{"id":"https://openalex.org/W1987564442","doi":"https://doi.org/10.1080/10447310802546708","title":"Exploring the Value of Usability Feedback Formats","display_name":"Exploring the Value of Usability Feedback Formats","publication_year":2009,"publication_date":"2009-01-14","ids":{"openalex":"https://openalex.org/W1987564442","doi":"https://doi.org/10.1080/10447310802546708","mag":"1987564442"},"language":"en","primary_location":{"id":"doi:10.1080/10447310802546708","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447310802546708","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5000493069","display_name":"M.-B. N\ufffdrgaard","orcid":null},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Mie N\u2298rgaard","raw_affiliation_strings":["University of Copenhagen , Universitetsparken 1, Copenhagen, Denmark"],"affiliations":[{"raw_affiliation_string":"University of Copenhagen , Universitetsparken 1, Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015615908","display_name":"Kasper Hornb\u00e6k","orcid":"https://orcid.org/0000-0001-8742-1198"},"institutions":[{"id":"https://openalex.org/I124055696","display_name":"University of Copenhagen","ror":"https://ror.org/035b05819","country_code":"DK","type":"education","lineage":["https://openalex.org/I124055696"]}],"countries":["DK"],"is_corresponding":true,"raw_author_name":"Kasper Hornb\u00e6k","raw_affiliation_strings":["University of Copenhagen , Universitetsparken 1, Copenhagen, Denmark"],"affiliations":[{"raw_affiliation_string":"University of Copenhagen , Universitetsparken 1, Copenhagen, Denmark","institution_ids":["https://openalex.org/I124055696"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5015615908"],"corresponding_institution_ids":["https://openalex.org/I124055696"],"apc_list":null,"apc_paid":null,"fwci":1.3986,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.81776801,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"25","issue":"1","first_page":"49","last_page":"74"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9690285921096802},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7184262275695801},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.6104298830032349},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.5199978947639465},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.49486011266708374},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.486608624458313},{"id":"https://openalex.org/keywords/cognitive-walkthrough","display_name":"Cognitive walkthrough","score":0.47523167729377747},{"id":"https://openalex.org/keywords/relevance-feedback","display_name":"Relevance feedback","score":0.46514618396759033},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.44915100932121277},{"id":"https://openalex.org/keywords/pluralistic-walkthrough","display_name":"Pluralistic walkthrough","score":0.43799954652786255},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.41746050119400024},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35568028688430786},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.06745827198028564}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9690285921096802},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7184262275695801},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.6104298830032349},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.5199978947639465},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.49486011266708374},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.486608624458313},{"id":"https://openalex.org/C87105883","wikidata":"https://www.wikidata.org/wiki/Q1107002","display_name":"Cognitive walkthrough","level":4,"score":0.47523167729377747},{"id":"https://openalex.org/C2779532271","wikidata":"https://www.wikidata.org/wiki/Q445558","display_name":"Relevance feedback","level":4,"score":0.46514618396759033},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.44915100932121277},{"id":"https://openalex.org/C188688815","wikidata":"https://www.wikidata.org/wiki/Q7205541","display_name":"Pluralistic walkthrough","level":3,"score":0.43799954652786255},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.41746050119400024},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35568028688430786},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.06745827198028564},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C1667742","wikidata":"https://www.wikidata.org/wiki/Q10927554","display_name":"Image retrieval","level":3,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C115961682","wikidata":"https://www.wikidata.org/wiki/Q860623","display_name":"Image (mathematics)","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/10447310802546708","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447310802546708","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human-Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/71730600-5c56-11de-a8de-000ea68e967b","is_oa":false,"landing_page_url":"https://curis.ku.dk/portal/da/publications/exploring-the-value-of-usability-feedback-formats(71730600-5c56-11de-a8de-000ea68e967b).