{"id":"https://openalex.org/W2898868790","doi":"https://doi.org/10.1080/0144929x.2018.1541255","title":"Shaking the usability tree: why usability is not a dead end, and a constructive way\u00a0forward","display_name":"Shaking the usability tree: why usability is not a dead end, and a constructive way\u00a0forward","publication_year":2018,"publication_date":"2018-11-02","ids":{"openalex":"https://openalex.org/W2898868790","doi":"https://doi.org/10.1080/0144929x.2018.1541255","mag":"2898868790"},"language":"en","primary_location":{"id":"doi:10.1080/0144929x.2018.1541255","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2018.1541255","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2018.1541255?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour &amp; Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2018.1541255?needAccess=true","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022638545","display_name":"Simone Borsci","orcid":"https://orcid.org/0000-0002-3591-3577"},"institutions":[{"id":"https://openalex.org/I34931013","display_name":"National Institute for Health Research","ror":"https://ror.org/0187kwz08","country_code":"GB","type":"government","lineage":["https://openalex.org/I34931013"]},{"id":"https://openalex.org/I47508984","display_name":"Imperial College London","ror":"https://ror.org/041kmwe10","country_code":"GB","type":"education","lineage":["https://openalex.org/I47508984"]},{"id":"https://openalex.org/I94624287","display_name":"University of Twente","ror":"https://ror.org/006hf6230","country_code":"NL","type":"education","lineage":["https://openalex.org/I94624287"]}],"countries":["GB","NL"],"is_corresponding":true,"raw_author_name":"Simone Borsci","raw_affiliation_strings":["Department of Cognitive Psychology and Ergonomics, Faculty of Behavioral Management and Social sciences, University of Twente, Enschede, Netherlands","National Institute for Health Research, London IVD Co-operative, Faculty of Medicine, Department of Surgery & Cancer, Imperial College, London, UK"],"raw_orcid":"https://orcid.org/0000-0002-3591-3577","affiliations":[{"raw_affiliation_string":"Department of Cognitive Psychology and Ergonomics, Faculty of Behavioral Management and Social sciences, University of Twente, Enschede, Netherlands","institution_ids":["https://openalex.org/I94624287"]},{"raw_affiliation_string":"National Institute for Health Research, London IVD Co-operative, Faculty of Medicine, Department of Surgery & Cancer, Imperial College, London, UK","institution_ids":["https://openalex.org/I34931013","https://openalex.org/I47508984"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033764352","display_name":"Stefano Federici","orcid":"https://orcid.org/0000-0001-5681-0633"},"institutions":[{"id":"https://openalex.org/I27483092","display_name":"University of Perugia","ror":"https://ror.org/00x27da85","country_code":"IT","type":"education","lineage":["https://openalex.org/I27483092"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Stefano Federici","raw_affiliation_strings":["Department of Philosophy, Social and Human Sciences and Education, University of Perugia, Perugia, Italy"],"raw_orcid":"https://orcid.org/0000-0001-5681-0633","affiliations":[{"raw_affiliation_string":"Department of Philosophy, Social and Human Sciences and Education, University of Perugia, Perugia, Italy","institution_ids":["https://openalex.org/I27483092"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060199482","display_name":"Alessio Malizia","orcid":"https://orcid.org/0000-0002-2601-7009"},"institutions":[{"id":"https://openalex.org/I141584323","display_name":"University of Hertfordshire","ror":"https://ror.org/0267vjk41","country_code":"GB","type":"education","lineage":["https://openalex.org/I141584323"]},{"id":"https://openalex.org/I182204967","display_name":"Molde University College","ror":"https://ror.org/00kxjcd28","country_code":"NO","type":"education","lineage":["https://openalex.org/I182204967"]}],"countries":["GB","NO"],"is_corresponding":false,"raw_author_name":"Alessio Malizia","raw_affiliation_strings":["Faculty of Logistics, Molde University College, Molde, Norway","Schools of Creative Arts, University of Hertfordshire, Hertfordshire, UK"],"raw_orcid":"https://orcid.org/0000-0002-2601-7009","affiliations":[{"raw_affiliation_string":"Faculty of Logistics, Molde University College, Molde, Norway","institution_ids":["https://openalex.org/I182204967"]},{"raw_affiliation_string":"Schools of Creative Arts, University of Hertfordshire, Hertfordshire, UK","institution_ids":["https://openalex.org/I141584323"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033076700","display_name":"Maria Laura De Filippis","orcid":"https://orcid.org/0000-0003-3282-3514"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Maria Laura De Filippis","raw_affiliation_strings":["CognitiveLab Research Group, Perugia, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CognitiveLab Research