{"id":"https://openalex.org/W4210743236","doi":"https://doi.org/10.1080/0960085x.2021.2018365","title":"The role of user perceptions of intelligence, anthropomorphism, and self-extension on continuance of use of personal intelligent agents","display_name":"The role of user perceptions of intelligence, anthropomorphism, and self-extension on continuance of use of personal intelligent agents","publication_year":2022,"publication_date":"2022-01-26","ids":{"openalex":"https://openalex.org/W4210743236","doi":"https://doi.org/10.1080/0960085x.2021.2018365"},"language":"en","primary_location":{"id":"doi:10.1080/0960085x.2021.2018365","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0960085x.2021.2018365","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045683123","display_name":"Sara Moussawi","orcid":"https://orcid.org/0000-0003-3818-3183"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Sara Moussawi","raw_affiliation_strings":["Dietrich College of Humanities and Social Sciences, Heinz College of Information Systems and Public Policy, Information Systems, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dietrich College of Humanities and Social Sciences, Heinz College of Information Systems and Public Policy, Information Systems, Pittsburgh, PA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058291233","display_name":"Marios Koufaris","orcid":null},"institutions":[{"id":"https://openalex.org/I141810926","display_name":"Baruch College","ror":"https://ror.org/023qavy03","country_code":"US","type":"education","lineage":["https://openalex.org/I141810926"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Marios Koufaris","raw_affiliation_strings":["Baruch College Zicklin School of Business, Paul H. Chook Department of Information Systems and Statistics, One Bernard Baruch Way, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Baruch College Zicklin School of Business, Paul H. Chook Department of Information Systems and Statistics, One Bernard Baruch Way, New York, NY, USA","institution_ids":["https://openalex.org/I141810926"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084038148","display_name":"Raquel Benbunan\u2010Fich","orcid":"https://orcid.org/0000-0002-6358-9161"},"institutions":[{"id":"https://openalex.org/I141810926","display_name":"Baruch College","ror":"https://ror.org/023qavy03","country_code":"US","type":"education","lineage":["https://openalex.org/I141810926"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Raquel Benbunan-Fich","raw_affiliation_strings":["Baruch College Zicklin School of Business, Paul H. Chook Department of Information Systems and Statistics, One Bernard Baruch Way, New York, NY, USA"],"raw_orcid":"https://orcid.org/0000-0002-6358-9161","affiliations":[{"raw_affiliation_string":"Baruch College Zicklin School of Business, Paul H. Chook Department of Information Systems and Statistics, One Bernard Baruch Way, New York, NY, USA","institution_ids":["https://openalex.org/I141810926"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5045683123"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":32.566,"has_fulltext":false,"cited_by_count":116,"citation_normalized_percentile":{"value":0.99792748,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"32","issue":"3","first_page":"601","last_page":"622"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9869999885559082,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.9498796463012695},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.7335472702980042},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5997612476348877},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.5569500923156738},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.46071797609329224},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4503518342971802},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.43797117471694946},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43433690071105957},{"id":"https://openalex.org/keywords/extension","display_name":"Extension (predicate logic)","score":0.43121060729026794},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3834228217601776},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.34434762597084045},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2652069926261902},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.23223784565925598},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.19855618476867676},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12580424547195435}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.9498796463012695},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.7335472702980042},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5997612476348877},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.5569500923156738},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46071797609329224},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4503518342971802},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.43797117471694946},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43433690071105957},{"id":"https://openalex.org/C2778029271","wikidata":"https://www.wikidata.org/wiki/Q5421931","display_name":"Extension (predicate