{"id":"https://openalex.org/W2012900512","doi":"https://doi.org/10.1080/09537320410001682892","title":"Coordination of Technology Intelligence Processes: A Study in Technology Intensive Multinationals","display_name":"Coordination of Technology Intelligence Processes: A Study in Technology Intensive Multinationals","publication_year":2004,"publication_date":"2004-06-01","ids":{"openalex":"https://openalex.org/W2012900512","doi":"https://doi.org/10.1080/09537320410001682892","mag":"2012900512"},"language":"en","primary_location":{"id":"doi:10.1080/09537320410001682892","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537320410001682892","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068443016","display_name":"Eckhard Lichtenthaler","orcid":null},"institutions":[{"id":"https://openalex.org/I4210090941","display_name":"Institute for Biomedical Engineering","ror":"https://ror.org/00baskk38","country_code":"CH","type":"facility","lineage":["https://openalex.org/I202697423","https://openalex.org/I2799323385","https://openalex.org/I35440088","https://openalex.org/I4210090941"]},{"id":"https://openalex.org/I35440088","display_name":"ETH Zurich","ror":"https://ror.org/05a28rw58","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I35440088"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Eckhard Lichtenthaler","raw_affiliation_strings":["\n Swiss Federal Institute of Technology Zurich (ETHZ), Zurich, Switzerland","Swiss Federal Institute of Technology Zurich (ETHZ); Zurich; Switzerland"],"affiliations":[{"raw_affiliation_string":"\n Swiss Federal Institute of Technology Zurich (ETHZ), Zurich, Switzerland","institution_ids":["https://openalex.org/I35440088","https://openalex.org/I4210090941"]},{"raw_affiliation_string":"Swiss Federal Institute of Technology Zurich (ETHZ); Zurich; Switzerland","institution_ids":["https://openalex.org/I35440088"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5068443016"],"corresponding_institution_ids":["https://openalex.org/I35440088","https://openalex.org/I4210090941"],"apc_list":null,"apc_paid":null,"fwci":4.1274,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.94397568,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"16","issue":"2","first_page":"197","last_page":"221"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9668999910354614,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/surprise","display_name":"Surprise","score":0.6479017734527588},{"id":"https://openalex.org/keywords/business-intelligence","display_name":"Business intelligence","score":0.5616424083709717},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5092271566390991},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.46477821469306946},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4602263569831848},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4403294324874878},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.43846583366394043},{"id":"https://openalex.org/keywords/technology-management","display_name":"Technology management","score":0.42599231004714966},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3945879638195038},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.36540737748146057},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.31572669744491577},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2281254529953003},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.136248379945755}],"concepts":[{"id":"https://openalex.org/C2780343955","wikidata":"https://www.wikidata.org/wiki/Q333173","display_name":"Surprise","level":2,"score":0.6479017734527588},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.5616424083709717},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5092271566390991},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46477821469306946},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4602263569831848},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4403294324874878},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.43846583366394043},{"id":"https://openalex.org/C143219415","wikidata":"https://www.wikidata.org/wiki/Q1417293","display_name":"Technology