{"id":"https://openalex.org/W4391111260","doi":"https://doi.org/10.1080/10447318.2023.2301250","title":"(Over)Trusting AI Recommendations: How System and Person Variables Affect Dimensions of Complacency","display_name":"(Over)Trusting AI Recommendations: How System and Person Variables Affect Dimensions of Complacency","publication_year":2024,"publication_date":"2024-01-22","ids":{"openalex":"https://openalex.org/W4391111260","doi":"https://doi.org/10.1080/10447318.2023.2301250"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2023.2301250","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2023.2301250","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2023.2301250?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2023.2301250?needAccess=true","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090256086","display_name":"Lydia Harbarth","orcid":"https://orcid.org/0009-0009-4907-8160"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Lydia Harbarth","raw_affiliation_strings":["Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen","Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen, Duisburg, Germany"],"affiliations":[{"raw_affiliation_string":"Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen","institution_ids":["https://openalex.org/I62318514"]},{"raw_affiliation_string":"Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052301013","display_name":"Eva G\u00f6\u00dfwein","orcid":"https://orcid.org/0000-0002-6820-0856"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Eva G\u00f6\u00dfwein","raw_affiliation_strings":["General Psychology: Cognition, University of Duisburg-Essen","General Psychology: Cognition, University of Duisburg-Essen, Duisburg, Germany"],"affiliations":[{"raw_affiliation_string":"General Psychology: Cognition, University of Duisburg-Essen","institution_ids":["https://openalex.org/I62318514"]},{"raw_affiliation_string":"General Psychology: Cognition, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034681195","display_name":"Daniel Bodemer","orcid":"https://orcid.org/0000-0003-2515-683X"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Daniel Bodemer","raw_affiliation_strings":["Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen","Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen, Duisburg, Germany"],"affiliations":[{"raw_affiliation_string":"Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen","institution_ids":["https://openalex.org/I62318514"]},{"raw_affiliation_string":"Research Methods in Psychology \u2013 Media-Based Knowledge Construction, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010578389","display_name":"Lenka Schnaubert","orcid":"https://orcid.org/0000-0002-6863-8110"},"institutions":[{"id":"https://openalex.org/I142263535","display_name":"University of Nottingham","ror":"https://ror.org/01ee9ar58","country_code":"GB","type":"education","lineage":["https://openalex.org/I142263535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Lenka Schnaubert","raw_affiliation_strings":["Learning Sciences Research Institute, University of Nottingham","Learning Sciences Research Institute, University of Nottingham, Nottingham, UK"],"affiliations":[{"raw_affiliation_string":"Learning Sciences Research Institute, University of Nottingham","institution_ids":["https://openalex.org/I142263535"]},{"raw_affiliation_string":"Learning Sciences Research Institute, University of Nottingham, Nottingham, UK","institution_ids":["https://openalex.org/I142263535"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5090256086"],"corresponding_institution_ids":["https://openalex.org/I62318514"],"apc_list":null,"apc_paid":null,"fwci":14.9402,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.9896695,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"41","issue":"1","first_page":"391","last_page":"410"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9879999756813049,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9725000262260437,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.8127372860908508},{"id":"https://openalex.org/keywords/neglect","display_name":"Neglect","score":0.8015435338020325},{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.8000876903533936},{"id":"https://openalex.org/keywords/workload","display_name":"Workload","score":0.7980570793151855},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.7904025316238403},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5764150619506836},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.43230631947517395},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4200472831726074},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3510448932647705},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.2617506980895996}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.8127372860908508},{"id":"https://openalex.org/C2776289891","wikidata":"https://www.wikidata.org/wiki/Q1931511","display_name":"Neglect","level":2,"score":0.8015435338020325},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.8000876903533936},{"id":"https://openalex.org/C2778476105","wikidata":"https://www.wikidata.org/wiki/Q628539","display_name":"Workload","level":2,"score":0.7980570793151855},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.7904025316238403},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5764150619506836},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.43230631947517395},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4200472831726074},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3510448932647705},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2617506980895996},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/10447318.2023.2301250","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2023.2301250","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2023.2301250?