{"id":"https://openalex.org/W4411064581","doi":"https://doi.org/10.1080/10447318.2025.2508302","title":"\u201cThe Implementation of Public Chatbots to Raise Awareness of Computer Crime\u201d","display_name":"\u201cThe Implementation of Public Chatbots to Raise Awareness of Computer Crime\u201d","publication_year":2025,"publication_date":"2025-06-05","ids":{"openalex":"https://openalex.org/W4411064581","doi":"https://doi.org/10.1080/10447318.2025.2508302"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2025.2508302","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2508302","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2025.2508302?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2025.2508302?needAccess=true","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047653878","display_name":"Lu\u00eds Pimentel","orcid":"https://orcid.org/0000-0002-0810-8601"},"institutions":[{"id":"https://openalex.org/I155381812","display_name":"University of Tr\u00e1s-os-Montes and Alto Douro","ror":"https://ror.org/03qc8vh97","country_code":"PT","type":"education","lineage":["https://openalex.org/I155381812"]},{"id":"https://openalex.org/I201025148","display_name":"Universidade Aberta","ror":"https://ror.org/02rv3w387","country_code":"PT","type":"education","lineage":["https://openalex.org/I201025148"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Lu\u00eds Pimentel","raw_affiliation_strings":["Universidade de Tr\u00e1s-os-Montes e Alto Douro, Universidade Aberta"],"raw_orcid":"https://orcid.org/0000-0002-0810-8601","affiliations":[{"raw_affiliation_string":"Universidade de Tr\u00e1s-os-Montes e Alto Douro, Universidade Aberta","institution_ids":["https://openalex.org/I155381812","https://openalex.org/I201025148"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026966279","display_name":"Maria do Ros\u00e1rio Matos Bernardo","orcid":"https://orcid.org/0000-0002-9518-0854"},"institutions":[{"id":"https://openalex.org/I201025148","display_name":"Universidade Aberta","ror":"https://ror.org/02rv3w387","country_code":"PT","type":"education","lineage":["https://openalex.org/I201025148"]},{"id":"https://openalex.org/I4210166615","display_name":"INESC TEC","ror":"https://ror.org/05fa8ka61","country_code":"PT","type":"nonprofit","lineage":["https://openalex.org/I4210125590","https://openalex.org/I4210166615"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Maria do Ros\u00e1rio Bernardo","raw_affiliation_strings":["CEG-Universidade Aberta, INESC TEC","CEG-Universidade Aberta, INESC TEC, Lisboa, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-9518-0854","affiliations":[{"raw_affiliation_string":"CEG-Universidade Aberta, INESC TEC","institution_ids":["https://openalex.org/I201025148","https://openalex.org/I4210166615"]},{"raw_affiliation_string":"CEG-Universidade Aberta, INESC TEC, Lisboa, Portugal","institution_ids":["https://openalex.org/I201025148"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091334291","display_name":"T\u00e2nia Rocha","orcid":"https://orcid.org/0000-0002-2605-9284"},"institutions":[{"id":"https://openalex.org/I155381812","display_name":"University of Tr\u00e1s-os-Montes and Alto Douro","ror":"https://ror.org/03qc8vh97","country_code":"PT","type":"education","lineage":["https://openalex.org/I155381812"]},{"id":"https://openalex.org/I4210166615","display_name":"INESC TEC","ror":"https://ror.org/05fa8ka61","country_code":"PT","type":"nonprofit","lineage":["https://openalex.org/I4210125590","https://openalex.org/I4210166615"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"T\u00e2nia Rocha","raw_affiliation_strings":["Universidade de Tr\u00e1s-os-Montes e Alto Douro, INESC TEC"],"raw_orcid":"https://orcid.org/0000-0002-2605-9284","affiliations":[{"raw_affiliation_string":"Universidade de Tr\u00e1s-os-Montes e Alto Douro, INESC