{"id":"https://openalex.org/W2295106313","doi":"https://doi.org/10.1080/10864415.2016.1087828","title":"What Drives Trust Transfer? The Moderating Roles of Seller-Specific and General Institutional Mechanisms","display_name":"What Drives Trust Transfer? The Moderating Roles of Seller-Specific and General Institutional Mechanisms","publication_year":2015,"publication_date":"2015-11-30","ids":{"openalex":"https://openalex.org/W2295106313","doi":"https://doi.org/10.1080/10864415.2016.1087828","mag":"2295106313"},"language":"en","primary_location":{"id":"doi:10.1080/10864415.2016.1087828","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2016.1087828","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://scholars.cityu.edu.hk/en/publications/what-drives-trust-transfer-the-moderating-roles-of-seller-specifi","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083694318","display_name":"Xiayu Chen","orcid":"https://orcid.org/0000-0002-2318-9921"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xiayu Chen","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079178505","display_name":"Qian Huang","orcid":"https://orcid.org/0000-0001-5625-0402"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qian Huang","raw_affiliation_strings":["School of Management, University of Science and Technology of China (USTC)","View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China (USTC)","institution_ids":["https://openalex.org/I126520041"]},{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006120288","display_name":"Robert M. Davison","orcid":"https://orcid.org/0000-0002-7243-3521"},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Robert M. Davison","raw_affiliation_strings":["City University of Hong Kong","View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"City University of Hong Kong","institution_ids":["https://openalex.org/I168719708"]},{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030749617","display_name":"Zhongsheng Hua","orcid":"https://orcid.org/0000-0002-5215-1316"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zhongsheng Hua","raw_affiliation_strings":["School of Management at Zhejiang University","View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management at Zhejiang University","institution_ids":[]},{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":14.0687,"has_fulltext":true,"cited_by_count":156,"citation_normalized_percentile":{"value":0.98387273,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"20","issue":"2","first_page":"261","last_page":"289"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9933000206947327,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7218339443206787},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.672702431678772},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5344528555870056},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4703766703605652},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.44917577505111694},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33447521924972534},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2380771040916443}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7218339443206787},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.672702431678772},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5344528555870056},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4703766703605652},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.44917577505111694},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33447521924972534},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2380771040916443},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/10864415.2016.1087828","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10864415.2016.1087828","pdf_url":null,"source":{"id":"https://openalex.org/S18436875","display_name":"International Journal of Electronic Commerce","issn_l":"1086-4415","issn":["1086-4415","1557-9301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Commerce","raw_type":"journal-article"},{"is_oa":true,"landing_page_url":"https://scholars.cityu.edu.hk/en/publications/what-drives-trust-transfer-the-moderating-roles-of-seller-specifi","pdf_url":null,"source":{"id":"https://openalex.org/S7407055387","display_name":"CityU Scholars","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":null},{"id":"pmh:oai:pure.atira.dk:publications/ba4e6c44-c503-4273-baac-23c09f45199c","is_oa":true,"landing_page_url":"https://scholars.cityu.edu.hk/en/publications/ba4e6c44-c503-4273-baac-23c09f45199c","pdf_url":"https://scholars.cityu.edu.hk/files/170349793/7135285.pdf","source":{"id":"https://openalex.org/S7407055387","display_name":"CityU Scholars","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Chen, X, Huang, Q, Davison, R M & Hua, Z 2016, 'What Drives Trust Transfer? The Moderating Roles of Seller-Specific and General Institutional Mechanisms', International Journal of Electronic Commerce, vol. 20, no. 2, pp. 261-289. https://doi.org/10.1080/10864415.2016.1087828","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"is_oa":true,"landing_page_url":"https://scholars.cityu.edu.hk/en/publications/what-drives-trust-transfer-the-moderating-roles-of-seller-specifi","pdf_url":null,"source":{"id":"https://openalex.org/S7407055387","display_name":"CityU