{"id":"https://openalex.org/W2983558689","doi":"https://doi.org/10.1080/12460125.2019.1684867","title":"The effectiveness of IS certification in E-commerce: does personality matter?","display_name":"The effectiveness of IS certification in E-commerce: does personality matter?","publication_year":2019,"publication_date":"2019-07-03","ids":{"openalex":"https://openalex.org/W2983558689","doi":"https://doi.org/10.1080/12460125.2019.1684867","mag":"2983558689"},"language":"en","primary_location":{"id":"doi:10.1080/12460125.2019.1684867","is_oa":false,"landing_page_url":"https://doi.org/10.1080/12460125.2019.1684867","pdf_url":null,"source":{"id":"https://openalex.org/S119153320","display_name":"Journal of Decision System","issn_l":"1246-0125","issn":["1246-0125","2116-7052"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Decision Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025420807","display_name":"Julian L\u00f6bbers","orcid":"https://orcid.org/0000-0003-4438-3050"},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Julian L\u00f6bbers","raw_affiliation_strings":["Information Systems and E-Services, Technische Universit\u00e4t Darmstadt, Darmstadt, Germany"],"raw_orcid":"https://orcid.org/0000-0003-4438-3050","affiliations":[{"raw_affiliation_string":"Information Systems and E-Services, Technische Universit\u00e4t Darmstadt, Darmstadt, Germany","institution_ids":["https://openalex.org/I31512782"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082912598","display_name":"Alexander Benlian","orcid":"https://orcid.org/0000-0002-7294-3097"},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Alexander Benlian","raw_affiliation_strings":["Information Systems and E-Services, Technische Universit\u00e4t Darmstadt, Darmstadt, Germany"],"raw_orcid":"https://orcid.org/0000-0002-7294-3097","affiliations":[{"raw_affiliation_string":"Information Systems and E-Services, Technische Universit\u00e4t Darmstadt, Darmstadt, Germany","institution_ids":["https://openalex.org/I31512782"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5025420807","https://openalex.org/A5082912598"],"corresponding_institution_ids":["https://openalex.org/I31512782"],"apc_list":null,"apc_paid":null,"fwci":3.9689,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.95524578,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":97},"biblio":{"volume":"28","issue":"3","first_page":"233","last_page":"259"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9923999905586243,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/certification","display_name":"Certification","score":0.8254885077476501},{"id":"https://openalex.org/keywords/conscientiousness","display_name":"Conscientiousness","score":0.7523036003112793},{"id":"https://openalex.org/keywords/openness-to-experience","display_name":"Openness to experience","score":0.642133355140686},{"id":"https://openalex.org/keywords/personality","display_name":"Personality","score":0.5904681086540222},{"id":"https://openalex.org/keywords/big-five-personality-traits","display_name":"Big Five personality traits","score":0.5718545913696289},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5466001033782959},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.492313027381897},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.47598305344581604},{"id":"https://openalex.org/keywords/neuroticism","display_name":"Neuroticism","score":0.4585440456867218},{"id":"https://openalex.org/keywords/vignette","display_name":"Vignette","score":0.4549928605556488},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.40309590101242065},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.39612817764282227},{"id":"https://openalex.org/keywords/extraversion-and-introversion","display_name":"Extraversion and introversion","score":0.36576324701309204},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3359639644622803},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.29344165325164795},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2764281630516052},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.11933907866477966},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.10370674729347229}],"concepts":[{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.8254885077476501},{"id":"https://openalex.org/C172141706","wikidata":"https://www.wikidata.org/wiki/Q1307067","display_name":"Conscientiousness","level":5,"score":0.7523036003112793},{"id":"https://openalex.org/C84976871","wikidata":"https://www.wikidata.org/wiki/Q2015673","display_name":"Openness