{"id":"https://openalex.org/W4410346266","doi":"https://doi.org/10.1080/10447318.2025.2499169","title":"Effects of Chatbots with Anthropomorphic Visual and Auditory Cues on Users\u2019 Affective Preference: Evidence from Event-Related Potentials","display_name":"Effects of Chatbots with Anthropomorphic Visual and Auditory Cues on Users\u2019 Affective Preference: Evidence from Event-Related Potentials","publication_year":2025,"publication_date":"2025-05-13","ids":{"openalex":"https://openalex.org/W4410346266","doi":"https://doi.org/10.1080/10447318.2025.2499169"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2025.2499169","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2499169","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://research.tue.nl/en/publications/9f5e8ddd-94c2-489a-86a3-2ae49896b8fb","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100434478","display_name":"Jiahao Chen","orcid":"https://orcid.org/0000-0002-6110-7851"},"institutions":[{"id":"https://openalex.org/I4210122543","display_name":"Guangdong Polytechnic Normal University","ror":"https://ror.org/02pcb5m77","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210122543"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiahao Chen","raw_affiliation_strings":["School of Management, Guangdong Polytechnic Normal University"],"raw_orcid":"https://orcid.org/0000-0002-6110-7851","affiliations":[{"raw_affiliation_string":"School of Management, Guangdong Polytechnic Normal University","institution_ids":["https://openalex.org/I4210122543"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080233103","display_name":"Fu Guo","orcid":"https://orcid.org/0000-0001-6209-1874"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Fu Guo","raw_affiliation_strings":["Department of Industrial Engineering, School of Business Administration, Northeastern University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Business Administration, Northeastern University","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100358735","display_name":"Zeyu Zhang","orcid":"https://orcid.org/0009-0006-2834-3007"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Zeyu Zhang","raw_affiliation_strings":["Department of Industrial Engineering, School of Business Administration, Northeastern University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Business Administration, Northeastern University","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044657884","display_name":"Xiaohui Tian","orcid":"https://orcid.org/0000-0002-3402-994X"},"institutions":[{"id":"https://openalex.org/I12912129","display_name":"Northeastern University","ror":"https://ror.org/04t5xt781","country_code":"US","type":"education","lineage":["https://openalex.org/I12912129"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xiaohui Tian","raw_affiliation_strings":["Department of Industrial Engineering, School of Business Administration, Northeastern University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Business Administration, Northeastern University","institution_ids":["https://openalex.org/I12912129"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042644523","display_name":"Jaap Ham","orcid":"https://orcid.org/0000-0003-1703-5165"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Jaap Ham","raw_affiliation_strings":["Department of Industrial Engineering and Innovation Sciences, Research Group of Human Technology Interaction, Eindhoven University of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Innovation Sciences, Research Group of Human Technology Interaction, Eindhoven University of Technology","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5080233103"],"corresponding_institution_ids":["https://openalex.org/I12912129"],"apc_list":null,"apc_paid":null,"fwci":7.2678,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.96582581,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"41","issue":"24","first_page":"15638","last_page":"15653"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10667","display_name":"Emotion and Mood Recognition","score":0.9836000204086304,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9825999736785889,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.6770133376121521},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6509482264518738},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.533458948135376},{"id":"https://openalex.org/keywords/event-related-potential","display_name":"Event-related