Scholars","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":null},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":87,"referenced_works":["https://openalex.org/W9715319","https://openalex.org/W1574235309","https://openalex.org/W1597676647","https://openalex.org/W1681855131","https://openalex.org/W1721421031","https://openalex.org/W1821066201","https://openalex.org/W1967542164","https://openalex.org/W1971440513","https://openalex.org/W1972903596","https://openalex.org/W1986472605","https://openalex.org/W1987258130","https://openalex.org/W1990540599","https://openalex.org/W1992490637","https://openalex.org/W1999619038","https://openalex.org/W2008446566","https://openalex.org/W2009290517","https://openalex.org/W2012172718","https://openalex.org/W2013192580","https://openalex.org/W2017566884","https://openalex.org/W2018971664","https://openalex.org/W2020193641","https://openalex.org/W2028885942","https://openalex.org/W2029337151","https://openalex.org/W2030424346","https://openalex.org/W2030483771","https://openalex.org/W2032167823","https://openalex.org/W2036807896","https://openalex.org/W2037086452","https://openalex.org/W2044836983","https://openalex.org/W2052645543","https://openalex.org/W2053015694","https://openalex.org/W2058418786","https://openalex.org/W2061650887","https://openalex.org/W2062710857","https://openalex.org/W2066788670","https://openalex.org/W2067594810","https://openalex.org/W2068731002","https://openalex.org/W2068933511","https://openalex.org/W2069630233","https://openalex.org/W2071098848","https://openalex.org/W2075642635","https://openalex.org/W2076803565","https://openalex.org/W2093336754","https://openalex.org/W2110078189","https://openalex.org/W2112559997","https://openalex.org/W2112976112","https://openalex.org/W2114683899","https://openalex.org/W2115747715","https://openalex.org/W2115981184","https://openalex.org/W2117826245","https://openalex.org/W2118502934","https://openalex.org/W2120789618","https://openalex.org/W2123534889","https://openalex.org/W2125326971","https://openalex.org/W2127450621","https://openalex.org/W2135870748","https://openalex.org/W2140992710","https://openalex.org/W2141147872","https://openalex.org/W2142175015","https://openalex.org/W2143242709","https://openalex.org/W2146073395","https://openalex.org/W2151845630","https://openalex.org/W2160348997","https://openalex.org/W2164206328","https://openalex.org/W2164806821","https://openalex.org/W2166140580","https://openalex.org/W2170312589","https://openalex.org/W2179200719","https://openalex.org/W2282369354","https://openalex.org/W2314045446","https://openalex.org/W2768557931","https://openalex.org/W2797247465","https://openalex.org/W3121659628","https://openalex.org/W3122287309","https://openalex.org/W3125738729","https://openalex.org/W3125930628","https://openalex.org/W3126055879","https://openalex.org/W3126094737","https://openalex.org/W3149048782","https://openalex.org/W4233763220","https://openalex.org/W4234414578","https://openalex.org/W4239368392","https://openalex.org/W4248074997","https://openalex.org/W4248588746","https://openalex.org/W4292811746","https://openalex.org/W4299601558","https://openalex.org/W4300987477"],"related_works":["https://openalex.org/W2351217280","https://openalex.org/W2086836292","https://openalex.org/W2354083748","https://openalex.org/W2560936962","https://openalex.org/W2357949222","https://openalex.org/W2788727012","https://openalex.org/W2338005294","https://openalex.org/W2954733677","https://openalex.org/W2354586961","https://openalex.org/W3147953672"],"abstract_inverted_index":{"Trust":[0],"transfer":[1,166,181],"theory":[2,167],"posits":[3],"that":[4,61,110,192],"trust":[5,35,50,165,180,198],"can":[6,36],"be":[7,37],"transferred":[8],"from":[9,101],"the":[10,14,22,30,41,49,63,91,126,136,146,155,179,189],"selling":[11],"platform":[12,185],"to":[13,47,73,200,209],"sellers":[15],"and":[16,68,86,130,140,150,159,172,187,205],"has":[17,28],"been":[18],"widely":[19],"applied":[20],"in":[21,71,207],"e-commerce":[23,82],"environment.":[24],"However,":[25],"prior":[26],"research":[27],"overlooked":[29],"boundary":[31],"conditions":[32],"under":[33],"which":[34],"transferred.":[38],"Understanding":[39],"of":[40,81,90,97,203],"general":[42],"institutional":[43,83],"mechanisms":[44,84],"is":[45],"necessary":[46],"ensure":[48],"environment":[51],"underlying":[52],"e-commerce.":[53],"The":[54],"present":[55],"study":[56],"identifies":[57],"two":[58],"key":[59],"moderators":[60],"affect":[62],"relationships":[64],"between":[65,128,138,148,157],"trust-in-platform,":[66],"trust-in-seller,":[67,131],"purchase":[69,119,141,160],"intention":[70],"consumer":[72,74],"(C2C)":[75],"online":[76,99],"shopping":[77],"contexts:":[78],"perceived":[79,87],"effectiveness":[80],"(PEEIM)":[85],"website":[88],"quality":[89],"seller":[92],"(PWQS).":[93],"Using":[94],"a":[95],"sample":[96],"294":[98],"buyers":[100],"TaoBao":[102],"(a":[103],"major":[104],"Chinese":[105],"C2C":[106,184],"portal),":[107],"we":[108],"find":[109],"trust-in-platform":[111,129,149],"positively":[112,117,134,144],"affects":[113],"trust-in-seller;":[114],"meanwhile,":[115],"trust-in-seller":[116,139,151,158],"influences":[118],"intention.":[120,142,161],"In":[121],"addition,":[122],"PEEIM":[123,171,204],"negatively":[124,153],"moderates":[125,135,145,154],"relationship":[127,137,147,156],"whereas":[132],"it":[133],"PWQS":[143,173,206],"but":[152],"Our":[162],"findings":[163,190],"complement":[164],"by":[168],"demonstrating":[169],"how":[170],"have":[174],"different":[175,201],"moderating":[176],"effects":[177],"on":[178],"process.":[182],"For":[183],"providers":[186],"sellers,":[188],"suggest":[191],"they":[193],"should":[194],"strategically":[195],"build":[196],"buyers\u2019":[197,211],"according":[199],"levels":[202],"order":[208],"promote":[210],"purchasing":[212],"behavior.":[213]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":21},{"year":2023,"cited_by_count":17},{"year":2022,"cited_by_count":20},{"year":2021,"cited_by_count":20},{"year":2020,"cited_by_count":21},{"year":2019,"cited_by_count":20},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":6}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-09-08T00:00:00"}
