{"id":"https://openalex.org/W4290729309","doi":"https://doi.org/10.1080/09537325.2022.2110055","title":"Service sector response to the Fourth Industrial Revolution: strategies for dissemination and acceptance of new knowledge","display_name":"Service sector response to the Fourth Industrial Revolution: strategies for dissemination and acceptance of new knowledge","publication_year":2022,"publication_date":"2022-08-08","ids":{"openalex":"https://openalex.org/W4290729309","doi":"https://doi.org/10.1080/09537325.2022.2110055"},"language":"en","primary_location":{"id":"doi:10.1080/09537325.2022.2110055","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2022.2110055","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057249407","display_name":"Hyuk Chung","orcid":"https://orcid.org/0000-0002-5605-0504"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hyuk Chung","raw_affiliation_strings":["School of Economics, Chung-Ang University, Seoul, Republic of Korea"],"affiliations":[{"raw_affiliation_string":"School of Economics, Chung-Ang University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100729512","display_name":"Kyunam Kim","orcid":"https://orcid.org/0000-0002-0979-675X"},"institutions":[{"id":"https://openalex.org/I28615091","display_name":"Kyonggi University","ror":"https://ror.org/032xf8h46","country_code":"KR","type":"education","lineage":["https://openalex.org/I28615091"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Kyunam Kim","raw_affiliation_strings":["Major of Intellectual Property, Division of Economics, Kyonggi University, Gyeonggi-do, Republic of Korea"],"affiliations":[{"raw_affiliation_string":"Major of Intellectual Property, Division of Economics, Kyonggi University, Gyeonggi-do, Republic of Korea","institution_ids":["https://openalex.org/I28615091"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100729512"],"corresponding_institution_ids":["https://openalex.org/I28615091"],"apc_list":null,"apc_paid":null,"fwci":1.683,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.85742546,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":"36","issue":"8","first_page":"1717","last_page":"1732"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10058","display_name":"Entrepreneurship Studies and Influences","score":0.9904000163078308,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10058","display_name":"Entrepreneurship Studies and Influences","score":0.9904000163078308,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9872000217437744,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11843","display_name":"Family Business Performance and Succession","score":0.9822999835014343,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/incentive","display_name":"Incentive","score":0.5994356870651245},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.582714855670929},{"id":"https://openalex.org/keywords/tertiary-sector-of-the-economy","display_name":"Tertiary sector of the economy","score":0.5195177793502808},{"id":"https://openalex.org/keywords/technological-change","display_name":"Technological change","score":0.4910573959350586},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.48967650532722473},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43528956174850464},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.42422494292259216},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39605221152305603},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33961671590805054},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.27026593685150146},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11477705836296082},{"id":"https://openalex.org/keywords/market-economy","display_name":"Market economy","score":0.09126439690589905}],"concepts":[{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.5994356870651245},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.582714855670929},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.5195177793502808},{"id":"https://openalex.org/C137996800","wikidata":"https://www.wikidata.org/wiki/Q762702","display_name":"Technological change","level":2,"score":0.4910573959350586},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.48967650532722473},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43528956174850464},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.42422494292259216},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39605221152305603},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33961671590805054},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.27026593685150146},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11477705836296082},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.09126439690589905},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537325.2022.2110055","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2022.2110055","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6600000262260437,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321202","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W1484089687","https://openalex.org/W1503439882","https://openalex.org/W1518732113","https://openalex.org/W1529991977","https://openalex.org/W1979236613","https://openalex.org/W1979874005","https://openalex.org/W2019735800","https://openalex.org/W2022166711","https://openalex.org/W2026048329","https://openalex.org/W2028916800","https://openalex.org/W2030209305","https://openalex.org/W2035373815","https://openalex.org/W2037384995","https://openalex.org/W2061225375","https://openalex.org/W2062829779","https://openalex.org/W2075626694","https://openalex.org/W2078819919","https://openalex.org/W2085391041","https://openalex.org/W2094815253","https://openalex.org/W2100783105","https://openalex.org/W2135319301","https://openalex.org/W2279438569","https://openalex.org/W2416497918","https://openalex.org/W2525929298","https://openalex.org/W2742656574","https://openalex.org/W2770323823","https://openalex.org/W2914775452","https://openalex.org/W2953768461","https://openalex.org/W3121620594","https://openalex.org/W3123275472","https://openalex.org/W3125487271","https://openalex.org/W3126115628","https://openalex.org/W4238928002","https://openalex.org/W4252846263","https://openalex.org/W4388169926","https://openalex.org/W4396530942","https://openalex.org/W6716626359","https://openalex.org/W7028438620"],"related_works":["https://openalex.org/W1589252962","https://openalex.org/W2367468089","https://openalex.org/W2098133976","https://openalex.org/W2358591856","https://openalex.org/W2347416728","https://openalex.org/W2215702767","https://openalex.org/W4317371977","https://openalex.org/W2567150521","https://openalex.org/W2380969787","https://openalex.org/W2378365076"],"abstract_inverted_index":{"The":[0],"Fourth":[1],"Industrial":[2],"Revolution":[3],"(4IR)":[4],"represents":[5],"the":[6,11,23,30,41,50,64,94,99,105,126,164,168],"ongoing":[7],"fundamental":[8],"transformation":[9,38],"of":[10,53,67,71,78,119,128,161],"economy,":[12],"based":[13],"on":[14],"disruptive":[15],"technological":[16,152],"change,":[17],"and":[18,56,69,74,98,110,138,170,174],"is":[19,27],"not":[20],"limited":[21],"to":[22,29,36,44,148,151,157],"manufacturing":[24],"sector":[25,43,166],"but":[26],"expanding":[28],"service":[31,42,92,165],"sector.":[32],"This":[33,87,154],"study":[34,88,155],"aims":[35],"establish":[37],"strategies":[39],"for":[40,91,179],"embrace":[45],"4IR":[46,123,162],"technology":[47,180],"by":[48,63,81,141],"investigating":[49],"firm-level":[51],"determinants":[52],"its":[54],"adoption":[55],"development.":[57],"Our":[58],"empirical":[59],"analysis":[60,79],"was":[61],"performed":[62],"integrated":[65],"perspective":[66,127],"dissemination":[68],"acceptance":[70],"new":[72,129],"knowledge,":[73],"we":[75,132],"checked":[76],"robustness":[77],"result":[80],"verifying":[82],"through":[83],"various":[84],"estimation":[85],"methods.":[86],"finds":[89],"that,":[90],"firms,":[93],"business":[95],"family":[96],"network":[97],"external":[100],"collaboration":[101],"as":[102,104],"well":[103],"internal":[106,111],"resources":[107],"(patent":[108],"rights":[109],"R&D)":[112],"play":[113],"a":[114,158],"significant":[115],"role":[116],"in":[117,163],"decision":[118],"adopting":[120],"or":[121],"developing":[122],"technology.":[124],"In":[125],"knowledge":[130],"acceptance,":[131],"found":[133],"that":[134],"increasing":[135],"labour":[136,139],"flexibility":[137],"productivity":[140],"performance":[142],"incentives":[143],"enhances":[144],"an":[145],"organisation\u2019s":[146],"capability":[147],"swiftly":[149],"adjust":[150],"change.":[153],"contributes":[156],"better":[159],"understanding":[160],"with":[167],"knowledge-based":[169],"innovation":[171],"resistance":[172],"view,":[173],"suggests":[175],"novel":[176],"strategic":[177],"implications":[178],"diffusion.":[181]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
