{"id":"https://openalex.org/W2508210425","doi":"https://doi.org/10.1080/08874417.2003.11647537","title":"Critical Success Factors for is Outsourcing Implementation from an Interorganizational Relationship Perspective","display_name":"Critical Success Factors for is Outsourcing Implementation from an Interorganizational Relationship Perspective","publication_year":2003,"publication_date":"2003-09-01","ids":{"openalex":"https://openalex.org/W2508210425","doi":"https://doi.org/10.1080/08874417.2003.11647537","mag":"2508210425"},"language":"en","primary_location":{"id":"doi:10.1080/08874417.2003.11647537","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647537","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1080/08874417.2003.11647537","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5104051943","display_name":"Sung Kim","orcid":null},"institutions":[{"id":"https://openalex.org/I152014189","display_name":"Minnesota State University, Mankato","ror":"https://ror.org/04att9732","country_code":"US","type":"education","lineage":["https://openalex.org/I152014189","https://openalex.org/I91221267"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Sung Kim","raw_affiliation_strings":["Minnesota State University, Mankato, Minnesota 56001"],"affiliations":[{"raw_affiliation_string":"Minnesota State University, Mankato, Minnesota 56001","institution_ids":["https://openalex.org/I152014189"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069833381","display_name":"Young-Soo Chung","orcid":"https://orcid.org/0000-0003-0806-0449"},"institutions":[{"id":"https://openalex.org/I196345858","display_name":"Chungnam National University","ror":"https://ror.org/0227as991","country_code":"KR","type":"education","lineage":["https://openalex.org/I196345858"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Young-Soo Chung","raw_affiliation_strings":["Chungnam National University, Taejon 305-764 Korea"],"affiliations":[{"raw_affiliation_string":"Chungnam National University, Taejon 305-764 Korea","institution_ids":["https://openalex.org/I196345858"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5104051943"],"corresponding_institution_ids":["https://openalex.org/I152014189"],"apc_list":null,"apc_paid":null,"fwci":4.5844,"has_fulltext":false,"cited_by_count":93,"citation_normalized_percentile":{"value":0.94556137,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"43","issue":"4","first_page":"81","last_page":"90"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9247999787330627,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.875830352306366},{"id":"https://openalex.org/keywords/transaction-cost","display_name":"Transaction cost","score":0.7733497619628906},{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.7509481906890869},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7280369997024536},{"id":"https://openalex.org/keywords/asset-specificity","display_name":"Asset specificity","score":0.6748206615447998},{"id":"https://openalex.org/keywords/knowledge-process-outsourcing","display_name":"Knowledge process outsourcing","score":0.5997603535652161},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"Social exchange theory","score":0.5154791474342346},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4962630867958069},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.46481072902679443},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.4454461336135864},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4150405526161194},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3569898009300232},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3404378592967987},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.12728074193000793},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.12252503633499146},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.11758992075920105},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.09945946931838989},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.09556180238723755}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.875830352306366},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.7733497619628906},{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.7509481906890869},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7280369997024536},{"id":"https://openalex.org/C2778510605","wikidata":"https://www.wikidata.org/wiki/Q4808810","display_name":"Asset specificity","level":3,"score":0.6748206615447998},{"id":"https://openalex.org/C108474776","wikidata":"https://www.wikidata.org/wiki/Q2917279","display_name":"Knowledge process