{"id":"https://openalex.org/W1960512150","doi":"https://doi.org/10.1080/07421222.2015.1063293","title":"Understanding Members\u2019 Active Participation in Online Question-and-Answer Communities: A Theory and Empirical Analysis","display_name":"Understanding Members\u2019 Active Participation in Online Question-and-Answer Communities: A Theory and Empirical Analysis","publication_year":2015,"publication_date":"2015-04-03","ids":{"openalex":"https://openalex.org/W1960512150","doi":"https://doi.org/10.1080/07421222.2015.1063293","mag":"1960512150"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.2015.1063293","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2015.1063293","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069208042","display_name":"Lara Khansa","orcid":"https://orcid.org/0000-0001-7305-5190"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lara Khansa","raw_affiliation_strings":["View further author information","Virginia Polytechnic Institute And State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]},{"raw_affiliation_string":"Virginia Polytechnic Institute And State University","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019111070","display_name":"Xiao Ma","orcid":"https://orcid.org/0000-0002-9088-9354"},"institutions":[{"id":"https://openalex.org/I78715868","display_name":"University of Arkansas at Fayetteville","ror":"https://ror.org/05jbt9m15","country_code":"US","type":"education","lineage":["https://openalex.org/I78715868"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xiao Ma","raw_affiliation_strings":["View further author information","University Of Arkansas"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]},{"raw_affiliation_string":"University Of Arkansas","institution_ids":["https://openalex.org/I78715868"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006252119","display_name":"Divakaran Liginlal","orcid":"https://orcid.org/0000-0003-0132-6507"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Divakaran Liginlal","raw_affiliation_strings":["View further author information","Carnegie Mellon University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]},{"raw_affiliation_string":"Carnegie Mellon University","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056387177","display_name":"Sung S. Kim","orcid":"https://orcid.org/0000-0001-6380-3896"},"institutions":[{"id":"https://openalex.org/I135310074","display_name":"University of Wisconsin\u2013Madison","ror":"https://ror.org/01y2jtd41","country_code":"US","type":"education","lineage":["https://openalex.org/I135310074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sung S. Kim","raw_affiliation_strings":["View further author information","University of Wisconsin, Madison"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]},{"raw_affiliation_string":"University of Wisconsin, Madison","institution_ids":["https://openalex.org/I135310074"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":23.9126,"has_fulltext":false,"cited_by_count":161,"citation_normalized_percentile":{"value":0.99340285,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"32","issue":"2","first_page":"162","last_page":"203"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44682565331459045},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.36671555042266846},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3407251238822937},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.32980161905288696}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44682565331459045},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36671555042266846},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3407251238822937},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.32980161905288696},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/07421222.2015.1063293","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2015.1063293","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":119,"referenced_works":["https://openalex.org/W65801920","https://openalex.org/W67710644","https://openalex.org/W82381270","https://openalex.org/W124695646","https://openalex.org/W143101749","https://openalex.org/W168087971","https://openalex.org/W191493945","https://openalex.org/W265769369","https://openalex.org/W266032343","https://openalex.org/W370143167","https://openalex.org/W565891557","https://openalex.org/W1524084759","https://openalex.org/W1534139552","https://openalex.org/W1565831494","https://openalex.org/W1569950616","https://openalex.org/W1580795390","https://openalex.org/W1598675328","https://openalex.org/W1658485907","https://openalex.org/W1780467660","https://openalex.org/W1849650842","https://openalex.org/W1871569267","https://openalex.org/W1964319361","https://openalex.org/W1965734443","https://openalex.org/W1966119171","https://openalex.org/W1968760319","https://openalex.org/W1974760539","https://openalex.org/W1989471322","https://openalex.org/W1993254474","https://openalex.org/W1996027137","https://openalex.org/W1997175164","https://openalex.org/W1997254581","https://openalex.org/W1999489314","https://openalex.org/W2001383399","https://openalex.org/W2003496454","https://openalex.org/W2004729334","https://openalex.org/W2005