{"id":"https://openalex.org/W2895347675","doi":"https://doi.org/10.1080/10447318.2018.1525023","title":"An Integrated Model of Voice-User Interface Continuance Intention: The Gender Effect","display_name":"An Integrated Model of Voice-User Interface Continuance Intention: The Gender Effect","publication_year":2018,"publication_date":"2018-10-02","ids":{"openalex":"https://openalex.org/W2895347675","doi":"https://doi.org/10.1080/10447318.2018.1525023","mag":"2895347675"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2018.1525023","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2018.1525023","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036734917","display_name":"Quynh N. Nguyen","orcid":"https://orcid.org/0000-0002-6280-6945"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]},{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Quynh N. Nguyen","raw_affiliation_strings":["Department of Information Technology and Decision Sciences, College of Business, University of North Texas","Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA"],"raw_orcid":"https://orcid.org/0000-0002-6280-6945","affiliations":[{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas","institution_ids":["https://openalex.org/I4210133369"]},{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA","institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074264689","display_name":"Anh Ta","orcid":"https://orcid.org/0000-0001-6446-5526"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]},{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anh Ta","raw_affiliation_strings":["Department of Information Technology and Decision Sciences, College of Business, University of North Texas","Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA"],"raw_orcid":"https://orcid.org/0000-0001-6446-5526","affiliations":[{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas","institution_ids":["https://openalex.org/I4210133369"]},{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA","institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010238940","display_name":"Victor R. Prybutok","orcid":"https://orcid.org/0000-0003-3810-9039"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]},{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Victor Prybutok","raw_affiliation_strings":["Department of Information Technology and Decision Sciences, College of Business, University of North Texas","Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA"],"raw_orcid":"https://orcid.org/0000-0003-3810-9039","affiliations":[{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas","institution_ids":["https://openalex.org/I4210133369"]},{"raw_affiliation_string":"Department of Information Technology and Decision Sciences, College of Business, University of North Texas, Denton, Texas, USA","institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5036734917"],"corresponding_institution_ids":["https://openalex.org/I123534392","https://openalex.org/I4210133369"],"apc_list":null,"apc_paid":null,"fwci":10.9331,"has_fulltext":false,"cited_by_count":82,"citation_normalized_percentile":{"value":0.98151645,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"35","issue":"15","first_page":"1362","last_page":"1377"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.9200459718704224},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6383737325668335},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.588349461555481},{"id":"https://openalex.org/keywords/antecedent","display_name":"Antecedent (behavioral psychology)","score":0.5764041543006897},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4921371340751648},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.4324715733528137},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.42820560932159424},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.35292911529541016},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3428686559200287},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.33376994729042053},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.10578984022140503}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.9200459718704224},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6383737325668335},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.588349461555481},{"id":"https://openalex.org/C2781256819","wikidata":"https://www.wikidata.org/wiki/Q16828835","display_name":"Antecedent (behavioral