{"id":"https://openalex.org/W4212919877","doi":"https://doi.org/10.1080/10864415.2021.2010005","title":"User Motivation in Application Abandonment: A Four-Drives Model","display_name":"User Motivation in Application Abandonment: A Four-Drives Model","publication_year":2022,"publication_date":"2022-01-02","ids":{"openalex":"https://openalex.org/W4212919877","doi":"https://doi.org/10.1080/10864415.2021.2010005"},"language":"en","primary_location":{"id":"doi:10.1080/10864415.2021.2010005","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2021.2010005","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://cris.maastrichtuniversity.nl/en/publications/1cbdfaee-ce1e-470b-88ae-1e714074ccf5","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065892530","display_name":"Brent Furneaux","orcid":"https://orcid.org/0000-0003-4961-7290"},"institutions":[{"id":"https://openalex.org/I4210153001","display_name":"North-West State Technical University","ror":"https://ror.org/04dm8yx03","country_code":"RU","type":"education","lineage":["https://openalex.org/I4210153001"]}],"countries":["RU"],"is_corresponding":true,"raw_author_name":"Brent Furneaux","raw_affiliation_strings":["Correspondencebrentf@uwindsor.ca"],"raw_orcid":"https://orcid.org/0000-0003-4961-7290","affiliations":[{"raw_affiliation_string":"Correspondencebrentf@uwindsor.ca","institution_ids":["https://openalex.org/I4210153001"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079229629","display_name":"Lars Rieser","orcid":"https://orcid.org/0000-0003-3621-4011"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Lars Rieser","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5065892530"],"corresponding_institution_ids":["https://openalex.org/I4210153001"],"apc_list":null,"apc_paid":null,"fwci":1.8576,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.90918182,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"26","issue":"1","first_page":"49","last_page":"89"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9793000221252441,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/abandonment","display_name":"Abandonment (legal)","score":0.9805717468261719},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6674811244010925},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5394632816314697},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5001983642578125},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.41476690769195557},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3370686173439026},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12922775745391846}],"concepts":[{"id":"https://openalex.org/C2779816988","wikidata":"https://www.wikidata.org/wiki/Q305418","display_name":"Abandonment (legal)","level":2,"score":0.9805717468261719},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6674811244010925},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5394632816314697},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5001983642578125},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.41476690769195557},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3370686173439026},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12922775745391846},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10864415.2021.2010005","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2021.2010005","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},{"id":"pmh:oai:cris.maastrichtuniversity.nl:openaire/1cbdfaee-ce1e-470b-88ae-1e714074ccf5","is_oa":true,"landing_page_url":"https://cris.maastrichtuniversity.nl/en/publications/1cbdfaee-ce1e-470b-88ae-1e714074ccf5","pdf_url":null,"source":{"id":"https://openalex.org/S4306402616","display_name":"Research Publications (Maastricht University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I34352273","host_organization_name":"Maastricht University","host_organization_lineage":["https://openalex.org/I34352273"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Furneaux, B & Rieser, L 2022, 'User Motivation in Application Abandonment: A Four-Drives Model', International Journal of Electronic Commerce, vol. 26, no. 1, pp. 49-89. https://doi.org/10.1080/10864415.2021.2010005","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:oai:cris.maastrichtuniversity.nl:openaire/1cbdfaee-ce1e-470b-88ae-1e714074ccf5","is_oa":true,"landing_page_url":"https://cris.maastrichtuniversity.nl/en/publications/1cbdfaee-ce1e-470b-88ae-1e714074ccf5","pdf_url":null,"source":{"id":"https://openalex.org/S4306402616","display_name":"Research Publications (Maastricht University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I34352273","host_organization_name":"Maastricht University","host_organization_lineage":["https://openalex.org/I34352273"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Furneaux, B & Rieser, L 2022, 'User Motivation in Application Abandonment: A Four-Drives Model', International Journal of Electronic Commerce, vol. 26, no. 1, pp. 49-89. https://doi.org/10.1080/10864415.2021.2010005","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/15","score":0.41999998688697815,"display_name":"Life in