{"id":"https://openalex.org/W4401882250","doi":"https://doi.org/10.1080/09537325.2024.2394783","title":"When the winds of change blow: an empirical investigation of ChatGPT\u2019s usage behaviour","display_name":"When the winds of change blow: an empirical investigation of ChatGPT\u2019s usage behaviour","publication_year":2024,"publication_date":"2024-08-26","ids":{"openalex":"https://openalex.org/W4401882250","doi":"https://doi.org/10.1080/09537325.2024.2394783"},"language":"en","primary_location":{"id":"doi:10.1080/09537325.2024.2394783","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2024.2394783","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084899999","display_name":"Qiwei Pang","orcid":"https://orcid.org/0000-0002-4155-4013"},"institutions":[{"id":"https://openalex.org/I109935558","display_name":"Ningbo University","ror":"https://ror.org/03et85d35","country_code":"CN","type":"education","lineage":["https://openalex.org/I109935558"]},{"id":"https://openalex.org/I4210088341","display_name":"University of Finance and Economics","ror":"https://ror.org/005d8s603","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210088341"]},{"id":"https://openalex.org/I4210153915","display_name":"Ningbo University Affiliated Hospital","ror":"https://ror.org/045rymn14","country_code":"CN","type":"healthcare","lineage":["https://openalex.org/I4210153915"]}],"countries":["CN","MN"],"is_corresponding":false,"raw_author_name":"Qiwei Pang","raw_affiliation_strings":["Ningbo University of Finance & Economics","College of International Economics &amp; Trade, Ningbo University of Finance &amp; Economics, Ningbo, People\u2019s Republic of China"],"raw_orcid":"https://orcid.org/0000-0002-4155-4013","affiliations":[{"raw_affiliation_string":"Ningbo University of Finance & Economics","institution_ids":["https://openalex.org/I4210153915","https://openalex.org/I4210088341"]},{"raw_affiliation_string":"College of International Economics &amp; Trade, Ningbo University of Finance &amp; Economics, Ningbo, People\u2019s Republic of China","institution_ids":["https://openalex.org/I109935558"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088672246","display_name":"Mengze Zhang","orcid":"https://orcid.org/0000-0003-1370-0391"},"institutions":[{"id":"https://openalex.org/I28777354","display_name":"Sejong University","ror":"https://ror.org/00aft1q37","country_code":"KR","type":"education","lineage":["https://openalex.org/I28777354"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Mengze Zhang","raw_affiliation_strings":["Sejong University","Department of Economics, Sejong University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0003-1370-0391","affiliations":[{"raw_affiliation_string":"Sejong University","institution_ids":["https://openalex.org/I28777354"]},{"raw_affiliation_string":"Department of Economics, Sejong University, Seoul, South Korea","institution_ids":["https://openalex.org/I28777354"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022255714","display_name":"Kum Fai Yuen","orcid":"https://orcid.org/0000-0002-9199-6661"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Kum Fai Yuen","raw_affiliation_strings":["Nanyang Technological University","School of Civil and Environmental Engineering, Nanyang Technological University, Singapore"],"raw_orcid":"https://orcid.org/0000-0002-9199-6661","affiliations":[{"raw_affiliation_string":"Nanyang Technological University","institution_ids":["https://openalex.org/I172675005"]},{"raw_affiliation_string":"School of Civil and Environmental Engineering, Nanyang Technological University, Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010506586","display_name":"Mingjie Fang","orcid":"https://orcid.org/0000-0002-2548-6479"},"institutions":[{"id":"https://openalex.org/I197347611","display_name":"Korea University","ror":"https://ror.org/047dqcg40","country_code":"KR","type":"education","lineage":["https://openalex.org/I197347611"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Mingjie Fang","raw_affiliation_strings":["Korea University","Korea University Business School, Korea University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0002-2548-6479","affiliations":[{"raw_affiliation_string":"Korea University","institution_ids":[]},{"raw_affiliation_string":"Korea University Business School, Korea University, Seoul, South Korea","institution_ids":["https://openalex.org/I197347611"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5010506586"],"corresponding_institution_ids":["https://openalex.org/I197347611"],"apc_list":null,"apc_paid":null,"fwci":8.1905,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.97604628,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"37","issue":"12","first_page":"3113","last_page":"3127"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9724000096321106,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/meteorology","display_name":"Meteorology","score":0.45414894819259644},{"id":"https://openalex.org/keywords/environmental-science","display_name":"Environmental science","score":0.37397944927215576},{"id":"https://openalex.org/keywords/atmospheric-sciences","display_name":"Atmospheric sciences","score":0.35944122076034546},{"id":"https://openalex.org/keywords/climatology","display_name":"Climatology","score":0.33475571870803833},{"id":"https://openalex.org/keywords/geology","display_name":"Geology","score":0.327239453792572},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.24607694149017334}],"concepts":[{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.45414894819259644},{"id":"https://openalex.org/C39432304","wikidata":"https://www.wikidata.org/wiki/Q188847","display_name":"Environmental