TEC","institution_ids":["https://openalex.org/I155381812","https://openalex.org/I4210166615"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5047653878"],"corresponding_institution_ids":["https://openalex.org/I155381812","https://openalex.org/I201025148"],"apc_list":null,"apc_paid":null,"fwci":5.9898,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.95236521,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"42","issue":"1","first_page":"319","last_page":"341"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9208999872207642,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9097999930381775,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4428449869155884},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.4130290150642395},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3685073256492615},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3612516522407532},{"id":"https://openalex.org/keywords/criminology","display_name":"Criminology","score":0.3426445722579956},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3241652250289917},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3223026394844055},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3076234459877014},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.24268081784248352}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4428449869155884},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.4130290150642395},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3685073256492615},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3612516522407532},{"id":"https://openalex.org/C73484699","wikidata":"https://www.wikidata.org/wiki/Q161733","display_name":"Criminology","level":1,"score":0.3426445722579956},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3241652250289917},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3223026394844055},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3076234459877014},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24268081784248352}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10447318.2025.2508302","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2508302","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2025.2508302?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:repositorioaberto.uab.pt:10400.2/20578","is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.2/20578","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1080/10447318.2025.2508302","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2508302","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2025.2508302?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3244141788","display_name":null,"funder_award_id":"50014","funder_id":"https://openalex.org/F4320334779","funder_display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia"},{"id":"https://openalex.org/G7062798921","display_name":null,"funder_award_id":"UID/50014/2023","funder_id":"https://openalex.org/F4320334779","funder_display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia"},{"id":"https://openalex.org/G8628100876","display_name":null,"funder_award_id":"10.54499/UID/50014/2023","funder_id":"https://openalex.org/F4320334779","funder_display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia"}],"funders":[{"id":"https://openalex.org/F4320334779","display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia","ror":"https://ror.org/00snfqn58"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4411064581.pdf","grobid_xml":"https://content.openalex.org/works/W4411064581.grobid-xml"},"referenced_works_count":95,"referenced_works":["https://openalex.org/W46496604","https://openalex.org/W1412198126","https://openalex.org/W1539979365","https://openalex.org/W1904557832","https://openalex.org/W2032191478","https://openalex.org/W2052035633","https://openalex.org/W2065502371","https://openalex.org/W2136922540","https://openalex.org/W2181469450","https://openalex.org/W2229941360","https://openalex.org/W2232680097","https://openalex.org/W2336188181","https://openalex.org/W2515239041","https://openalex.org/W2547447756","https://openalex.org/W2611817064","https://openalex.org/W2722297332","https://openalex.org/W2782188745","https://openalex.org/W2808216081","https://openalex.org/W2883912938","https://openalex.org/W2891378911","https://openalex.org/W2895094794","https://openalex.org/W2896640274","https://openalex.org/W2939803556","https://openalex.org/W2944870985","https://openalex.org/W2945760829","https://openalex.org/W2946646055","https://openalex.org/W2950496142","https://openalex.org/W2950924532","https://openalex.org/W2968080059","https://openalex.org/W2971743531","https://openalex.org/W2976012971","https://openalex.org/W2982636004","https://openalex.org/W3000206684","https://openalex.org/W3001032004","https://openalex.org/W3002763890","https://openalex.org/W3004930745","https://openalex.org/W3016937311","https://