{"id":"https://openalex.org/W2433809021","doi":"https://doi.org/10.1080/07421222.2016.1172459","title":"Sharing Knowledge in Social Q&A Sites: The Unintended Consequences of Extrinsic Motivation","display_name":"Sharing Knowledge in Social Q&A Sites: The Unintended Consequences of Extrinsic Motivation","publication_year":2016,"publication_date":"2016-01-02","ids":{"openalex":"https://openalex.org/W2433809021","doi":"https://doi.org/10.1080/07421222.2016.1172459","mag":"2433809021"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.2016.1172459","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2016.1172459","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101754999","display_name":"Li Zhao","orcid":"https://orcid.org/0000-0002-8783-0829"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Li Zhao","raw_affiliation_strings":["View further author information"],"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008835828","display_name":"Brian Detlor","orcid":"https://orcid.org/0000-0002-4671-2340"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Brian Detlor","raw_affiliation_strings":["View further author information"],"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053940942","display_name":"Catherine E. Connelly","orcid":"https://orcid.org/0000-0002-5194-1404"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Catherine E. Connelly","raw_affiliation_strings":["View further author information"],"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5101754999"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":21.9166,"has_fulltext":false,"cited_by_count":185,"citation_normalized_percentile":{"value":0.99428509,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"33","issue":"1","first_page":"70","last_page":"100"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9869999885559082,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reciprocity","display_name":"Reciprocity (cultural anthropology)","score":0.6970213651657104},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6852970123291016},{"id":"https://openalex.org/keywords/intrinsic-motivation","display_name":"Intrinsic motivation","score":0.5983098745346069},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.5958184599876404},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.5784544348716736},{"id":"https://openalex.org/keywords/self-determination-theory","display_name":"Self-determination theory","score":0.564950704574585},{"id":"https://openalex.org/keywords/attribution","display_name":"Attribution","score":0.4894644021987915},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.48774629831314087},{"id":"https://openalex.org/keywords/goal-theory","display_name":"Goal theory","score":0.42882007360458374},{"id":"https://openalex.org/keywords/cognitive-evaluation-theory","display_name":"Cognitive evaluation theory","score":0.4225960969924927},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3479357659816742},{"id":"https://openalex.org/keywords/autonomy","display_name":"Autonomy","score":0.09292247891426086},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.08685800433158875}],"concepts":[{"id":"https://openalex.org/C169903001","wikidata":"https://www.wikidata.org/wiki/Q3264987","display_name":"Reciprocity (cultural anthropology)","level":2,"score":0.6970213651657104},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6852970123291016},{"id":"https://openalex.org/C2985564149","wikidata":"https://www.wikidata.org/wiki/Q644302","display_name":"Intrinsic motivation","level":2,"score":0.5983098745346069},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.5958184599876404},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5784544348716736},{"id":"https://openalex.org/C146854351","wikidata":"https://www.wikidata.org/wiki/Q1433910","display_name":"Self-determination theory","level":3,"score":0.564950704574585},{"id":"https://openalex.org/C143299363","wikidata":"https://www.wikidata.org/wiki/Q900584","display_name":"Attribution","level":2,"score":0.4894644021987915},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.48774629831314087},{"id":"https://openalex.org/C206705377","wikidata":"https://www.wikidata.org/wiki/Q5575184","display_name":"Goal theory","level":2,"score":0.42882007360458374},{"id":"https://openalex.org/C167327282","wikidata":"https://www.wikidata.org/wiki/Q5141207","display_name":"Cognitive evaluation theory","level":4,"score":0.4225960969924927},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3479357659816742},{"id":"https://openalex.org/C65414064","wikidata":"https://www.wikidata.org/wiki/Q484105","display_name":"Autonomy","level":2,"score":0.09292247891426086},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08685800433158875},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/07421222.2016.1172459","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2016.1172459","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":101,"referenced_works":["https://openalex.org/W240785110","https://openalex.org/W1095265358","https://openalex.org/W1484864026","https://openalex.org/W1509039412","https://openalex.org/W1550621568","https://openalex.org/W1552061030","https://openalex.org/W1556057683","https://openalex.org/W1564868126","https://openalex.org/W1565831494","https://openalex.org/W1616693626","https://openalex.org/W1971440513","https://openalex.org/W1974760539","https://openalex.org/W1981018178","https://openalex.org/W1984999771","https://openalex.org/W1986936900","https://openalex.org/W1993990584","https://openalex.org/W1994927185","https://openalex.org/W1995724078","https://openalex.org/W1996495656","https://openalex.org/W1999069442","https://openalex.org/W2000187639","https://openalex.org/W2001841448","https://openalex.org/W2007851141","https://openalex.org/W2008167421","https