{"id":"https://openalex.org/W2064589884","doi":"https://doi.org/10.1080/10580530801941496","title":"Continental Airlines Continues to Soar with Business Intelligence","display_name":"Continental Airlines Continues to Soar with Business Intelligence","publication_year":2008,"publication_date":"2008-03-28","ids":{"openalex":"https://openalex.org/W2064589884","doi":"https://doi.org/10.1080/10580530801941496","mag":"2064589884"},"language":"en","primary_location":{"id":"doi:10.1080/10580530801941496","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10580530801941496","pdf_url":null,"source":{"id":"https://openalex.org/S124504522","display_name":"Information Systems Management","issn_l":"1058-0530","issn":["1058-0530","1934-8703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082453202","display_name":"Barbara H. Wixom","orcid":null},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Barbara H. Wixom","raw_affiliation_strings":["McIntire School of Commerce , University of Virginia , Charlottesville, Virginia, USA","McIntire School of Commerce, University of Virginia , Charlottesville, Virginia, USA"],"affiliations":[{"raw_affiliation_string":"McIntire School of Commerce , University of Virginia , Charlottesville, Virginia, USA","institution_ids":["https://openalex.org/I51556381"]},{"raw_affiliation_string":"McIntire School of Commerce, University of Virginia , Charlottesville, Virginia, USA","institution_ids":["https://openalex.org/I51556381"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109046509","display_name":"Hugh J. Watson","orcid":"https://orcid.org/0000-0001-5513-7133"},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Hugh J. Watson","raw_affiliation_strings":["Terry College of Business , University of Georgia , Athens, Georgia, USA","Terry College of Business, University of Georgia, Athens, Georgia, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Terry College of Business , University of Georgia , Athens, Georgia, USA","institution_ids":["https://openalex.org/I165733156"]},{"raw_affiliation_string":"Terry College of Business, University of Georgia, Athens, Georgia, USA#TAB#","institution_ids":["https://openalex.org/I165733156"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113963844","display_name":"Anne Marie Reynolds","orcid":"https://orcid.org/0000-0003-1937-0215"},"institutions":[{"id":"https://openalex.org/I4210161667","display_name":"Continental (United States)","ror":"https://ror.org/05yhca997","country_code":"US","type":"company","lineage":["https://openalex.org/I147869694","https://openalex.org/I4210161667"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anne Marie Reynolds","raw_affiliation_strings":["Continental Airlines , Houston, Texas, USA","Continental Airlines, Houston, Texas, USA"],"affiliations":[{"raw_affiliation_string":"Continental Airlines , Houston, Texas, USA","institution_ids":["https://openalex.org/I4210161667"]},{"raw_affiliation_string":"Continental Airlines, Houston, Texas, USA","institution_ids":["https://openalex.org/I4210161667"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047155558","display_name":"Jeffrey A. Hoffer","orcid":null},"institutions":[{"id":"https://openalex.org/I127591826","display_name":"University of Dayton","ror":"https://ror.org/021v3qy27","country_code":"US","type":"education","lineage":["https://openalex.org/I127591826"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jeffrey A. Hoffer","raw_affiliation_strings":["School of Business Administration , University of Dayton , Dayton, Ohio, USA","School of Business Administration, University of Dayton, Dayton, Ohio, USA"],"affiliations":[{"raw_affiliation_string":"School of Business Administration , University of Dayton , Dayton, Ohio, USA","institution_ids":["https://openalex.org/I127591826"]},{"raw_affiliation_string":"School of Business Administration, University of Dayton, Dayton, Ohio, USA","institution_ids":["https://openalex.org/I127591826"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5109046509"],"corresponding_institution_ids":["https://openalex.org/I165733156"],"apc_list":null,"apc_paid":null,"fwci":8.7808,"has_fulltext":false,"cited_by_count":70,"citation_normalized_percentile":{"value":0.97635583,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"25","issue":"2","first_page":"102","last_page":"112"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-intelligence","display_name":"Business intelligence","score":0.7277991771697998},{"id":"https://openalex.org/keywords/soar","display_name":"Soar","score":0.7240288257598877},{"id":"https://openalex.org/keywords/data-warehouse","display_name":"Data warehouse","score":0.6895179748535156},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5902891755104065},{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.5701377987861633},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5099395513534546},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4189666509628296},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.4143241345882416},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.36010968685150146},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34914061427116394},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.17779836058616638},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14733293652534485},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.07839623093605042}],"concepts":[{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.7277991771697998},{"id":"https://openalex.org/C17305859","wikidata":"https://www.wikidata.org/wiki/Q382944","display_name":"Soar","level":2,"score":0.7240288257598877},{"id":"https://openalex.org/C135572916","wikidata":"https://www.wikidata.org/wiki/Q193351","display_name":"Data warehouse","level":2,"score":0.6895179748535156},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5902891755104065},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.5701377987861633},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5099395513534546},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4189666509628296},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4143241345882416},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36010968685150146},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34914061427116394},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.17779836058616638},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14733293652534485},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.07839623093605042},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10580530801941496","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10580530801941496","pdf_url":null,"source":{"id":"https://openalex.org/S124504522","display_name":"Information Systems Management","issn_l":"1058-0530","issn":["1058-0530","1934-8703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5699999928474426,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W117601316","https://openalex.org/W1979994720","https://openalex.org/W2144769148","https://openalex.org/W2498905566","https://openalex.org/W4207014596","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W208715492","https://openalex.org/W2581040172","https://openalex.org/W2383696629","https://openalex.org/W2506063602","https://openalex.org/W23190051","https://openalex.org/W2362581214","https://openalex.org/W3165010183","https://openalex.org/W2953652248","https://openalex.org/W2901498424","https://openalex.org/W4248501364"],"abstract_inverted_index":{"Abstract":[0],"As":[1],"the":[2,15],"business":[3,44],"intelligence":[4,45],"industry":[5],"matures,":[6],"it":[7],"is":[8,25],"increasingly":[9],"important":[10],"to":[11,69],"investigate":[12],"and":[13,33,61],"understand":[14],"nature":[16],"of":[17,39,73],"mature":[18,58],"data":[19,22,59],"warehouses.":[20],"Although":[21],"warehouse":[23,60],"research":[24,28],"prevalent,":[26],"existing":[27],"primarily":[29],"addresses":[30],"new":[31],"implementations":[32],"initial":[34],"challenges.":[35],"This":[36],"case":[37],"study":[38],"Continental":[40,47],"Airlines":[41],"describes":[42],"how":[43,65],"at":[46],"has":[48],"evolved":[49],"over":[50],"time.":[51],"It":[52],"identifies":[53],"Continental's":[54],"challenges":[55],"with":[56],"its":[57],"provides":[62],"suggestions":[63],"for":[64],"companies":[66],"can":[67],"work":[68],"overcome":[70],"these":[71],"kinds":[72],"obstacles.":[74]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":9},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":8}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
