{"id":"https://openalex.org/W2542695550","doi":"https://doi.org/10.1080/08874417.2010.11645447","title":"Determining Services for the Mobile Tourist","display_name":"Determining Services for the Mobile Tourist","publication_year":2015,"publication_date":"2015-12-11","ids":{"openalex":"https://openalex.org/W2542695550","doi":"https://doi.org/10.1080/08874417.2010.11645447","mag":"2542695550"},"language":"en","primary_location":{"id":"mag:2542695550","is_oa":false,"landing_page_url":"https://www3.ntu.edu.sg/home/LeeCS/Publications%202012/Journal/6%20Determining%20services%20for%20the%20mobile%20tourist.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Journal of Computer Information Systems","raw_type":null},"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051793131","display_name":"Dion Hoe\u2010Lian Goh","orcid":"https://orcid.org/0000-0003-2904-3269"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"Dion Hoe\u2010Lian Goh","raw_affiliation_strings":["Nanyang Technological University 31 Nanyang Link Singapore 637718"],"raw_orcid":"https://orcid.org/0000-0003-2904-3269","affiliations":[{"raw_affiliation_string":"Nanyang Technological University 31 Nanyang Link Singapore 637718","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091447169","display_name":"Chei Sian Lee","orcid":"https://orcid.org/0000-0003-0891-6526"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Chei Sian Lee","raw_affiliation_strings":["Nanyang Technological University 31 Nanyang Link Singapore 637718"],"raw_orcid":"https://orcid.org/0000-0003-0891-6526","affiliations":[{"raw_affiliation_string":"Nanyang Technological University 31 Nanyang Link Singapore 637718","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049083617","display_name":"Rebecca P. Ang","orcid":"https://orcid.org/0000-0001-6045-7828"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Rebecca P. Ang","raw_affiliation_strings":["Nanyang Technological University, 14 Nanyang Drive, Singapore 637332"],"raw_orcid":"https://orcid.org/0000-0001-6045-7828","affiliations":[{"raw_affiliation_string":"Nanyang Technological University, 14 Nanyang Drive, Singapore 637332","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029029930","display_name":"Chu Keong Lee","orcid":null},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Chu Keong Lee","raw_affiliation_strings":["Nanyang Technological University 31 Nanyang Link Singapore 637718"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nanyang Technological University 31 Nanyang Link Singapore 637718","institution_ids":["https://openalex.org/I172675005"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5051793131"],"corresponding_institution_ids":["https://openalex.org/I172675005"],"apc_list":null,"apc_paid":null,"fwci":24.7333,"has_fulltext":false,"cited_by_count":61,"citation_normalized_percentile":{"value":0.99325816,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"51","issue":"1","first_page":"31","last_page":"40"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.8030961751937866},{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.7820296287536621},{"id":"https://openalex.org/keywords/accommodation","display_name":"Accommodation","score":0.6248154640197754},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5823973417282104},{"id":"https://openalex.org/keywords/mobile-business-development","display_name":"Mobile business development","score":0.5638543367385864},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5623415112495422},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5584596395492554},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.46221867203712463},{"id":"https://openalex.org/keywords/confirmatory-factor-analysis","display_name":"Confirmatory factor analysis","score":0.4524773359298706},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.4358060956001282},{"id":"https://openalex.org/keywords/exploratory-factor-analysis","display_name":"Exploratory factor analysis","score":0.4131878614425659},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.3948547840118408},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.35070258378982544},{"id":"https://openalex.org/keywords/mobile-technology","display_name":"Mobile technology","score":0.34920063614845276},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32874131202697754},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.29111289978027344},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1943996250629425},{"id":"https://openalex.org/keywords/mobile-web","display_name":"Mobile Web","score":0.18312937021255493},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14768514037132263},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.122428297996521},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10921153426170349},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.09303423762321472}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.8030961751937866},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.7820296287536621},{"id":"https://openalex.org/C157660682","wikidata":"https://www.wikidata.org/wiki/Q419793","display_name":"Accommodation","level":2,"score":0.6248154640197754},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5823973417282104},{"id":"https://openalex.org/C97023534","wikidata":"https://www.wikidata.org/wiki/Q6887067","display_name":"Mobile business development","level":5,"score":0.5638543367385864},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5623415112495422},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5584596395492554},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.46221867203712463},{"id":"https://openalex.org/C40722632","wikidata":"https://www.wikidata.org/wiki/Q5160137","display_name":"Confirmatory factor analysis","level":3,"score":0.4524773359298706},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.4358060956001282},{"id":"https://openalex.org/C165957694","wikidata":"https://www.wikidata.org/wiki/Q5421350","display_name":"Exploratory