":[151],"\u2018walking":[153],"jungle":[156],"with":[157],"machete\u2019.":[159],"Finally,":[160],"we":[161],"discuss":[162],"relevance":[164],"present":[169],"some":[170],"implications":[171],"successful":[174],"establishment":[175],"system":[178],"organisations.":[184]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-22T06:13:13.366637","created_date":"2025-10-10T00:00:00"}