{"id":"https://openalex.org/W2615380576","doi":"https://doi.org/10.1080/10919392.2017.1332145","title":"Mobile banking: Exploring determinants of its adoption","display_name":"Mobile banking: Exploring determinants of its adoption","publication_year":2017,"publication_date":"2017-05-19","ids":{"openalex":"https://openalex.org/W2615380576","doi":"https://doi.org/10.1080/10919392.2017.1332145","mag":"2615380576"},"language":"en","primary_location":{"id":"doi:10.1080/10919392.2017.1332145","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2017.1332145","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002096623","display_name":"Chuleeporn Changchit","orcid":"https://orcid.org/0000-0001-9773-2846"},"institutions":[{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]},{"id":"https://openalex.org/I96749437","display_name":"Texas A&M University \u2013 Corpus Christi","ror":"https://ror.org/01mrfdz82","country_code":"US","type":"education","lineage":["https://openalex.org/I96749437"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Chuleeporn Changchit","raw_affiliation_strings":[",","Decision Sciences and Economics Department, Texas A&amp;M University-Corpus Christi, Corpus Christi, Texas, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Decision Sciences and Economics Department, Texas A&amp;M University-Corpus Christi, Corpus Christi, Texas, USA","institution_ids":["https://openalex.org/I96749437","https://openalex.org/I4210133369"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047989634","display_name":"Ravi Lonkani","orcid":"https://orcid.org/0000-0003-4767-1998"},"institutions":[{"id":"https://openalex.org/I48076826","display_name":"Chiang Mai University","ror":"https://ror.org/05m2fqn25","country_code":"TH","type":"education","lineage":["https://openalex.org/I48076826"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Ravi Lonkani","raw_affiliation_strings":[",","Department of Finance, Chiang Mai University, Suthep, Chiangmai, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Finance, Chiang Mai University, Suthep, Chiangmai, Thailand","institution_ids":["https://openalex.org/I48076826"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072683649","display_name":"Jomjai Sampet","orcid":"https://orcid.org/0000-0001-6620-555X"},"institutions":[{"id":"https://openalex.org/I48076826","display_name":"Chiang Mai University","ror":"https://ror.org/05m2fqn25","country_code":"TH","type":"education","lineage":["https://openalex.org/I48076826"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Jomjai Sampet","raw_affiliation_strings":[",","Department of Accounting, Chiang Mai University, Suthep, Chiangmai, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Accounting, Chiang Mai University, Suthep, Chiangmai, Thailand","institution_ids":["https://openalex.org/I48076826"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5002096623"],"corresponding_institution_ids":["https://openalex.org/I4210133369","https://openalex.org/I96749437"],"apc_list":null,"apc_paid":null,"fwci":13.9866,"has_fulltext":false,"cited_by_count":90,"citation_normalized_percentile":{"value":0.98533329,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"27","issue":"3","first_page":"239","last_page":"261"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9884999990463257,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"Mobile banking","score":0.7919087409973145},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7809358835220337},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6510617733001709},{"id":"https://openalex.org/keywords/sms-banking","display_name":"SMS banking","score":0.4867827594280243},{"id":"https://openalex.org/keywords/mobile-internet","display_name":"Mobile internet","score":0.47681280970573425},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4684593379497528},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2259770929813385},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1688632369041443}],"concepts":[{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.7919087409973145},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7809358835220337},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6510617733001709},{"id":"https://openalex.org/C37703655","wikidata":"https://www.wikidata.org/wiki/Q4048808","display_name":"SMS banking","level":3,"score":0.4867827594280243},{"id":"https://openalex.org/C2985706004","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile internet","level":3,"score":0.47681280970573425},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4684593379497528},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2259770929813385},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1688632369041443}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10919392.2017.1332145","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2017.1332145","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1141971252","display_name":null,"funder_award_id":"NRF-2015-S1A3A-2046742","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"}],"funders":[{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":120,"referenced_works":["https://openalex.org/W62824994","https://openalex.org/W69135733","https://openalex.org/W133541039","https://openalex.org/W907853830","https://openalex.org/W1124612262","https://openalex.org/W1515344919","https://openalex.org/W1536418809","https://openalex.org/W1537187979","https://openalex.org/W1543266722","https://openalex.org/W1561911158","https://openalex.org/W1578907434","https://openalex.org/W1584883541","https://openalex.org/W1775573020","https://openalex.org/W1860042240","https://openalex.org/W1895457050","https://openalex.org/W1974108202","https://openalex.org/W1974945683","https://openalex.org/W1981576151","https://openalex.org/W1982106847","https://openalex.org/W1983737694","https://openalex.org/W1987258130","https://openalex.org/W1989533576","https://openalex.org/W1990290172","https://openalex.org/W1991128352","https://openalex.org/W1994114890","https://openalex.org/W1995864960","https://openalex.org/W1996905187","https://openalex.org/W1999511403","https://openalex.org/W2001196453","https://openalex.org/W2001298008","https://openalex.org/W2006065585","https://openalex.org/W2006131016","https://openalex.org/W2006912789","https://openalex.org/W2010453024","https://openalex.org/W2014134373","https://openalex.org/W2015184774","https://openalex.org/W2017233206","https://openalex.org/W2017604730","https://openalex.org/W2020814075","https://openalex.org/W2022856966","https://openalex.org/W2025294117","https://openalex.org/W2031071309","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2038380706","https://openalex.org/W2040455584","https://openalex.org/W2041100761","https://openalex.org/W2045655911","https://openalex.org/W2048455374","https://openalex.org/W2056112074","https://openalex.org/W2065703172","https://openalex.org/W2069861487","https://openalex.org/W2070582963","https://openalex.org/W2074570420","https://openalex.org/W2078518420","https://openalex.org/W2084413895","https://openalex.org/W2085630429","https://openalex.org/W2086838148","https://openalex.org/W2088504266","https://openalex.org/W2094015619","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2106096361","https://openalex.org/W2106302296","https://openalex.org/W2106611382","https://openalex.org/W2113052243","https://openalex.org/W2117617013","https://openalex.org/W2118501966","https://openalex.org/W2119927324","https://openalex.org/W2128275256","https://openalex.org/W2132233882","https://openalex.org/W2135617001","https://openalex.org/W2148097819","https://openalex.org/W2150376909","https://openalex.org/W2159369755","https://openalex.org/W2162437324","https://openalex.org/W2168569455","https://openalex.org/W2168808298","https://openalex.org/W2185009385","https://openalex.org/W2209024180","https://openalex.org/W2219111313","https://openalex.org/W2222566039","https://openalex.org/W2254778937","https://openalex.org/W2300251415","https://openalex.org/W2316475257","https://openalex.org/W2345440073","https://openalex.org/W2359612080","https://openalex.org/W2408778447","https://openalex.org/W2462844262","https://openalex.org/W2499084467","https://openalex.org/W2520820329","https://openalex.org/W2524756137","https://openalex.org/W2527806596","https://openalex.org/W2555083783","https://openalex.org/W2558492397","https://openalex.org/W2559619859","https://openalex.org/W2560096762","https://openalex.org/W2571307864","https://openalex.org/W2577043885","https://openalex.org/W2599573034","https://openalex.org/W2739904528","https://openalex.org/W2760256818","https://openalex.org/W2926999694","https://openalex.org/W3121325248","https://openalex.org/W3121438848","https://openalex.org/W3122910060","https://openalex.org/W3124467526","https://openalex.org/W3135281910","https://openalex.org/W3157407122","https://openalex.org/W3161007162","https://openalex.org/W3161854949","https://openalex.org/W4200493676","https://openalex.org/W4233393564","https://openalex.org/W4238308910","https://openalex.org/W4245629512","https://openalex.org/W4249198292","https://openalex.org/W4253721364","https://openalex.org/W4255066861","https://openalex.org/W4285719527","https://openalex.org/W4288076309"],"related_works":["https://openalex.org/W4236428936","https://openalex.org/W1575679653","https://openalex.org/W2036726226","https://openalex.org/W2222755255","https://openalex.org/W2511300489","https://openalex.org/W1587900052","https://openalex.org/W3087825291","https://openalex.org/W3013111393","https://openalex.org/W2186431175","https://openalex.org/W3127165032"],"abstract_inverted_index":{"As":[0],"accessibility":[1],"of":[2,5,25,31,68,83,86,91,137],"technology,":[3],"availability":[4],"information,":[6],"and":[7,15],"ability":[8],"to":[9,46,57,60,64,111,130],"interact":[10],"through":[11],"the":[12,26,29,66,78,84,113,135],"Internet":[13,32],"increase":[14],"evolve,":[16],"more":[17,62],"people":[18],"are":[19,44],"gravitating":[20],"toward":[21],"increasing":[22],"their":[23,138],"use":[24,67,85],"Internet.":[27],"Although":[28],"number":[30],"banking":[33,49,69,125],"users":[34],"has":[35],"grown":[36],"rapidly":[37],"in":[38,95],"recent":[39],"years,":[40],"not":[41],"all":[42],"customers":[43,63],"ready":[45],"accept":[47],"mobile":[48,73,87,124],"services.":[50],"It":[51],"remains":[52],"a":[53,72,102],"challenge":[54],"for":[55],"banks":[56,119],"explore":[58],"how":[59],"attract":[61],"adopt":[65],"services":[70,132],"via":[71,101],"channel.":[74],"This":[75],"study":[76],"examines":[77],"factors":[79,117],"that":[80,118,133],"impact":[81],"acceptance":[82],"banking.":[88],"A":[89,105],"total":[90],"309":[92],"subjects":[93],"participated":[94],"this":[96],"study.":[97],"Data":[98],"were":[99],"collected":[100],"survey":[103],"instrument.":[104],"multiple":[106],"regression":[107],"analysis":[108],"was":[109],"used":[110],"analyze":[112],"data.":[114],"Findings":[115],"suggest":[116],"should":[120],"consider":[121],"when":[122],"implementing":[123],"services,":[126],"thus":[127],"allowing":[128],"them":[129],"design":[131],"meet":[134],"needs":[136],"customers.":[139]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":14},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":1}],"updated_date":"2026-02-08T09:19:03.324500","created_date":"2025-10-10T00:00:00"}