factor analysis","level":3,"score":0.4131878614425659},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.3948547840118408},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.35070258378982544},{"id":"https://openalex.org/C60952562","wikidata":"https://www.wikidata.org/wiki/Q6887246","display_name":"Mobile technology","level":3,"score":0.34920063614845276},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32874131202697754},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29111289978027344},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1943996250629425},{"id":"https://openalex.org/C516764902","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile Web","level":4,"score":0.18312937021255493},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14768514037132263},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.122428297996521},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10921153426170349},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.09303423762321472},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2542695550","is_oa":false,"landing_page_url":"https://www3.ntu.edu.sg/home/LeeCS/Publications%202012/Journal/6%20Determining%20services%20for%20the%20mobile%20tourist.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":"Journal of Computer Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.6700000166893005,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320307894","display_name":"Accenture","ror":"https://ror.org/013g16z83"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W3767694","https://openalex.org/W58542311","https://openalex.org/W150009196","https://openalex.org/W160492491","https://openalex.org/W199356740","https://openalex.org/W211600137","https://openalex.org/W612130259","https://openalex.org/W1482337216","https://openalex.org/W1490831285","https://openalex.org/W1494334032","https://openalex.org/W1556168886","https://openalex.org/W1660498867","https://openalex.org/W1681695349","https://openalex.org/W1930357123","https://openalex.org/W1967541900","https://openalex.org/W1968524945","https://openalex.org/W1973507380","https://openalex.org/W1998828160","https://openalex.org/W2011536622","https://openalex.org/W2011952330","https://openalex.org/W2012389722","https://openalex.org/W2014187622","https://openalex.org/W2032304040","https://openalex.org/W2035040038","https://openalex.org/W2037124948","https://openalex.org/W2041711461","https://openalex.org/W2041963641","https://openalex.org/W2043126886","https://openalex.org/W2043669715","https://openalex.org/W2048630522","https://openalex.org/W2056102005","https://openalex.org/W2056314949","https://openalex.org/W2056434135","https://openalex.org/W2065531897","https://openalex.org/W2071666535","https://openalex.org/W2085067988","https://openalex.org/W2086216423","https://openalex.org/W2090202704","https://openalex.org/W2093265881","https://openalex.org/W2098486575","https://openalex.org/W2101170879","https://openalex.org/W2106867366","https://openalex.org/W2107031757","https://openalex.org/W2111718907","https://openalex.org/W2113840470","https://openalex.org/W2124212458","https://openalex.org/W2147906388","https://openalex.org/W2149546613","https://openalex.org/W2152104114","https://openalex.org/W2152189158","https://openalex.org/W2152226178","https://openalex.org/W2159645837","https://openalex.org/W2163177748","https://openalex.org/W2166557042","https://openalex.org/W2563476729"],"related_works":["https://openalex.org/W1987258130","https://openalex.org/W1791587663","https://openalex.org/W2055849580","https://openalex.org/W2100379340","https://openalex.org/W2075393690","https://openalex.org/W2059615651","https://openalex.org/W2158498894","https://openalex.org/W2097210248","https://openalex.org/W2159444705","https://openalex.org/W2033943395","https://openalex.org/W1574235309","https://openalex.org/W1605799320","https://openalex.org/W2054269851","https://openalex.org/W1511331286","https://openalex.org/W2099697766","https://openalex.org/W1525061388","https://openalex.org/W3152006082","https://openalex.org/W2164232941","https://openalex.org/W1973503348","https://openalex.org/W3157879394"],"abstract_inverted_index":{"The":[0,46,82],"increasing":[1],"popularity":[2],"of":[3,42,73,84],"mobile":[4,12,24,52,99],"devices":[5],"presents":[6],"an":[7],"opportunity":[8],"for":[9,15,94,98],"developing":[10],"innovative":[11],"tourism":[13,25,86],"services":[14,43,53,87,119,136],"tourism-related":[16],"organizations.":[17],"While":[18],"there":[19,33],"is":[20,34],"much":[21],"research":[22],"on":[23,28,38],"applications":[26],"and":[27,31,76,103,128,137],"tourist":[29],"needs":[30],"behavior,":[32],"comparatively":[35,142],"less":[36,143],"work":[37],"studying":[39],"the":[40,58,74],"types":[41],"they":[44],"desire.":[45],"present":[47],"study":[48],"aims":[49],"to":[50,116],"determine":[51],"that":[54,113],"are":[55],"important":[56],"from":[57],"tourists'":[59],"perspective":[60],"using":[61],"a":[62,71,79,92],"factor":[63,105],"analytic":[64,106],"approach.":[65],"This":[66],"was":[67,88],"first":[68],"done":[69],"via":[70],"survey":[72],"literature":[75],"confirmed":[77],"by":[78],"focus":[80],"group.":[81],"set":[83],"candidate":[85],"then":[89],"translated":[90],"into":[91],"questionnaire":[93],"determining":[95],"their":[96],"appropriateness":[97],"tourism.":[100],"Thereafter,":[101],"exploratory":[102],"confirmatory":[104],"procedures":[107],"were":[108,140],"performed.":[109],"Our":[110],"findings":[111],"show":[112],"tourists":[114],"appear":[115],"favor":[117],"basic":[118],"such":[120,133],"as":[121,134],"those":[122],"providing":[123],"information":[124],"about":[125],"transportation,":[126],"accommodation":[127],"food,":[129],"while":[130],"advanced":[131],"ones":[132],"context-aware":[135],"trip":[138],"planning":[139],"deemed":[141],"desirab...":[144]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-28T14:05:53.105641","created_date":"2025-10-10T00:00:00"}