{"id":"https://openalex.org/W2072808001","doi":"https://doi.org/10.1080/10919391003709179","title":"Understanding the Determinants of User Acceptance of Enterprise Instant Messaging: An Empirical Study","display_name":"Understanding the Determinants of User Acceptance of Enterprise Instant Messaging: An Empirical Study","publication_year":2010,"publication_date":"2010-04-21","ids":{"openalex":"https://openalex.org/W2072808001","doi":"https://doi.org/10.1080/10919391003709179","mag":"2072808001"},"language":"en","primary_location":{"id":"doi:10.1080/10919391003709179","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919391003709179","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046378799","display_name":"Xin Luo","orcid":"https://orcid.org/0000-0003-0122-7293"},"institutions":[{"id":"https://openalex.org/I169521973","display_name":"University of New Mexico","ror":"https://ror.org/05fs6jp91","country_code":"US","type":"education","lineage":["https://openalex.org/I169521973"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Xin Luo","raw_affiliation_strings":["The University of New Mexico","Anderson School of Management, The University of New Mexico, Albuquerque, NM, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The University of New Mexico","institution_ids":["https://openalex.org/I169521973"]},{"raw_affiliation_string":"Anderson School of Management, The University of New Mexico, Albuquerque, NM, USA","institution_ids":["https://openalex.org/I169521973"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090483520","display_name":"Anil Gurung","orcid":"https://orcid.org/0000-0001-7787-7597"},"institutions":[{"id":"https://openalex.org/I163161326","display_name":"Neumann University","ror":"https://ror.org/02sak2w47","country_code":"US","type":"education","lineage":["https://openalex.org/I163161326"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anil Gurung","raw_affiliation_strings":["Neumann University","Division of Business and Information Management,Neumann University,Aston, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Neumann University","institution_ids":["https://openalex.org/I163161326"]},{"raw_affiliation_string":"Division of Business and Information Management,Neumann University,Aston, PA, USA","institution_ids":["https://openalex.org/I163161326"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028560073","display_name":"J. P. Shim","orcid":"https://orcid.org/0000-0002-5505-4706"},"institutions":[{"id":"https://openalex.org/I99041443","display_name":"Mississippi State University","ror":"https://ror.org/0432jq872","country_code":"US","type":"education","lineage":["https://openalex.org/I4210141039","https://openalex.org/I99041443"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"J. P. Shim","raw_affiliation_strings":["College of Business Mississippi State University","Management & Information Systems Department , College of Business Mississippi State University , Mississippi State, MS, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business Mississippi State University","institution_ids":["https://openalex.org/I99041443"]},{"raw_affiliation_string":"Management & Information Systems Department , College of Business Mississippi State University , Mississippi State, MS, USA","institution_ids":["https://openalex.org/I99041443"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5046378799"],"corresponding_institution_ids":["https://openalex.org/I169521973"],"apc_list":null,"apc_paid":null,"fwci":10.3392,"has_fulltext":false,"cited_by_count":75,"citation_normalized_percentile":{"value":0.97689905,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"20","issue":"2","first_page":"155","last_page":"181"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/instant-messaging","display_name":"Instant messaging","score":0.8862954378128052},{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.6837548613548279},{"id":"https://openalex.org/keywords/enterprise-system","display_name":"Enterprise system","score":0.5904231667518616},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5727941989898682},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.5714856386184692},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5323354005813599},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5156763792037964},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.41257476806640625},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.20170587301254272},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.17550218105316162},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.1212703287601471}],"concepts":[{"id":"https://openalex.org/C2985487447","wikidata":"https://www.wikidata.org/wiki/Q58199","display_name":"Instant messaging","level":2,"score":0.8862954378128052},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.6837548613548279},{"id":"https://openalex.org/C67571701","wikidata":"https://www.wikidata.org/wiki/Q1318054","display_name":"Enterprise system","level":2,"score":0.5904231667518616},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5727941989898682},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.5714856386184692},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5323354005813599},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5156763792037964},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.41257476806640625},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.20170587301254272},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.17550218105316162},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1212703287601471},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10919391003709179","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10919391003709179","pdf_url":null,"source":{"id":"https://openalex.org/S128779766","display_name":"Journal of Organizational Computing and Electronic Commerce","issn_l":"1054-1721","issn":["1054-1721","1091-9392","1532-7744"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Computing and Electronic Commerce","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.625.5463","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.625.5463","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.unm.edu/~xinluo/papers/EIM2010.