{"id":"https://openalex.org/W1639732820","doi":"https://doi.org/10.1080/07421222.2004.11045816","title":"Coordinating for Flexibility in e-Business Supply Chains","display_name":"Coordinating for Flexibility in e-Business Supply Chains","publication_year":2004,"publication_date":"2004-11-01","ids":{"openalex":"https://openalex.org/W1639732820","doi":"https://doi.org/10.1080/07421222.2004.11045816","mag":"1639732820"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.2004.11045816","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2004.11045816","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075167439","display_name":"Sanjay Gosain","orcid":"https://orcid.org/0000-0002-5504-6773"},"institutions":[{"id":"https://openalex.org/I4210164544","display_name":"Health Decision Technologies (United States)","ror":"https://ror.org/05mc59k43","country_code":"US","type":"company","lineage":["https://openalex.org/I4210164544"]},{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"SANJAY GOSAIN","raw_affiliation_strings":["a  Decision and Information Technologies Department at the Robert H. Smith School of Business, University of Maryland, College Park","Decision and Information Technologies Department at the Robert H. Smith School of Business, University of Maryland, College Park#TAB#"],"affiliations":[{"raw_affiliation_string":"a  Decision and Information Technologies Department at the Robert H. Smith School of Business, University of Maryland, College Park","institution_ids":["https://openalex.org/I4210164544","https://openalex.org/I66946132"]},{"raw_affiliation_string":"Decision and Information Technologies Department at the Robert H. Smith School of Business, University of Maryland, College Park#TAB#","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004239745","display_name":"Arvind Malhotra","orcid":"https://orcid.org/0000-0001-6527-1539"},"institutions":[{"id":"https://openalex.org/I863174327","display_name":"Flagler College","ror":"https://ror.org/00cvkwk76","country_code":"US","type":"education","lineage":["https://openalex.org/I863174327"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"ARVIND MALHOTRA","raw_affiliation_strings":["b  University of North Carolina's Kenan-Flagler Business School","University of North Carolina's Kenan-Flagler Business School"],"affiliations":[{"raw_affiliation_string":"b  University of North Carolina's Kenan-Flagler Business School","institution_ids":["https://openalex.org/I863174327"]},{"raw_affiliation_string":"University of North Carolina's Kenan-Flagler Business School","institution_ids":["https://openalex.org/I863174327"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091643070","display_name":"Omar A. El Sawy","orcid":null},"institutions":[{"id":"https://openalex.org/I88694374","display_name":"Marshall University","ror":"https://ror.org/02erqft81","country_code":"US","type":"education","lineage":["https://openalex.org/I88694374"]},{"id":"https://openalex.org/I1174212","display_name":"University of Southern California","ror":"https://ror.org/03taz7m60","country_code":"US","type":"education","lineage":["https://openalex.org/I1174212"]},{"id":"https://openalex.org/I185234458","display_name":"Marshall B. Ketchum University","ror":"https://ror.org/03zhqv657","country_code":"US","type":"education","lineage":["https://openalex.org/I185234458"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"OMAR A. EL SAWY","raw_affiliation_strings":["c  Marshall School of Business, University of Southern California","Marshall School of Business, University of Southern California"],"affiliations":[{"raw_affiliation_string":"c  Marshall School of Business, University of Southern California","institution_ids":["https://openalex.org/I88694374","https://openalex.org/I185234458","https://openalex.org/I1174212"]},{"raw_affiliation_string":"Marshall School of Business, University of Southern California","institution_ids":["https://openalex.org/I1174212"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5075167439"],"corresponding_institution_ids":["https://openalex.org/I4210164544","https://openalex.org/I66946132"],"apc_list":null,"apc_paid":null,"fwci":23.1347,"has_fulltext":false,"cited_by_count":457,"citation_normalized_percentile":{"value":0.99620587,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"21","issue":"3","first_page":"7","last_page":"45"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9929999709129333,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.8582804203033447},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.779945433139801},{"id":"https://openalex.org/keywords/information-sharing","display_name":"Information