openalex.org/W3017150453","https://openalex.org/W3021525009","https://openalex.org/W3025920780","https://openalex.org/W3028471882","https://openalex.org/W3064053140","https://openalex.org/W3080456871","https://openalex.org/W3086290195","https://openalex.org/W3092871658","https://openalex.org/W3095803316","https://openalex.org/W3096963665","https://openalex.org/W3097495658","https://openalex.org/W3097594135","https://openalex.org/W3098577662","https://openalex.org/W3103891289","https://openalex.org/W3106930299","https://openalex.org/W3107583915","https://openalex.org/W3112307605","https://openalex.org/W3116235596","https://openalex.org/W3134100544","https://openalex.org/W3139363371","https://openalex.org/W3151685851","https://openalex.org/W3157197057","https://openalex.org/W3163304806","https://openalex.org/W3167769983","https://openalex.org/W3169642408","https://openalex.org/W3170233936","https://openalex.org/W3174242867","https://openalex.org/W3187911027","https://openalex.org/W3197803987","https://openalex.org/W3198878731","https://openalex.org/W3206953156","https://openalex.org/W3216804921","https://openalex.org/W4205607981","https://openalex.org/W4205801479","https://openalex.org/W4206580311","https://openalex.org/W4206696791","https://openalex.org/W4212887920","https://openalex.org/W4212981930","https://openalex.org/W4224316372","https://openalex.org/W4226089095","https://openalex.org/W4230575913","https://openalex.org/W4241678321","https://openalex.org/W4245573126","https://openalex.org/W4252930382","https://openalex.org/W4280537010","https://openalex.org/W4283155559","https://openalex.org/W4283728749","https://openalex.org/W4284882183","https://openalex.org/W4285376698","https://openalex.org/W4289539209","https://openalex.org/W4292771505","https://openalex.org/W4293314904","https://openalex.org/W4293763043","https://openalex.org/W4312940887","https://openalex.org/W4320011637","https://openalex.org/W6686145063","https://openalex.org/W6786010429","https://openalex.org/W7009438515"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W3150216605"],"abstract_inverted_index":{"Recent":[0],"technological":[1],"advancements":[2],"have":[3],"increased":[4],"computer":[5,32,49,137,171],"crime,":[6],"requiring":[7],"public":[8,53,140,155,166],"authorities":[9],"to":[10,18,45,128,169],"implement":[11],"structured":[12],"mitigation":[13],"strategies.":[14],"While":[15],"initiatives":[16],"exist":[17],"improve":[19],"digital":[20],"literacy":[21],"on":[22,139,146],"device":[23],"security,":[24],"they":[25],"must":[26],"also":[27],"address":[28],"the":[29,41,61,100,105,108,113,130,148,151],"complexities":[30],"of":[31,43,48,107,115,136,154,160],"crime.":[33],"Using":[34],"Design":[35],"Science":[36],"Research,":[37],"this":[38],"study":[39],"investigated":[40],"applicability":[42],"chatbots":[44],"raise":[46],"awareness":[47,135],"crime":[50,138,172],"in":[51,112,133,150],"a":[52,91,95,158],"administration":[54],"setting.":[55],"A":[56,68],"systematic":[57],"literature":[58],"review":[59,70],"highlighted":[60],"issue\u2019s":[62],"relevance":[63],"and":[64,76,80,87,102,119,125,164],"identified":[65],"knowledge":[66],"gaps.":[67],"scoping":[69],"gathered":[71],"concepts,":[72],"methodologies,":[73],"technologies,":[74],"architectures,":[75],"tools":[77],"for":[78,94],"developing":[79],"evaluating":[81],"an":[82],"effective":[83],"chatbot.":[84],"The":[85,121],"design":[86],"development":[88],"phase":[89],"included":[90],"detailed":[92],"proposal":[93],"sophisticated":[96],"chatbot":[97,109,149],"architecture.":[98],"During":[99],"demonstration":[101],"evaluation":[103],"phases,":[104],"utility":[106],"was":[110],"tested":[111],"domain":[114],"conversational":[116,162],"flow":[117],"efficiency":[118],"usability.":[120],"study\u2019s":[122],"primary":[123],"results":[124],"contributions":[126],"are":[127],"assess":[129],"chatbot\u2019s":[131],"effectiveness":[132],"raising":[134],"websites.":[141],"Future":[142],"work":[143],"should":[144],"focus":[145],"implementing":[147],"actual":[152],"context":[153],"administration,":[156],"proposing":[157],"network":[159],"specialized":[161],"assistants,":[163],"improving":[165],"service":[167],"interoperability":[168],"enhance":[170],"awareness.":[173]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-15T08:34:33.830935","created_date":"2025-10-10T00:00:00"}