Group, Perugia, Italy","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5022638545"],"corresponding_institution_ids":["https://openalex.org/I34931013","https://openalex.org/I47508984","https://openalex.org/I94624287"],"apc_list":null,"apc_paid":null,"fwci":3.0445,"has_fulltext":true,"cited_by_count":39,"citation_normalized_percentile":{"value":0.91501866,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"38","issue":"5","first_page":"519","last_page":"532"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.995199978351593,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.995199978351593,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9396288394927979},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.633970320224762},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6094580888748169},{"id":"https://openalex.org/keywords/constructive","display_name":"Constructive","score":0.58433997631073},{"id":"https://openalex.org/keywords/usability-goals","display_name":"Usability goals","score":0.5523017644882202},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.5300238728523254},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"Heuristic evaluation","score":0.5106473565101624},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34233981370925903},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3118450343608856},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.10162103176116943}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9396288394927979},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.633970320224762},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6094580888748169},{"id":"https://openalex.org/C2778701210","wikidata":"https://www.wikidata.org/wiki/Q28130034","display_name":"Constructive","level":3,"score":0.58433997631073},{"id":"https://openalex.org/C62993174","wikidata":"https://www.wikidata.org/wiki/Q2928808","display_name":"Usability goals","level":4,"score":0.5523017644882202},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.5300238728523254},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.5106473565101624},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34233981370925903},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3118450343608856},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.10162103176116943},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":7,"locations":[{"id":"doi:10.1080/0144929x.2018.1541255","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2018.1541255","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2018.1541255?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour &amp; Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:ris.utwente.nl:openaire/f4521bd0-fe11-4666-9b4f-af84782eb136","is_oa":false,"landing_page_url":"https://research.utwente.nl/en/publications/f4521bd0-fe11-4666-9b4f-af84782eb136","pdf_url":null,"source":{"id":"https://openalex.org/S4406922991","display_name":"University of Twente Research Information","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Borsci, S, Federici, S, Malizia, A & De Filippis, M L 2019, 'Shaking the usability tree : why usability is not a dead end, and a constructive way forward', Behaviour & information technology, vol. 38, no. 5, pp. 519-532. https://doi.org/10.1080/0144929X.2018.1541255","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:uhra.herts.ac.uk:2299/20807","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929X.2018.1541255","pdf_url":"http://hdl.handle.net/2299/20807","source":{"id":"https://openalex.org/S4306400241","display_name":"University of Hertfordshire Research Archive (University of Hertfordshire)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I141584323","host_organization_name":"University of Hertfordshire","host_organization_lineage":["https://openalex.org/I141584323"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},{"id":"pmh:oai:RePEc:taf:tbitxx:v:38:y:2019:i:5:p:519-532","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/0144929X.2018.1541255","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:arpi.unipi.it:11568/1099690","is_oa":false,"landing_page_url":"http://hdl.handle.net/11568/1099690","pdf_url":null,"source":{"id":"https://openalex.org/S4377196265","display_name":"CINECA IRIS Institutial research information system (University of Pisa)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I108290504","host_organization_name":"University of Pisa","host_organization_lineage":["https://openalex.org/I108290504"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:himolde.brage.unit.no:11250/3076561","is_oa":true,"landing_page_url":"https://hdl.handle.net/11250/3076561","pdf_url":null,"source":{"id":"https://openalex.org/S4306401716","display_name":"Duo Research Archive (University of Oslo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I184942183","host_organization_name":"University of Oslo","host_organization_lineage":["https://openalex.org/I184942183"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"519-532","raw_type":"info:eu-repo/semantics/other"},{"id":"pmh:oai:v-lib-bura1.brunel.ac.uk:2438/18035","is_oa":false,"landing_page_url":"http://bura.brunel.ac.uk/handle/2438/18035","pdf_url":null,"source":{"id":"https://openalex.org/S4306401473","display_name":"Brunel University Research Archive (BURA) (Brunel University London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I59433898","host_organization_name":"Brunel University of London","host_organization_lineage":["https://openalex.org/I59433898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1080/0144929x.2018.1541255","is_oa":true,"landing_page_url":"https://doi.org/10.1080/0144929x.2018.1541255","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/0144929X.2018.1541255?needAccess=true","source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour &amp; Information