://openalex.org/W2010631146","https://openalex.org/W2012189639","https://openalex.org/W2018689505","https://openalex.org/W2020069395","https://openalex.org/W2021451445","https://openalex.org/W2025454319","https://openalex.org/W2029079171","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2041427544","https://openalex.org/W2043026073","https://openalex.org/W2045105799","https://openalex.org/W2045784505","https://openalex.org/W2046866661","https://openalex.org/W2052729098","https://openalex.org/W2055703005","https://openalex.org/W2071464654","https://openalex.org/W2076924522","https://openalex.org/W2077874370","https://openalex.org/W2080599622","https://openalex.org/W2080658858","https://openalex.org/W2081642942","https://openalex.org/W2084389751","https://openalex.org/W2085239287","https://openalex.org/W2086319367","https://openalex.org/W2096547436","https://openalex.org/W2098685541","https://openalex.org/W2099643750","https://openalex.org/W2099697766","https://openalex.org/W2100826189","https://openalex.org/W2102154902","https://openalex.org/W2113041397","https://openalex.org/W2116339812","https://openalex.org/W2122517769","https://openalex.org/W2125313549","https://openalex.org/W2130381028","https://openalex.org/W2134049139","https://openalex.org/W2134049161","https://openalex.org/W2135864917","https://openalex.org/W2144190976","https://openalex.org/W2146125869","https://openalex.org/W2146993258","https://openalex.org/W2150806568","https://openalex.org/W2152006930","https://openalex.org/W2156616450","https://openalex.org/W2158393623","https://openalex.org/W2159306398","https://openalex.org/W2162040794","https://openalex.org/W2163020995","https://openalex.org/W2166982098","https://openalex.org/W2170899200","https://openalex.org/W2214181946","https://openalex.org/W2215064078","https://openalex.org/W2316964395","https://openalex.org/W2333197754","https://openalex.org/W2430058474","https://openalex.org/W2797247465","https://openalex.org/W2898519191","https://openalex.org/W2941406785","https://openalex.org/W3019273456","https://openalex.org/W3022009422","https://openalex.org/W3147795728","https://openalex.org/W3214923421","https://openalex.org/W4230953517","https://openalex.org/W4236219900","https://openalex.org/W4236556150","https://openalex.org/W4243846760","https://openalex.org/W4243904742","https://openalex.org/W4249144123","https://openalex.org/W4250486352","https://openalex.org/W4285719527","https://openalex.org/W4290016560","https://openalex.org/W4292542163","https://openalex.org/W4292808503","https://openalex.org/W4292811746","https://openalex.org/W4298185589","https://openalex.org/W4299837303"],"related_works":["https://openalex.org/W2922082847","https://openalex.org/W4311889477","https://openalex.org/W2904258293","https://openalex.org/W1904225327","https://openalex.org/W43009671","https://openalex.org/W2353140386","https://openalex.org/W1989697356","https://openalex.org/W1965219681","https://openalex.org/W2589348597","https://openalex.org/W3045769777"],"abstract_inverted_index":{"In":[0],"order":[1],"to":[2,5,46,239,243,246],"motivate":[3,244],"individuals":[4,245],"share":[6,247],"their":[7],"knowledge":[8,60,138,150,155,248],"in":[9,132,174,195,207,227,249],"online":[10,107],"communities,":[11],"the":[12,35,54,64,91,114,128,147,166,213,223],"use":[13,240],"of":[14,38,56,66,88,105,111,130,149,168,218,225],"extrinsic":[15,24,39,51,67,219,241],"rewards":[16,171,192,204],"and":[17,86,121,222,237],"goals":[18],"is":[19,72,78,140,157,177],"a":[20,76,99],"typical":[21],"approach.":[22],"However,":[23],"motivation":[25,40,52,58,68,71,220,226],"may":[26],"have":[27,33],"unintended":[28,216],"consequences.":[29],"Although":[30],"past":[31],"studies":[32],"examined":[34],"direct":[36],"effect":[37,65,129,148,167],"on":[41,59,69,83,135,152,172,215,235],"intrinsic":[42,57,70],"motivation,":[43],"no":[44],"research":[45,214],"date":[47],"has":[48],"investigated":[49],"how":[50,63,236],"moderates":[53],"impact":[55],"sharing,":[61],"or":[62,80,184],"contingent":[73,178],"upon":[74,179],"whether":[75,180],"member":[77],"active":[79,183,188],"not.":[81,185],"Drawing":[82],"attribution":[84],"theory":[85,87,224],"planned":[89],"behavior,":[90],"study":[92],"was":[93],"conducted":[94],"with":[95,109,118],"data":[96,115],"collected":[97],"from":[98],"large":[100],"social":[101,250],"Q&A":[102,251],"site":[103],"consisting":[104],"multiple":[106],"communities":[108],"millions":[110],"registered":[112],"users;":[113],"were":[116],"analyzed":[117],"moderated":[119],"regression":[120],"structural":[122],"equation":[123],"modeling.":[124],"Results":[125],"show":[126,164],"that":[127,165],"enjoyment":[131,173,194,206],"helping":[133,175,196,208],"others":[134,176],"attitude":[136,153],"toward":[137,154],"sharing":[139,156],"undermined":[141,158],"by":[142,159],"virtual":[143,169,190,202],"organizational":[144,170,191,203],"rewards,":[145],"while":[146],"self-efficacy":[151],"reciprocity.":[160],"The":[161],"results":[162],"also":[163],"members":[181],"are":[182],"Specifically,":[186],"for":[187,198],"members,":[189,200],"undermine":[193],"others;":[197],"inactive":[199],"however,":[201],"increase":[205],"others.":[209],"These":[210],"findings":[211,231],"enrich":[212],"consequences":[217],"specifically,":[221],"general.":[228],"Additionally,":[229],"these":[230],"provide":[232],"practical":[233],"insights":[234],"when":[238],"rewards/goals":[242],"sites.":[252]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":18},{"year":2023,"cited_by_count":35},{"year":2022,"cited_by_count":29},{"year":2021,"cited_by_count":30},{"year":2020,"cited_by_count":18},{"year":2019,"cited_by_count":22},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":8}],"updated_date":"2026-03-24T08:02:53.985720","created_date":"2025-10-10T00:00:00"}