{"id":"https://openalex.org/W4361214527","doi":"https://doi.org/10.1080/19393555.2023.2195577","title":"Towards a Comprehensive Framework for the Multidisciplinary Evaluation of Organizational Maturity on Business Continuity Program Management: A Systematic Literature Review","display_name":"Towards a Comprehensive Framework for the Multidisciplinary Evaluation of Organizational Maturity on Business Continuity Program Management: A Systematic Literature Review","publication_year":2023,"publication_date":"2023-03-28","ids":{"openalex":"https://openalex.org/W4361214527","doi":"https://doi.org/10.1080/19393555.2023.2195577"},"language":"en","primary_location":{"id":"doi:10.1080/19393555.2023.2195577","is_oa":true,"landing_page_url":"https://doi.org/10.1080/19393555.2023.2195577","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/19393555.2023.2195577","source":{"id":"https://openalex.org/S39280739","display_name":"Information Security Journal A Global Perspective","issn_l":"1939-3547","issn":["1939-3547","1939-3555"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Security Journal: A Global Perspective","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/19393555.2023.2195577","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010581813","display_name":"Nelson Russo","orcid":"https://orcid.org/0000-0001-9664-7148"},"institutions":[{"id":"https://openalex.org/I155381812","display_name":"University of Tr\u00e1s-os-Montes and Alto Douro","ror":"https://ror.org/03qc8vh97","country_code":"PT","type":"education","lineage":["https://openalex.org/I155381812"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Nelson Russo","raw_affiliation_strings":["School of Science and Technology, University of Tr\u00e1s-os-Montes and Alto Douro, Real, Portugal"],"raw_orcid":"https://orcid.org/0000-0001-9664-7148","affiliations":[{"raw_affiliation_string":"School of Science and Technology, University of Tr\u00e1s-os-Montes and Alto Douro, Real, Portugal","institution_ids":["https://openalex.org/I155381812"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084038776","display_name":"Leonilde Reis","orcid":"https://orcid.org/0000-0002-4398-8384"},"institutions":[{"id":"https://openalex.org/I4210102653","display_name":"Instituto Politecnico de Setubal","ror":"https://ror.org/01bvjz807","country_code":"PT","type":"education","lineage":["https://openalex.org/I4210102653"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Leonilde Reis","raw_affiliation_strings":["School of Business Administration, Polytechnic Institute of Set\u00fabal, Set\u00fabal, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-4398-8384","affiliations":[{"raw_affiliation_string":"School of Business Administration, Polytechnic Institute of Set\u00fabal, Set\u00fabal, Portugal","institution_ids":["https://openalex.org/I4210102653"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057697863","display_name":"Clara Silveira","orcid":"https://orcid.org/0000-0003-2809-4208"},"institutions":[{"id":"https://openalex.org/I4210103026","display_name":"Instituto Polit\u00e9cnico da Guarda","ror":"https://ror.org/02463v873","country_code":"PT","type":"education","lineage":["https://openalex.org/I4210103026"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Clara Silveira","raw_affiliation_strings":["School of Technology and Management, Polytechnic Institute of Guarda, Guarda, Portugal"],"raw_orcid":"https://orcid.org/0000-0003-2809-4208","affiliations":[{"raw_affiliation_string":"School of Technology and Management, Polytechnic Institute of Guarda, Guarda, Portugal","institution_ids":["https://openalex.org/I4210103026"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078782265","display_name":"Henrique S\u00e3o Mamede","orcid":"https://orcid.org/0000-0002-5383-9884"},"institutions":[{"id":"https://openalex.org/I201025148","display_name":"Universidade Aberta","ror":"https://ror.org/02rv3w387","country_code":"PT","type":"education","lineage":["https://openalex.org/I201025148"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Henrique S. Mamede","raw_affiliation_strings":["Department of Science and Technology, Universidade Aberta, Lisbon, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-5383-9884","affiliations":[{"raw_affiliation_string":"Department of Science and Technology, Universidade Aberta, Lisbon, Portugal","institution_ids":["https://openalex.org/I201025148"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5010581813"],"corresponding_institution_ids":["https://openalex.org/I155381812"],"apc_list":null,"apc_paid":null,"fwci":1.1258,"has_fulltext":true,"cited_by_count":25,"citation_normalized_percentile":{"value":0.73477407,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"33","issue":"1","first_page":"54","last_page":"72"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.947700023651123,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.942300021648407,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.6417609453201294},{"id":"https://openalex.org/keywords/preparedness","display_name":"Preparedness","score":0.630888819694519},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6192023754119873},{"id":"https://openalex.org/keywords/multidisciplinary-approach","display_name":"Multidisciplinary