Technology","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2898868790.pdf","grobid_xml":"https://content.openalex.org/works/W2898868790.grobid-xml"},"referenced_works_count":76,"referenced_works":["https://openalex.org/W67011371","https://openalex.org/W88414858","https://openalex.org/W111315170","https://openalex.org/W621606457","https://openalex.org/W640843756","https://openalex.org/W1597553622","https://openalex.org/W1609908701","https://openalex.org/W1686117601","https://openalex.org/W1725748037","https://openalex.org/W1801891980","https://openalex.org/W1986701081","https://openalex.org/W1991616480","https://openalex.org/W1998265429","https://openalex.org/W2010233908","https://openalex.org/W2012113418","https://openalex.org/W2016157817","https://openalex.org/W2016309730","https://openalex.org/W2018058903","https://openalex.org/W2020639717","https://openalex.org/W2023900384","https://openalex.org/W2024149529","https://openalex.org/W2046873183","https://openalex.org/W2050298050","https://openalex.org/W2062299969","https://openalex.org/W2084362194","https://openalex.org/W2087271627","https://openalex.org/W2090655302","https://openalex.org/W2099631688","https://openalex.org/W2101451656","https://openalex.org/W2101623580","https://openalex.org/W2110603020","https://openalex.org/W2116687857","https://openalex.org/W2125478666","https://openalex.org/W2138664283","https://openalex.org/W2142960568","https://openalex.org/W2144974696","https://openalex.org/W2145820695","https://openalex.org/W2148921999","https://openalex.org/W2149440338","https://openalex.org/W2150504059","https://openalex.org/W2151854647","https://openalex.org/W2152521389","https://openalex.org/W2160271672","https://openalex.org/W2166022752","https://openalex.org/W2170001221","https://openalex.org/W2172178840","https://openalex.org/W2226097330","https://openalex.org/W2259280953","https://openalex.org/W2262814185","https://openalex.org/W2330309085","https://openalex.org/W2331054542","https://openalex.org/W2339797867","https://openalex.org/W2414181525","https://openalex.org/W2485113444","https://openalex.org/W2551208370","https://openalex.org/W2591806671","https://openalex.org/W2610590271","https://openalex.org/W2610668147","https://openalex.org/W2611234764","https://openalex.org/W2616755574","https://openalex.org/W2617926811","https://openalex.org/W2696392128","https://openalex.org/W2730621451","https://openalex.org/W2751495152","https://openalex.org/W2771001129","https://openalex.org/W2774191723","https://openalex.org/W2787635812","https://openalex.org/W2809643287","https://openalex.org/W2891038311","https://openalex.org/W2910541448","https://openalex.org/W4200005433","https://openalex.org/W4232199946","https://openalex.org/W4233642407","https://openalex.org/W4242613886","https://openalex.org/W4285719527","https://openalex.org/W4295762816"],"related_works":["https://openalex.org/W2017322369","https://openalex.org/W2488259327","https://openalex.org/W196378406","https://openalex.org/W1503614465","https://openalex.org/W1972317073","https://openalex.org/W2580784735","https://openalex.org/W2075732570","https://openalex.org/W70895398","https://openalex.org/W3046831192","https://openalex.org/W2771581566"],"abstract_inverted_index":{"A":[0],"recent":[1],"contribution":[2],"to":[3,27,32,44,49,68,161,165,176,189,195],"the":[4,8,39,51,71,80,92,97,101,107,125,128,135,138,144,162,173,179,197],"ongoing":[5],"debate":[6,62],"concerning":[7],"concept":[9],"of":[10,53,79,111,137,148],"usability":[11,17,72,81,102,129,149,180,198],"and":[12,31,95,109,146,151,164,194],"its":[13,152],"measures":[14],"proposed":[15],"that":[16,41,127],"reached":[18],"a":[19,24,65,131],"dead":[20,132],"end":[21],"\u2013":[22],"i.e.":[23],"construct":[25,150],"unable":[26],"provide":[28],"stable":[29],"results":[30],"unify":[33],"scientific":[34,93,183],"knowledge.":[35],"Extensive":[36],"commentaries":[37],"rejected":[38],"conclusion":[40,126],"researchers":[42],"need":[43],"look":[45],"for":[46,64],"alternative":[47,159],"constructs":[48],"measure":[50],"quality":[52],"interaction.":[54],"Nevertheless,":[55],"several":[56],"practitioners":[57],"involved":[58],"in":[59,85,91,116],"this":[60,86,141],"international":[61,139],"asked":[63],"constructive":[66],"way":[67],"move":[69,177],"forward":[70,178],"practice.":[73,199],"In":[74],"fact,":[75],"two":[76],"key":[77,113],"issues":[78,163],"field":[82],"were":[83],"identified":[84],"debate:":[87],"(i)":[88],"knowledge":[89],"fragmentation":[90],"community,":[94],"(ii)":[96],"unstable":[98],"relationship":[99],"among":[100],"metrics.":[103],"We":[104],"recognise":[105],"both":[106],"importance":[108],"impact":[110],"these":[112,191],"issues,":[114],"although,":[115],"line":[117],"with":[118,124],"others,":[119],"we":[120],"may":[121,170],"not":[122],"agree":[123],"is":[130],"end.":[133],"Under":[134],"light":[136],"debate,":[140],"work":[142],"discusses":[143],"strengths":[145],"weaknesses":[147],"application.":[153],"Our":[154],"discussion":[155],"focuses":[156],"on":[157],"identifying":[158],"explanations":[160],"suggest":[166],"mitigation":[167,192],"strategies,":[168],"which":[169],"be":[171,187],"considered":[172],"starting":[174],"point":[175],"field.":[181],"However,":[182],"community":[184],"actions":[185],"will":[186],"needed":[188],"implement":[190],"strategies":[193],"harmonise":[196]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":10}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
