{"id":"https://openalex.org/W3092162112","doi":"https://doi.org/10.1080/10864415.2020.1806468","title":"Differences in Mobile and Nonmobile Reviews: The Role of Perceived Costs in Review-Posting","display_name":"Differences in Mobile and Nonmobile Reviews: The Role of Perceived Costs in Review-Posting","publication_year":2020,"publication_date":"2020-10-01","ids":{"openalex":"https://openalex.org/W3092162112","doi":"https://doi.org/10.1080/10864415.2020.1806468","mag":"3092162112"},"language":"en","primary_location":{"id":"doi:10.1080/10864415.2020.1806468","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2020.1806468","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100416702","display_name":"Jong Min Kim","orcid":"https://orcid.org/0000-0002-0037-2117"},"institutions":[{"id":"https://openalex.org/I4210153668","display_name":"Wenzhou-Kean University","ror":"https://ror.org/05609xa16","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210153668"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jong Min Kim","raw_affiliation_strings":["College of Business and Public Management, Wenzhou-Kean University, Wenzhou, Zhejiang Province, China"],"affiliations":[{"raw_affiliation_string":"College of Business and Public Management, Wenzhou-Kean University, Wenzhou, Zhejiang Province, China","institution_ids":["https://openalex.org/I4210153668"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022778908","display_name":"Jeongsoo Han","orcid":"https://orcid.org/0000-0003-2869-9100"},"institutions":[{"id":"https://openalex.org/I4210144355","display_name":"Middlesex University Dubai","ror":"https://ror.org/04r2x0j90","country_code":"AE","type":"education","lineage":["https://openalex.org/I4210144355"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Jeongsoo Han","raw_affiliation_strings":["Business School, Middlesex University Dubai, Dubai Knowledge Park, Dubai, UAE"],"affiliations":[{"raw_affiliation_string":"Business School, Middlesex University Dubai, Dubai Knowledge Park, Dubai, UAE","institution_ids":["https://openalex.org/I4210144355"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037352773","display_name":"Mina Jun","orcid":"https://orcid.org/0000-0002-5424-8859"},"institutions":[{"id":"https://openalex.org/I31766871","display_name":"Sookmyung Women's University","ror":"https://ror.org/00vvvt117","country_code":"KR","type":"education","lineage":["https://openalex.org/I31766871"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Mina Jun","raw_affiliation_strings":["Division of Business Administration, Sookmyung Women\u2019s University, Seoul, South Korea","Division of Business Administration, Sookmyung Women's University, Seoul, South Korea"],"affiliations":[{"raw_affiliation_string":"Division of Business Administration, Sookmyung Women\u2019s University, Seoul, South Korea","institution_ids":["https://openalex.org/I31766871"]},{"raw_affiliation_string":"Division of Business Administration, Sookmyung Women's University, Seoul, South Korea","institution_ids":["https://openalex.org/I31766871"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5022778908"],"corresponding_institution_ids":["https://openalex.org/I4210144355"],"apc_list":null,"apc_paid":null,"fwci":7.6732,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.97310193,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"24","issue":"4","first_page":"450","last_page":"473"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9894000291824341,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.6092971563339233},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.4992215633392334},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.45724937319755554},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4244532287120819},{"id":"https://openalex.org/keywords/empirical-evidence","display_name":"Empirical evidence","score":0.41727590560913086},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.40316522121429443},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3763106167316437},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.33585524559020996},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.13012388348579407}],"concepts":[{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.6092971563339233},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.4992215633392334},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.45724937319755554},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4244532287120819},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.41727590560913086},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40316522121429443},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3763106167316437},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.33585524559020996},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13012388348579407},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10864415.2020.1806468","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2020.1806468","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},{"id":"pmh:oai:eprints.mdx.ac.uk:31190","is_oa":false,"landing_page_url":"https://eprints.mdx.ac.uk/31190/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400025","display_name":"Middlesex University Research Repository (Middlesex University Of