approach","score":0.5169912576675415},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.48886579275131226},{"id":"https://openalex.org/keywords/systematic-review","display_name":"Systematic review","score":0.4832099676132202},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47439172863960266},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4658103287220001},{"id":"https://openalex.org/keywords/dependency","display_name":"Dependency (UML)","score":0.4401571750640869},{"id":"https://openalex.org/keywords/gap-analysis","display_name":"Gap analysis (conservation)","score":0.4245324432849884},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4222784638404846},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.41077521443367004},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2791174054145813},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.2509911060333252},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.23577913641929626},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.1887091100215912},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.15802529454231262},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.11454367637634277},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.09432065486907959},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08537906408309937}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.6417609453201294},{"id":"https://openalex.org/C2777042776","wikidata":"https://www.wikidata.org/wiki/Q4583103","display_name":"Preparedness","level":2,"score":0.630888819694519},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6192023754119873},{"id":"https://openalex.org/C22467394","wikidata":"https://www.wikidata.org/wiki/Q849359","display_name":"Multidisciplinary approach","level":2,"score":0.5169912576675415},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.48886579275131226},{"id":"https://openalex.org/C189708586","wikidata":"https://www.wikidata.org/wiki/Q1504425","display_name":"Systematic review","level":3,"score":0.4832099676132202},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47439172863960266},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4658103287220001},{"id":"https://openalex.org/C19768560","wikidata":"https://www.wikidata.org/wiki/Q320727","display_name":"Dependency (UML)","level":2,"score":0.4401571750640869},{"id":"https://openalex.org/C2779977028","wikidata":"https://www.wikidata.org/wiki/Q1493813","display_name":"Gap analysis (conservation)","level":3,"score":0.4245324432849884},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4222784638404846},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.41077521443367004},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2791174054145813},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.2509911060333252},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23577913641929626},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.1887091100215912},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.15802529454231262},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.11454367637634277},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.09432065486907959},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08537906408309937},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C130217890","wikidata":"https://www.wikidata.org/wiki/Q47041","display_name":"Biodiversity","level":2,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/19393555.2023.2195577","is_oa":true,"landing_page_url":"https://doi.org/10.1080/19393555.2023.2195577","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/19393555.2023.2195577","source":{"id":"https://openalex.org/S39280739","display_name":"Information Security Journal A Global Perspective","issn_l":"1939-3547","issn":["1939-3547","1939-3555"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Security Journal: A Global Perspective","raw_type":"journal-article"},{"id":"pmh:oai:bdigital.ipg.pt:10314/9271","is_oa":true,"landing_page_url":"http://hdl.handle.net/10314/9271","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},{"id":"pmh:oai:repositorioaberto.uab.pt:10400.2/14006","is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.2/14006","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1080/19393555.2023.2195577","is_oa":true,"landing_page_url":"https://doi.org/10.1080/19393555.2023.2195577","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/19393555.2023.2195577","source":{"id":"https://openalex.org/S39280739","display_name":"Information Security Journal A Global Perspective","issn_l":"1939-3547","issn":["1939-3547","1939-3555"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Security Journal: A Global