{"id":"https://openalex.org/W2463415242","doi":"https://doi.org/10.1080/10919392.2016.1194058","title":"Locating experts using social media, based on social capital and expertise similarity","display_name":"Locating experts using social media, based on social capital and expertise similarity","publication_year":2016,"publication_date":"2016-05-31","ids":{"openalex":"https://openalex.org/W2463415242","doi":"https://doi.org/10.1080/10919392.2016.1194058","mag":"2463415242"},"language":"en","primary_location":{"id":"doi:10.1080/10919392.2016.1194058","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2016.1194058","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054623424","display_name":"Shiu\u2010Li Huang","orcid":"https://orcid.org/0000-0001-8166-6565"},"institutions":[{"id":"https://openalex.org/I99613584","display_name":"National Taipei University","ror":"https://ror.org/03e29r284","country_code":"TW","type":"education","lineage":["https://openalex.org/I99613584"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Shiu-Li Huang","raw_affiliation_strings":["Department of Business Administration, National Taipei University, New Taipei City, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Taipei University, New Taipei City, Taiwan","institution_ids":["https://openalex.org/I99613584"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085232641","display_name":"Sheng-cheng Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I169090423","display_name":"Tunghai University","ror":"https://ror.org/00zhvdn11","country_code":"TW","type":"education","lineage":["https://openalex.org/I169090423"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Sheng-Cheng Lin","raw_affiliation_strings":["Department of Information Management, Tunghai University, Taichung, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Management, Tunghai University, Taichung, Taiwan","institution_ids":["https://openalex.org/I169090423"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022717507","display_name":"Ren-Jie Hsieh","orcid":null},"institutions":[{"id":"https://openalex.org/I192703390","display_name":"Ming Chuan University","ror":"https://ror.org/02pgvzy25","country_code":"TW","type":"education","lineage":["https://openalex.org/I192703390"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ren-Jie Hsieh","raw_affiliation_strings":["Department of Information Management, Ming Chuan University, Taoyuan City, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Management, Ming Chuan University, Taoyuan City, Taiwan","institution_ids":["https://openalex.org/I192703390"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5085232641"],"corresponding_institution_ids":["https://openalex.org/I169090423"],"apc_list":null,"apc_paid":null,"fwci":0.9038,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.83246672,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"26","issue":"3","first_page":"224","last_page":"243"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9902999997138977,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/similarity","display_name":"Similarity (geometry)","score":0.7248453497886658},{"id":"https://openalex.org/keywords/social-capital","display_name":"Social capital","score":0.6913748383522034},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6446732878684998},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6383211016654968},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.631655752658844},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5534048676490784},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5184792876243591},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4727507531642914},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4550619125366211},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.43134090304374695},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.424262672662735},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3751147985458374},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.27369362115859985},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.21540731191635132},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2001134157180786},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.12637504935264587},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.11749297380447388}],"concepts":[{"id":"https://openalex.org/C103278499","wikidata":"https://www.wikidata.org/wiki/Q254465","display_name":"Similarity (geometry)","level":3,"score":0.7248453497886658},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.6913748383522034},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6446732878684998},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6383211016654968},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.631655752658844},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5534048676490784},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5184792876243591},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4727507531642914},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4550619125366211},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.43134090304374695},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.424262672662735},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3751147985458374},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.27369362115859985},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.21540731191635132},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2001134157180786},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12637504935264587},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.11749297380447388},{"id":"https://openalex.org/C115961682","wikidata":"https://www.wikidata.org/wiki/Q860623","display_name":"Image (mathematics)","level":2,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10919392.2016.1194058","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919392.2016.1194058","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4099999964237213,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W1515087027","https://openalex.org/W1532586388","https://openalex.org/W1565831494","https://openalex.org/W1721421031","https://openalex.org/W1967479572","https://openalex.org/W1970075752","https://openalex.org/W1971239966","https://openalex.org/W1972183069","https://openalex.org/W1976701693","https://openalex.org/W1977231516","https://openalex.org/W1978766113","https://openalex.org/W1981374161","https://openalex.org/W1988568895","https://openalex.org/W1991968072","https://openalex.org/W1999216122","https://openalex.org/W2001658502","https://openalex.org/W2002406790","https://openalex.org/W2006119904","https://openalex.org/W2006340629","https://openalex.org/W2010756455","https://openalex.org/W2013553083","https://openalex.org/W2015370254","https://openalex.org/W2022967617","https://openalex.org/W2025895610","https://openalex.org/W2032055548","https://openalex.org/W2040191342","https://openalex.org/W2043252224","https://openalex.org/W2047784571","https://openalex.org/W2048845498","https://openalex.org/W2055486713","https://openalex.org/W2059219053","https://openalex.org/W2062168656","https://openalex.org/W2072016038","https://openalex.org/W2077570964","https://openalex.org/W2078690600","https://openalex.org/W2083973186","https://openalex.org/W2085491458","https://openalex.org/W2099111195","https://openalex.org/W2099332975","https://openalex.org/W2108183214","https://openalex.org/W2109469951","https://openalex.org/W2115059495","https://openalex.org/W2129658695","https://openalex.org/W2130244676","https://openalex.org/W2136451344","https://openalex.org/W2140671212","https://openalex.org/W2142285050","https://openalex.org/W2155048531","https://openalex.org/W2157619495","https://openalex.org/W2163020995","https://openalex.org/W2170358147","https://openalex.org/W2208275658","https://openalex.org/W2321650456","https://openalex.org/W2992506619","https://openalex.org/W3123534837","https://openalex.org/W3123690996","https://openalex.org/W3147795728","https://openalex.org/W3149953018","https://openalex.org/W3151685851","https://openalex.org/W3173511758","https://openalex.org/W4230348989","https://openalex.org/W4244387885","https://openalex.org/W4249463090","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2140798747","https://openalex.org/W2948169060","https://openalex.org/W2730112582","https://openalex.org/W2110696645","https://openalex.org/W2375480909","https://openalex.org/W2358580169","https://openalex.org/W2353314428","https://openalex.org/W2111347279","https://openalex.org/W2327130486"],"abstract_inverted_index":{"Information":[0],"and":[1,9,12,22,83,93,106,122,134,151],"communication":[2],"technologies":[3],"boost":[4],"knowledge":[5,41,174],"activities,":[6],"both":[7,102],"within":[8],"across":[10],"organizations,":[11],"in":[13,95],"online":[14],"communities.":[15],"Determining":[16],"how":[17,50],"to":[18,51,61,73,130,160],"effectively":[19],"search":[20],"for":[21],"find":[23],"experts":[24,53,63,67,99,115],"via":[25],"social":[26,34,57,104,112,170],"media":[27],"has":[28],"become":[29],"a":[30,37,127],"critical":[31],"issue.":[32],"Although":[33],"capital":[35,105,113,171],"is":[36,147,176],"key":[38],"driver":[39],"of":[40,49,81,114,148,169,181],"contribution,":[42],"we":[43],"have":[44],"not":[45],"addressed":[46],"the":[47,84,111,135,144,166,173,179],"issue":[48],"locate":[52,62],"based":[54,68,100,116],"on":[55,69,101,117,172],"their":[56,79,103,118,123,158],"capital.":[58],"Systems":[59],"designed":[60,92],"typically":[64],"recommend":[65],"such":[66],"keywords,":[70],"thus":[71],"failing":[72],"consider":[74],"any":[75],"semantic":[76],"similarity":[77],"between":[78],"areas":[80],"expertise":[82,107],"problem":[85],"domain":[86],"(a.k.a.,":[87],"\u201cexpertise":[88],"similarity\u201d).":[89],"The":[90,140],"system":[91,146],"developed":[94],"this":[96,162],"study":[97],"recommends":[98],"similarity.":[108],"We":[109,125],"measure":[110],"consultant":[119],"service":[120],"relationships":[121],"friendships.":[124],"conduct":[126],"field":[128],"experiment":[129],"evaluate":[131],"user":[132,182],"satisfaction":[133],"system\u2019s":[136],"knowledge-contribution":[137],"predictive":[138],"capability.":[139],"results":[141],"show":[142],"that":[143],"proposed":[145],"high":[149],"quality":[150],"delivers":[152],"excellent":[153],"information.":[154],"Hence,":[155],"users":[156],"expressed":[157],"intention":[159],"use":[161],"system.":[163],"In":[164],"addition,":[165],"positive":[167],"effect":[168],"contribution":[175],"verified":[177],"from":[178],"perspective":[180],"behavior.":[183]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2025-10-10T00:00:00"}