management","level":2,"score":0.42599231004714966},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3945879638195038},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36540737748146057},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31572669744491577},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2281254529953003},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.136248379945755},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537320410001682892","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537320410001682892","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4236382845","https://openalex.org/W4388712630","https://openalex.org/W2481168998","https://openalex.org/W2476994687","https://openalex.org/W642988558","https://openalex.org/W2324507472","https://openalex.org/W1999899047","https://openalex.org/W2173353921","https://openalex.org/W2810824260","https://openalex.org/W4385750187"],"abstract_inverted_index":{"Abstract":[0],"The":[1,44,70,172,372,560,843,907],"importance":[2],"of":[3,30,39,46,77,91,104,106,118,124,136,155,174,205,313,344,397,470,533,562,576,586,626,641,666,684,688,696,707,744,791,833,909],"technology":[4,41,78,107,137,167,175,180,424,464,488,529,563,702,721,745],"intelligence":[5,42,79,108,138,168,425,460,489,564,746],"is":[6,16,98,129,278],"widely":[7],"accepted":[8],"in":[9,52,60,179,294,350,426,461,566,600,686,692,700,808,880,912,931],"theory":[10],"and":[11,56,65,88,121,134,142,161,177,275,282,346,366,395,414,466,486,528,608,644,650,672,698,772,806,878,889,905],"practice.":[12],"However,":[13],"existing":[14],"research":[15,51,329,697],"contradictory":[17],"on":[18,115,152,158,162],"how":[19,276],"this":[20,31],"process":[21,585,609],"should":[22],"be":[23,82],"coordinated.":[24],"Therefore":[25],"it":[26,97,128,274],"was":[27],"the":[28,37,40,61,75,101,116,122,125,132,153,163,193,328,693,719,881,910,932],"objective":[29],"contribution":[32],"to":[33,84,241,260,605],"derive":[34],"insight":[35],"into":[36],"coordination":[38,76,92,105],"process.":[43],"results":[45,71],"an":[47,603],"exploratory":[48],"case":[49,787],"study":[50,683,788],"26":[53],"leading":[54],"European":[55],"North":[57],"American":[58],"companies":[59,310],"pharmaceutical,":[62],"telecommunications":[63],"equipment":[64],"automobile/machinery":[66],"industry":[67],"are":[68,93,110],"presented.":[69],"show":[72],"first,":[73],"that":[74,100,131],"processes":[80,109],"cannot":[81],"limited":[83],"structural":[85],"coordination.":[86],"Hybrid":[87],"informal":[89],"forms":[90,103],"used":[94],"simultaneously.":[95],"Second,":[96],"shown":[99,130],"three":[102],"being":[111],"integrated":[112],"differently":[113],"based":[114],"style":[117],"decision":[119,156],"making":[120,157],"culture":[123],"company.":[126],"Third,":[127],"distribution":[133],"size":[135],"activities":[139,160],"between":[140,148],"corporate":[141],"divisional":[143],"level":[144],"as":[145,147,583,845],"well":[146],"different":[149],"regions":[150],"depend":[151],"location":[154],"innovative":[159],"preconditions":[164],"for":[165,224,525],"performing":[166],"Notes":[169],"H.":[170,233,638,841],"Tschirky,":[171],"role":[173],"forecasting":[176,293,408,582,668,690],"assessment":[178],"management,":[181],"R&D":[182,589,748,810],"Management,":[183,472,535,590,615,749],"24":[184,591],