{"id":"https://openalex.org/W4386423675","doi":"https://doi.org/10.1080/17517575.2023.2243603","title":"Unleashing the power of social media data in business decision making: an exploratory study","display_name":"Unleashing the power of social media data in business decision making: an exploratory study","publication_year":2023,"publication_date":"2023-09-04","ids":{"openalex":"https://openalex.org/W4386423675","doi":"https://doi.org/10.1080/17517575.2023.2243603"},"language":"en","primary_location":{"id":"doi:10.1080/17517575.2023.2243603","is_oa":false,"landing_page_url":"https://doi.org/10.1080/17517575.2023.2243603","pdf_url":null,"source":{"id":"https://openalex.org/S24861202","display_name":"Enterprise Information Systems","issn_l":"1751-7575","issn":["1751-7575","1751-7583"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Enterprise Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086338910","display_name":"Xinwei Li","orcid":"https://orcid.org/0000-0002-4796-1189"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Li Xinwei","raw_affiliation_strings":["Cardiff Business School, Cardiff University, Cardiff, UK"],"affiliations":[{"raw_affiliation_string":"Cardiff Business School, Cardiff University, Cardiff, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059192402","display_name":"Ying Kei Tse","orcid":"https://orcid.org/0000-0001-6174-0326"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Ying Kei Tse","raw_affiliation_strings":["Cardiff Business School, Cardiff University, Cardiff, UK"],"affiliations":[{"raw_affiliation_string":"Cardiff Business School, Cardiff University, Cardiff, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002299199","display_name":"Fernando Fastoso","orcid":"https://orcid.org/0000-0002-9760-6855"},"institutions":[{"id":"https://openalex.org/I27469343","display_name":"Pforzheim University of Applied Sciences","ror":"https://ror.org/00qakfc35","country_code":"DE","type":"education","lineage":["https://openalex.org/I27469343"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Fernando Fastoso","raw_affiliation_strings":["Pforzheim University of Applied Sciences, Tiefenbronner, Pforzheim, Germany"],"affiliations":[{"raw_affiliation_string":"Pforzheim University of Applied Sciences, Tiefenbronner, Pforzheim, Germany","institution_ids":["https://openalex.org/I27469343"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5059192402"],"corresponding_institution_ids":["https://openalex.org/I79510175"],"apc_list":null,"apc_paid":null,"fwci":2.3455,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.90265279,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"18","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/latent-dirichlet-allocation","display_name":"Latent Dirichlet allocation","score":0.9007269144058228},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7680690288543701},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.678400993347168},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.5688791871070862},{"id":"https://openalex.org/keywords/topic-model","display_name":"Topic model","score":0.4753793776035309},{"id":"https://openalex.org/keywords/predictive-power","display_name":"Predictive power","score":0.4384421110153198},{"id":"https://openalex.org/keywords/exploratory-analysis","display_name":"Exploratory analysis","score":0.42506396770477295},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.41804251074790955},{"id":"https://openalex.org/keywords/power","display_name":"Power (physics)","score":0.4144905209541321},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.368137001991272},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.19530346989631653},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09117737412452698}],"concepts":[{"id":"https://openalex.org/C500882744","wikidata":"https://www.wikidata.org/wiki/Q269236","display_name":"Latent Dirichlet allocation","level":3,"score":0.9007269144058228},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7680690288543701},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.678400993347168},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5688791871070862},{"id":"https://openalex.org/C171686336","wikidata":"https://www.wikidata.org/wiki/Q3532085","display_name":"Topic model","level":2,"score":0.4753793776035309},{"id":"https://openalex.org/C2778136018","wikidata":"https://www.wikidata.org/wiki/Q10350689","display_name":"Predictive power","level":2,"score":0.4384421110153198},{"id":"https://openalex.org/C3018260909","wikidata":"https://www.wikidata.org/wiki/Q1322871","display_name":"Exploratory analysis","level":2,"score":0.42506396770477295},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.41804251074790955},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.4144905209541321},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.368137001991272},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19530346989631653},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09117737412452698},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/17517575.2023.2243603","is_oa":false,"landing_page_url":"https://doi.org/10.1080/17517575.2023.2243603","pdf_url":null,"source":{"id":"https://openalex.org/S24861202","display_name":"Enterprise Information Systems","issn_l":"1751-7575","issn":["1751-7575","1751-7583"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Enterprise Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:https://orca.cardiff.ac.uk:162275","is_oa":false,"landing_page_url":"https://orca.cardiff.ac.uk/view/cardiffauthors/A2505943C.html>,","pdf_url":null,"source":{"id":"https://openalex.org/S4306401195","display_name":"ORCA Online Research @Cardiff (Cardiff University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79510175","host_organization_name":"Cardiff