{"id":"https://openalex.org/W4402235348","doi":"https://doi.org/10.1080/07421222.2024.2376382","title":"Relationship Between Trust in the AI Creator and Trust in AI Systems: The Crucial Role of AI Alignment and Steerability","display_name":"Relationship Between Trust in the AI Creator and Trust in AI Systems: The Crucial Role of AI Alignment and Steerability","publication_year":2024,"publication_date":"2024-07-02","ids":{"openalex":"https://openalex.org/W4402235348","doi":"https://doi.org/10.1080/07421222.2024.2376382"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.2024.2376382","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2024.2376382","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106992535","display_name":"Kambiz Saffarizadeh","orcid":"https://orcid.org/0000-0001-9490-2897"},"institutions":[{"id":"https://openalex.org/I189196454","display_name":"The University of Texas at Arlington","ror":"https://ror.org/019kgqr73","country_code":"US","type":"education","lineage":["https://openalex.org/I189196454"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Kambiz Saffarizadeh","raw_affiliation_strings":["Department of Information Systems and Operations Management, College of Business, University of Texas at Arlington, Arlington, TX, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems and Operations Management, College of Business, University of Texas at Arlington, Arlington, TX, USA","institution_ids":["https://openalex.org/I189196454"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050779192","display_name":"Mark Keil","orcid":"https://orcid.org/0000-0001-9203-2277"},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mark Keil","raw_affiliation_strings":["Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, Atlanta, GA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, Atlanta, GA, USA","institution_ids":["https://openalex.org/I181565077"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026698273","display_name":"Likoebe M. Maruping","orcid":"https://orcid.org/0000-0001-5105-6635"},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Likoebe Maruping","raw_affiliation_strings":["Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, Atlanta, GA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, Atlanta, GA, USA","institution_ids":["https://openalex.org/I181565077"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5106992535"],"corresponding_institution_ids":["https://openalex.org/I189196454"],"apc_list":null,"apc_paid":null,"fwci":14.9458,"has_fulltext":false,"cited_by_count":42,"citation_normalized_percentile":{"value":0.99281115,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"41","issue":"3","first_page":"645","last_page":"681"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14260","display_name":"Impact of AI and Big Data on Business and Society","score":0.9376000165939331,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14260","display_name":"Impact of AI and Big Data on Business and Society","score":0.9376000165939331,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9333999752998352,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9100000262260437,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.6477570533752441},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5409998893737793},{"id":"https://openalex.org/keywords/artificial-intelligence-system","display_name":"Artificial Intelligence System","score":0.48420050740242004},{"id":"https://openalex.org/keywords/artificial-neural-network","display_name":"Artificial neural network","score":0.4720633327960968},{"id":"https://openalex.org/keywords/artificial-psychology","display_name":"Artificial psychology","score":0.4486966133117676}],"concepts":[{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.6477570533752441},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5409998893737793},{"id":"https://openalex.org/C30112582","wikidata":"https://www.wikidata.org/wiki/Q712503","display_name":"Artificial Intelligence System","level":2,"score":0.48420050740242004},{"id":"https://openalex.org/C50644808","wikidata":"https://www.wikidata.org/wiki/Q192776","display_name":"Artificial neural network","level":2,"score":0.4720633327960968},{"id":"https://openalex.org/C66045256","wikidata":"https://www.wikidata.org/wiki/Q4801095","display_name":"Artificial