{"id":"https://openalex.org/W4415696699","doi":"https://doi.org/10.1080/10447318.2025.2575298","title":"Enhancing Self-Disclosure Intensions in Mental Health Support: The Catalytic Effect of Chatbot Bubble Coloring, Moderated by Expressive Suppression and Mediated by Information Processing Fluency and Perceived Initial Trust","display_name":"Enhancing Self-Disclosure Intensions in Mental Health Support: The Catalytic Effect of Chatbot Bubble Coloring, Moderated by Expressive Suppression and Mediated by Information Processing Fluency and Perceived Initial Trust","publication_year":2025,"publication_date":"2025-10-30","ids":{"openalex":"https://openalex.org/W4415696699","doi":"https://doi.org/10.1080/10447318.2025.2575298"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2025.2575298","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2575298","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100879513","display_name":"Yanzeng Zhao","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhao Yanzeng","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University","International Innovation Institute, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]},{"raw_affiliation_string":"International Innovation Institute, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Zhu Keyong","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhu Keyong","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116179272","display_name":"Xu Haixin","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xu Haixin","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100433227","display_name":"Jun Zhang","orcid":"https://orcid.org/0000-0002-9647-0941"},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhang Jun","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5120188535","display_name":"Zou Jiaying","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zou Jiaying","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5120188536","display_name":"Li Runhao","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Li Runhao","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"last","author":{"id":null,"display_name":"Wang Lijing","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Wang Lijing","raw_affiliation_strings":["Human-Machine and Environment Engineering Laboratory, Beihang University","International Innovation Institute, Beihang University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human-Machine and Environment Engineering Laboratory, Beihang University","institution_ids":["https://openalex.org/I82880672"]},{"raw_affiliation_string":"International Innovation Institute, Beihang University","institution_ids":["https://openalex.org/I82880672"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I82880672"],"apc_list":null,"apc_paid":null,"fwci":2.792,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.91961003,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"42","issue":"12","first_page":"9130","last_page":"9149"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.25099998712539673,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.25099998712539673,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12485","display_name":"Optimism, Hope, and Well-being","score":0.11649999767541885,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.11020000278949738,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7269999980926514},{"id":"https://openalex.org/keywords/information-processing","display_name":"Information processing","score":0.6021000146865845},{"id":"https://openalex.org/keywords/fluency","display_name":"Fluency","score":0.5841000080108643},{"id":"https://openalex.org/keywords/processing-fluency","display_name":"Processing fluency","score":0.5335999727249146},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.4316999912261963},{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.37610000371932983},{"id":"https://openalex.org/keywords/negative-information","display_name":"Negative information","score":0.3467999994754791}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.7764999866485596},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7269999980926514},{"id":"https://openalex.org/C87868495","wikidata":"https://www.wikidata.org/wiki/Q750843","display_name":"Information processing","level":2,"score":0.6021000146865845},{"id":"https://openalex.org/C2777413886","wikidata":"https://www.wikidata.org/wiki/Q3276013","display_name":"Fluency","level":2,"score":0.5841000080108643},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.5598000288009644},{"id":"https://openalex.org/C2779398256","wikidata":"https://www.wikidata.org/wiki/Q1530468","display_name":"Processing fluency","level":3,"score":0.5335999727249146},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.4316999912261963},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.40549999475479126},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.37610000371932983},{"id":"https://openalex.org/C3018121129","wikidata":"https://www.wikidata.org/wiki/Q2122243","display_name":"Negative information","level":2,"score":0.3467999994754791},{"id":"https://openalex.org/C2982795734","wikidata":"https://www.wikidata.org/wiki/Q870895","display_name":"Health information","level":3,"score":0.3463999927043915},{"id":"https://openalex.org/C83056255","wikidata":"https://www.wikidata.org/wiki/Q2910843","display_name":"Information processing theory","level":3,"score":0.34049999713897705},{"id":"https://openalex.org/C97530452","wikidata":"https://www.wikidata.org/wiki/Q7920939","display_name":"Verbal