Land"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":93,"referenced_works":["https://openalex.org/W54849159","https://openalex.org/W104754383","https://openalex.org/W280639755","https://openalex.org/W1525576565","https://openalex.org/W1536224202","https://openalex.org/W1544261335","https://openalex.org/W1559269151","https://openalex.org/W1564333414","https://openalex.org/W1598034510","https://openalex.org/W1745158165","https://openalex.org/W1758491991","https://openalex.org/W1784508978","https://openalex.org/W1791587663","https://openalex.org/W1827928029","https://openalex.org/W1903059041","https://openalex.org/W2000378613","https://openalex.org/W2005013746","https://openalex.org/W2006397401","https://openalex.org/W2015518777","https://openalex.org/W2021662554","https://openalex.org/W2038818711","https://openalex.org/W2047925987","https://openalex.org/W2052823171","https://openalex.org/W2064259223","https://openalex.org/W2077366906","https://openalex.org/W2082209012","https://openalex.org/W2082368100","https://openalex.org/W2085375238","https://openalex.org/W2085975509","https://openalex.org/W2090141200","https://openalex.org/W2091631293","https://openalex.org/W2092396589","https://openalex.org/W2096964374","https://openalex.org/W2098226054","https://openalex.org/W2100379340","https://openalex.org/W2110506823","https://openalex.org/W2113925957","https://openalex.org/W2119681300","https://openalex.org/W2120115642","https://openalex.org/W2124564383","https://openalex.org/W2125133503","https://openalex.org/W2125776938","https://openalex.org/W2125833000","https://openalex.org/W2138317904","https://openalex.org/W2142934037","https://openalex.org/W2143625851","https://openalex.org/W2146205734","https://openalex.org/W2147453867","https://openalex.org/W2150281452","https://openalex.org/W2150845173","https://openalex.org/W2151278753","https://openalex.org/W2154423338","https://openalex.org/W2160594261","https://openalex.org/W2165291332","https://openalex.org/W2167596930","https://openalex.org/W2239006170","https://openalex.org/W2283115289","https://openalex.org/W2292734899","https://openalex.org/W2345803170","https://openalex.org/W2472104287","https://openalex.org/W2526204220","https://openalex.org/W2584907827","https://openalex.org/W2603982726","https://openalex.org/W2605784893","https://openalex.org/W2607001381","https://openalex.org/W2607047653","https://openalex.org/W2739904528","https://openalex.org/W2759624413","https://openalex.org/W2768043511","https://openalex.org/W2769633193","https://openalex.org/W2794745115","https://openalex.org/W2884950514","https://openalex.org/W2902225836","https://openalex.org/W2916627835","https://openalex.org/W2945259108","https://openalex.org/W2963242953","https://openalex.org/W2968444726","https://openalex.org/W2975300118","https://openalex.org/W2982772165","https://openalex.org/W3006256691","https://openalex.org/W3007423296","https://openalex.org/W3035546330","https://openalex.org/W3121414666","https://openalex.org/W3122000667","https://openalex.org/W3123759571","https://openalex.org/W3124505347","https://openalex.org/W3125976894","https://openalex.org/W3144052228","https://openalex.org/W4234042746","https://openalex.org/W4234251954","https://openalex.org/W4235901657","https://openalex.org/W4298140396","https://openalex.org/W4299595678"],"related_works":["https://openalex.org/W4386146682","https://openalex.org/W3153198126","https://openalex.org/W2966093180","https://openalex.org/W2379609820","https://openalex.org/W658063761","https://openalex.org/W586688190","https://openalex.org/W4233931058","https://openalex.org/W2397133026","https://openalex.org/W2607722507","https://openalex.org/W4255285449"],"abstract_inverted_index":{"Abandonment":[0],"of":[1,9,18,50,60,73,98,127,150],"software":[2,23,61],"applications":[3,40],"can":[4],"result":[5],"in":[6,91],"significant":[7,122],"loses":[8],"organizational":[10],"resources":[11],"while":[12],"also":[13],"undermining":[14],"the":[15,46,54,70,125,148],"continued":[16],"success":[17],"application":[19,35,128,137,140,151],"developers,":[20],"vendors,":[21],"and":[22,53,57,81,108,114,116,139],"support":[24],"ecosystems.":[25],"Relatively":[26],"little":[27],"attention,":[28],"however,":[29],"has":[30],"been":[31,42],"directed":[32],"toward":[33],"understanding":[34],"abandonment":[36,52,79],"that":[37,102],"occurs":[38],"after":[39],"have":[41,121],"successfully":[43],"adopted,":[44],"despite":[45],"potentially":[47],"far-reaching":[48],"implications":[49,123],"such":[51],"growing":[55],"economic":[56],"social":[58],"importance":[59],"applications.":[62],"We":[63],"therefore":[64],"developed":[65],"a":[66,92],"framework":[67,90],"based":[68],"on":[69],"four-drives":[71],"model":[72],"motivation":[74],"to":[75,86,105,145],"better":[76],"understand":[77],"postadoption":[78],"decisions":[80],"conducted":[82],"an":[83],"archival":[84],"study":[85,100],"test":[87],"our":[88],"proposed":[89],"hedonically":[93],"oriented":[94],"personal-use":[95],"context.":[96],"Results":[97],"this":[99],"suggest":[101],"individual":[103],"motivations":[104],"acquire":[106],"status":[107],"experience,":[109],"bond":[110],"with":[111],"others,":[112],"comprehend":[113],"grow,":[115],"defend":[117],"their":[118],"efforts":[119],"all":[120,143],"for":[124],"likelihood":[126,149],"abandonment.":[129,152],"Specifically,":[130],"application-related":[131],"use":[132],"activity,":[133],"in-application":[134],"user":[135],"interaction,":[136],"complexity,":[138],"commitments":[141],"were":[142],"found":[144],"significantly":[146],"diminish":[147]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