to experience","level":2,"score":0.642133355140686},{"id":"https://openalex.org/C187288502","wikidata":"https://www.wikidata.org/wiki/Q641118","display_name":"Personality","level":2,"score":0.5904681086540222},{"id":"https://openalex.org/C2865642","wikidata":"https://www.wikidata.org/wiki/Q378132","display_name":"Big Five personality traits","level":3,"score":0.5718545913696289},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5466001033782959},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.492313027381897},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.47598305344581604},{"id":"https://openalex.org/C94612546","wikidata":"https://www.wikidata.org/wiki/Q1540168","display_name":"Neuroticism","level":3,"score":0.4585440456867218},{"id":"https://openalex.org/C9719361","wikidata":"https://www.wikidata.org/wiki/Q7928967","display_name":"Vignette","level":2,"score":0.4549928605556488},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.40309590101242065},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.39612817764282227},{"id":"https://openalex.org/C127816348","wikidata":"https://www.wikidata.org/wiki/Q127588","display_name":"Extraversion and introversion","level":4,"score":0.36576324701309204},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3359639644622803},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.29344165325164795},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2764281630516052},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.11933907866477966},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10370674729347229},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/12460125.2019.1684867","is_oa":false,"landing_page_url":"https://doi.org/10.1080/12460125.2019.1684867","pdf_url":null,"source":{"id":"https://openalex.org/S119153320","display_name":"Journal of Decision System","issn_l":"1246-0125","issn":["1246-0125","2116-7052"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Decision Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:dar:wpaper:117237","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"preprint"},{"id":"pmh:oai:tubiblio.ulb.tu-darmstadt.de:117237","is_oa":false,"landing_page_url":"http://tubiblio.ulb.tu-darmstadt.de/117237/","pdf_url":null,"source":{"id":"https://openalex.org/S4377196390","display_name":"TUbilio (Technical University of Darmstadt)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I31512782","host_organization_name":"Technische Universit\u00e4t Darmstadt","host_organization_lineage":["https://openalex.org/I31512782"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Artikel"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.41999998688697815,"id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":109,"referenced_works":["https://openalex.org/W44002821","https://openalex.org/W957206343","https://openalex.org/W1141762044","https://openalex.org/W1492046705","https://openalex.org/W1517229207","https://openalex.org/W1545460766","https://openalex.org/W1564755880","https://openalex.org/W1574235309","https://openalex.org/W1601771414","https://openalex.org/W1604574499","https://openalex.org/W1849190772","https://openalex.org/W1936925322","https://openalex.org/W1965354703","https://openalex.org/W1966530845","https://openalex.org/W1971440513","https://openalex.org/W1972006392","https://openalex.org/W1972333124","https://openalex.org/W1973585073","https://openalex.org/W1973872977","https://openalex.org/W1977793234","https://openalex.org/W1980470076","https://openalex.org/W1980647965","https://openalex.org/W1983505749","https://openalex.org/W1986401249","https://openalex.org/W1987258130","https://openalex.org/W1994213885","https://openalex.org/W1994992665","https://openalex.org/W2000380427","https://openalex.org/W2009505424","https://openalex.org/W2011744324","https://openalex.org/W2013192580","https://openalex.org/W2015635605","https://openalex.org/W2017433176","https://openalex.org/W2017492107","https://openalex.org/W2021601998","https://openalex.org/W2028318746","https://openalex.org/W2029168398","https://openalex.org/W2031455026","https://openalex.org/W2033890394","https://openalex.org/W2034211101","https://openalex.org/W2038054630","https://openalex.org/W2039869870","https://openalex.org/W2041330110","https://openalex.org/W2049511201","https://openalex.org/W2052645543","https