University","host_organization_lineage":["https://openalex.org/I79510175"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:ueaeprints.uea.ac.uk:94542","is_oa":false,"landing_page_url":"https://ueaeprints.uea.ac.uk/id/eprint/94542/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400384","display_name":"UEA Digital Repository (University of East Anglia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1118541","host_organization_name":"University of East Anglia","host_organization_lineage":["https://openalex.org/I1118541"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8100000023841858,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":98,"referenced_works":["https://openalex.org/W144226247","https://openalex.org/W159408523","https://openalex.org/W216118653","https://openalex.org/W1130813113","https://openalex.org/W1572680973","https://openalex.org/W1833120343","https://openalex.org/W1966908845","https://openalex.org/W1978712750","https://openalex.org/W1991529114","https://openalex.org/W2001082470","https://openalex.org/W2021509812","https://openalex.org/W2025052422","https://openalex.org/W2038711778","https://openalex.org/W2046854991","https://openalex.org/W2052452825","https://openalex.org/W2069516633","https://openalex.org/W2074353574","https://openalex.org/W2075780421","https://openalex.org/W2085029082","https://openalex.org/W2091367989","https://openalex.org/W2093056421","https://openalex.org/W2095867983","https://openalex.org/W2117667023","https://openalex.org/W2130930529","https://openalex.org/W2132314509","https://openalex.org/W2137445645","https://openalex.org/W2146123582","https://openalex.org/W2146668368","https://openalex.org/W2150220236","https://openalex.org/W2228664849","https://openalex.org/W2258542398","https://openalex.org/W2313240653","https://openalex.org/W2325650048","https://openalex.org/W2401829318","https://openalex.org/W2407961458","https://openalex.org/W2461199507","https://openalex.org/W2472441007","https://openalex.org/W2487200295","https://openalex.org/W2515300481","https://openalex.org/W2522858496","https://openalex.org/W2537021188","https://openalex.org/W2540298673","https://openalex.org/W2554752595","https://openalex.org/W2574134800","https://openalex.org/W2586673608","https://openalex.org/W2588565388","https://openalex.org/W2604652163","https://openalex.org/W2604936686","https://openalex.org/W2622645719","https://openalex.org/W2730739550","https://openalex.org/W2752270626","https://openalex.org/W2767084877","https://openalex.org/W2771016175","https://openalex.org/W2777072669","https://openalex.org/W2779594574","https://openalex.org/W2780195716","https://openalex.org/W2780508324","https://openalex.org/W2790166049","https://openalex.org/W2794718431","https://openalex.org/W2805221017","https://openalex.org/W2805975171","https://openalex.org/W2889853565","https://openalex.org/W2894625848","https://openalex.org/W2900358910","https://openalex.org/W2903579812","https://openalex.org/W2910225532","https://openalex.org/W2911061844","https://openalex.org/W2911655106","https://openalex.org/W2965173796","https://openalex.org/W2966229829","https://openalex.org/W2967416780","https://openalex.org/W2994617277","https://openalex.org/W3007495684","https://openalex.org/W3010513420","https://openalex.org/W3014815658","https://openalex.org/W3027684700","https://openalex.org/W3033054133","https://openalex.org/W3037554956","https://openalex.org/W3112743491","https://openalex.org/W3113790166","https://openalex.org/W3116172036","https://openalex.org/W3117214529","https://openalex.org/W3117481628","https://openalex.org/W3121776698","https://openalex.org/W3121863214","https://openalex.org/W3124648860","https://openalex.org/W3124987483","https://openalex.org/W3125505924","https://openalex.org/W3129418437","https://openalex.org/W3134966528","https://openalex.org/W3200498745","https://openalex.org/W4212931680","https://openalex.org/W4243626155","https://openalex.org/W4251446432","https://openalex.org/W4319311740","https://openalex.org/W6602586656","https://openalex.org/W6743716967","https://openalex.org/W6816560326"],"related_works":["https://openalex.org/W2769501189","https://openalex.org/W4315588616","https://openalex.org/W4312773271","https://openalex.org/W2888805565","https://openalex.org/W2962686197","https://openalex.org/W2207653751","https://openalex.org/W3005513013","https://openalex.org/W2611137333","https://openalex.org/W4317422773","https://openalex.org/W4291700620"],"abstract_inverted_index":{"This":[0],"study":[1],"systematically":[2],"reviews":[3],"the":[4,76,91],"research":[5,36,80],"on":[6,69],"applying":[7],"social":[8],"media":[9],"data":[10],"(SMD)":[11],"in":[12,49,56],"business":[13],"decision-making.":[14],"We":[15],"applied":[16],"bibliometric":[17],"mapping":[18],"and":[19,44,52,61],"a":[20,29],"Latent":[21],"Dirichlet":[22],"Allocation":[23],"topic":[24],"modelling":[25],"approach":[26],"to":[27,37,81],"conduct":[28],"systematic":[30],"literature":[31],"review.":[32],"Results":[33],"show":[34],"that":[35,41],"date":[38],"has":[39],"uncovered":[40],"sentiment":[42,94],"analysis":[43,74],"opinion":[45],"mining":[46],"supported":[47],"businesses":[48],"observing,":[50],"analysing":[51],"predicting":[53],"customer":[54],"behaviour":[55],"various":[57],"sectors.":[58],"However,":[59],"descriptive":[60],"predictive":[62],"analyses":[63,68],"are":[64,71],"prevalent,":[65],"while":[66],"prescriptive":[67],"SMD":[70,89],"rare.":[72],"Our":[73],"highlights":[75],"need":[77],"for":[78],"future":[79],"shed":[82],"light":[83],"onto":[84],"newly":[85],"discovered":[86],"forms":[87],"of":[88,93],"increasing":[90],"accuracy":[92],"detection":[95],"with":[96],"concept-level":[97],"analysis.":[98]},"counts_by_year":[{"year":2025,"cited_by_count":4}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2023-09-05T00:00:00"}