{"id":"https://openalex.org/W4280616662","doi":"https://doi.org/10.1080/09537325.2022.2075338","title":"Is work digitalization without risk? Unveiling the psycho-social hazards of digitalization in the education and healthcare workplace","display_name":"Is work digitalization without risk? Unveiling the psycho-social hazards of digitalization in the education and healthcare workplace","publication_year":2022,"publication_date":"2022-05-11","ids":{"openalex":"https://openalex.org/W4280616662","doi":"https://doi.org/10.1080/09537325.2022.2075338"},"language":"en","primary_location":{"id":"doi:10.1080/09537325.2022.2075338","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2022.2075338","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023941186","display_name":"Rocco Palumbo","orcid":"https://orcid.org/0000-0003-3700-9511"},"institutions":[{"id":"https://openalex.org/I116067653","display_name":"University of Rome Tor Vergata","ror":"https://ror.org/02p77k626","country_code":"IT","type":"education","lineage":["https://openalex.org/I116067653"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Rocco Palumbo","raw_affiliation_strings":["Department of Management & Law, University Tor Vergata of Rome, Rome, Italy","Department of Management & Law, University Tor Vergata of Rome, Rome, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Management & Law, University Tor Vergata of Rome, Rome, Italy","institution_ids":["https://openalex.org/I116067653"]},{"raw_affiliation_string":"Department of Management & Law, University Tor Vergata of Rome, Rome, Italy","institution_ids":["https://openalex.org/I116067653"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033809846","display_name":"Mauro Cavallone","orcid":"https://orcid.org/0000-0002-0719-4130"},"institutions":[{"id":"https://openalex.org/I11039511","display_name":"University of Bergamo","ror":"https://ror.org/02mbd5571","country_code":"IT","type":"education","lineage":["https://openalex.org/I11039511"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Mauro Cavallone","raw_affiliation_strings":["Department of Business Science, University of Bergamo, Bergamo, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Business Science, University of Bergamo, Bergamo, Italy","institution_ids":["https://openalex.org/I11039511"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5023941186"],"corresponding_institution_ids":["https://openalex.org/I116067653"],"apc_list":null,"apc_paid":null,"fwci":7.1357,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.97470444,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"36","issue":"6","first_page":"1136","last_page":"1149"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.9692000150680542,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9599000215530396,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5892418622970581},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5375592112541199},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.5188851952552795},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5070064067840576},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"Job satisfaction","score":0.475356787443161},{"id":"https://openalex.org/keywords/excellence","display_name":"Excellence","score":0.4424932301044464},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4315289855003357},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2963823080062866},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.22122615575790405},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.15297505259513855},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.15130898356437683},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.14255762100219727},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.13802364468574524},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1322057545185089}],"concepts":[{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5892418622970581},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5375592112541199},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.5188851952552795},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5070064067840576},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.475356787443161},{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.4424932301044464},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4315289855003357},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2963823080062866},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.22122615575790405},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.15297505259513855},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15130898356437683},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.14255762100219727},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.13802364468574524},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1322057545185089},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1080/09537325.2022.2075338","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2022.2075338","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},{"id":"pmh:oai:aisberg.unibg.it:10446/223448","is_oa":false,"landing_page_url":"http://hdl.handle.net/10446/223448","pdf_url":null,"source":{"id":"https://openalex.org/S4377196347","display_name":"Aisberg (University of Bergamo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I11039511","host_organization_name":"University