{"id":"https://openalex.org/W2071333595","doi":"https://doi.org/10.1080/09537320902819296","title":"An empirical investigation of complexity and its management in new product development","display_name":"An empirical investigation of complexity and its management in new product development","publication_year":2009,"publication_date":"2009-04-08","ids":{"openalex":"https://openalex.org/W2071333595","doi":"https://doi.org/10.1080/09537320902819296","mag":"2071333595"},"language":"en","primary_location":{"id":"doi:10.1080/09537320902819296","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537320902819296","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101706808","display_name":"Jong-Bae Kim","orcid":"https://orcid.org/0000-0003-4682-5617"},"institutions":[{"id":"https://openalex.org/I165677929","display_name":"Sungshin Women's University","ror":"https://ror.org/0500xzf72","country_code":"KR","type":"education","lineage":["https://openalex.org/I165677929"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Jongbae Kim","raw_affiliation_strings":["School of Management, Sungshin Women's University , Seoul, 136-742,  Korea","School of Management, Sungshin Women's University , Seoul, 136-742, Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Sungshin Women's University , Seoul, 136-742,  Korea","institution_ids":["https://openalex.org/I165677929"]},{"raw_affiliation_string":"School of Management, Sungshin Women's University , Seoul, 136-742, Korea","institution_ids":["https://openalex.org/I165677929"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016236954","display_name":"David Wilemon","orcid":null},"institutions":[{"id":"https://openalex.org/I70983195","display_name":"Syracuse University","ror":"https://ror.org/025r5qe02","country_code":"US","type":"education","lineage":["https://openalex.org/I70983195"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"David Wilemon","raw_affiliation_strings":["Whitman School of Management, Syracuse University , Syracuse, NY, 13244,  USA","Whitman School of Management, Syracuse University, Syracuse NY 13244, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Whitman School of Management, Syracuse University , Syracuse, NY, 13244,  USA","institution_ids":["https://openalex.org/I70983195"]},{"raw_affiliation_string":"Whitman School of Management, Syracuse University, Syracuse NY 13244, USA","institution_ids":["https://openalex.org/I70983195"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5101706808"],"corresponding_institution_ids":["https://openalex.org/I165677929"],"apc_list":null,"apc_paid":null,"fwci":12.4094,"has_fulltext":false,"cited_by_count":48,"citation_normalized_percentile":{"value":0.9833896,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"21","issue":"4","first_page":"547","last_page":"564"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14306","display_name":"Technology Assessment and Management","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.7323023080825806},{"id":"https://openalex.org/keywords/complexity-management","display_name":"Complexity management","score":0.6020268201828003},{"id":"https://openalex.org/keywords/project-management","display_name":"Project management","score":0.5364981293678284},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5062386393547058},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4611722528934479},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4531569182872772},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4241853356361389},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4077727794647217},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3919633626937866},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.381820410490036},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3525781035423279},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2292272448539734},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.22764700651168823},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20917892456054688},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.185244619846344}],"concepts":[{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.7323023080825806},{"id":"https://openalex.org/C57936825","wikidata":"https://www.wikidata.org/wiki/Q1780925","display_name":"Complexity management","level":2,"score":0.6020268201828003},{"id":"https://openalex.org/C15952604","wikidata":"https://www.wikidata.org/wiki/Q179012","display_name":"Project management","level":2,"score":0.5364981293678284},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5062386393547058},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4611722528934479},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4531569182872772},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4241853356361389},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4077727794647217},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3919633626937866},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.381820410490036},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3525781035423279},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2292272448539734},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.22764700651168823},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20917892456054688},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.185244619846344},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537320902819296","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537320902819296","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5899999737739563}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W33249793","https://openalex.org/W42305532","https://openalex.org/W151135691","https://openalex.org/W1514702836","https://openalex.org/W1573307524","https://openalex.org/W1575943594","https://openalex.org/W1583828201","https://openalex.org/W1969588343","https://openalex.org/W1988054698","https://openalex.org/W1996454340","https://openalex.org/W2030650096","https://openalex.org/W2043624547","https://openalex.org/W2068280925","https://openalex.org/W2073815119","https://openalex.org/W2077738322","https://openalex.org/W2082716295","https://openalex.org/W2089541432","https://openalex.org/W2096219309","https://openalex.org/W2113498247","https://openalex.org/W2115587919","https://openalex.org/W2147198729","https://openalex.org/W2147487134","https://openalex.org/W2151935889","https://openalex.org/W2156337461","https://openalex.org/W2156613121","https://openalex.org/W2158939175","https://openalex.org/W3121212662","https://openalex.org/W3122496575"],"related_works":["https://openalex.org/W2550535968","https://openalex.org/W1548835850","https://openalex.org/W1988992011","https://openalex.org/W2151872653","https://openalex.org/W2164957551","https://openalex.org/W2089541432","https://openalex.org/W2039262649","https://openalex.org/W2810501549","https://openalex.org/W2269307236","https://openalex.org/W2022245664"],"abstract_inverted_index":{"New":[0],"product":[1,33,74],"development":[2,17,52,138],"(NPD)":[3],"programmes":[4],"are":[5],"increasingly":[6],"complex":[7],"and":[8,23,35,54,72,101,156],"difficult":[9],"to":[10,26,44,50,58,84,124],"manage.":[11],"The":[12],"consequences":[13,129],"of":[14,130],"poorly":[15],"managed":[16],"complexity":[18,53,111,163],"can":[19],"be":[20,45],"highly":[21],"visible":[22],"even":[24],"lead":[25],"project":[27,99],"failure.":[28],"To":[29],"effectively":[30],"screen":[31],"new":[32],"proposals":[34],"manage":[36,59],"NPD":[37,41,120,145],"projects":[38],"more":[39],"efficiently,":[40],"teams":[42,121,146],"need":[43],"equipped":[46],"with":[47,79,97],"the":[48,56,70,109,126,143],"capacity":[49],"identify":[51,118],"possess":[55],"knowledge":[57],"it.":[60],"Unfortunately,":[61],"there":[62],"have":[63],"been":[64],"few":[65],"studies":[66],"which":[67],"specifically":[68],"illuminate":[69],"challenges":[71],"experiences":[73],"developers":[75],"face":[76],"in":[77,114],"dealing":[78],"complexity.":[80,131],"Our":[81,89],"research":[82],"attempts":[83],"help":[85],"fill":[86],"this":[87],"gap.":[88],"study":[90],"is":[91],"based":[92],"on":[93,107],"exploratory":[94],"field":[95],"interviews":[96],"32":[98],"leaders":[100],"team":[102],"members.":[103],"We":[104,116],"first":[105],"focus":[106],"identifying":[108],"specific":[110],"issues":[112],"encountered":[113],"NPD.":[115],"then":[117],"what":[119],"actually":[122],"do":[123],"minimise":[125],"potential":[127],"adverse":[128],"Finally,":[132],"we":[133,152],"examine":[134],"whether":[135],"a":[136],"company's":[137],"process":[139],"reduces":[140],"or":[141],"increases":[142],"complexities":[144],"encounter.":[147],"Based":[148],"upon":[149],"our":[150,154],"research,":[151],"present":[153],"results":[155],"conclude":[157],"by":[158],"offering":[159],"several":[160],"recommendations":[161],"for":[162,169],"management":[164],"as":[165,167],"well":[166],"suggestions":[168],"future":[170],"research.":[171]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":7},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":12}],"updated_date":"2026-05-16T08:24:45.110214","created_date":"2025-10-10T00:00:00"}