potential","score":0.5092259645462036},{"id":"https://openalex.org/keywords/sensory-cue","display_name":"Sensory cue","score":0.4396418631076813},{"id":"https://openalex.org/keywords/event","display_name":"Event (particle physics)","score":0.4100261628627777},{"id":"https://openalex.org/keywords/electroencephalography","display_name":"Electroencephalography","score":0.37727290391921997},{"id":"https://openalex.org/keywords/neuroscience","display_name":"Neuroscience","score":0.18963098526000977}],"concepts":[{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.6770133376121521},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6509482264518738},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.533458948135376},{"id":"https://openalex.org/C67359045","wikidata":"https://www.wikidata.org/wiki/Q14026181","display_name":"Event-related potential","level":3,"score":0.5092259645462036},{"id":"https://openalex.org/C111370547","wikidata":"https://www.wikidata.org/wiki/Q7451120","display_name":"Sensory cue","level":2,"score":0.4396418631076813},{"id":"https://openalex.org/C2779662365","wikidata":"https://www.wikidata.org/wiki/Q5416694","display_name":"Event (particle physics)","level":2,"score":0.4100261628627777},{"id":"https://openalex.org/C522805319","wikidata":"https://www.wikidata.org/wiki/Q179965","display_name":"Electroencephalography","level":2,"score":0.37727290391921997},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.18963098526000977},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10447318.2025.2499169","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2025.2499169","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:pure.tue.nl:openaire/9f5e8ddd-94c2-489a-86a3-2ae49896b8fb","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/9f5e8ddd-94c2-489a-86a3-2ae49896b8fb","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Chen, J, Guo, F, Zhang, Z, Tian, X & Ham, J 2025, 'Effects of Chatbots with Anthropomorphic Visual and Auditory Cues on Users\u2019 Affective Preference : Evidence from Event-Related Potentials', International Journal of Human-Computer Interaction, vol. 41, no. 24, pp. 15638-15653. https://doi.org/10.1080/10447318.2025.2499169","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:oai:pure.tue.nl:openaire/9f5e8ddd-94c2-489a-86a3-2ae49896b8fb","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/9f5e8ddd-94c2-489a-86a3-2ae49896b8fb","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Chen, J, Guo, F, Zhang, Z, Tian, X & Ham, J 2025, 'Effects of Chatbots with Anthropomorphic Visual and Auditory Cues on Users\u2019 Affective Preference : Evidence from Event-Related Potentials', International Journal of Human-Computer Interaction, vol. 41, no. 24, pp. 15638-15653. https://doi.org/10.1080/10447318.2025.2499169","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"score":0.4300000071525574,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[{"id":"https://openalex.org/G5640125078","display_name":null,"funder_award_id":"72071035","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":100,"referenced_works":["https://openalex.org/W345530285","https://openalex.org/W1493549571","https://openalex.org/W1516295974","https://openalex.org/W1577328767","https://openalex.org/W1969746822","https://openalex.org/W1975132501","https://openalex.org/W1976725440","https://openalex.org/W1976764766","https://openalex.org/W1997984911","https://openalex.org/W2025705248","https://openalex.org/W2029180844","https://openalex.org/W2032568497","https://openalex.org/W2035697290","https://openalex.org/W2040666802","https://openalex.org/W2077030430","https://openalex.org/W2095310830","https://openalex.org/W2103153065","https://openalex.org/W2113132410","https://openalex.org/W2128734027","https://openalex.org/W2138909819","https://openalex.org/W2147332467","https://openalex.org/W2147996559","https://openalex.org/W2149595999","https://openalex.org/W2152673832","https://openalex.org/W2169622879","https://openalex.org/W2290273128","https://openalex.org/W2406261411","https://openalex.org/W2624340939","https://openalex.org/W2670292032","https://openalex.org/W2738751042","https://openalex.org/W2763793935","https://openalex.org/W2789539594","https://openalex.org/W2800660057","https://openalex.org/W2808141370","https://openalex.org/W2809068788","https://openalex.org/W2884039767","https://openalex.org/W2914188784","https://openalex.org