946396","https://openalex.org/W2010150477","https://openalex.org/W2010413126","https://openalex.org/W2012172718","https://openalex.org/W2012189639","https://openalex.org/W2012951138","https://openalex.org/W2018353135","https://openalex.org/W2018460789","https://openalex.org/W2023718959","https://openalex.org/W2025066498","https://openalex.org/W2025610165","https://openalex.org/W2027233866","https://openalex.org/W2028544857","https://openalex.org/W2030164570","https://openalex.org/W2031546040","https://openalex.org/W2035826115","https://openalex.org/W2037549468","https://openalex.org/W2038976502","https://openalex.org/W2042981096","https://openalex.org/W2043026073","https://openalex.org/W2044593836","https://openalex.org/W2046071004","https://openalex.org/W2055033448","https://openalex.org/W2057415299","https://openalex.org/W2061809273","https://openalex.org/W2062337042","https://openalex.org/W2070037546","https://openalex.org/W2077802345","https://openalex.org/W2083365829","https://openalex.org/W2090270566","https://openalex.org/W2092532477","https://openalex.org/W2093181819","https://openalex.org/W2098544808","https://openalex.org/W2099381396","https://openalex.org/W2100677679","https://openalex.org/W2111114024","https://openalex.org/W2111624996","https://openalex.org/W2113878433","https://openalex.org/W2119930118","https://openalex.org/W2120581343","https://openalex.org/W2121812884","https://openalex.org/W2121916295","https://openalex.org/W2122890939","https://openalex.org/W2129251351","https://openalex.org/W2131238656","https://openalex.org/W2134049161","https://openalex.org/W2135555017","https://openalex.org/W2138317904","https://openalex.org/W2141226750","https://openalex.org/W2143586926","https://openalex.org/W2143952996","https://openalex.org/W2144357229","https://openalex.org/W2147047704","https://openalex.org/W2147114218","https://openalex.org/W2147459514","https://openalex.org/W2155373282","https://openalex.org/W2155576925","https://openalex.org/W2156947671","https://openalex.org/W2158815304","https://openalex.org/W2159873947","https://openalex.org/W2160021187","https://openalex.org/W2160594261","https://openalex.org/W2163020995","https://openalex.org/W2164017702","https://openalex.org/W2164802537","https://openalex.org/W2165117260","https://openalex.org/W2165816078","https://openalex.org/W2166838101","https://openalex.org/W2299893753","https://openalex.org/W3121403162","https://openalex.org/W3121414666","https://openalex.org/W3124923688","https://openalex.org/W3124974841","https://openalex.org/W3139683125","https://openalex.org/W3142911563","https://openalex.org/W3144052228","https://openalex.org/W3147795728","https://openalex.org/W3150741040","https://openalex.org/W4233588970","https://openalex.org/W4241703980","https://openalex.org/W4247955525","https://openalex.org/W4249716353","https://openalex.org/W4251134514","https://openalex.org/W4251458279"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Community-based":[0],"question-and-answer":[1],"(Q&A)":[2],"websites":[3,33,67],"have":[4,34],"become":[5],"increasingly":[6],"popular":[7],"in":[8,37],"recent":[9],"years":[10],"as":[11,79,143],"an":[12],"alternative":[13],"to":[14,130],"general-purpose":[15],"Web":[16],"search":[17],"engines":[18],"for":[19],"open-ended":[20],"complex":[21],"questions.":[22],"Despite":[23],"their":[24,70],"unique":[25],"contextual":[26],"characteristics,":[27],"only":[28,48],"a":[29,92],"handful":[30],"of":[31,46,60,72,118,150],"Q&A":[32,66,76],"been":[35],"successful":[36],"sustaining":[38],"members\u2019":[39],"active":[40,105,138],"participation":[41,107,139],"that,":[42],"unlike":[43],"lurking,":[44],"consists":[45],"not":[47],"posting":[49],"questions":[50],"but":[51],"also":[52],"answering":[53],"others\u2019":[54],"inquiries.":[55],"Because":[56],"the":[57,61,131,144],"specific":[58],"design":[59,88],"information":[62,132],"technology":[63],"artifacts":[64,112],"on":[65],"can":[68,140],"influence":[69],"level":[71],"success,":[73],"studying":[74],"leading":[75],"communities":[77],"such":[78],"Yahoo!":[80],"Answers":[81],"(YA)":[82],"provides":[83],"insights":[84],"into":[85],"more":[86],"effective":[87],"mechanisms.":[89],"We":[90],"tested":[91],"goal-oriented":[93],"action":[94],"framework":[95],"using":[96],"data":[97],"from":[98],"2,920":[99],"YA":[100],"users,":[101],"and":[102,120,122,147],"found":[103],"that":[104,137],"online":[106],"is":[108],"largely":[109],"driven":[110],"by":[111,135],"(e.g.,":[113,116,124],"incentives),":[114],"membership":[115,119],"levels":[117],"tenure),":[121],"habit":[123],"past":[125],"behavior).":[126],"This":[127],"study":[128],"contributes":[129],"systems":[133],"literature":[134],"showing":[136],"be":[141],"understood":[142],"setting,":[145],"pursuit,":[146],"automatic":[148],"activation":[149],"goals.":[151]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":13},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":26},{"year":2022,"cited_by_count":20},{"year":2021,"cited_by_count":22},{"year":2020,"cited_by_count":16},{"year":2019,"cited_by_count":17},{"year":2018,"cited_by_count":15},{"year":2017,"cited_by_count":11},{"year":2016,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