psychology","level":3,"score":0.4486966133117676}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/07421222.2024.2376382","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2024.2376382","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":86,"referenced_works":["https://openalex.org/W9715319","https://openalex.org/W34653427","https://openalex.org/W807143598","https://openalex.org/W1492503486","https://openalex.org/W1574235309","https://openalex.org/W1854663754","https://openalex.org/W1978270621","https://openalex.org/W1985354288","https://openalex.org/W1985771617","https://openalex.org/W1986793794","https://openalex.org/W1996602286","https://openalex.org/W1999022078","https://openalex.org/W2001468398","https://openalex.org/W2008446566","https://openalex.org/W2017948180","https://openalex.org/W2030110634","https://openalex.org/W2032306607","https://openalex.org/W2037881738","https://openalex.org/W2040936209","https://openalex.org/W2062710857","https://openalex.org/W2068738272","https://openalex.org/W2072387963","https://openalex.org/W2094251476","https://openalex.org/W2096178490","https://openalex.org/W2102617583","https://openalex.org/W2114683899","https://openalex.org/W2115612291","https://openalex.org/W2119233164","https://openalex.org/W2142135468","https://openalex.org/W2146380682","https://openalex.org/W2154423338","https://openalex.org/W2164341820","https://openalex.org/W2177363093","https://openalex.org/W2210413364","https://openalex.org/W2292297512","https://openalex.org/W2313301965","https://openalex.org/W2496777941","https://openalex.org/W2604602969","https://openalex.org/W2756482155","https://openalex.org/W2800068874","https://openalex.org/W2886363025","https://openalex.org/W2893244533","https://openalex.org/W2904798144","https://openalex.org/W2913854599","https://openalex.org/W2942858056","https://openalex.org/W2961720344","https://openalex.org/W2963086506","https://openalex.org/W2974452734","https://openalex.org/W2974927916","https://openalex.org/W2981686111","https://openalex.org/W2994898777","https://openalex.org/W3002093512","https://openalex.org/W3013998503","https://openalex.org/W3014479273","https://openalex.org/W3034344071","https://openalex.org/W3034942609","https://openalex.org/W3038119500","https://openalex.org/W3082837871","https://openalex.org/W3105871743","https://openalex.org/W3108922843","https://openalex.org/W3122548859","https://openalex.org/W3125633690","https://openalex.org/W3142805939","https://openalex.org/W3144406692","https://openalex.org/W3157172840","https://openalex.org/W3157893055","https://openalex.org/W3158023256","https://openalex.org/W3181262202","https://openalex.org/W3192223999","https://openalex.org/W3197578004","https://openalex.org/W4212956746","https://openalex.org/W4221100501","https://openalex.org/W4226278401","https://openalex.org/W4241003163","https://openalex.org/W4245201739","https://openalex.org/W4246622376","https://openalex.org/W4247535061","https://openalex.org/W4248588746","https://openalex.org/W4250269347","https://openalex.org/W4281485151","https://openalex.org/W4281822284","https://openalex.org/W4283644487","https://openalex.org/W4298185589","https://openalex.org/W4310419543","https://openalex.org/W4386723917","https://openalex.org/W7077157121"],"related_works":["https://openalex.org/W3188940671","https://openalex.org/W3147229059","https://openalex.org/W2378813033","https://openalex.org/W4308734192","https://openalex.org/W2374817149","https://openalex.org/W2099626018","https://openalex.org/W2352863042","https://openalex.org/W4379033032","https://openalex.org/W3119497183","https://openalex.org/W2006919428"],"abstract_inverted_index":{"This":[0],"paper":[1],"offers":[2],"a":[3,117],"novel":[4],"perspective":[5],"on":[6,14],"trust":[7,19,24,45,72,152,162],"in":[8,20,25,44,132,168],"artificial":[9],"intelligence":[10],"(AI)":[11],"systems,":[12],"focusing":[13],"the":[15,29,37,96,100,110,121,123,130,143,157,169],"transfer":[16],"of":[17,39,57],"user":[18],"AI":[21,26,40,58,75,78,91,101,124],"creators":[22],"to":[23,77,114,151],"systems.":[27],"Using":[28],"agentic":[30],"information":[31],"systems":[32],"(IS)":[33],"framework,":[34],"we":[35,51,137],"investigate":[36],"role":[38],"alignment":[41,92,146],"and":[42,64,83,103,108,126,135],"steerability":[43,70,82],"transference.":[46],"Through":[47],"four":[48],"randomized":[49],"experiments,":[50],"probe":[52],"three":[53],"key":[54],"alignment-related":[55],"attributes":[56],"systems:":[59],"creator-based":[60,69],"steerability,":[61,63],"user-based":[62,81],"autonomy.":[65],"Results":[66],"indicate":[67],"that":[68,90,139],"amplifies":[71],"transference":[73,153,163],"from":[74,116],"creator":[76],"system,":[79,125],"while":[80],"autonomy":[84],"diminish":[85],"it.":[86],"Our":[87,148],"findings":[88,149],"suggest":[89],"efforts":[93],"should":[94,105],"consider":[95],"entity":[97],"with":[98],"which":[99,161],"goals":[102,134],"values":[104],"be":[106],"aligned":[107],"highlight":[109],"need":[111],"for":[112],"research":[113],"theorize":[115],"triadic":[118],"view":[119],"encompassing":[120],"user,":[122],"its":[127],"creator.":[128],"Given":[129],"diversity":[131],"individual":[133],"values,":[136],"recommend":[138],"developers":[140],"move":[141],"beyond":[142],"prevailing":[144],"\u201cone-size-fits-all\u201d":[145],"strategy.":[147],"contribute":[150],"theory":[154],"by":[155],"highlighting":[156],"boundary":[158],"conditions":[159],"under":[160],"breaks":[164],"down":[165],"or":[166],"holds":[167],"emerging":[170],"human-AI":[171],"environment.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":23},{"year":2025,"cited_by_count":17},{"year":2024,"cited_by_count":2}],"updated_date":"2026-07-17T09:13:05.818461","created_date":"2024-09-05T00:00:00"}