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:nottingham-repository.worktribe.com:30110889","is_oa":true,"landing_page_url":"https://nottingham-repository.worktribe.com/output/30110889","pdf_url":"https://nottingham-repository.worktribe.com/file/30110889/1/Over%20Trusting%20AI%20Recommendations%20%20How%20System%20And%20Person%20Variables%20Affect%20Dimensions%20Of%20Complacency","source":{"id":"https://openalex.org/S4306402483","display_name":"Repository@Nottingham (University of Nottingham)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142263535","host_organization_name":"University of Nottingham","host_organization_lineage":["https://openalex.org/I142263535"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"publishedVersion"}],"best_oa_location":{"id":"doi:10.1080/10447318.2023.2301250","is_oa":true,"landing_page_url":"https://doi.org/10.1080/10447318.2023.2301250","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/10447318.2023.2301250?needAccess=true","source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5400000214576721,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[{"id":"https://openalex.org/G352791218","display_name":null,"funder_award_id":"(BMBF)","funder_id":"https://openalex.org/F4320321114","funder_display_name":"Bundesministerium f\u00fcr Bildung und Forschung"},{"id":"https://openalex.org/G7225624288","display_name":null,"funder_award_id":"This work was","funder_id":"https://openalex.org/F4320321114","funder_display_name":"Bundesministerium f\u00fcr Bildung und Forschung"}],"funders":[{"id":"https://openalex.org/F4320321114","display_name":"Bundesministerium f\u00fcr Bildung und Forschung","ror":"https://ror.org/04pz7b180"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4391111260.pdf","grobid_xml":"https://content.openalex.org/works/W4391111260.grobid-xml"},"referenced_works_count":83,"referenced_works":["https://openalex.org/W182333602","https://openalex.org/W1606800123","https://openalex.org/W1791587663","https://openalex.org/W1792030302","https://openalex.org/W1815596065","https://openalex.org/W1849190772","https://openalex.org/W1967441381","https://openalex.org/W1979004942","https://openalex.org/W1982343866","https://openalex.org/W1993959650","https://openalex.org/W2006230623","https://openalex.org/W2021157252","https://openalex.org/W2038539934","https://openalex.org/W2051576146","https://openalex.org/W2057102649","https://openalex.org/W2059146912","https://openalex.org/W2063052894","https://openalex.org/W2069227682","https://openalex.org/W2071666535","https://openalex.org/W2078278639","https://openalex.org/W2085384862","https://openalex.org/W2086282622","https://openalex.org/W2087275828","https://openalex.org/W2087484885","https://openalex.org/W2089457241","https://openalex.org/W2100379340","https://openalex.org/W2110171129","https://openalex.org/W2127021448","https://openalex.org/W2142595014","https://openalex.org/W2143074722","https://openalex.org/W2162553893","https://openalex.org/W2180530309","https://openalex.org/W2209083605","https://openalex.org/W2237502368","https://openalex.org/W2321972046","https://openalex.org/W2575439561","https://openalex.org/W2581902269","https://openalex.org/W2791890170","https://openalex.org/W2795428725","https://openalex.org/W2805724386","https://openalex.org/W2891503716","https://openalex.org/W2902070640","https://openalex.org/W2915124689","https://openalex.org/W2917590331","https://openalex.org/W2928977192","https://openalex.org/W2929191725","https://openalex.org/W2943207870","https://openalex.org/W2963095307","https://openalex.org/W2968357651","https://openalex.org/W2981731882","https://openalex.org/W2997041265","https://openalex.org/W3000616040","https://openalex.org/W3000965188","https://openalex.org/W3005886336","https://openalex.org/W3006723314","https://openalex.org/W3013998503","https://openalex.org/W3015977534","https://openalex.org/W3027373163","https://openalex.org/W3028739380","https://openalex.org/W3038641669","https://openalex.org/W3042143383","https://openalex.org/W3125353710","https://openalex.org/W3125976894","https://openalex.org/W3140968022","https://openalex.org/W3159250634","https://openalex.org/W3210645082","https://openalex.org/W4205164650","https://openalex.org/W4221014470","https://openalex.org/W4237501282","https://openalex.org/W4248588746","https://openalex.org/W4280571733","https://openalex.org/W4283159491","https://openalex.org/W4286565523","https://openalex.org/W4289526502","https://openalex.org/W4296467532","https://openalex.org/W4299627282","https://openalex.org/W4308885549","https://openalex.org/W4308906911","https://openalex.org/W4360978613","https://openalex.org/W4387540157","https://openalex.org/W6601944804","https://openalex.org/W6636020910","https://openalex.org/W6743716967"],"related_works":["https://openalex.org/W986318368","https://openalex.org/W2000785801","https://openalex.org/W2384410913","https://openalex.org/W2352878646","https://openalex.org/W2159755425","https://openalex.org/W2990194547","https://openalex.org/W2004734601","https://openalex.org/W2130149817","https://openalex.org/W1480123525","https://openalex.org/W2620865396"],"abstract_inverted_index":{"Over-trusting":[0],"AI":[1,41,144],"systems":[2,62],"can":[3],"lead":[4],"to":[5,22,46,63,67,72,76,89,93,114],"complacency":[6,17,124,132],"and":[7,12,18,43,125,133,140,146],"decision":[8],"errors.":[9],"However,":[10],"human":[11],"system":[13,50,110],"variables":[14,120],"may":[15],"affect":[16],"it":[19],"is":[20],"important":[21],"understand":[23],"their":[24],"interplay":[25],"for":[26,53,136],"HCI.":[27],"In":[28],"our":[29,115],"experiment,":[30],"90":[31],"participants":[32],"were":[33],"confronted":[34],"with":[35],"traffic":[36],"route":[37],"problems":[38],"guided":[39],"by":[40],"recommendations":[42,54],"thereby":[44],"assigned":[45],"either":[47],"a":[48,56],"transparent":[49,61],"providing":[51],"reasons":[52],"or":[55],"non-transparent":[57],"system.":[58],"We":[59],"found":[60,86],"lower":[64],"the":[65,83,91,127,134],"potential":[66,92],"alleviate":[68,94],"workload":[69],"(albeit":[70],"not":[71,97],"neglect":[73],"monitoring),":[74],"but":[75,96],"simultaneously":[77],"foster":[78,90],"actual":[79],"complacent":[80,98],"behavior.":[81,99],"On":[82],"contrary,":[84],"we":[85],"performance":[87,106,141],"expectancy":[88,107,142],"workload,":[95],"Interaction":[100],"analyses":[101],"showed":[102],"that":[103],"effects":[104],"of":[105,131],"depend":[108],"on":[109],"transparency.":[111],"This":[112],"contributes":[113],"understanding":[116],"how":[117],"system-and":[118],"person-related":[119],"interact":[121],"in":[122,143],"affecting":[123],"stresses":[126],"differences":[128],"between":[129],"dimensions":[130],"need":[135],"carefully":[137],"considering":[138],"transparency":[139],"research":[145],"design.":[147]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":17},{"year":2024,"cited_by_count":5}],"updated_date":"2026-04-12T07:58:50.170612","created_date":"2025-10-10T00:00:00"}