outsourcing","level":3,"score":0.5997603535652161},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.5154791474342346},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4962630867958069},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.46481072902679443},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.4454461336135864},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4150405526161194},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3569898009300232},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3404378592967987},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12728074193000793},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.12252503633499146},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.11758992075920105},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09945946931838989},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.09556180238723755},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/08874417.2003.11647537","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647537","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1080/08874417.2003.11647537","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647537","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W48092728","https://openalex.org/W103278361","https://openalex.org/W300145861","https://openalex.org/W630464298","https://openalex.org/W642454751","https://openalex.org/W647450710","https://openalex.org/W1516798127","https://openalex.org/W1525394556","https://openalex.org/W1529957348","https://openalex.org/W1549472903","https://openalex.org/W1567411073","https://openalex.org/W1576685237","https://openalex.org/W1603186010","https://openalex.org/W1654874180","https://openalex.org/W1672240586","https://openalex.org/W1682620721","https://openalex.org/W1970930607","https://openalex.org/W1971892476","https://openalex.org/W1989528006","https://openalex.org/W1991670833","https://openalex.org/W1995415491","https://openalex.org/W1996558791","https://openalex.org/W2003825788","https://openalex.org/W2020467863","https://openalex.org/W2024573942","https://openalex.org/W2024786583","https://openalex.org/W2036156227","https://openalex.org/W2042301164","https://openalex.org/W2055827285","https://openalex.org/W2056621186","https://openalex.org/W2056947287","https://openalex.org/W2057012437","https://openalex.org/W2062663664","https://openalex.org/W2072144776","https://openalex.org/W2075821243","https://openalex.org/W2077597794","https://openalex.org/W2078255126","https://openalex.org/W2081388928","https://openalex.org/W2103686707","https://openalex.org/W2109434325","https://openalex.org/W2116808919","https://openalex.org/W2123171144","https://openalex.org/W2133302594","https://openalex.org/W2238389465","https://openalex.org/W2301761582","https://openalex.org/W2313133259","https://openalex.org/W2313837574","https://openalex.org/W2317921731","https://openalex.org/W2329693473","https://openalex.org/W2481878600","https://openalex.org/W2482055194","https://openalex.org/W3016265253","https://openalex.org/W3126094737","https://openalex.org/W4229566590","https://openalex.org/W4232663165","https://openalex.org/W4237253019","https://openalex.org/W4237326381","https://openalex.org/W4238068859","https://openalex.org/W4241234180","https://openalex.org/W4243769447","https://openalex.org/W4243845907","https://openalex.org/W4252121802","https://openalex.org/W4255702179","https://openalex.org/W4285719527","https://openalex.org/W4300471567","https://openalex.org/W6632554369","https://openalex.org/W6636069871","https://openalex.org/W6846006698"],"related_works":["https://openalex.org/W2373570448","https://openalex.org/W3125936296","https://openalex.org/W2091817904","https://openalex.org/W2023295939","https://openalex.org/W2116396791","https://openalex.org/W2550692890","https://openalex.org/W174107629","https://openalex.org/W4312053153","https://openalex.org/W2051538943","https://openalex.org/W1861795273"],"abstract_inverted_index":{"The":[0,26,96],"primary":[1],"purpose":[2],"of":[3,17,46,51,65,74,92,103,117],"this":[4],"study":[5,45],"is":[6,30,112],"to":[7,12,71,89,109,114],"investigate":[8],"the":[9,13,33,66,72,90],"factors":[10],"contributing":[11],"success":[14,73,91],"and":[15,24,39,63,78,83],"failure":[16],"IS":[18,48,75,93,118],"outsourcing":[19,49,76,94],"relationships":[20,50],"between":[21],"client":[22],"firms":[23,53],"vendors.":[25],"proposed":[27],"research":[28],"model":[29],"based":[31],"on":[32],"relational":[34,104],"exchange":[35,105],"theory,":[36],"communication":[37],"behavior,":[38],"transaction":[40],"cost":[41],"theory.":[42],"A":[43],"survey":[44],"207":[47],"U.S.":[52],"indicates":[54],"that":[55,79,99],"(1)":[56],"vendor":[57,67],"capability,":[58],"solidarity,":[59],"continuity":[60],"expectation,":[61],"flexibility,":[62],"monitoring":[64],"are":[68,86],"positively":[69],"related":[70,88],"relationships,":[77],"(2)":[80],"role":[81],"integrity":[82],"asset":[84],"specificity":[85],"negatively":[87],"relationships.":[95],"findings":[97],"suggest":[98],"a":[100],"strong":[101],"formation":[102],"attributes,":[106],"as":[107],"opposed":[108],"discrete":[110],"exchange,":[111],"essential":[113],"successful":[115],"implementation":[116],"outsourcing.":[119]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":8},{"year":2012,"cited_by_count":8}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}