{"id":"https://openalex.org/W3131823913","doi":"https://doi.org/10.1080/17517575.2021.1878393","title":"Can i trust you? incorporating supplier trustworthiness into supplier selection criteria","display_name":"Can i trust you? incorporating supplier trustworthiness into supplier selection criteria","publication_year":2021,"publication_date":"2021-02-14","ids":{"openalex":"https://openalex.org/W3131823913","doi":"https://doi.org/10.1080/17517575.2021.1878393","mag":"3131823913"},"language":"en","primary_location":{"id":"doi:10.1080/17517575.2021.1878393","is_oa":false,"landing_page_url":"https://doi.org/10.1080/17517575.2021.1878393","pdf_url":null,"source":{"id":"https://openalex.org/S24861202","display_name":"Enterprise Information Systems","issn_l":"1751-7575","issn":["1751-7575","1751-7583"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Enterprise Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ro.ecu.edu.au/ecuworkspost2013/9943","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001315380","display_name":"Daniel D. Prior","orcid":"https://orcid.org/0000-0002-4365-2100"},"institutions":[{"id":"https://openalex.org/I188329596","display_name":"University of Canberra","ror":"https://ror.org/04s1nv328","country_code":"AU","type":"education","lineage":["https://openalex.org/I188329596"]},{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Daniel D Prior","raw_affiliation_strings":["University of New South Wales","University of New South Wales, Canberra, Australia"],"raw_orcid":"https://orcid.org/0000-0002-4365-2100","affiliations":[{"raw_affiliation_string":"University of New South Wales","institution_ids":["https://openalex.org/I31746571"]},{"raw_affiliation_string":"University of New South Wales, Canberra, Australia","institution_ids":["https://openalex.org/I188329596","https://openalex.org/I31746571"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024383984","display_name":"Morteza Saberi","orcid":"https://orcid.org/0000-0002-5168-2078"},"institutions":[{"id":"https://openalex.org/I114017466","display_name":"University of Technology Sydney","ror":"https://ror.org/03f0f6041","country_code":"AU","type":"education","lineage":["https://openalex.org/I114017466"]},{"id":"https://openalex.org/I4210134318","display_name":"University of Technology","ror":"https://ror.org/03gbw6p94","country_code":"RU","type":"education","lineage":["https://openalex.org/I4210134318"]}],"countries":["AU","RU"],"is_corresponding":true,"raw_author_name":"Morteza Saberi","raw_affiliation_strings":["University of Technology","School of Information, Systems and Modelling, University of Technology, Sydney, NSW, Australia"],"raw_orcid":"https://orcid.org/0000-0002-5168-2078","affiliations":[{"raw_affiliation_string":"University of Technology","institution_ids":["https://openalex.org/I4210134318"]},{"raw_affiliation_string":"School of Information, Systems and Modelling, University of Technology, Sydney, NSW, Australia","institution_ids":["https://openalex.org/I114017466"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034645046","display_name":"Naeem Khalid Janjua","orcid":"https://orcid.org/0000-0003-0483-8196"},"institutions":[{"id":"https://openalex.org/I12079687","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22","country_code":"AU","type":"education","lineage":["https://openalex.org/I12079687"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Naeem Khalid Janjua","raw_affiliation_strings":["Edith Cowan University (ECU)","Edith Cowan University (ECU), Perth, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Edith Cowan University (ECU)","institution_ids":["https://openalex.org/I12079687"]},{"raw_affiliation_string":"Edith Cowan University (ECU), Perth, Australia","institution_ids":["https://openalex.org/I12079687"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001580789","display_name":"Ferry Jie","orcid":"https://orcid.org/0000-0002-6287-8471"},"institutions":[{"id":"https://openalex.org/I12079687","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22","country_code":"AU","type":"education","lineage":["https://openalex.org/I12079687"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ferry Jie","raw_affiliation_strings":["Edith Cowan University (ECU)","Edith Cowan University (ECU), Perth, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Edith Cowan University (ECU)","institution_ids":["https://openalex.org/I12079687"]},{"raw_affiliation_string":"Edith Cowan University (ECU), Perth, Australia","institution_ids":["https://openalex.org/I12079687"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5024383984"],"corresponding_institution_ids":["https://openalex.org/I114017466","https://openalex.org/I4210134318"],"apc_list":null,"apc_paid":null,"fwci":1.0932,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.80202665,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"16","issue":"8-9","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9866999983787537,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.6783490180969238},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5878726243972778},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.563599169254303},{"id":"https://openalex.org/keywords/supplier-relationship-management","display_name":"Supplier relationship management","score":0.5352903604507446},{"id":"https://openalex.org/keywords/supplier-evaluation","display_name":"Supplier evaluation","score":0.4234950542449951},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3618708848953247},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.35879063606262207},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33086907863616943},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.2870078682899475},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.24367669224739075},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.17905539274215698},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.16250953078269958},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.08469358086585999}],"concepts":[{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.6783490180969238},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5878726243972778},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.563599169254303},{"id":"https://openalex.org/C104861157","wikidata":"https://www.wikidata.org/wiki/Q1357275","display_name":"Supplier relationship management","level":4,"score":0.5352903604507446},{"id":"https://openalex.org/C2778897053","wikidata":"https://www.wikidata.org/wiki/Q125783","display_name":"Supplier evaluation","level":4,"score":0.4234950542449951},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3618708848953247},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35879063606262207},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33086907863616943},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.2870078682899475},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.24367669224739075},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.17905539274215698},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16250953078269958},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08469358086585999}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/17517575.2021.1878393","is_oa":false,"landing_page_url":"https://doi.org/10.1080/17517575.2021.1878393","pdf_url":null,"source":{"id":"https://openalex.org/S24861202","display_name":"Enterprise Information Systems","issn_l":"1751-7575","issn":["1751-7575","1751-7583"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Enterprise Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:ro.ecu.edu.au:ecuworkspost2013-10949","is_oa":true,"landing_page_url":"https://ro.ecu.edu.au/ecuworkspost2013/9943","pdf_url":null,"source":{"id":"https://openalex.org/S2765015692","display_name":"Australasian Journal of Paramedicine","issn_l":"2202-7270","issn":["2202-7270"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Research outputs 2014 to 2021","raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:ro.ecu.edu.au:ecuworkspost2013-10949","is_oa":true,"landing_page_url":"https://ro.ecu.edu.au/ecuworkspost2013/9943","pdf_url":null,"source":{"id":"https://openalex.org/S2765015692","display_name":"Australasian Journal of Paramedicine","issn_l":"2202-7270","issn":["2202-7270"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Research outputs 2014 to 2021","raw_type":"text"},"sustainable_development_goals":[{"score":0.7699999809265137,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[{"id":"https://openalex.org/G8856761700","display_name":null,"funder_award_id":"G1003613","funder_id":"https://openalex.org/F4320320988","funder_display_name":"Edith Cowan