{"id":"https://openalex.org/W66869815","doi":"https://doi.org/10.1080/08874417.2003.11647519","title":"Investigating the Use of Role Play Training to Improve the Communication Skills of is Professionals: Some Empirical Evidence","display_name":"Investigating the Use of Role Play Training to Improve the Communication Skills of is Professionals: Some Empirical Evidence","publication_year":2003,"publication_date":"2003-03-01","ids":{"openalex":"https://openalex.org/W66869815","doi":"https://doi.org/10.1080/08874417.2003.11647519","mag":"66869815"},"language":"en","primary_location":{"id":"doi:10.1080/08874417.2003.11647519","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647519","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1080/08874417.2003.11647519","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112783687","display_name":"Leida Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I114493937","display_name":"Creighton University","ror":"https://ror.org/05wf30g94","country_code":"US","type":"education","lineage":["https://openalex.org/I114493937"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lei-Da Chen","raw_affiliation_strings":["Creighton University, Omaha, Nebraska 68178","Creighton University, Omaha, Nebraska, 68178"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Creighton University, Omaha, Nebraska 68178","institution_ids":["https://openalex.org/I114493937"]},{"raw_affiliation_string":"Creighton University, Omaha, Nebraska, 68178","institution_ids":["https://openalex.org/I114493937"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051373904","display_name":"Achita Muthitacharoen","orcid":null},"institutions":[{"id":"https://openalex.org/I39587148","display_name":"Wichita State University","ror":"https://ror.org/00c4e7y75","country_code":"US","type":"education","lineage":["https://openalex.org/I39587148"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Achita (Mi) Muthitacharoen","raw_affiliation_strings":["Wichita State University, Wichita, Kansas 67260-0077"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wichita State University, Wichita, Kansas 67260-0077","institution_ids":["https://openalex.org/I39587148"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069441855","display_name":"Mark N. Frolick","orcid":null},"institutions":[{"id":"https://openalex.org/I94658018","display_name":"University of Memphis","ror":"https://ror.org/01cq23130","country_code":"US","type":"education","lineage":["https://openalex.org/I94658018"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mark N. Frolick","raw_affiliation_strings":["University of Memphis, Memphis, Tennessee 38115"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Memphis, Memphis, Tennessee 38115","institution_ids":["https://openalex.org/I94658018"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.6014,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.88564239,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"43","issue":"3","first_page":"67","last_page":"74"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/communication-skills","display_name":"Communication skills","score":0.567807674407959},{"id":"https://openalex.org/keywords/training","display_name":"Training (meteorology)","score":0.5676766037940979},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5541948080062866},{"id":"https://openalex.org/keywords/empirical-evidence","display_name":"Empirical evidence","score":0.5497848391532898},{"id":"https://openalex.org/keywords/skills-management","display_name":"Skills management","score":0.4645286500453949},{"id":"https://openalex.org/keywords/communication-skills-training","display_name":"Communication skills training","score":0.4523206949234009},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4362756013870239},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.41483935713768005},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3946804702281952},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.18474119901657104},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.170060932636261},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11533862352371216}],"concepts":[{"id":"https://openalex.org/C2988115150","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication skills","level":2,"score":0.567807674407959},{"id":"https://openalex.org/C2777211547","wikidata":"https://www.wikidata.org/wiki/Q17141490","display_name":"Training (meteorology)","level":2,"score":0.5676766037940979},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5541948080062866},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.5497848391532898},{"id":"https://openalex.org/C97082442","wikidata":"https://www.wikidata.org/wiki/Q1934361","display_name":"Skills management","level":2,"score":0.4645286500453949},{"id":"https://openalex.org/C2910051566","wikidata":"https://www.wikidata.org/wiki/Q5154232","display_name":"Communication skills training","level":3,"score":0.4523206949234009},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4362756013870239},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.41483935713768005},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3946804702281952},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.18474119901657104},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.170060932636261},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11533862352371216},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/08874417.2003.11647519","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647519","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:www.exhibit.xavier.edu:management_information_systems_faculty-1070","is_oa":false,"landing_page_url":"https://www.exhibit.xavier.edu/management_information_systems_faculty/41","pdf_url":null,"source":{"id":"https://openalex.org/S4377196719","display_name":"Exhibit - A Showcase of Scholarship, Creativity and Preservation Provided by Xavier University Library (Xavier University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I194120229","host_organization_name":"Xavier University","host_organization_lineage":["https://openalex.org/I194120229"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty Scholarship","raw_type":"text"}],"best_oa_location":{"id":"doi:10.1080/08874417.2003.11647519","is_oa":true,"landing_page_url":"https://doi.org/10.1080/08874417.2003.11647519","pdf_url":null,"source":{"id":"https://openalex.org/S83133229","display_name":"Journal of Computer Information Systems","issn_l":"0887-4417","issn":["0887-4417","2380-2057"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computer Information Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8100000023841858,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W19723780","https://openalex.org/W30254738","https://openalex.org/W74212311","https://openalex.org/W147533562","https://openalex.org/W203883010","https://openalex.org/W209141508","https://openalex.org/W372219805","https://openalex.org/W1498853351","https://openalex.org/W1564617445","https://openalex.org/W1572897785","https://openalex.org/W1573566114","https://openalex.org/W1580996832","https://openalex.org/W1583086350","https://openalex.org/W1594158518","https://openalex.org/W1601343908","https://openalex.org/W1706230744","https://openalex.org/W1965847453","https://openalex.org/W1965971373","https://openalex.org/W1971267191","https://openalex.org/W1991355547","https://openalex.org/W2007464020","https://openalex.org/W2011781474","https://openalex.org/W2015885717","https://openalex.org/W2018230150","https://openalex.org/W2024648170","https://openalex.org/W2069577683","https://openalex.org/W2085171167","https://openalex.org/W2085645952","https://openalex.org/W2087569944","https://openalex.org/W2108490082","https://openalex.org/W2417179628","https://openalex.org/W2809919647","https://openalex.org/W2992293514","https://openalex.org/W2994182924","https://openalex.org/W4237737621","https://openalex.org/W4249910277","https://openalex.org/W4285719527","https://openalex.org/W6600818589","https://openalex.org/W6608597920","https://openalex.org/W6634812161","https://openalex.org/W6654876820","https://openalex.org/W6771374419","https://openalex.org/W7015859635"],"related_works":["https://openalex.org/W2328514528","https://openalex.org/W2351598489","https://openalex.org/W2024557331","https://openalex.org/W2409596940","https://openalex.org/W2021041026","https://openalex.org/W2098531942","https://openalex.org/W2185279894","https://openalex.org/W1487158083","https://openalex.org/W97141997","https://openalex.org/W2035691175"],"abstract_inverted_index":{"Investigates":[0],"the":[1,9],"use":[2],"of":[3,12,18],"role":[4],"play":[5],"training":[6],"to":[7],"improve":[8],"communication":[10],"skills":[11],"information":[13],"system":[14],"(IS)":[15],"professionals.":[16],"Shortage":[17],"qualified":[19],"IS":[20],"professionals;":[21],"Research":[22,24],"background;":[23],"questions":[25],"and":[26],"hypotheses.":[27]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}