{"id":"https://openalex.org/W2509265649","doi":"https://doi.org/10.1080/10919392.2016.1228361","title":"Social media adoption: A process-based approach","display_name":"Social media adoption: A process-based approach","publication_year":2016,"publication_date":"2016-09-06","ids":{"openalex":"https://openalex.org/W2509265649","doi":"https://doi.org/10.1080/10919392.2016.1228361","mag":"2509265649"},"language":"en","primary_location":{"id":"doi:10.1080/10919392.2016.1228361","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2016.1228361","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073529402","display_name":"Ay\u015feg\u00fcl Toker","orcid":"https://orcid.org/0000-0002-3502-5609"},"institutions":[{"id":"https://openalex.org/I4405392","display_name":"Bo\u011fazi\u00e7i University","ror":"https://ror.org/03z9tma90","country_code":"TR","type":"education","lineage":["https://openalex.org/I4405392"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Aysegul Toker","raw_affiliation_strings":[",","Department of Management, Bogazici University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Management, Bogazici University, Istanbul, Turkey","institution_ids":["https://openalex.org/I4405392"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004024848","display_name":"Mina Seraj","orcid":null},"institutions":[{"id":"https://openalex.org/I44925452","display_name":"\u00d6zye\u011fin University","ror":"https://ror.org/01jjhfr75","country_code":"TR","type":"education","lineage":["https://openalex.org/I44925452"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Mina Seraj","raw_affiliation_strings":[",","Faculty of Business, Ozyegin University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Faculty of Business, Ozyegin University, Istanbul, Turkey","institution_ids":["https://openalex.org/I44925452"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087979824","display_name":"Asl\u0131 Ku\u015f\u00e7u","orcid":"https://orcid.org/0000-0003-3856-8518"},"institutions":[{"id":"https://openalex.org/I4405392","display_name":"Bo\u011fazi\u00e7i University","ror":"https://ror.org/03z9tma90","country_code":"TR","type":"education","lineage":["https://openalex.org/I4405392"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Asli Kuscu","raw_affiliation_strings":[",","Department of Management, Bogazici University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Management, Bogazici University, Istanbul, Turkey","institution_ids":["https://openalex.org/I4405392"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052864698","display_name":"Ramazan Yavuz","orcid":"https://orcid.org/0000-0003-1298-2577"},"institutions":[{"id":"https://openalex.org/I4405392","display_name":"Bo\u011fazi\u00e7i University","ror":"https://ror.org/03z9tma90","country_code":"TR","type":"education","lineage":["https://openalex.org/I4405392"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Ramazan Yavuz","raw_affiliation_strings":[",","Department of Management, Bogazici University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Management, Bogazici University, Istanbul, Turkey","institution_ids":["https://openalex.org/I4405392"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046909181","display_name":"Stefan Koch","orcid":"https://orcid.org/0000-0001-5959-3208"},"institutions":[{"id":"https://openalex.org/I4405392","display_name":"Bo\u011fazi\u00e7i University","ror":"https://ror.org/03z9tma90","country_code":"TR","type":"education","lineage":["https://openalex.org/I4405392"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Stefan Koch","raw_affiliation_strings":[",","Department of Management, Bogazici University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Management, Bogazici University, Istanbul, Turkey","institution_ids":["https://openalex.org/I4405392"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048040318","display_name":"Christophe Bisson","orcid":null},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Christophe Bisson","raw_affiliation_strings":[",","Department of Management Information Systems, Kadir Has University, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":",","institution_ids":[]},{"raw_affiliation_string":"Department of Management Information Systems, Kadir Has