/W2920996501","https://openalex.org/W2934636919","https://openalex.org/W2947891717","https://openalex.org/W2947940094","https://openalex.org/W2983086623","https://openalex.org/W2989883879","https://openalex.org/W2993915260","https://openalex.org/W3031532441","https://openalex.org/W3034161046","https://openalex.org/W3034648723","https://openalex.org/W3082827059","https://openalex.org/W3085789143","https://openalex.org/W3094298249","https://openalex.org/W3111775938","https://openalex.org/W3124511680","https://openalex.org/W3154732301","https://openalex.org/W3165295920","https://openalex.org/W3175631388","https://openalex.org/W3188686662","https://openalex.org/W3192938216","https://openalex.org/W3197802679","https://openalex.org/W3202420168","https://openalex.org/W3210312248","https://openalex.org/W3212572616","https://openalex.org/W3213790166","https://openalex.org/W3215322551","https://openalex.org/W4200032706","https://openalex.org/W4200059551","https://openalex.org/W4210317484","https://openalex.org/W4224291307","https://openalex.org/W4224862276","https://openalex.org/W4235690246","https://openalex.org/W4253999229","https://openalex.org/W4280517116","https://openalex.org/W4280622019","https://openalex.org/W4283398683","https://openalex.org/W4283641801","https://openalex.org/W4291595115","https://openalex.org/W4292756182","https://openalex.org/W4295665710","https://openalex.org/W4295955274","https://openalex.org/W4296015251","https://openalex.org/W4296369271","https://openalex.org/W4300870773","https://openalex.org/W4303649269","https://openalex.org/W4310907157","https://openalex.org/W4311201894","https://openalex.org/W4313334613","https://openalex.org/W4317396371","https://openalex.org/W4360846436","https://openalex.org/W4362641078","https://openalex.org/W4367849331","https://openalex.org/W4383618007","https://openalex.org/W4387108205","https://openalex.org/W4387618770","https://openalex.org/W4388799082","https://openalex.org/W4390231141","https://openalex.org/W4390322529","https://openalex.org/W4390941802","https://openalex.org/W4392470367","https://openalex.org/W4392593370","https://openalex.org/W4399696527","https://openalex.org/W6676028428"],"related_works":["https://openalex.org/W2922348724","https://openalex.org/W200322357","https://openalex.org/W2130428257","https://openalex.org/W4308951944","https://openalex.org/W2057366091","https://openalex.org/W4312960290","https://openalex.org/W2049513647","https://openalex.org/W2988848585","https://openalex.org/W4233722919","https://openalex.org/W4323929055"],"abstract_inverted_index":{"Anthropomorphic":[0],"visual":[1,33,65,82,117,133,154],"and":[2,26,35,41,52,66,71,84,119,126,135,156,162],"auditory":[3,67,95],"cues":[4,79,96,103],"are":[5],"two":[6],"crucial":[7],"design":[8,168],"elements":[9],"influencing":[10],"users\u2019":[11,38,88,106,159],"affective":[12,39,90,107,160],"preference":[13,40,50,91,108,161],"for":[14,92,109,148,166],"chatbots.":[15,93,110],"However,":[16],"most":[17],"earlier":[18],"studies":[19],"only":[20],"focused":[21],"on":[22,158],"one":[23],"of":[24,80,152,169],"them":[25],"it":[27],"is":[28],"still":[29],"unknown":[30],"how":[31],"anthropomorphic":[32,81,116,132],"appearance":[34,155],"voice":[36,70,157],"influence":[37,105],"neural":[42],"responses.":[43],"In":[44],"the":[45,150,167],"current":[46],"research,":[47],"participants\u2019":[48],"subjective":[49],"evaluation":[51],"objective":[53],"ERP":[54,111],"responses":[55],"were":[56],"measured":[57],"when":[58],"being":[59],"presented":[60],"with":[61,63,130,137],"chatbots":[62,129,136],"different":[64],"cues.":[68],"(human-like":[69],"mechanical":[72,120],"voice).":[73],"Subjective":[74],"results":[75,112],"indicated":[76],"that":[77,104,114],"consistent":[78],"appearances":[83,118,134],"voices":[85,121,139],"jointly":[86,122],"evoked":[87],"higher":[89],"Notably,":[94],"play":[97],"a":[98],"dominant":[99],"role":[100],"among":[101],"audiovisual":[102],"showed":[113],"low":[115,131],"elicited":[123,140],"larger":[124,141],"P2":[125],"P3.":[127],"Additionally,":[128],"human-like":[138],"LPP.":[142],"These":[143],"findings":[144],"hold":[145],"theoretic":[146],"implications":[147],"understanding":[149],"impact":[151],"chatbots\u2019":[153],"provide":[163],"practical":[164],"insights":[165],"human-chatbot":[170],"interactions.":[171]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-04T09:04:59.091469","created_date":"2025-10-10T00:00:00"}