{"id":"https://openalex.org/W2897497349","doi":"https://doi.org/10.1080/10919392.2018.1517479","title":"How differences in eWOM platforms impact consumers\u2019 perceptions and decision-making","display_name":"How differences in eWOM platforms impact consumers\u2019 perceptions and decision-making","publication_year":2018,"publication_date":"2018-10-02","ids":{"openalex":"https://openalex.org/W2897497349","doi":"https://doi.org/10.1080/10919392.2018.1517479","mag":"2897497349"},"language":"en","primary_location":{"id":"doi:10.1080/10919392.2018.1517479","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2018.1517479","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022154226","display_name":"Qiang Yan","orcid":"https://orcid.org/0000-0003-0128-8360"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qiang Yan","raw_affiliation_strings":["School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, P. R. China"],"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, P. R. China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008284140","display_name":"Shuang Wu","orcid":"https://orcid.org/0000-0001-5642-8928"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Shuang Wu","raw_affiliation_strings":["School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, P. R. China"],"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, P. R. China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076749269","display_name":"Yiqun Zhou","orcid":"https://orcid.org/0000-0002-6594-9925"},"institutions":[{"id":"https://openalex.org/I146563203","display_name":"University of International Business and Economics","ror":"https://ror.org/05khqpb71","country_code":"CN","type":"education","lineage":["https://openalex.org/I146563203"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yiqun Zhou","raw_affiliation_strings":["School of Insurance and Economics, University of International Business and Economics, Beijing, P. R. China"],"affiliations":[{"raw_affiliation_string":"School of Insurance and Economics, University of International Business and Economics, Beijing, P. R. China","institution_ids":["https://openalex.org/I146563203"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024795113","display_name":"Lin Zhang","orcid":"https://orcid.org/0000-0002-5945-5451"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lin Zhang","raw_affiliation_strings":["Department of Engineering Physics, Tsinghua University, Beijing, P. R. China"],"affiliations":[{"raw_affiliation_string":"Department of Engineering Physics, Tsinghua University, Beijing, P. R. China","institution_ids":["https://openalex.org/I99065089"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5008284140"],"corresponding_institution_ids":["https://openalex.org/I139759216"],"apc_list":null,"apc_paid":null,"fwci":12.5137,"has_fulltext":false,"cited_by_count":69,"citation_normalized_percentile":{"value":0.98360054,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"28","issue":"4","first_page":"315","last_page":"333"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.583087682723999},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.43682897090911865},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.41497987508773804},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3899725377559662},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.37980738282203674},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3206305503845215}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.583087682723999},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43682897090911865},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.41497987508773804},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3899725377559662},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.37980738282203674},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3206305503845215},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10919392.2018.1517479","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2018.1517479","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.5400000214576721,"id":"https://metadata.un.org/sdg/16"}],"awards":[{"id":"https://openalex.org/G523765301","display_name":null,"funder_award_id":"201706470067","funder_id":"https://openalex.org/F4320322725","funder_display_name":"China Scholarship Council"},{"id":"https://openalex.org/G6274365755","display_name":null,"funder_award_id":"16YJA630063","funder_id":"https://openalex.org/F4320321106","funder_display_name":"Ministry of Education of the People's Republic of China"}],"funders":[{"id":"https://openalex.org/F4320321106","display_name":"Ministry of Education of the People's Republic of China","ror":"https://ror.org/01mv9t934"},{"id":"https://openalex.org/F4320322725","display_name":"China Scholarship Council","ror":"https://ror.org/04atp4p48"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":121,"referenced_works":["https://openalex.org/W534311","https://openalex.org/W1482244801","https://openalex.org/W1499170180","https://openalex.org/W1508494286","https://openalex.org/W1510070215","https://openalex.org/W1585865784","https://openalex.org/W1775927566","https://openalex.org/W1788852239","https://openalex.org/W1850453578","https://openalex.org/W1884921489","https://openalex.org/W1959725665","https://openalex.org/W1965645084","https://openalex.org/W1970154836","https://openalex.org/W1971526329","https://openalex.org/W1979286447","https://openalex.org/W1980332117","https://openalex.org/W1983243750","https://openalex.org/W1984153006","https://openalex.org/W1985617553","https://openalex.org/W1987258130","https://openalex.org/W1987356147","https://openalex.org/W1993380436","https://openalex.org/W1993525950","https://openalex.org/W1994518569","https://openalex.org/W1996587039","https://openalex.org/W2003119551","https://openalex.org/W2008144594","https://