sharing","score":0.5571507811546326},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5041950941085815},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.4980952739715576},{"id":"https://openalex.org/keywords/structuring","display_name":"Structuring","score":0.494398832321167},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.4815242886543274},{"id":"https://openalex.org/keywords/service-management","display_name":"Service management","score":0.46740323305130005},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4461117684841156},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.419856995344162},{"id":"https://openalex.org/keywords/transaction-cost","display_name":"Transaction cost","score":0.41128358244895935},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3397114872932434},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.31629443168640137},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.12847024202346802}],"concepts":[{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.8582804203033447},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.779945433139801},{"id":"https://openalex.org/C2776854237","wikidata":"https://www.wikidata.org/wiki/Q6031064","display_name":"Information sharing","level":2,"score":0.5571507811546326},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5041950941085815},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.4980952739715576},{"id":"https://openalex.org/C2775945657","wikidata":"https://www.wikidata.org/wiki/Q381442","display_name":"Structuring","level":2,"score":0.494398832321167},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4815242886543274},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.46740323305130005},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4461117684841156},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.419856995344162},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.41128358244895935},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3397114872932434},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31629443168640137},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12847024202346802},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/07421222.2004.11045816","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.2004.11045816","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6299999952316284}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W36152010","https://openalex.org/W42705437","https://openalex.org/W119653345","https://openalex.org/W198088467","https://openalex.org/W278393680","https://openalex.org/W1487725643","https://openalex.org/W1496112752","https://openalex.org/W1498008817","https://openalex.org/W1522459123","https://openalex.org/W1532478712","https://openalex.org/W1567500152","https://openalex.org/W1587604579","https://openalex.org/W1604380167","https://openalex.org/W1736431225","https://openalex.org/W1965602688","https://openalex.org/W1969821207","https://openalex.org/W1971773085","https://openalex.org/W1975937000","https://openalex.org/W1980996468","https://openalex.org/W1987258130","https://openalex.org/W1993662293","https://openalex.org/W1995121737","https://openalex.org/W2014134373","https://openalex.org/W2024309672","https://openalex.org/W2035934714","https://openalex.org/W2036435886","https://openalex.org/W2042120121","https://openalex.org/W2042478330","https://openalex.org/W2043880827","https://openalex.org/W2050304818","https://openalex.org/W2057643324","https://openalex.org/W2059442208","https://openalex.org/W2066260981","https://openalex.org/W2066663919","https://openalex.org/W2072197860","https://openalex.org/W2073205498","https://openalex.org/W2074684234","https://openalex.org/W2081019964","https://openalex.org/W2082531287","https://openalex.org/W2084799506","https://openalex.org/W2089628081","https://openalex.org/W2089741682","https://openalex.org/W2091773503","https://openalex.org/W2091877193","https://openalex.org/W2094564377","https://openalex.org/W2096425674","https://openalex.org/W2099670044","https://openalex.org/W2108183214","https://openalex.org/W2108795964","https://openalex.org/W2109204622","https://openalex.org/W2110747032","https://openalex.org/W2114462796","https://openalex.org/W2118785525","https://openalex.org/W2119614939","https://openalex.org/W2121732389","https://openalex.org/W2122593986","https://openalex.org/W2123731236","https://openalex.org/W2124687760","https://openalex.org/W2132081716","https://openalex.org/W2134991667","https://openalex.org/W2146458355","https://openalex.org/W2150238850","https://openalex.org/W2157493871","https://openalex.org/W2165795832","https://openalex.org/W2179778921","https://openalex.org/W3016265253","https://openalex.org/W3123075981","https://openalex.org/W3124510541"],"related_works":["https://openalex.org/W2736429398","https://openalex.org/W3166082704","https://openalex.org/W166078174","https://openalex.org/W2012118314","https://openalex.org/W3024999678","https://openalex.org/W3122116263","https://openalex.org/W2351288695","https://openalex.org/W2523837766","https://openalex.org/W3121376899","https://openalex.org/W2029054292"],"abstract_inverted_index":{"The":[0],"widespread":[1],"use":[2],"of":[3,18,47,56,99,125,163,178,185,216,235,300,320,327,338],"information":[4,51,129,217,236,247,271,289,293,329],"technology":[5],"(IT)":[6],"to":[7,59,70,73,105,135,147,222,256,279,291,308],"create":[8],"electronic":[9],"linkages":[10,58,72,94],"among":[11],"supply":[12,28,77,88,92,154,165,196,208,223],"chain":[13,29,78,93,155,166,197,209,224],"partners":[14,219],"with":[15,75,107,194,218,267,295],"the":[16,42,68,169,233,241,288,314,325,328,333],"objective":[17],"reducing":[19],"transaction":[20],"costs":[21],"may":[22,90],"have":[23],"unintended":[24],"adverse":[25],"effects":[26],"on":[27,111,160,231,324],"flexibility.":[30,210,343],"Increasing":[31],"business":[32],"dynamics,":[33],"changing":[34],"customer":[35],"preferences,":[36],"and":[37,67,102,113,128,139,151,188,199,226,264,341],"disruptive":[38],"technological":[39],"shifts":[40],"pose":[41],"need":[43,255,278,307],"for":[44,207,246,270],"two":[45,119],"kinds":[46],"flexibility":[48,100,340],"that":[49,95,131,144,182,201,322],"interenterprise":[50,57],"systems":[52,290],"must":[53],"address--the":[54],"ability":[55,69],"support":[60,265],"changes":[61],"in":[62,87,168,261,273,286,331],"offering":[63,339],"characteristics":[64],"(offering":[65],"flexibility)":[66],"alter":[71],"partner":[74,305],"different":[76],"players":[79],"(partnering":[80],"flexibility).":[81],"This":[82,157],"study":[83,158,242,315],"explores":[84],"how":[85,304],"enterprises":[86,146,254],"chains":[89],"forge":[91],"enable":[96],"both":[97],"types":[98],"jointly,":[101],"allow":[103],"them":[104],"deal":[106],"ubiquitous":[108],"change.":[109],"Drawing":[110],"March":[112],"Simon's":[114],"coordination":[115],"theory,":[116],"we":[117],"propose":[118],"design":[120,173,184],"principles:":[121],"(1)":[122,181],"advance":[123],"structuring":[124],"interorganizational":[126],"processes":[127,187,260],"exchange":[130,272],"allows":[132,145],"partnering":[133,342],"organizations":[134,227],"be":[136],"loosely":[137],"coupled,":[138],"(2)":[140,200],"IT-supported":[141],"dynamic":[142],"adjustment":[143],"quickly":[148],"sense":[149],"change":[150],"adapt":[152],"their":[153,252,258,281,298],"linkages.":[156],"reports":[159],"a":[161,213,317],"survey":[162],"41":[164],"relationships":[167],"IT":[170,268],"industry.":[171],"For":[172,238,312],"principle,":[174],"our":[175],"empirical":[176],"investigation":[177],"factors":[179,301],"shows":[180],"modular":[183,262],"interconnected":[186,259],"structured":[189,274],"data":[190],"connectivity":[191],"are":[192],"associated":[193],"higher":[195],"flexibility,":[198,225],"deep":[202],"coordination-related":[203],"knowledge":[204],"is":[205,220],"critical":[206],"Also,":[211],"sharing":[212],"broad":[214],"range":[215],"detrimental":[221],"should":[228],"instead":[229],"focus":[230],"improving":[232],"quality":[234],"shared.":[237],"industry":[239],"managers,":[240],"provides":[243],"clear":[244],"insights":[245],"infrastructure":[248,330],"design.":[249],"To":[250],"manage":[251],"interdependencies,":[253],"encapsulate":[257],"chunks,":[263],"these":[266],"platforms":[269],"formats.":[275],"Enterprises":[276],"also":[277],"nurture":[280],"execution":[282],"capabilities":[283],"by":[284],"putting":[285],"place":[287],"process":[292],"exchanged":[294],"partners,":[296],"augmenting":[297],"understanding":[299],"such":[302],"as":[303],"actions":[306],"trigger":[309],"adaptive":[310],"responses.":[311],"researchers,":[313],"initiates":[316],"new":[318],"stream":[319],"theorizing":[321],"focuses":[323],"role":[326],"managing":[332],"tension":[334],"between":[335],"competing":[336],"goals":[337]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":21},{"year":2021,"cited_by_count":16},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":19},{"year":2018,"cited_by_count":23},{"year":2017,"cited_by_count":19},{"year":2016,"cited_by_count":16},{"year":2015,"cited_by_count":28},{"year":2014,"cited_by_count":31},{"year":2013,"cited_by_count":35},{"year":2012,"cited_by_count":35}],"updated_date":"2026-03-26T15:22:09.906841","created_date":"2025-10-10T00:00:00"}