Perspective","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.550000011920929}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4361214527.pdf","grobid_xml":"https://content.openalex.org/works/W4361214527.grobid-xml"},"referenced_works_count":62,"referenced_works":["https://openalex.org/W1126982512","https://openalex.org/W1500495426","https://openalex.org/W2005530480","https://openalex.org/W2007867828","https://openalex.org/W2070640624","https://openalex.org/W2076478879","https://openalex.org/W2097110957","https://openalex.org/W2118328848","https://openalex.org/W2128561992","https://openalex.org/W2161374186","https://openalex.org/W2168894761","https://openalex.org/W2399336192","https://openalex.org/W2431055905","https://openalex.org/W2462128664","https://openalex.org/W2475620884","https://openalex.org/W2485284779","https://openalex.org/W2493377296","https://openalex.org/W2505259833","https://openalex.org/W2521422972","https://openalex.org/W2550695680","https://openalex.org/W2565858114","https://openalex.org/W2567343303","https://openalex.org/W2587956629","https://openalex.org/W2606387403","https://openalex.org/W2613103543","https://openalex.org/W2740889922","https://openalex.org/W2776535767","https://openalex.org/W2804506005","https://openalex.org/W2809832316","https://openalex.org/W2852431886","https://openalex.org/W2906021262","https://openalex.org/W2944372825","https://openalex.org/W2947293992","https://openalex.org/W2959990463","https://openalex.org/W2972777545","https://openalex.org/W2972832601","https://openalex.org/W2984190500","https://openalex.org/W2991286945","https://openalex.org/W2996486783","https://openalex.org/W2996911257","https://openalex.org/W3005596382","https://openalex.org/W3016886210","https://openalex.org/W3037434877","https://openalex.org/W3037901759","https://openalex.org/W3042698202","https://openalex.org/W3048906796","https://openalex.org/W3092506429","https://openalex.org/W3095524182","https://openalex.org/W3109385337","https://openalex.org/W3116607346","https://openalex.org/W3134706935","https://openalex.org/W3151685851","https://openalex.org/W3181671752","https://openalex.org/W3204580986","https://openalex.org/W4232424383","https://openalex.org/W4233077747","https://openalex.org/W4244658048","https://openalex.org/W4245902533","https://openalex.org/W4254138569","https://openalex.org/W4320729340","https://openalex.org/W6684456340","https://openalex.org/W7020448360"],"related_works":["https://openalex.org/W2142822162","https://openalex.org/W2407817972","https://openalex.org/W2067317451","https://openalex.org/W4211085505","https://openalex.org/W191093913","https://openalex.org/W1944390075","https://openalex.org/W2154771632","https://openalex.org/W2171938250","https://openalex.org/W2084758217","https://openalex.org/W3185784631"],"abstract_inverted_index":{"Organizational":[0],"dependency":[1],"on":[2,171,193],"Information":[3,194],"and":[4,94,105,120,164,196],"Communication":[5],"Technology":[6],"(ICT)":[7],"drives":[8],"the":[9,50,55,59,64,71,80,87,91,108,127,135,138,142,145,150,158,166,169,185],"preparedness":[10,187],"challenge":[11],"to":[12,25,29,31,53,70,100,123,149,156,175],"cope":[13],"with":[14],"business":[15,27],"process":[16],"disruptions.":[17],"Business":[18,65],"Continuity":[19,66],"Management":[20],"(BCM)":[21],"encompasses":[22],"effective":[23],"planning":[24],"enable":[26],"functions":[28],"resume":[30],"an":[32],"acceptable":[33],"state":[34],"of":[35,137,144,168],"operation":[36],"within":[37],"a":[38,44,115,177],"defined":[39],"timeframe.":[40],"This":[41],"paper":[42,132],"presents":[43],"systematic":[45,75],"literature":[46,76],"review":[47,77],"that":[48,182],"communicates":[49],"strategic":[51,154],"guidelines":[52,155],"streamline":[54,157],"organizational":[56],"processes":[57],"in":[58,63,117,126,188],"BCM":[60,109,128,151,159,173,190],"program,":[61],"culminating":[62],"Plan":[67],"design,":[68],"according":[69,148],"organization\u2019s":[72,186],"maturity.":[73],"The":[74,130,161],"methodology":[78],"follows":[79],"Evidence-Based":[81],"Software":[82],"Engineering":[83],"protocol":[84],"assisted":[85],"by":[86,180],"Parsifal":[88],"tool,":[89],"using":[90],"EbscoHost,":[92],"ScienceDirect,":[93],"Scopus":[95],"databases,":[96],"ranging":[97],"from":[98],"2000":[99],"February":[101],"2021.":[102],"International":[103],"Standards":[104],"Frameworks":[106],"guide":[107],"program":[110],"implementation,":[111],"however,":[112],"there":[113],"is":[114,134],"gap":[116],"communicating":[118],"metrics":[119],"what":[121],"needs":[122],"be":[124],"measured":[125],"program.":[129,160],"major":[131],"result":[133],"confirmation":[136],"identified":[139],"gap,":[140],"through":[141],"analysis":[143,162],"studies":[146,170],"that,":[147],"components,":[152],"report":[153],"quantifies":[163],"discusses":[165],"contribution":[167],"each":[172,189],"component":[174],"design":[176],"framework":[178],"supported":[179],"metrics,":[181],"allows":[183],"assessing":[184],"component,":[191],"focusing":[192],"Systems":[195],"ICT":[197],"strategies.":[198]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":13},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6}],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2023-03-31T00:00:00"}