London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I60488453","host_organization_name":"Middlesex University","host_organization_lineage":["https://openalex.org/I60488453"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":82,"referenced_works":["https://openalex.org/W1483323320","https://openalex.org/W1545970977","https://openalex.org/W1554374114","https://openalex.org/W1641980848","https://openalex.org/W1945571368","https://openalex.org/W1977218713","https://openalex.org/W1982645820","https://openalex.org/W1983312969","https://openalex.org/W1988907899","https://openalex.org/W1991876998","https://openalex.org/W1996538871","https://openalex.org/W2000934324","https://openalex.org/W2002062072","https://openalex.org/W2002725950","https://openalex.org/W2006642624","https://openalex.org/W2007851141","https://openalex.org/W2012662675","https://openalex.org/W2013995948","https://openalex.org/W2019457931","https://openalex.org/W2021662020","https://openalex.org/W2023436750","https://openalex.org/W2025874109","https://openalex.org/W2028538363","https://openalex.org/W2038403654","https://openalex.org/W2046828035","https://openalex.org/W2048527523","https://openalex.org/W2062337042","https://openalex.org/W2066914810","https://openalex.org/W2068509181","https://openalex.org/W2072513866","https://openalex.org/W2076309946","https://openalex.org/W2077937580","https://openalex.org/W2085123588","https://openalex.org/W2089457241","https://openalex.org/W2099307599","https://openalex.org/W2108038333","https://openalex.org/W2116096794","https://openalex.org/W2116669434","https://openalex.org/W2118209120","https://openalex.org/W2119233164","https://openalex.org/W2125032052","https://openalex.org/W2130416261","https://openalex.org/W2132534623","https://openalex.org/W2134049161","https://openalex.org/W2141708418","https://openalex.org/W2148704041","https://openalex.org/W2150291618","https://openalex.org/W2157906015","https://openalex.org/W2168997347","https://openalex.org/W2189385236","https://openalex.org/W2229197100","https://openalex.org/W2322324549","https://openalex.org/W2341797178","https://openalex.org/W2480734034","https://openalex.org/W2527273028","https://openalex.org/W2530539196","https://openalex.org/W2557711433","https://openalex.org/W2753559462","https://openalex.org/W2758912853","https://openalex.org/W2759179367","https://openalex.org/W2789638849","https://openalex.org/W2891017775","https://openalex.org/W2911227146","https://openalex.org/W2951112740","https://openalex.org/W2974186078","https://openalex.org/W2974628780","https://openalex.org/W2996994721","https://openalex.org/W2998674998","https://openalex.org/W3009165659","https://openalex.org/W3121396323","https://openalex.org/W3122614398","https://openalex.org/W3122724846","https://openalex.org/W3122952517","https://openalex.org/W3123252799","https://openalex.org/W3123382158","https://openalex.org/W3124247817","https://openalex.org/W3124686198","https://openalex.org/W3125189097","https://openalex.org/W3147795728","https://openalex.org/W4234939387","https://openalex.org/W4244151341","https://openalex.org/W4246891811"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2049133647","https://openalex.org/W2023277482","https://openalex.org/W2323000064","https://openalex.org/W2132333037","https://openalex.org/W2982970704","https://openalex.org/W4205557953","https://openalex.org/W1999865470","https://openalex.org/W2944145981"],"abstract_inverted_index":{"This":[0,106],"study":[1,107],"investigates":[2],"how":[3,113],"the":[4,16,44,66,97,114,120,133],"characteristics":[5,17],"of":[6,18,29,47,69,77,116,148],"mobile":[7,19,54,104,117],"devices":[8,20,55],"influence":[9],"consumer":[10],"review-posting":[11,25,101,134,165],"behavior.":[12],"We":[13],"propose":[14],"that":[15,43,76,89],"affect":[21],"a":[22],"consumer\u2019s":[23],"perceived":[24,100,131,164],"cost":[26,102],"in":[27,99,146,162],"terms":[28,147],"time":[30],"and":[31,50,124],"cognitive":[32],"effort.":[33],"Our":[34,81,136],"empirical":[35,91],"analysis,":[36],"using":[37,84],"field":[38],"data":[39],"from":[40],"Booking.com,":[41],"shows":[42],"relative":[45],"ratio":[46,68],"extremely":[48,70,78],"positive":[49,79],"negative":[51,71],"reviews":[52,72,158],"via":[53,103],"is":[56,73,130],"significantly":[57],"higher":[58],"than":[59,75],"those":[60],"through":[61],"nonmobile":[62],"devices.":[63,105],"Of":[64],"interest,":[65],"increased":[67],"smaller":[74],"reviews.":[80],"subsequent":[82],"analyses,":[83],"three":[85],"experimental":[86],"studies,":[87],"reveal":[88],"our":[90],"findings":[92,137],"can":[93],"be":[94],"explained":[95],"by":[96,111],"changes":[98,161],"provides":[108],"theoretical":[109],"implications":[110],"demonstrating":[112],"development":[115],"technology":[118],"influences":[119],"review":[121],"rating":[122],"extremity":[123],"revealing":[125],"its":[126],"underlying":[127],"mechanism,":[128],"which":[129],"as":[132],"cost.":[135],"also":[138],"provide":[139],"useful":[140],"managerial":[141],"insights":[142],"for":[143],"e-commerce":[144],"companies":[145],"building":[149],"an":[150],"effective":[151],"strategy":[152],"to":[153,156],"encourage":[154],"consumers":[155],"post":[157],"based":[159],"on":[160],"consumers\u2019":[163],"costs.":[166]},"counts_by_year":[{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
