{"id":"https://openalex.org/W2462133661","doi":"https://doi.org/10.1080/10864415.2016.1171977","title":"The Impact of Individual and Organizational Reputation on Physicians\u2019 Appointments Online","display_name":"The Impact of Individual and Organizational Reputation on Physicians\u2019 Appointments Online","publication_year":2016,"publication_date":"2016-06-20","ids":{"openalex":"https://openalex.org/W2462133661","doi":"https://doi.org/10.1080/10864415.2016.1171977","mag":"2462133661"},"language":"en","primary_location":{"id":"doi:10.1080/10864415.2016.1171977","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2016.1171977","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100338863","display_name":"Xiaoxiao Liu","orcid":"https://orcid.org/0000-0001-5240-7935"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Xiaoxiao Liu","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011171941","display_name":"Xitong Guo","orcid":"https://orcid.org/0000-0002-9569-0299"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xitong Guo","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002206693","display_name":"Hong Wu","orcid":"https://orcid.org/0000-0002-9424-6022"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Hong Wu","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086014664","display_name":"Tianshi Wu","orcid":"https://orcid.org/0000-0001-8221-2258"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tianshi Wu","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5100338863"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":17.2153,"has_fulltext":false,"cited_by_count":174,"citation_normalized_percentile":{"value":0.98832204,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"20","issue":"4","first_page":"551","last_page":"577"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.996399998664856,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14356","display_name":"Organizational Leadership and Management Strategies","score":0.9796000123023987,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.7414354681968689},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.40209633111953735},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3968449532985687},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3904361128807068},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.37593936920166016},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3701220154762268},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3661113381385803},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2500408887863159},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10342088341712952}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.7414354681968689},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40209633111953735},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3968449532985687},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3904361128807068},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37593936920166016},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3701220154762268},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3661113381385803},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2500408887863159},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10342088341712952},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10864415.2016.1171977","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2016.1171977","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G4330887596","display_name":null,"funder_award_id":"71531007","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G4388085544","display_name":null,"funder_award_id":"71471049","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G5592636895","display_name":null,"funder_award_id":"71471048","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G6976349435","display_name":null,"funder_award_id":"71101037","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G969348912","display_name":null,"funder_award_id":"71401046","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W99478053","https://openalex.org/W238825706","https://openalex.org/W581589144","https://openalex.org/W598657257","https://openalex.org/W1517701247","https://openalex.org/W1816401545","https://openalex.org/W1887819992","https://openalex.org/W1965167956","https://openalex.org/W1976016626","https://openalex.org/W1979032294","https://openalex.org/W1982842010","https://openalex.org/W1988917059","https://openalex.org/W1992061418","https://openalex.org/W1992225032","https://openalex.org/W2002722695","https://openalex.org/W2002725950","https://openalex.org/W2011404000","https://openalex.org/W2011596968","https://openalex.org/W2011659350","https://openalex.org/W2012723183","https://openalex.org/W2013712095","https://openalex.org/W2017687165","https://openalex.org/W2020958128","https://openalex.org/W2026738440","https://openalex.org/W2029186508","https://openalex.org/W2029522813","https://openalex.org/W2030981093","https://openalex.org/W2033971030","https://openalex.org/W2037556634","https://openalex.org/W2038461767","https://openalex.org/W2048876447","https://openalex.org/W2052645543","https://openalex.org/W2054992628","https://openalex.org/W2060146672","https://openalex.org/W2072513238","https://openalex.org/W2088983385","https://openalex.org/W2100199751","https://openalex.org/W2102045068","https://openalex.org/W2112256230","https://openalex.org/W2116070274","https://openalex.org/W2121719057","https://openalex.org/W2133190165","https://openalex.org/W2144816153","https://openalex.org/W2156109180","https://openalex.org/W2158672897","https://openalex.org/W2166140580","https://openalex.org/W2167795869","https://openalex.org/W2324392187","https://openalex.org/W2489852417","https://openalex.org/W2502320398","https://openalex.org/W2742345083","https://openalex.org/W3122657203","https://openalex.org/W3122705134","https://openalex.org/W3122724846","https://openalex.org/W3123091093","https://openalex.org/W4383956319"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4392337488","https://openalex.org/W2102271161","https://openalex.org/W4313425421","https://openalex.org/W4388714791","https://openalex.org/W2361883455","https://openalex.org/W2952832228","https://openalex.org/W2909324362","https://openalex.org/W2372868951","https://openalex.org/W570712888"],"abstract_inverted_index":{"Insufficient":[0],"research":[1,23],"exists":[2],"on":[3,21,24],"the":[4,15,50,73,91,97,101,111,126,131,139,145,150,157,170],"impact":[5],"of":[6,36,52,75,96,133,141,159,167],"reputation":[7,34,95,109,116,129,136,148,155,168],"in":[8,39,58,99,121,137,182],"online":[9,40,61,86,94,135,147],"health-care":[10,41,62],"market":[11,42,63],"communities,":[12],"especially":[13],"from":[14,55],"multilevel":[16,31],"and":[17,26,32,85,93,117,156,169,173],"cross-level":[18,33],"perspectives.":[19],"Based":[20],"prior":[22],"individual":[25,83],"organizational":[27,108],"reputation,":[28],"we":[29,48],"hypothesize":[30],"determinants":[35],"physicians\u2019":[37,76,134,142,153],"performance":[38],"communities.":[43],"Using":[44],"hierarchical":[45],"linear":[46],"modeling,":[47],"analyzed":[49],"data":[51],"47,182":[53],"physicians":[54,102,176],"660":[56],"hospitals":[57],"a":[59,118,123],"Chinese":[60],"community":[64],"to":[65,164],"test":[66],"our":[67],"hypotheses.":[68],"Our":[69,161],"results":[70],"suggest":[71],"that":[72,107,125,179],"number":[74,140,158],"appointments":[77],"is":[78],"positively":[79],"associated":[80],"with":[81,177],"their":[82,185],"offline":[84,92,128,154],"reputations,":[87],"as":[88,90],"well":[89],"hospital":[98],"which":[100],"work.":[103],"We":[104],"also":[105,174],"find":[106],"moderates":[110],"relationship":[112,151],"between":[113,152],"an":[114],"individual\u2019s":[115],"physician\u2019s":[119],"performance,":[120],"such":[122],"way":[124],"hospital\u2019s":[127,146],"increases":[130],"importance":[132],"promoting":[138],"appointments.":[143,160],"However,":[144],"enhances":[149],"study":[162],"contributes":[163],"existing":[165],"theories":[166],"signaling":[171],"theory,":[172],"provides":[175],"guidelines":[178],"support":[180],"them":[181],"effectively":[183],"improving":[184],"performance.":[186]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":18},{"year":2024,"cited_by_count":27},{"year":2023,"cited_by_count":25},{"year":2022,"cited_by_count":39},{"year":2021,"cited_by_count":15},{"year":2020,"cited_by_count":16},{"year":2019,"cited_by_count":17},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1}],"updated_date":"2026-05-13T08:25:38.343686","created_date":"2025-10-10T00:00:00"}