of Bergamo","host_organization_lineage":["https://openalex.org/I11039511"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:art.torvergata.it:2108/322666","is_oa":false,"landing_page_url":"https://hdl.handle.net/2108/322666","pdf_url":null,"source":{"id":"https://openalex.org/S4306400993","display_name":"Cineca Institutional Research Information System (Tor Vergata University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I116067653","host_organization_name":"University of Rome Tor Vergata","host_organization_lineage":["https://openalex.org/I116067653"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:ricerca.uniparthenope.it:11367/130344","is_oa":false,"landing_page_url":"https://hdl.handle.net/11367/130344","pdf_url":null,"source":{"id":"https://openalex.org/S4377196432","display_name":"CINECA IRIS Institutial research information system (Parthenope University of Naples)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I183638586","host_organization_name":"Parthenope University of Naples","host_organization_lineage":["https://openalex.org/I183638586"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4399999976158142,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W619927146","https://openalex.org/W2005393701","https://openalex.org/W2037964683","https://openalex.org/W2054367464","https://openalex.org/W2088814148","https://openalex.org/W2149286232","https://openalex.org/W2421827174","https://openalex.org/W2601426988","https://openalex.org/W2605372755","https://openalex.org/W2766021669","https://openalex.org/W2792286822","https://openalex.org/W2914057887","https://openalex.org/W2920764009","https://openalex.org/W2957368826","https://openalex.org/W2980098250","https://openalex.org/W2999178159","https://openalex.org/W3008365771","https://openalex.org/W3011133705","https://openalex.org/W3016720007","https://openalex.org/W3026401353","https://openalex.org/W3033374782","https://openalex.org/W3082445426","https://openalex.org/W3084060286","https://openalex.org/W3093530709","https://openalex.org/W3124280951","https://openalex.org/W3126957647","https://openalex.org/W3134326535","https://openalex.org/W3138956082","https://openalex.org/W3152529989","https://openalex.org/W3164616794","https://openalex.org/W3174576607","https://openalex.org/W3176815771","https://openalex.org/W3192957240","https://openalex.org/W3201517444","https://openalex.org/W3212314651","https://openalex.org/W4241141459","https://openalex.org/W4253528145","https://openalex.org/W4294255581","https://openalex.org/W4300031723","https://openalex.org/W6697741058"],"related_works":["https://openalex.org/W2154960005","https://openalex.org/W3012393071","https://openalex.org/W3125583970","https://openalex.org/W1508013896","https://openalex.org/W1996615648","https://openalex.org/W4212958268","https://openalex.org/W2038448004","https://openalex.org/W4285677568","https://openalex.org/W982102332","https://openalex.org/W1970501475"],"abstract_inverted_index":{"COVID-19":[0],"has":[1],"accelerated":[2],"the":[3,117,152,167,182],"digitalisation":[4,156,171],"of":[5,18,81,106,155,170],"organisations":[6],"to":[7,46,53,74,133,138],"enhance":[8],"flexibility":[9],"and":[10,39,66,98],"adaptability":[11],"in":[12,33,64,116,162,181],"a":[13,159],"turbulent":[14],"environment.":[15],"Literature":[16],"warned":[17],"digitalisation\u2019s":[19,59,76],"side":[20],"effects":[21,77],"on":[22,43,61,78,172],"psycho-social":[23,62,82,140],"hazards":[24,63],"at":[25,84,123,142,150,175],"work.":[26,124],"However,":[27],"empirical":[28],"evidence":[29],"is":[30,131],"inconsistent,":[31],"especially":[32],"service":[34],"industries":[35],"such":[36],"as":[37],"education":[38,65],"healthcare,":[40],"that":[41],"rely":[42],"face-to-face":[44],"exchanges":[45,122],"achieve":[47],"organisational":[48,114,179],"excellence.":[49],"The":[50],"article":[51],"attempts":[52],"fill":[54],"this":[55],"knowledge":[56],"gap,":[57],"investigating":[58],"implications":[60,154],"healthcare.":[67],"A":[68],"probit":[69],"regression":[70],"model":[71],"was":[72],"designed":[73],"examine":[75],"5":[79],"types":[80],"risks":[83,141],"work,":[85,107,143],"namely":[86],"time":[87,109],"pressures,":[88],"poor":[89],"relationships":[90],"with":[91,96],"colleagues,":[92],"job":[93,128],"insecurity,":[94],"interaction":[95],"users,":[97],"irregular":[99],"working":[100],"hours.":[101],"Digitalisation":[102,125],"triggers":[103],"an":[104],"intensification":[105],"increasing":[108],"pressures.":[110],"Furthermore,":[111],"it":[112],"recontextualizes":[113],"dynamics":[115],"cyber-physical":[118],"domain,":[119],"disrupting":[120],"social":[121],"determines":[126],"greater":[127],"uncertainty,":[129],"which":[130],"detrimental":[132],"work":[134,176],"satisfaction.":[135],"In":[136],"order":[137],"curb":[139],"health":[144],"promotion":[145],"measures":[146],"are":[147],"required,":[148],"aimed":[149],"addressing":[151],"negative":[153,168],"by":[157],"restoring":[158],"\u2018human":[160],"touch\u2019":[161],"managing":[163],"human":[164],"resources.":[165],"Disregarding":[166],"impact":[169],"employees\u2019":[173],"well-being":[174],"may":[177],"undermine":[178],"viability":[180],"post-COVID-19":[183],"era.":[184]},"counts_by_year":[{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":2}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}