logic)","level":2,"score":0.43121060729026794},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3834228217601776},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.34434762597084045},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2652069926261902},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.23223784565925598},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.19855618476867676},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12580424547195435},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/0960085x.2021.2018365","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0960085x.2021.2018365","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tjisxx:v:32:y:2023:i:3:p:601-622","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/0960085X.2021.2018365","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":111,"referenced_works":["https://openalex.org/W96624510","https://openalex.org/W172982400","https://openalex.org/W176942632","https://openalex.org/W256619278","https://openalex.org/W610154882","https://openalex.org/W1491923622","https://openalex.org/W1534817507","https://openalex.org/W1545460766","https://openalex.org/W1548408014","https://openalex.org/W1599802345","https://openalex.org/W1613589905","https://openalex.org/W1792124015","https://openalex.org/W1841352775","https://openalex.org/W1972898888","https://openalex.org/W1977530452","https://openalex.org/W1978428968","https://openalex.org/W1979422830","https://openalex.org/W1980569376","https://openalex.org/W1985354288","https://openalex.org/W1986787958","https://openalex.org/W1988050849","https://openalex.org/W1991015565","https://openalex.org/W2000058467","https://openalex.org/W2000380427","https://openalex.org/W2001771035","https://openalex.org/W2021641437","https://openalex.org/W2029644310","https://openalex.org/W2032568497","https://openalex.org/W2032789956","https://openalex.org/W2047387213","https://openalex.org/W2050944559","https://openalex.org/W2053295765","https://openalex.org/W2054347393","https://openalex.org/W2056509513","https://openalex.org/W2061487129","https://openalex.org/W2080299624","https://openalex.org/W2083720433","https://openalex.org/W2089360619","https://openalex.org/W2094902472","https://openalex.org/W2095953405","https://openalex.org/W2096769597","https://openalex.org/W2103356704","https://openalex.org/W2106096361","https://openalex.org/W2106522171","https://openalex.org/W2107081237","https://openalex.org/W2110506823","https://openalex.org/W2115040353","https://openalex.org/W2116305749","https://openalex.org/W2119681300","https://openalex.org/W2120115642","https://openalex.org/W2122699195","https://openalex.org/W2131227926","https://openalex.org/W2138805097","https://openalex.org/W2140689769","https://openalex.org/W2140778623","https://openalex.org/W2142753384","https://openalex.org/W2142822317","https://openalex.org/W2154467650","https://openalex.org/W2158709003","https://openalex.org/W2160123621","https://openalex.org/W2167357813","https://openalex.org/W2171515724","https://openalex.org/W2188300213","https://openalex.org/W2331728731","https://openalex.org/W2403583711","https://openalex.org/W2405187948","https://openalex.org/W2489644247","https://openalex.org/W2581904482","https://openalex.org/W2586738476","https://openalex.org/W2610728795","https://openalex.org/W2623293810","https://openalex.org/W2624203283","https://openalex.org/W2654569425","https://openalex.org/W2788781842","https://openalex.org/W2789534411","https://openalex.org/W2796010926","https://openalex.org/W2894291481","https://openalex.org/W2899379916","https://openalex.org/W2900808909","https://openalex.org/W2903374168","https://openalex.org/W2913024120","https://openalex.org/W2922503844","https://openalex.org/W2925616465","https://openalex.org/W2926006265","https://openalex.org/W2942476074","https://openalex.org/W2942966180","https://openalex.org/W2943713802","https://openalex.org/W2946563636","https://openalex.org/W2950926430","https://openalex.org/W2951105432","https://openalex.org/W2953151345","https://openalex.org/W2967476062","https://openalex.org/W2990094127","https://openalex.org/W2991175618","https://openalex.org/W2996036453","https://openalex.org/W3000666106","https://openalex.org/W3014007670","https://openalex.org/W3030624795","https://openalex.org/W3034161046","https://openalex.org/W3121988901","https://openalex.org/W3123652873","https://openalex.org/W3125949797","https://openalex.org/W3139683125","https://openalex.org/W4230637740","https://openalex.org/W4235678817","https://openalex.org/W4246653765","https://openalex.org/W4251859756","https://openalex.org/W4253160053","https://openalex.org/W4256173697","https://openalex.org/W6618757984","https://openalex.org/W6681436189"],"related_works":["https://openalex.org/W2381242807","https://openalex.org/W1977605110","https://openalex.org/W2751208925","https://openalex.org/W4251771709","https://openalex.org/W1575995895","https://openalex.org/W4200403077","https://openalex.org/W2163870992","https://openalex.org/W2294757943","https://openalex.org/W2347541121","https://openalex.org/W781828120"],"abstract_inverted_index":{"Personal":[0],"Intelligent":[1],"Agents":[2],"(PIAs),":[3],"such":[4],"as":[5,128],"Apple\u2019s":[6],"Siri":[7],"and":[8,22,50,62,68,79,104,126],"Amazon\u2019s":[9],"Alexa,":[10],"are":[11,23],"different":[12],"from":[13],"traditional":[14],"information":[15,86],"systems.":[16],"They":[17],"possess":[18],"unique":[19],"design":[20,67],"features":[21],"increasingly":[24],"available":[25],"through":[26],"various":[27],"technological":[28],"devices.":[29],"Due":[30],"to":[31,59],"PIAs\u2019":[32,48],"relative":[33],"novelty,":[34],"little":[35],"is":[36,57],"known":[37],"about":[38],"the":[39,82,92,99,110,121],"determinants":[40],"of":[41,76,85,95,98,109,123,130],"their":[42,51],"continued":[43],"use.":[44],"An":[45],"investigation":[46],"into":[47,81],"characteristics":[49],"impact":[52],"on":[53,101],"users\u2019":[54],"post-adoption":[55],"evaluations":[56],"expected":[58],"have":[60],"theoretical":[61],"practical":[63],"implications":[64],"for":[65],"PIA":[66,100],"sustained":[69],"usage.":[70],"Our":[71,89,117],"research":[72],"model":[73,84],"integrates":[74],"perceptions":[75,108],"intelligence,":[77],"anthropomorphism,":[78],"self-extension":[80],"unified":[83],"technology":[87],"continuance.":[88],"findings":[90],"show":[91],"key":[93],"role":[94,122],"perceived":[96,124,131],"intelligence":[97],"continuance":[102],"intention":[103],"indicate":[105],"that":[106],"hedonic":[107],"agent":[111],"become":[112],"less":[113],"important":[114],"during":[115],"post-adoption.":[116],"results":[118],"also":[119],"highlight":[120],"ownership":[125],"personalisation":[127],"antecedents":[129],"self-extension.":[132]},"counts_by_year":[{"year":2026,"cited_by_count":27},{"year":2025,"cited_by_count":36},{"year":2024,"cited_by_count":30},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":8}],"updated_date":"2026-07-21T08:15:58.654021","created_date":"2025-10-10T00:00:00"}