University, Istanbul, Turkey","institution_ids":["https://openalex.org/I132286405"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5073529402"],"corresponding_institution_ids":["https://openalex.org/I4405392"],"apc_list":null,"apc_paid":null,"fwci":2.1032,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.91033564,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"26","issue":"4","first_page":"344","last_page":"363"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6767778396606445},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5607518553733826},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5393933653831482},{"id":"https://openalex.org/keywords/sma*","display_name":"SMA*","score":0.5109161734580994},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5062567591667175},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.49997448921203613},{"id":"https://openalex.org/keywords/macro","display_name":"Macro","score":0.49055880308151245},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.4625486731529236},{"id":"https://openalex.org/keywords/turkish","display_name":"Turkish","score":0.43982887268066406},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.4391208291053772},{"id":"https://openalex.org/keywords/social-commerce","display_name":"Social commerce","score":0.43197566270828247},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3122479319572449},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2764444351196289},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22284168004989624},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11796289682388306},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.0883512794971466}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6767778396606445},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5607518553733826},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5393933653831482},{"id":"https://openalex.org/C161921814","wikidata":"https://www.wikidata.org/wiki/Q493743","display_name":"SMA*","level":2,"score":0.5109161734580994},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5062567591667175},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.49997448921203613},{"id":"https://openalex.org/C166955791","wikidata":"https://www.wikidata.org/wiki/Q629579","display_name":"Macro","level":2,"score":0.49055880308151245},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.4625486731529236},{"id":"https://openalex.org/C2781121862","wikidata":"https://www.wikidata.org/wiki/Q256","display_name":"Turkish","level":2,"score":0.43982887268066406},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.4391208291053772},{"id":"https://openalex.org/C2987325470","wikidata":"https://www.wikidata.org/wiki/Q327627","display_name":"Social commerce","level":3,"score":0.43197566270828247},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3122479319572449},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2764444351196289},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22284168004989624},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11796289682388306},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0883512794971466},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10919392.2016.1228361","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2016.1228361","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},{"id":"pmh:oai:eresearch.ozyegin.edu.tr:10679/4743","is_oa":false,"landing_page_url":"http://www.tandfonline.com/doi/full/10.1080/10919392.2016.1228361","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":124,"referenced_works":["https://openalex.org/W95281987","https://openalex.org/W135854192","https://openalex.org/W185395656","https://openalex.org/W386157267","https://openalex.org/W773841267","https://openalex.org/W1467526212","https://openalex.org/W1487291218","https://openalex.org/W1487531252","https://openalex.org/W1489772573","https://openalex.org/W1504583700","https://openalex.org/W1509316523","https://openalex.org/W1522947517","https://openalex.org/W1528033021","https://openalex.org/W1536465007","https://openalex.org/W1558083196","https://openalex.org/W1565726694","https://openalex.org/W1573980517","https://openalex.org/W1585382938","https://openalex.org/W1588279853","https://openalex.org/W1589533233","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1937155619","https://openalex.org/W1967968613","https://openalex.org/W1972307391","https://openalex.org/W1972700021","https://openalex.org/W1972976033","https://openalex.org/W1983895294","https://openalex.org/W1987521566","https://openalex.org/W1995562203","https://openalex.org/W1996233166","https://openalex.org/W2001218442","https://openalex.org/W2001579773","https://openalex.org/W2001753426","https://openalex.org/W2002196131","https://openalex.org/W2004662964","https://openalex.org/W2010812063","https://openalex.org/W2012899943","https://openalex.org/W2018051118","https://openalex.org/W2018323082","https://openalex.org/W2025241185","https://openalex.org/W2028910980","https://openalex.org/W2033943395","https://openalex.org/W2040901589","https://openalex.org/W2041535291","https://openalex.org/W2041767207","https://openalex.org/W2043146457","https://openalex.org/W2047735993","https://openalex.org/W2050850689","https://openalex.org/W2054504064","https://openalex.org/W2056047440","https://openalex.org/W2057012437","https://openalex.org/W2061977616","https://openalex.org/W2064808927","https://openalex.org/W2065363330","https://openalex.org/W2065469800","https://openalex.org/W2068095778","https://openalex.org/W2068448011","https://openalex.org/W2070686711","https://openalex.org/W2071666633","https://openalex.org/W2072800494","https://openalex.org/W2073275508","https://openalex.org/W2075986057","https://openalex.org/W2079437856","https://openalex.org/W2081122898","https://openalex.org/W2086430764","https://openalex.org/W2091422380","https://openalex.org/W2097357438","https://openalex.org/W2098099892","https://openalex.org/W2105823940","https://openalex.org/W2108795964","https://openalex.org/W2110638361","https://openalex.org/W2113056686","https://openalex.org/W2118328985","https://openalex.org/W2121001699","https://openalex.org/W2123709218","https://openalex.org/W2126840412","https://openalex.org/W2132190336","https://openalex.org/W2133886664","https://openalex.org/W2137410248","https://openalex.org/W2138980717","https://openalex.org/W2140039349","https://openalex.org/W2140581432","https://openalex.org/W2142729169","https://openalex.org/W2145958826","https://openalex.org/W2147270415","https://openalex.org/W2147449438","https://openalex.org/W2149142441","https://openalex.org/W2149164311","https://openalex.org/W2149741875","https://openalex.org/W2149785112","https://openalex.org/W2156284882","https://openalex.org/W2156945373","https://openalex.org/W2161159763","https://openalex.org/W2164195112","https://openalex.org/W2213680360","https://openalex.org/W2222566039","https://openalex.org/W2296049274","https://openalex.org/W2339680942","https://openalex.org/W2392998718","https://openalex.org/W2479347522","https://openalex.org/W2523086680","https://openalex.org/W2580389126","https://openalex.org/W2753833827","https://openalex.org/W2886867712","https://openalex.org/W2945749591","https://openalex.org/W3106713804","https://openalex.org/W3122209045","https://openalex.org/W3123679541","https://openalex.org/W3124536214","https://openalex.org/W3124694287","https://openalex.org/W3135404857","https://openalex.org/W3179324013","https://openalex.org/W3215598532","https://openalex.org/W4200118404","https://openalex.org/W4205863354","https://openalex.org/W4242688128","https://openalex.org/W4242709221","https://openalex.org/W4243557303","https://openalex.org/W4248084954","https://openalex.org/W4248851274","https://openalex.org/W4251664795","https://openalex.org/W4255414924","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W2438713564","https://openalex.org/W4391024416","https://openalex.org/W3213607208","https://openalex.org/W2548786942","https://openalex.org/W2315110999","https://openalex.org/W3188047445","https://openalex.org/W4212920570","https://openalex.org/W4360615222","https://openalex.org/W2056769467","https://openalex.org/W2122231903"],"abstract_inverted_index":{"This":[0],"research":[1],"conceptualizes":[2],"and":[3,15,21,24,47,62,70,93,106,114,125],"measures":[4],"social":[5,38,85,88,91,94],"media":[6],"adoption":[7,124],"(SMA)":[8],"of":[9,19,31,60,84,122],"companies":[10],"with":[11],"a":[12,54,110],"process-based":[13],"approach":[14],"explains":[16],"its":[17,29],"antecedents":[18],"micro-":[20],"macro-environment,":[22],"size,":[23],"ownership,":[25],"as":[26,28,66,68],"well":[27,67],"consequence":[30],"intention":[32],"to":[33,37,97],"increase":[34],"resources":[35],"dedicated":[36],"media.":[39],"Based":[40,74],"on":[41,57,75],"data":[42],"from":[43],"310":[44],"Turkish":[45],"small":[46],"medium":[48],"enterprises,":[49],"the":[50,58,81,120],"study":[51,100],"first":[52],"develops":[53],"conceptual":[55],"framework":[56],"pillars":[59],"internal":[61],"external":[63],"stakeholder":[64,89],"focus":[65],"relationship":[69],"information":[71],"oriented":[72],"implementation.":[73],"these":[76],"two":[77],"dimensions,":[78],"it":[79],"discusses":[80],"novel":[82],"concepts":[83],"customer":[86],"relations,":[87],"communication,":[90],"intelligence,":[92],"responsiveness":[95],"related":[96],"SMA.":[98],"The":[99],"further":[101],"indicates":[102],"that":[103,115],"ownership":[104],"type":[105],"micro":[107],"environment":[108],"play":[109],"role":[111],"in":[112,119],"SMA":[113],"path":[116],"dependence":[117],"exists":[118],"interplay":[121],"current":[123],"future":[126],"intentions.":[127]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-05-21T09:19:25.381259","created_date":"2025-10-10T00:00:00"}