://openalex.org/W2058818389","https://openalex.org/W2060892233","https://openalex.org/W2063963882","https://openalex.org/W2066487590","https://openalex.org/W2071227093","https://openalex.org/W2071402614","https://openalex.org/W2071559616","https://openalex.org/W2072500831","https://openalex.org/W2076293751","https://openalex.org/W2077465748","https://openalex.org/W2085156821","https://openalex.org/W2085744223","https://openalex.org/W2088135512","https://openalex.org/W2090852570","https://openalex.org/W2092471107","https://openalex.org/W2093025551","https://openalex.org/W2093548531","https://openalex.org/W2099697766","https://openalex.org/W2102303925","https://openalex.org/W2102588225","https://openalex.org/W2106096361","https://openalex.org/W2110380098","https://openalex.org/W2123066203","https://openalex.org/W2125326971","https://openalex.org/W2130091537","https://openalex.org/W2134584038","https://openalex.org/W2134884007","https://openalex.org/W2136214997","https://openalex.org/W2141192301","https://openalex.org/W2142175015","https://openalex.org/W2146217571","https://openalex.org/W2147984345","https://openalex.org/W2148970282","https://openalex.org/W2168432963","https://openalex.org/W2168569455","https://openalex.org/W2277478358","https://openalex.org/W2296791605","https://openalex.org/W2384853967","https://openalex.org/W2490243484","https://openalex.org/W2522966396","https://openalex.org/W2585292421","https://openalex.org/W2587618278","https://openalex.org/W2589167453","https://openalex.org/W2752900252","https://openalex.org/W2767879018","https://openalex.org/W2768890116","https://openalex.org/W2779206865","https://openalex.org/W2783083210","https://openalex.org/W2898330724","https://openalex.org/W2905327414","https://openalex.org/W2908852449","https://openalex.org/W2916307489","https://openalex.org/W2942966180","https://openalex.org/W2967916203","https://openalex.org/W2986881936","https://openalex.org/W3015634246","https://openalex.org/W3121366095","https://openalex.org/W3123793672","https://openalex.org/W3126094737","https://openalex.org/W4213138504","https://openalex.org/W4231760770","https://openalex.org/W4235678817","https://openalex.org/W4244774484","https://openalex.org/W4292811746"],"related_works":["https://openalex.org/W2082905089","https://openalex.org/W1994315292","https://openalex.org/W2896440266","https://openalex.org/W2001334765","https://openalex.org/W2899566494","https://openalex.org/W2046489066","https://openalex.org/W1976895068","https://openalex.org/W2316562281","https://openalex.org/W2235176939","https://openalex.org/W3171009362"],"abstract_inverted_index":{"IS":[0,24,33,76,89,124,137],"certifications":[1,25],"are":[2,79],"frequently":[3],"utilised":[4],"on":[5,40,58,88],"e-commerce":[6,12,65],"websites":[7],"to":[8,55,109],"increase":[9],"trustworthiness":[10],"towards":[11],"vendors.":[13],"However,":[14],"existing":[15],"research":[16,139,148],"is":[17],"inconsistent":[18,131],"regarding":[19],"the":[20,95,121,130],"true":[21],"effectiveness":[22,122],"of":[23,97,123],"in":[26],"e-commerce.":[27],"While":[28],"some":[29],"studies":[30],"show":[31,110],"that":[32,64,133],"certificates":[34],"have":[35,134],"a":[36,80,102,143],"positive":[37],"influence":[38,70],"(e.g.,":[39],"trust),":[41],"others":[42],"contradict":[43],"these":[44,60,84],"findings":[45,132],"by":[46],"revealing":[47],"null":[48],"or":[49],"even":[50],"negative":[51],"effects.":[52],"In":[53],"order":[54],"shed":[56],"light":[57],"resolving":[59],"inconsistencies,":[61],"we":[62,100,128],"argue":[63],"consumers\u2019":[66,112],"personality":[67,113],"traits,":[68],"which":[69],"their":[71],"cognitive":[72],"processes":[73],"and":[74,94,118,140],"hence":[75],"certification":[77,90,138],"perceptions,":[78],"major":[81],"cause":[82],"for":[83,145],"heterogeneous":[85],"findings.":[86],"Drawing":[87],"research,":[91],"psychological":[92],"literature,":[93],"theory":[96],"planned":[98],"behaviour,":[99],"utilise":[101],"vignette-based":[103],"online":[104],"experiment":[105],"(N":[106],"=":[107],"145)":[108],"how":[111],"traits":[114],"(i.e.,":[115],"openness,":[116],"neuroticism,":[117],"conscientiousness)":[119],"shape":[120],"certifications.":[125],"More":[126],"broadly,":[127],"disentangle":[129],"plagued":[135],"previous":[136],"thus":[141],"provide":[142],"basis":[144],"moving":[146],"future":[147],"forward.":[149]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