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306401983","display_name":"Research at the University of Copenhagen (University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124055696","host_organization_name":"University of Copenhagen","host_organization_lineage":["https://openalex.org/I124055696"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"N\u00f8rgaard , M & Hornb\u00e6k , K A S 2009 , ' Exploring the value of usability feedback formats ' , International Journal of Human-Computer Interaction , vol. 25 , no. 1 , pp. 49-74 . https://doi.org/10.1080/10447310802546708","raw_type":"article"},{"id":"pmh:oai:pure.atira.dk:publications/71730600-5c56-11de-a8de-000ea68e967b","is_oa":false,"landing_page_url":"https://researchprofiles.ku.dk/da/publications/71730600-5c56-11de-a8de-000ea68e967b","pdf_url":null,"source":{"id":"https://openalex.org/S4306401983","display_name":"Research at the University of Copenhagen (University of Copenhagen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124055696","host_organization_name":"University of Copenhagen","host_organization_lineage":["https://openalex.org/I124055696"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"N\u00f8rgaard , M & Hornb\u00e6k , K A S 2009 , ' Exploring the value of usability feedback formats ' , International Journal of Human-Computer Interaction , vol. 25 , no. 1 , pp. 49-74 . https://doi.org/10.1080/10447310802546708","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W124282666","https://openalex.org/W193667713","https://openalex.org/W1495649899","https://openalex.org/W1551257840","https://openalex.org/W1558663422","https://openalex.org/W1733971010","https://openalex.org/W1918878574","https://openalex.org/W2003328301","https://openalex.org/W2004067246","https://openalex.org/W2009046180","https://openalex.org/W2013743083","https://openalex.org/W2013779214","https://openalex.org/W2018745808","https://openalex.org/W2029540050","https://openalex.org/W2032484506","https://openalex.org/W2041510013","https://openalex.org/W2044255712","https://openalex.org/W2057474046","https://openalex.org/W2080449122","https://openalex.org/W2080466302","https://openalex.org/W2087157825","https://openalex.org/W2101257593","https://openalex.org/W2109428365","https://openalex.org/W2112136322","https://openalex.org/W2126985755","https://openalex.org/W2148242328","https://openalex.org/W2478984895","https://openalex.org/W2764752415","https://openalex.org/W2910064571","https://openalex.org/W2913758505","https://openalex.org/W4237741047","https://openalex.org/W4239496300","https://openalex.org/W4251001806"],"related_works":["https://openalex.org/W2017322369","https://openalex.org/W2099200518","https://openalex.org/W2126268377","https://openalex.org/W1174344464","https://openalex.org/W1824959172","https://openalex.org/W2117842480","https://openalex.org/W4382052255","https://openalex.org/W2178604987","https://openalex.org/W2792009728","https://openalex.org/W2015285125"],"abstract_inverted_index":{"The":[0],"format":[1],"used":[2],"to":[3,9,86,98,139],"present":[4],"feedback":[5,45,60,65,138,195],"from":[6],"usability":[7,40,48,142,179,201],"evaluations":[8],"developers":[10,37,68,103,198],"affects":[11],"whether":[12],"problems":[13,52],"are":[14,26],"understood,":[15],"accepted,":[16],"and":[17,53,75,88,109,187,204],"fixed.":[18],"Yet,":[19],"little":[20],"research":[21],"has":[22],"investigated":[23],"which":[24,122],"formats":[25,166],"the":[27,70,95,101,137,141,150,154,157,165,193,210],"most":[28],"effective.":[29],"We":[30],"describe":[31],"an":[32,77,207],"explorative":[33],"study":[34],"where":[35],"three":[36],"assess":[38],"40":[39],"findings":[41,49],"presented":[42],"using":[43],"five":[44],"formats.":[46,159],"Our":[47],"comprise":[50],"35":[51],"5":[54],"positive":[55],"comments.":[56],"Data":[57],"suggest":[58],"that":[59,162,182,199],"serves":[61],"multiple":[62],"purposes.":[63],"Initially,":[64],"must":[66,82],"convince":[67],"about":[69],"relevance":[71],"of":[72,79,94,118,121,153,156,164,176,205,209],"a":[73,92,200],"problem":[74,202],"convey":[76],"understanding":[78,208],"this.":[80],"Feedback":[81],"next":[83],"be":[84],"easy":[85],"use":[87],"finally":[89],"serve":[90,168],"as":[91,113,125,171],"reminder":[93],"problem.":[96,211],"Prior":[97],"working":[99,135,177],"with":[100,136,178],"feedback,":[102],"rated":[104,124],"redesign":[105,183],"proposals,":[106,184],"multimedia":[107,185],"reports,":[108,186],"annotated":[110,188],"screen":[111,189],"dumps":[112,190],"more":[114,126],"valuable":[115,127],"than":[116,128],"lists":[117],"problems,":[119,143,180],"all":[120,163],"were":[123,145],"scenarios.":[129],"After":[130],"having":[131],"spent":[132],"some":[133],"time":[134],"address":[140,192],"there":[144],"no":[146],"significant":[147],"differences":[148],"among":[149],"developers'":[151],"ratings":[152],"value":[155],"different":[158],"This":[160],"suggests":[161],"may":[167],"equally":[169],"well":[170],"reminders":[172],"in":[173],"later":[174],"stages":[175],"but":[181],"best":[191],"initial":[194],"goals":[196],"convincing":[197],"exists":[203],"conveying":[206]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