"(2),":[185,248,320,592,837],"1994,":[186,593],"pp.":[187,214,231,250,266,287,304,322,357,419,435,476,499,539,594,619,631,655,677,732,753,796,817,839,861],"121\u2013129.":[188],"F.":[189,385],"J.":[190,200,216,220,306,307,359,388,392,403,482,633,820],"Aguilar,":[191],"Scanning":[192],"Business":[194,209,227,263,351],"Environment":[195],"(New":[196,399,935],"York,":[197,400,936],"Macmillan,":[198],"1967);":[199],"R.":[201,268,324,338,360,516,662,765],"Bright,":[202,361],"Evaluating":[203],"signals":[204],"technological":[206,225,261,314,407,642,667,689],"change,":[207,315],"Harvard":[208],"Review,":[210,246,728,793,835],"48":[211],"(1),":[212,474,629],"1970,":[213],"62\u201370;":[215],"M.":[217,519,634,782,801,899,920,925],"Utterback":[218,635],"&":[219,255,337,390,455,481,493,518,542,613,636,800,823,901,924],"W.":[221,334,383,452,479,512],"Brown,":[222],"Monitoring":[223],"opportunities,":[226,467],"Horizons,":[228,264],"(10),":[229],"1972,":[230,303],"5\u201315;":[232],"I.":[234],"Ansoff,":[235],"Managing":[236,913],"strategic":[237,694],"surprise":[238],"by":[239,646],"response":[240],"weak":[242],"signals,":[243],"California":[244],"Management":[245,374,396,431,792,834,854],"18":[247,319],"1975,":[249,654],"21\u201333;":[251],"A.":[252,325,339,377,386,579,621,902,922],"C.":[253,680],"Cooper":[254],"D.":[256,289,478,715,821],"Schendel,":[257],"Strategic":[258,614,853],"responses":[259],"threats,":[262],"1976,":[265],"61\u201369.":[267],"Balachandra,":[269,657,663],"Technological":[270,280,292,412,623,648,670],"forecasting:":[271],"who":[272],"does":[273],"useful":[277],"it?,":[279],"Forecasting":[281,394,413,649,671],"Social":[283,415,651,673],"Change,":[284,416,652,674],"16,":[285,675],"1980,":[286,676],"75\u201385;":[288],"L.":[290,378,483,716],"Currill,":[291,553],"six":[295],"major":[296],"U.K.":[297],"companies,":[298,428],"Long":[299,316],"Range":[300,317],"Planning,":[301,318],"(3),":[302,730],"72\u201377;":[305],"Quinn,":[308,710],"How":[309],"keep":[311],"abreast":[312],"1985,":[321],"69\u201376.":[323],"Klavans,":[326,494],"Identifying":[327],"underlying":[330],"technical":[331],"intelligence,":[332,588],"in:":[333,491],"B.":[335,391,453,513,515],"Ashton":[336,454,492],"Klavans":[340],"(Eds),":[341],"Keeping":[342],"Abreast":[343],"Science":[345],"Technology:":[347],"Technical":[348,459],"Intelligence":[349,727],"(Columbus,":[352],"OH,":[353],"Batelle":[354],"Press,":[355],"1997),":[356],"23\u201347.":[358],"Practical":[362],"Technology":[363,398,471,534,581,598,611],"Forecasting:":[364],"Concepts":[365],"Exercises,":[367],"3rd":[368],"edn":[369,775],"(Austin,":[370],"TX,":[371],"Industrial":[373,429],"Center,":[375],"1978);":[376],"Porter,":[379],"A.T.":[380],"Roper,":[381],"T.":[382],"Mason,":[384],"Rossini,":[387],"Banks":[389],"Wiederholt,":[393],"Wiley,":[401,937],"1991);":[402],"P.":[404],"Martino,":[405],"Probabilistic":[406],"using":[409],"precursor":[410],"events,":[411],"42,":[417],"1992,":[418],"121\u2013131.":[420],"K.":[421,766,781,824,874],"Brockhoff,":[422],"Competitor":[423],"German":[427],"Marketing":[430],",":[432],"20,":[433],"1991,":[434,538,795],"91\u201398;":[436],"V.":[437],"Lange,":[438,760,869],"Technologische":[439],"Konkurrenzanalyse:":[440],"Zur":[441],"Fr\u00fcherkennung":[442],"von":[443,802],"Wettbewerberinnovationen":[444],"bei":[445],"deutschen":[446],"Gro\u00dfunternehmen":[447],"(Wiesbaden,":[448],"Deutscher":[449],"Universit\u00e4tsverlag,":[450],"1994);":[451],"G.":[456,596],"S.":[457,501],"Stacey,":[458],"business:":[462],"understanding":[463],"threats":[465,643],"International":[468,531],"Journal":[469,532,625],"10":[473],"1995,":[475],"79\u2013104;":[477],"McDonald":[480,541],"Richardson,":[484,543],"Designing":[485],"implementing":[487],"systems,":[490],"op.":[495,544,549,554,658,711,735,756,761,864,870],"cit.,":[496,545,550,555,659,712,736,757,762,865,871],"Ref.":[497,546,551,556,660,713,737,758,763,866,872],"4,":[498],"123\u2013155.":[500],"Peiffer,":[502,548],"Technologie-Fr\u00fchaufkl\u00e4rung":[503],"(Hamburg,":[504],"S":[505],"+":[506],"W":[507],"Steuer-":[508],"und":[509],"Wirtschaftsverlag,":[510],"1992);":[511],"Ashton,":[514],"Kinzey":[517],"E.":[520,637,679,739,825],"Gunn,":[521],"A":[522,682],"structured":[523],"approach":[524],"monitoring":[526],"science":[527],"developments,":[530],"6":[536],"(1/2),":[537],"91\u2013111.":[540],"6.":[547,764,873],"7.":[552],"3;":[557,661],"O.":[558,798],"Granstrand,":[559,755],"conduct":[561],"operations":[565],"industry,":[567],"CIM":[568],"Report":[569],"No.":[570],"84:03;":[571],"Working":[572,894],"Paper,":[573,895],"Chalmers":[574],"University":[575,706],"Technology,":[577],"1984.":[578],"Gerybadze,":[580,863],"a":[584,606,830,846,850],"organisational":[587],"131\u2013140.":[595],"Reger,":[597,734],"foresight":[599],"companies:":[601],"from":[602,786],"indicator":[604],"network":[607],"perspective,":[610],"Analysis":[612],"13":[616],"(4),":[617,751],"2001,":[618],"533\u2013553.":[620],"Gerstenfeld,":[622],"forecasting,":[624],"Business,":[627],"44":[628],"1971,":[630],"10\u201318;":[632],"Burack,":[639],"Identification":[640],"opportunities":[645],"firms,":[647,703],"8,":[653],"7\u201321;":[656],"Perceived":[664],"usefulness":[665],"techniques,":[669],"155\u2013166;":[678],"Joseph,":[681],"differences":[685],"usage":[687],"methods":[691],"management":[695,743],"development":[699],"high":[701],"Doctoral":[704],"dissertation,":[705],"Minnesota,":[708],"1983.":[709],"3.":[714],"Ransley,":[717],"Benchmarking":[718],"\u2018external":[720],"watching\u2019":[722],"process:":[723],"Chevron\u2019s":[724],"experience,":[725],"Competitive":[726],"7":[729],"1996,":[731,860],"28\u201333;":[733],"12;":[738],"Lichtenthaler,":[740],"Third":[741],"generation":[742],"processes,":[747],"33":[750],"2003,":[752],"361\u2013375.":[754],"10;":[759],"Yin,":[767],"Case":[768],"Study":[769],"Research:":[770],"Design":[771],"Methods,":[773],"2nd":[774],"(Newsbury":[776],"Park,":[777],"CA,":[778],"Sage,":[779],"1989);":[780],"Eisenhardt,":[783],"Building":[784],"theories":[785],"research,":[789],"Academy":[790,832],"14,":[794],"532\u2013550.":[797],"Gassmann":[799],"Zedtwitz,":[803],"New":[804],"concepts":[805],"trends":[807],"international":[809],"organization,":[811],"Research":[812],"Policy,":[813],"28":[814],"(2/3),":[815],"1999,":[816],"231\u2013250.":[818],"Ibid.":[819,868],"Orton":[822],"Weick,":[826],"Loosely":[827],"coupled":[828],"systems:":[829],"reconceptualization,":[831],"15":[836],"1990,":[838],"203\u2013223;":[840],"Tsoukas,":[842],"firm":[844],"distributed":[847],"knowledge":[848],"system:":[849],"constructionist":[851],"approach,":[852],"Journal,":[855],"17,":[856],"Special":[857],"Issue,":[858],"Winter":[859],"11\u201325.":[862],"11.":[867],"Pavitt,":[875],"Technologies,":[876],"products":[877],"organisation":[879],"innovating":[882],"firm:":[883],"what":[884],"Adam":[885],"Smith":[886],"tells":[887],"us":[888],"Joseph":[890],"Schumpeter":[891],"doesn\u2019t,":[892],"CoPS":[893],"Publication":[896],"40,":[897],"1997;":[898],"Goold":[900],"Campbell,":[903],"Strategies":[904],"Styles:":[906],"Role":[908],"Centre":[911],"Diversified":[914],"Corporations":[915],"(Oxford,":[916],"Basil":[917],"Blackwell,":[918],"1987);":[919],"Goold,":[921],"Campbell":[923],"Alexander,":[926],"Corporate-Level":[927],"Strategy:":[928],"Creating":[929],"Value":[930],"Multibusiness":[933],"Company":[934],"1994).":[938]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}