{"id":"https://openalex.org/W4283514743","doi":"https://doi.org/10.1080/10864415.2022.2076198","title":"Relationship between Social Exchanges and Financial Performance: Examining a Virtual Community Sponsored by a Cloud Provider","display_name":"Relationship between Social Exchanges and Financial Performance: Examining a Virtual Community Sponsored by a Cloud Provider","publication_year":2022,"publication_date":"2022-06-24","ids":{"openalex":"https://openalex.org/W4283514743","doi":"https://doi.org/10.1080/10864415.2022.2076198"},"language":"en","primary_location":{"id":"doi:10.1080/10864415.2022.2076198","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2022.2076198","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5040629568","display_name":"Zhengzhong Shi","orcid":null},"institutions":[{"id":"https://openalex.org/I100633361","display_name":"University of Massachusetts Dartmouth","ror":"https://ror.org/00fzmm222","country_code":"US","type":"education","lineage":["https://openalex.org/I100633361"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Zhengzhong Shi","raw_affiliation_strings":["University of Massachusetts at Dartmouth","Charlton College of Busines, University of Massachusetts at Dartmouth, Dartmouth, MA 02747, USA"],"raw_orcid":"https://orcid.org/0000-0001-6737-1074","affiliations":[{"raw_affiliation_string":"University of Massachusetts at Dartmouth","institution_ids":["https://openalex.org/I100633361"]},{"raw_affiliation_string":"Charlton College of Busines, University of Massachusetts at Dartmouth, Dartmouth, MA 02747, USA","institution_ids":["https://openalex.org/I100633361"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5040629568"],"corresponding_institution_ids":["https://openalex.org/I100633361"],"apc_list":null,"apc_paid":null,"fwci":0.5004,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.61400526,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"26","issue":"3","first_page":"355","last_page":"387"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9919999837875366,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7282336950302124},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.6343008875846863},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6272470951080322},{"id":"https://openalex.org/keywords/online-community","display_name":"Online community","score":0.48427170515060425},{"id":"https://openalex.org/keywords/virtual-community","display_name":"Virtual community","score":0.42911723256111145},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35565185546875},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.33600354194641113},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.30065515637397766},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2750498652458191},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.1947207748889923}],"concepts":[{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7282336950302124},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.6343008875846863},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6272470951080322},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.48427170515060425},{"id":"https://openalex.org/C2777756574","wikidata":"https://www.wikidata.org/wiki/Q210980","display_name":"Virtual community","level":3,"score":0.42911723256111145},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35565185546875},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33600354194641113},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.30065515637397766},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2750498652458191},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.1947207748889923},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10864415.2022.2076198","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2022.2076198","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":72,"referenced_works":["https://openalex.org/W143101749","https://openalex.org/W151790077","https://openalex.org/W607774195","https://openalex.org/W826176856","https://openalex.org/W1518852743","https://openalex.org/W1587141723","https://openalex.org/W1599970749","https://openalex.org/W1600250904","https://openalex.org/W1808506485","https://openalex.org/W1960512150","https://openalex.org/W1966910378","https://openalex.org/W1978081297","https://openalex.org/W1979081691","https://openalex.org/W1985305208","https://openalex.org/W1988632744","https://openalex.org/W2015406274","https://openalex.org/W2016945820","https://openalex.org/W2022158248","https://openalex.org/W2023926723","https://openalex.org/W2030552519","https://openalex.org/W2034164864","https://openalex.org/W2047031485","https://openalex.org/W2050909151","https://openalex.org/W2054950524","https://openalex.org/W2057080978","https://openalex.org/W2057245786","https://openalex.org/W2075472600","https://openalex.org/W2077675621","https://openalex.org/W2078300216","https://openalex.org/W2082769179","https://openalex.org/W2085528021","https://openalex.org/W2086739523","https://openalex.org/W2088988338","https://openalex.org/W2089402107","https://openalex.org/W2099141193","https://openalex.org/W2102435235","https://openalex.org/W2106181718","https://openalex.org/W2109091500","https://openalex.org/W2116136245","https://openalex.org/W2123709218","https://openalex.org/W2137906974","https://openalex.org/W2150587481","https://openalex.org/W2159289164","https://openalex.org/W2160449301","https://openalex.org/W2251883511","https://openalex.org/W2289589061","https://openalex.org/W2556607732","https://openalex.org/W2580680922","https://openalex.org/W2594864967","https://openalex.org/W2740288927","https://openalex.org/W2793654977","https://openalex.org/W2884657803","https://openalex.org/W2895509313","https://openalex.org/W2898506359","https://openalex.org/W2903523588","https://openalex.org/W2954253624","https://openalex.org/W2962304108","https://openalex.org/W2970615110","https://openalex.org/W2971403214","https://openalex.org/W3035265982","https://openalex.org/W3040472729","https://openalex.org/W3046408479","https://openalex.org/W3110267938","https://openalex.org/W3122316302","https://openalex.org/W3122497464","https://openalex.org/W3124360797","https://openalex.org/W3125774461","https://openalex.org/W4207014596","https://openalex.org/W4210702550","https://openalex.org/W4234993303","https://openalex.org/W4240963959","https://openalex.org/W4245961435"],"related_works":["https://openalex.org/W2199573659","https://openalex.org/W3093216617","https://openalex.org/W2900776393","https://openalex.org/W186397455","https://openalex.org/W4232218324","https://openalex.org/W32288159","https://openalex.org/W2013426801","https://openalex.org/W2082289850","https://openalex.org/W103359471","https://openalex.org/W1977736869"],"abstract_inverted_index":{"To":[0],"attract":[1],"a":[2,194,251],"stream":[3],"of":[4,46,68,89,159,168,200],"potential":[5],"clients":[6],"and":[7,30,42,57,72,77,94,106,126,136,185,209,215,268],"transform":[8],"them":[9],"into":[10],"competent":[11,252],"cloud":[12,17,174,240],"adopters":[13],"for":[14,183],"sustained":[15],"growth,":[16],"providers":[18],"(CPs)":[19],"sponsor":[20],"YouTube":[21,115],"virtual":[22,55,91],"communities":[23,227],"to":[24,150,219,238,257],"build":[25],"an":[26,178],"interactive":[27],"knowledge":[28,272],"base":[29],"manage":[31],"client":[32,253],"relationships.":[33],"This":[34,233],"study":[35],"investigates":[36],"both":[37,193],"the":[38,43,47,66,87,97,123,127,131,152,156,166,169,173,198,239,244,258,263],"long-":[39],"term":[40],"equilibrium":[41,125],"short-term":[44],"dynamics":[45,95,129],"relationships":[48,132,264],"between":[49,133,265],"social":[50,134,221,246,259,266],"exchanges":[51,62,135,267],"in":[52,172,202,207,249,271],"CP":[53,84,203],"sponsored":[54,114],"community":[56,92,116,145],"its":[58],"financial":[59,78,137,269],"performance.":[60],"Social":[61],"are":[63,100,117,217],"measured":[64,81],"with":[65,82,141,155,181],"number":[67],"unique":[69],"posters":[70],"(UP)":[71],"CP-posted":[73],"quality":[74],"content":[75],"(QC),":[76],"performance":[79,270],"is":[80,120],"quarterly":[83],"revenue.":[85],"With":[86],"advancement":[88],"CP-sponsored":[90],"structure":[93],"laying":[96],"foundation,":[98],"hypotheses":[99],"developed":[101,218],"from":[102,110],"multiple":[103],"theoretical":[104],"perspectives":[105],"time":[107],"series":[108],"data":[109],"Amazon":[111],"Web":[112],"Service":[113],"analyzed.":[118],"It":[119],"found":[121],"that":[122,147],"long-run":[124,153],"short-run":[128,157],"(of":[130],"performance)":[138],"sharply":[139],"contrast":[140],"each":[142],"other,":[143],"reminding":[144],"sponsors":[146],"they":[148],"need":[149],"balance":[151],"survival":[154],"success":[158],"their":[160,186,226],"communities.":[161],"Empirical":[162],"results":[163],"also":[164,256],"reveal":[165],"steepness":[167],"learning":[170],"curve":[171],"computing":[175,241],"industry":[176],"as":[177],"entry":[179],"barrier":[180],"implications":[182],"CPs":[184],"clients.":[187],"Further,":[188],"based":[189],"on":[190,205,243],"empirical":[191],"findings,":[192],"stage":[195],"model":[196],"(about":[197],"impact":[199],"increase":[201,206],"revenue":[204],"UP)":[208],"feedback":[210],"loops":[211],"(among":[212],"participation,":[213],"content,":[214],"value)":[216],"help":[220],"media":[222,247,260],"management":[223],"visualize":[224],"how":[225],"may":[228],"dynamically":[229],"evolve":[230],"over":[231],"time.":[232],"paper":[234],"contributes":[235],"not":[236],"only":[237],"literature":[242,261],"role":[245],"plays":[248],"developing":[250],"base,":[254],"but":[255],"regarding":[262],"intensive":[273],"industries.":[274]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2}],"updated_date":"2026-05-29T09:21:14.243279","created_date":"2025-10-10T00:00:00"}