fluency test","level":4,"score":0.3154999911785126},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.30709999799728394},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.2847000062465668},{"id":"https://openalex.org/C186720457","wikidata":"https://www.wikidata.org/wiki/Q7087","display_name":"Consciousness","level":2,"score":0.2705000042915344},{"id":"https://openalex.org/C2982912361","wikidata":"https://www.wikidata.org/wiki/Q1851867","display_name":"Mental model","level":2,"score":0.2621999979019165},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.26030001044273376},{"id":"https://openalex.org/C96199812","wikidata":"https://www.wikidata.org/wiki/Q2145290","display_name":"Mental representation","level":3,"score":0.25929999351501465}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10447318.2025.2575298","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2575298","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":73,"referenced_works":["https://openalex.org/W105592225","https://openalex.org/W1440396323","https://openalex.org/W1685557574","https://openalex.org/W1931705298","https://openalex.org/W1963551170","https://openalex.org/W1980887850","https://openalex.org/W1996483309","https://openalex.org/W2001084071","https://openalex.org/W2005336224","https://openalex.org/W2013898972","https://openalex.org/W2022930139","https://openalex.org/W2025080359","https://openalex.org/W2025705616","https://openalex.org/W2061915922","https://openalex.org/W2076572134","https://openalex.org/W2101434923","https://openalex.org/W2133485962","https://openalex.org/W2139572356","https://openalex.org/W2152264416","https://openalex.org/W2156897926","https://openalex.org/W2175914441","https://openalex.org/W2492886855","https://openalex.org/W2574358987","https://openalex.org/W2612977058","https://openalex.org/W2620821470","https://openalex.org/W2883926620","https://openalex.org/W2898848610","https://openalex.org/W2964543620","https://openalex.org/W2977128309","https://openalex.org/W3084435752","https://openalex.org/W3122320253","https://openalex.org/W3127696019","https://openalex.org/W3128745172","https://openalex.org/W3128754531","https://openalex.org/W3131897057","https://openalex.org/W3161041401","https://openalex.org/W3174325641","https://openalex.org/W3186731727","https://openalex.org/W3205179123","https://openalex.org/W3205211246","https://openalex.org/W4205828084","https://openalex.org/W4223938319","https://openalex.org/W4224988866","https://openalex.org/W4224995224","https://openalex.org/W4225003922","https://openalex.org/W4247909000","https://openalex.org/W4251591997","https://openalex.org/W4253638624","https://openalex.org/W4292542163","https://openalex.org/W4294946156","https://openalex.org/W4295838523","https://openalex.org/W4297156501","https://openalex.org/W4303649269","https://openalex.org/W4309759713","https://openalex.org/W4312204748","https://openalex.org/W4317396371","https://openalex.org/W4385366335","https://openalex.org/W4388562681","https://openalex.org/W4388799082","https://openalex.org/W4389861256","https://openalex.org/W4390953092","https://openalex.org/W4396218603","https://openalex.org/W4396761351","https://openalex.org/W4398134395","https://openalex.org/W4398145601","https://openalex.org/W4403006887","https://openalex.org/W4403530931","https://openalex.org/W4404367246","https://openalex.org/W4404814666","https://openalex.org/W4407727270","https://openalex.org/W4407895302","https://openalex.org/W4408804468","https://openalex.org/W4411029969"],"related_works":[],"abstract_inverted_index":{"Self-disclosure":[0],"is":[1],"a":[2,45,119],"vital":[3],"component":[4],"in":[5,52],"AI-driven":[6],"mental":[7],"health":[8],"support,":[9],"particularly":[10],"through":[11],"empathetic":[12],"social":[13,126],"chatbots.":[14],"While":[15],"prior":[16],"HCI":[17],"research":[18,117],"has":[19],"examined":[20],"various":[21],"strategies":[22],"to":[23,62,81,96,112,130],"facilitate":[24],"disclosure,":[25],"the":[26,41,63,131,140],"impact":[27],"of":[28,133,142],"subtle,":[29],"scalable":[30],"interface":[31],"cues\u2014such":[32],"as":[33],"message":[34],"bubble":[35,47,88],"coloring\u2014remains":[36],"underexplored.":[37],"Addressing":[38],"this":[39,114],"gap,":[40],"present":[42],"study":[43],"proposes":[44],"systematic":[46],"coloring":[48,89],"design":[49,123],"scheme":[50],"grounded":[51],"color":[53,66,134],"psychology":[54],"and":[55,75,104,136],"emotional":[56,137],"regulation":[57,138],"theory,":[58],"with":[59],"particular":[60],"attention":[61],"rationale":[64],"for":[65,125],"selection.":[67],"Two":[68],"user":[69],"experience":[70],"experiments":[71],"(N":[72],"=":[73,77],"80":[74],"N":[76],"320)":[78],"were":[79],"conducted":[80],"evaluate":[82],"its":[83],"effectiveness.":[84],"Results":[85],"show":[86],"that":[87],"can":[90],"enhance":[91],"self-disclosure":[92],"intentions":[93],"by":[94,99],"up":[95],"40.81%,":[97],"primarily":[98],"improving":[100],"information":[101],"processing":[102],"fluency":[103],"perceived":[105],"trust.":[106],"Moreover,":[107],"expressive":[108],"suppression":[109],"was":[110],"found":[111],"moderate":[113],"effect.":[115],"This":[116],"introduces":[118],"novel,":[120],"easily":[121],"implementable":[122],"strategy":[124],"chatbot":[127],"interfaces,":[128],"contributing":[129],"application":[132],"theory":[135],"within":[139],"domain":[141],"human-computer":[143],"interaction.":[144]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-06-17T06:14:20.161405","created_date":"2025-10-30T00:00:00"}