science","level":0,"score":0.37397944927215576},{"id":"https://openalex.org/C91586092","wikidata":"https://www.wikidata.org/wiki/Q757520","display_name":"Atmospheric sciences","level":1,"score":0.35944122076034546},{"id":"https://openalex.org/C49204034","wikidata":"https://www.wikidata.org/wiki/Q52139","display_name":"Climatology","level":1,"score":0.33475571870803833},{"id":"https://openalex.org/C127313418","wikidata":"https://www.wikidata.org/wiki/Q1069","display_name":"Geology","level":0,"score":0.327239453792572},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.24607694149017334}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537325.2024.2394783","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2024.2394783","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5099999904632568,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[{"id":"https://openalex.org/G4713202267","display_name":null,"funder_award_id":"24NDQN127YBM","funder_id":"https://openalex.org/F4320327492","funder_display_name":"Hunan Office of Philosophy and Social Science"}],"funders":[{"id":"https://openalex.org/F4320327492","display_name":"Hunan Office of Philosophy and Social Science","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W1492301466","https://openalex.org/W1578907434","https://openalex.org/W1904363115","https://openalex.org/W1965354703","https://openalex.org/W1979422830","https://openalex.org/W1998581510","https://openalex.org/W2030306182","https://openalex.org/W2033943395","https://openalex.org/W2050421060","https://openalex.org/W2069490838","https://openalex.org/W2071666535","https://openalex.org/W2100408980","https://openalex.org/W2106096361","https://openalex.org/W2140938420","https://openalex.org/W2173141206","https://openalex.org/W2404399993","https://openalex.org/W2611752725","https://openalex.org/W2791915030","https://openalex.org/W2793193396","https://openalex.org/W2809270980","https://openalex.org/W2987670788","https://openalex.org/W2995678499","https://openalex.org/W3031856734","https://openalex.org/W3085789143","https://openalex.org/W3092252078","https://openalex.org/W3120188930","https://openalex.org/W3125976894","https://openalex.org/W3167048034","https://openalex.org/W3192255416","https://openalex.org/W3195316185","https://openalex.org/W4285987679","https://openalex.org/W4307820782","https://openalex.org/W4308526450","https://openalex.org/W4313262066","https://openalex.org/W4318014888","https://openalex.org/W4318263917","https://openalex.org/W4319083882","https://openalex.org/W4375862891","https://openalex.org/W4386615720","https://openalex.org/W4388177275","https://openalex.org/W4388194978","https://openalex.org/W4396227246","https://openalex.org/W6647975832"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2324615561","https://openalex.org/W2086120259","https://openalex.org/W2245170124","https://openalex.org/W2076393078","https://openalex.org/W3186982001","https://openalex.org/W1984402782","https://openalex.org/W2137941439","https://openalex.org/W2004200960","https://openalex.org/W1999891779"],"abstract_inverted_index":{"ChatGPT":[0],"is":[1,102,148],"a":[2,11,47],"cross-era":[3],"conversational":[4],"artificial":[5],"intelligence":[6],"(AI)":[7],"programme":[8],"based":[9],"on":[10,151],"large":[12],"natural":[13],"language":[14],"processing":[15],"model.":[16],"Due":[17],"to":[18,45,50,65,91,112],"its":[19,28],"novelty,":[20],"researchers":[21],"know":[22],"little":[23],"about":[24],"the":[25,39,67,86,92,113,132,141,163,173],"drivers":[26],"of":[27,81,95,100,116,135,165,172],"user":[29],"behaviour.":[30,54,187],"This":[31],"study":[32],"integrates":[33],"perceived":[34,79,87,98,128,146,155,159],"innovation":[35],"characteristics":[36],"(PCIs)":[37],"and":[38,60,78,106,108,127,138,145,157,168,180],"extended":[40],"technology":[41],"acceptance":[42],"theory":[43],"(E-TAM)":[44],"establish":[46],"theoretical":[48,178],"model":[49],"investigate":[51],"ChatGPT's":[52,185],"usage":[53,93,114,186],"We":[55],"collected":[56],"521":[57],"valid":[58],"replies":[59],"used":[61],"structural":[62],"equation":[63],"modelling":[64],"evaluate":[66],"data.":[68],"Our":[69],"findings":[70,171],"show":[71],"that":[72,123],"relative":[73,136],"advantage,":[74],"image,":[75],"result":[76,166],"demonstrability,":[77],"ease":[80,99],"use":[82,101],"can":[83,109,130],"positively":[84],"impact":[85],"usefulness,":[88],"which":[89],"leads":[90],"behaviour":[94,115],"ChatGPT.":[96,117],"Furthermore,":[97],"influenced":[103],"by":[104],"visibility":[105],"compatibility,":[107],"directly":[110],"lead":[111],"The":[118,170],"moderation":[119],"analysis":[120],"results":[121],"suggest":[122],"both":[124],"personal":[125,152],"innovativeness":[126,153],"enjoyment":[129,160],"amplify":[131],"hypothesised":[133],"impacts":[134,164],"advantage":[137],"compatibility.":[139],"However,":[140],"relationship":[142],"between":[143],"image":[144],"usefulness":[147],"only":[149,158],"contingent":[150],"(not":[154],"enjoyment),":[156],"significantly":[161],"moderates":[162],"demonstrability":[167],"visibility.":[169],"present":[174],"research":[175],"provide":[176],"valuable":[177],"underpinnings":[179],"practical":[181],"implications":[182],"for":[183],"explaining":[184]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":2}],"updated_date":"2026-05-22T09:01:20.584952","created_date":"2025-10-10T00:00:00"}