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.47999998927116394,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":74,"referenced_works":["https://openalex.org/W19084601","https://openalex.org/W336112032","https://openalex.org/W587200296","https://openalex.org/W801627645","https://openalex.org/W1480415088","https://openalex.org/W1491644571","https://openalex.org/W1492301466","https://openalex.org/W1495042285","https://openalex.org/W1505037116","https://openalex.org/W1520714623","https://openalex.org/W1535271175","https://openalex.org/W1560399420","https://openalex.org/W1574235309","https://openalex.org/W1774460361","https://openalex.org/W1791587663","https://openalex.org/W1973400909","https://openalex.org/W1974209308","https://openalex.org/W1980569376","https://openalex.org/W1982138624","https://openalex.org/W1983629797","https://openalex.org/W1984588326","https://openalex.org/W1989218902","https://openalex.org/W1989340744","https://openalex.org/W1990513740","https://openalex.org/W2006600063","https://openalex.org/W2009394805","https://openalex.org/W2011263225","https://openalex.org/W2027277181","https://openalex.org/W2032234535","https://openalex.org/W2032661354","https://openalex.org/W2033943395","https://openalex.org/W2037158254","https://openalex.org/W2056112074","https://openalex.org/W2059997740","https://openalex.org/W2062214394","https://openalex.org/W2064822088","https://openalex.org/W2067148248","https://openalex.org/W2075998830","https://openalex.org/W2085638367","https://openalex.org/W2086445347","https://openalex.org/W2092768173","https://openalex.org/W2095021125","https://openalex.org/W2096894832","https://openalex.org/W2098685541","https://openalex.org/W2098855669","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2100408980","https://openalex.org/W2105512501","https://openalex.org/W2106096361","https://openalex.org/W2107829156","https://openalex.org/W2118016181","https://openalex.org/W2119681300","https://openalex.org/W2130006747","https://openalex.org/W2132364745","https://openalex.org/W2143585958","https://openalex.org/W2148568631","https://openalex.org/W2150238850","https://openalex.org/W2151021713","https://openalex.org/W2152226178","https://openalex.org/W2152645341","https://openalex.org/W2153730290","https://openalex.org/W2156130609","https://openalex.org/W2159112121","https://openalex.org/W2164745490","https://openalex.org/W2167514255","https://openalex.org/W2168569455","https://openalex.org/W2295590763","https://openalex.org/W2296638537","https://openalex.org/W2547844570","https://openalex.org/W2981738855","https://openalex.org/W4230985837","https://openalex.org/W4243667233","https://openalex.org/W6647838117"],"related_works":["https://openalex.org/W2586991868","https://openalex.org/W2127604636","https://openalex.org/W32385709","https://openalex.org/W1974512646","https://openalex.org/W4242327564","https://openalex.org/W1594459345","https://openalex.org/W2161046606","https://openalex.org/W2153555000","https://openalex.org/W2169867027","https://openalex.org/W1844020844"],"abstract_inverted_index":{"As":[0,46],"modern":[1],"organizations":[2,48],"increasingly":[3],"depend":[4],"on":[5,91,103],"information":[6],"systems":[7],"(IS)":[8],"to":[9,52,59,71,139],"enhance":[10,60],"work":[11],"productivity":[12],"and":[13,35,107,132,158,164],"seek":[14],"new":[15],"business":[16],"opportunities,":[17],"communication":[18,57,61],"effectiveness":[19,62],"has":[20],"become":[21],"one":[22],"of":[23,32,81,93,121,137,161],"the":[24,29,64,73,79,94,119,125,149],"key":[25],"factors":[26,74],"that":[27,75,127],"underlie":[28],"effective":[30],"performance":[31],"IS":[33],"implementations":[34],"applications.":[36],"Instant":[37],"Messaging":[38],"(IM)":[39],"presents":[40],"a":[41,68],"revolution":[42],"in":[43,63],"enterprise":[44,82,141],"communication.":[45],"more":[47],"are":[49,76,134,167],"findings":[50],"ways":[51],"utilize":[53],"this":[54],"near-synchronous":[55],"computing":[56],"technology":[58],"workplace,":[65],"there":[66],"is":[67],"compelling":[69],"need":[70],"understand":[72],"important":[77],"for":[78],"adoption":[80,97],"IM.":[83,142],"We":[84],"have":[85,117],"developed":[86],"an":[87],"integrative":[88],"model":[89],"based":[90],"constructs":[92],"existing":[95],"IT":[96],"models":[98],"as":[99,101],"well":[100],"theories":[102],"motivation,":[104],"innovation":[105],"diffusion,":[106],"critical":[108],"mass.":[109],"Using":[110],"responses":[111],"from":[112],"140":[113],"intended":[114],"subjects,":[115],"we":[116],"found":[118],"results":[120],"survey":[122],"data":[123],"support":[124],"contentions":[126],"perceived":[128,144,156,159],"usefulness,":[129],"compatibility,":[130],"enjoyment,":[131],"security":[133],"significant":[135],"predictors":[136],"intention":[138,150],"use":[140],"Although":[143],"connectivity":[145],"did":[146,153],"not":[147],"predict":[148],"directly,":[151],"it":[152],"indirectly":[154],"through":[155],"usefulness":[157],"ease":[160],"use.":[162],"Implications":[163],"future":[165],"research":[166],"discussed.":[168]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":8},{"year":2014,"cited_by_count":11},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":7}],"updated_date":"2026-08-26T07:47:46.906454","created_date":"2025-10-10T00:00:00"}