openalex.org/W2017328286","https://openalex.org/W2017356504","https://openalex.org/W2019078893","https://openalex.org/W2022467844","https://openalex.org/W2026963539","https://openalex.org/W2029186508","https://openalex.org/W2029671566","https://openalex.org/W2034349465","https://openalex.org/W2040924390","https://openalex.org/W2040993216","https://openalex.org/W2041563290","https://openalex.org/W2042003395","https://openalex.org/W2044636434","https://openalex.org/W2044767410","https://openalex.org/W2046828035","https://openalex.org/W2047390227","https://openalex.org/W2047647251","https://openalex.org/W2048168224","https://openalex.org/W2049775225","https://openalex.org/W2056684504","https://openalex.org/W2057285989","https://openalex.org/W2058124215","https://openalex.org/W2058307797","https://openalex.org/W2058480887","https://openalex.org/W2058939132","https://openalex.org/W2059148710","https://openalex.org/W2063487990","https://openalex.org/W2065360753","https://openalex.org/W2069206189","https://openalex.org/W2070784226","https://openalex.org/W2072889183","https://openalex.org/W2073817796","https://openalex.org/W2076576373","https://openalex.org/W2077777102","https://openalex.org/W2080304133","https://openalex.org/W2084434090","https://openalex.org/W2085756167","https://openalex.org/W2086923085","https://openalex.org/W2093548531","https://openalex.org/W2093826362","https://openalex.org/W2093882271","https://openalex.org/W2095399248","https://openalex.org/W2095573492","https://openalex.org/W2100493403","https://openalex.org/W2109469951","https://openalex.org/W2111616986","https://openalex.org/W2111743158","https://openalex.org/W2114430050","https://openalex.org/W2120789618","https://openalex.org/W2124148137","https://openalex.org/W2126164224","https://openalex.org/W2126164365","https://openalex.org/W2128469360","https://openalex.org/W2131217576","https://openalex.org/W2132052405","https://openalex.org/W2148756079","https://openalex.org/W2158107252","https://openalex.org/W2167422369","https://openalex.org/W2167553627","https://openalex.org/W2168578824","https://openalex.org/W2169621740","https://openalex.org/W2204423553","https://openalex.org/W2289372981","https://openalex.org/W2297423322","https://openalex.org/W2327163363","https://openalex.org/W2331193206","https://openalex.org/W2338026150","https://openalex.org/W2340041599","https://openalex.org/W2460896747","https://openalex.org/W2487421132","https://openalex.org/W2502088893","https://openalex.org/W2516396761","https://openalex.org/W2550156300","https://openalex.org/W2616785165","https://openalex.org/W2772538220","https://openalex.org/W2790422156","https://openalex.org/W2794888915","https://openalex.org/W2902225836","https://openalex.org/W3121284197","https://openalex.org/W3122705134","https://openalex.org/W3122768841","https://openalex.org/W3124686198","https://openalex.org/W3124911831","https://openalex.org/W3125774461","https://openalex.org/W3157432320","https://openalex.org/W4236353744","https://openalex.org/W4240865045","https://openalex.org/W4241430965","https://openalex.org/W4242867209","https://openalex.org/W4252884278","https://openalex.org/W4255959053","https://openalex.org/W4256307864","https://openalex.org/W4299331890","https://openalex.org/W6965047006"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2931662336","https://openalex.org/W2077865380","https://openalex.org/W4401768695","https://openalex.org/W2765597752","https://openalex.org/W2134894512","https://openalex.org/W3132716659","https://openalex.org/W1562991075","https://openalex.org/W2187644337"],"abstract_inverted_index":{"This":[0],"article":[1],"aims":[2],"to":[3,37,71,145,157,162],"examine":[4],"the":[5,23,28,39,73,88,102,109,158,166,174],"effects":[6],"of":[7,10,20,55,94,105,121],"different":[8,191],"features":[9],"various":[11],"eWOM":[12,21,42,50,82,90,98,139],"(electronic":[13],"word-of-mouth)":[14],"platforms":[15,99],"on":[16,27],"consumers\u2019":[17],"perceived":[18,49,89,103,144],"credibility":[19,104],"regarding":[22],"product-related":[24],"risks.":[25],"Based":[26],"stimuli\u2013organism\u2013response":[29],"(S\u2013O\u2013R)":[30],"theory,":[31],"this":[32],"study":[33],"establishes":[34],"a":[35,66,106,114],"model":[36],"explore":[38],"relationships":[40],"among":[41],"platforms,":[43],"tie":[44,79,117],"strength,":[45],"social":[46,95,122,125,180],"cues,":[47],"and":[48,65,84,119,168,179,182],"credibility.":[51,91],"A":[52],"mixed":[53],"design":[54],"2":[56,60],"(eWOM":[57],"platforms)":[58],"\u00d7":[59],"(product-related":[61],"risks)":[62],"conditions":[63],"experiment":[64],"survey":[67],"method":[68],"is":[69,111,143],"applied":[70],"verify":[72],"model.":[74],"The":[75,92],"results":[76],"show":[77],"that":[78,151,184],"strength":[80,118],"between":[81,165,176],"publishers":[83],"recipients":[85],"positively":[86,100],"influences":[87,101],"volume":[93,120],"cues":[96,123],"in":[97,124,131,140,190],"female,":[107],"while":[108],"opposite":[110],"true":[112],"for":[113],"male.":[115],"Both":[116],"media":[126,181],"are":[127],"greater":[128],"than":[129],"those":[130],"e-commerce":[132,141,177],"websites.":[133],"For":[134],"products":[135],"with":[136],"low":[137],"risks,":[138],"websites":[142,178],"be":[146,155],"more":[147],"credible.":[148],"Findings":[149,171],"implicate":[150],"interactive":[152],"functions":[153],"should":[154,186],"added":[156],"product":[159],"comment":[160],"area":[161],"enhance":[163],"communications":[164],"reviewers":[167],"potential":[169],"consumers.":[170],"also":[172],"encourage":[173],"cooperation":[175],"suggest":[183],"managers":[185],"develop":[187],"proper":[188],"strategies":[189],"situations.":[192]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":14},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":4}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}