psychology)","level":2,"score":0.5764041543006897},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4921371340751648},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.4324715733528137},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.42820560932159424},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.35292911529541016},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3428686559200287},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.33376994729042053},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.10578984022140503},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10447318.2018.1525023","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2018.1525023","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6399999856948853,"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W1491644571","https://openalex.org/W1517229207","https://openalex.org/W1557992034","https://openalex.org/W1563786874","https://openalex.org/W1591013228","https://openalex.org/W1708393801","https://openalex.org/W1983112665","https://openalex.org/W1984947418","https://openalex.org/W1986221133","https://openalex.org/W1987198869","https://openalex.org/W1994325058","https://openalex.org/W2012262466","https://openalex.org/W2019486555","https://openalex.org/W2023407407","https://openalex.org/W2033943395","https://openalex.org/W2042600590","https://openalex.org/W2044804146","https://openalex.org/W2057012437","https://openalex.org/W2064012062","https://openalex.org/W2065545125","https://openalex.org/W2067447017","https://openalex.org/W2068801563","https://openalex.org/W2077625227","https://openalex.org/W2079358799","https://openalex.org/W2085709099","https://openalex.org/W2100379340","https://openalex.org/W2100739170","https://openalex.org/W2110372823","https://openalex.org/W2110940731","https://openalex.org/W2113250037","https://openalex.org/W2117486215","https://openalex.org/W2118329604","https://openalex.org/W2119681300","https://openalex.org/W2120336353","https://openalex.org/W2128734027","https://openalex.org/W2130801612","https://openalex.org/W2142175015","https://openalex.org/W2147050295","https://openalex.org/W2148970282","https://openalex.org/W2149608872","https://openalex.org/W2154767394","https://openalex.org/W2158809862","https://openalex.org/W2160815625","https://openalex.org/W2162739331","https://openalex.org/W2165268962","https://openalex.org/W2169737976","https://openalex.org/W2170510658","https://openalex.org/W2171858457","https://openalex.org/W2189532221","https://openalex.org/W2285006556","https://openalex.org/W2286247980","https://openalex.org/W2318174585","https://openalex.org/W2343102539","https://openalex.org/W2460837581","https://openalex.org/W2767362296","https://openalex.org/W2807792407","https://openalex.org/W2963570199","https://openalex.org/W3124061660","https://openalex.org/W3125484606","https://openalex.org/W3125976894","https://openalex.org/W4212950287","https://openalex.org/W4232899145","https://openalex.org/W4247052122","https://openalex.org/W4252050038","https://openalex.org/W4300813836"],"related_works":["https://openalex.org/W2478582891","https://openalex.org/W2107728149","https://openalex.org/W2360806008","https://openalex.org/W2157900495","https://openalex.org/W2203872009","https://openalex.org/W2018105956","https://openalex.org/W4251771709","https://openalex.org/W3157556506","https://openalex.org/W2501695166","https://openalex.org/W2110194378"],"abstract_inverted_index":{"Advanced":[0],"speech":[1],"recognition":[2],"technology":[3],"facilitated":[4],"the":[5,41,56,87,91,104,131,136,171],"development":[6],"of":[7,40,79,93,133,138,157,166,173],"voice-based":[8],"smart":[9,23],"devices.":[10,52],"Voice":[11],"user":[12,81,120],"interface":[13],"(VUI)":[14],"is":[15,55,85],"now":[16],"a":[17,96,179],"common":[18],"feature":[19],"on":[20,35,135,162],"smartphones,":[21],"computers,":[22],"home":[24],"devices,":[25],"and":[26,31,46,68,114,143,154,175],"car":[27],"systems.":[28],"The":[29,146],"fragmented":[30],"context":[32],"focused":[33],"literature":[34],"VUI":[36,50,80,97,119,141,163],"motivates":[37],"this":[38],"examination":[39],"relationship":[42],"between":[43],"perceived":[44,110,112,150,155],"quality":[45],"customer":[47],"satisfaction":[48],"in":[49,95],"portable":[51],"This":[53,83],"study":[54,84],"first":[57,88],"to":[58,66,89],"introduce":[59],"extrinsic":[60],"motivational":[61],"factors":[62,74],"as":[63],"an":[64,76],"extension":[65],"Wixom":[67],"Todd\u2019s":[69],"model.":[70,99],"These":[71],"additional":[72],"antecedent":[73],"add":[75],"enriched":[77],"explanation":[78],"behavior.":[82],"also":[86,129],"consider":[90],"role":[92,132,182],"gender":[94,134],"behavior":[98,165],"Our":[100,127],"findings":[101,147],"suggest":[102],"that":[103,149],"proposed":[105],"driving":[106],"factors,":[107],"including":[108],"trust,":[109],"risks,":[111],"enjoyment,":[113],"mobile":[115,176],"self-efficacy,":[116],"significantly":[117],"affect":[118],"attitudes,":[121],"which":[122],"influence":[123],"their":[124],"continuance":[125],"intention.":[126],"results":[128],"address":[130],"association":[137],"attitude":[139],"toward":[140],"use":[142,158,164],"its":[144],"antecedents.":[145],"show":[148],"risk":[151],"(privacy":[152],"concerns)":[153],"ease":[156],"are":[159],"more":[160,180],"influential":[161],"males":[167],"than":[168,185],"females.":[169],"However,":[170],"effect":[172],"trust":[174],"self-efficacy":[177],"play":[178],"crucial":[181],"for":[183],"females":[184],"males.":[186]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":17},{"year":2022,"cited_by_count":12},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":1}],"updated_date":"2026-04-27T08:22:11.395708","created_date":"2025-10-10T00:00:00"}