University"}],"funders":[{"id":"https://openalex.org/F4320320988","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W115394847","https://openalex.org/W1506212643","https://openalex.org/W1517876957","https://openalex.org/W1536979933","https://openalex.org/W1558148421","https://openalex.org/W1764352149","https://openalex.org/W1965916086","https://openalex.org/W1970227754","https://openalex.org/W1973687016","https://openalex.org/W1976593169","https://openalex.org/W1977267055","https://openalex.org/W1979044045","https://openalex.org/W1986561999","https://openalex.org/W1994701149","https://openalex.org/W1996080515","https://openalex.org/W1996548187","https://openalex.org/W2002038659","https://openalex.org/W2003074920","https://openalex.org/W2004328444","https://openalex.org/W2008519080","https://openalex.org/W2009049745","https://openalex.org/W2014204963","https://openalex.org/W2014435970","https://openalex.org/W2014644425","https://openalex.org/W2015321375","https://openalex.org/W2021532282","https://openalex.org/W2023550987","https://openalex.org/W2025147327","https://openalex.org/W2028446526","https://openalex.org/W2030483771","https://openalex.org/W2031154160","https://openalex.org/W2040258758","https://openalex.org/W2041527120","https://openalex.org/W2045190017","https://openalex.org/W2046092536","https://openalex.org/W2050308155","https://openalex.org/W2051734348","https://openalex.org/W2052764108","https://openalex.org/W2052934019","https://openalex.org/W2054633886","https://openalex.org/W2064833339","https://openalex.org/W2076487391","https://openalex.org/W2078989670","https://openalex.org/W2081110393","https://openalex.org/W2085287108","https://openalex.org/W2092928556","https://openalex.org/W2094734467","https://openalex.org/W2096838238","https://openalex.org/W2097538495","https://openalex.org/W2098559038","https://openalex.org/W2105571053","https://openalex.org/W2109061475","https://openalex.org/W2116678536","https://openalex.org/W2130631454","https://openalex.org/W2133674686","https://openalex.org/W2142175015","https://openalex.org/W2144914362","https://openalex.org/W2148215741","https://openalex.org/W2153266112","https://openalex.org/W2160807498","https://openalex.org/W2177435376","https://openalex.org/W2289585936","https://openalex.org/W2300988582","https://openalex.org/W2301850903","https://openalex.org/W2315489527","https://openalex.org/W2327699389","https://openalex.org/W2343380290","https://openalex.org/W2473994668","https://openalex.org/W2505455801","https://openalex.org/W2517997486","https://openalex.org/W2532699584","https://openalex.org/W2560860553","https://openalex.org/W2578879775","https://openalex.org/W2791120609","https://openalex.org/W2793120688","https://openalex.org/W2901647990","https://openalex.org/W2904596219","https://openalex.org/W3000858277","https://openalex.org/W3121945729","https://openalex.org/W3125505924","https://openalex.org/W4235094751","https://openalex.org/W4248588746","https://openalex.org/W4249003381","https://openalex.org/W4251469018","https://openalex.org/W4296189745","https://openalex.org/W6604801171","https://openalex.org/W6608149307","https://openalex.org/W6714081562","https://openalex.org/W6758021087"],"related_works":["https://openalex.org/W2191784840","https://openalex.org/W2068363131","https://openalex.org/W3016290942","https://openalex.org/W3081539729","https://openalex.org/W2080853999","https://openalex.org/W3115141845","https://openalex.org/W2335968019","https://openalex.org/W2026168496","https://openalex.org/W2566696428","https://openalex.org/W2794006374"],"abstract_inverted_index":{"Supplier":[0],"selection":[1,63,82,98],"criteria":[2],"normally":[3],"reflect":[4],"elements":[5,17],"of":[6,31,42,61],"the":[7,12,25,38,70,85],"supplier\u2019s":[8],"value":[9],"proposition":[10],"or":[11],"supplier":[13,21,62,73,81,94],"firm":[14],"itself.":[15],"These":[16],"ultimately":[18],"represent":[19],"a":[20,29,52,88,97],"firm\u2019s":[22],"promise":[23],"to":[24,56,92],"buyer":[26],"firm.":[27],"While":[28],"plethora":[30],"decision-making":[32],"models":[33],"exist,":[34],"none":[35],"focus":[36],"on":[37],"most":[39],"important":[40],"question":[41],"all:":[43],"\u2018can":[44],"I":[45],"trust":[46],"you?\u2019.":[47],"This":[48],"paper":[49],"begins":[50],"with":[51],"structured":[53,66],"literature":[54,67],"review":[55,68],"develop":[57],"an":[58,77],"encompassing":[59],"taxonomy":[60],"criteria.":[64,83],"The":[65],"supports":[69],"claim":[71],"that":[72],"trustworthiness":[74,95],"is":[75],"only":[76],"implicit":[78],"consideration":[79],"in":[80],"Therefore,":[84],"study":[86],"develops":[87],"new":[89],"conceptual":[90],"framework":[91],"capture":[93],"as":[96],"criterion.":[99]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3}],"updated_date":"2026-05-17T08:19:37.847499","created_date":"2025-10-10T00:00:00"}
